I cannot recommend this shop enough!! The woman who helped me (I believe her name was Sarah) was fantastic!Very personable, knew their product well, and was a great help with finding a piece that would suit me without blowing my budget, even with some of their inventory currently being low. Shop has a great feel on the inside and tons of stuff to choose from.Definitely going here again!!!

My first time visiting the store was June 19, 2021. I was looking to check out the stores selection of products and the overall vibe.Sarah warmly greeted me within a few steps in, and within a short amount of time we were deep in conversation.I must say I was delighted with the stores positive vibe and Sarahs knowledge. I will most definitely be back when I shop for the products that I need. Highly recommended shop for the Roanoke Valley. Gotta love supporting local homegrown shops!

Very helpful staff. Nice selection!

Didnt know this place was here. Awesome store!

You cant get better service for the specialty items you DONT KNOW ur looking for.....If you go in here for ONE item...u will DEFINITELY leave with more...Best selections and if you are looking for something let them know!!!!! This shop will NOT leave you disappointed!!!!!........The decor...The painting inside...with purple and green lines ....so AMAZING!!!!

Greetings, what a great shop. The wife and I, ventured there, and to our fascination, the knowledge of the staff is incomparable! Great service, great quality, outstanding products! For service, I would recommend anyone to go there...especially if interested in speaking to someone knowledgeable about certain aspects, of the new world endeavors.

This is a great smoke shop that has a little bit of everything, great place to find gifts and only authorized distributor for Puffco products in the Roanoke Valley. Friendly staff who are very knowledgeable and eager to help you find what you’re looking for easily. Will be a long time customer!

Went in looking for a dugout and a grinder, but had no idea there would be so many options, most of which were quite affordable without sacrificing quality. They also had a great selection of rolling papers and glass pieces. Ill definitely be back!

For years i was skeptical about kratom, until i met sarah. she took her time to explain the differences and answered all my questions. she was right as we honed in what i needed and i am super happy with the product. call this a 5star customer experience review.

Most glass pieces are hand made in RoanokeIn the past few years Ive bought local piecesPricing is fair 👌

The customer service was awesome! The cashier was extremely knowledgeable and help me find what I needed quickly. I will definitely visit this place again.

They have so much stuff in there that I have only seen on the internet. When I saw they had a stundendlass in stock I had to buy it! Sarah is so helpful and she really knows her $hit. If you have been thinking about going INSIDE and checking them OUT, you def should.

I stopped in with little knowledge of what I was doing but I knew (thought I did anyway)what I wanted to do. Sara is the bomb! Not only did I get educated she searched the shop over for what I was looking for, showing me many other options and educated me as she went, I went a completely different direction due to her knowledge of vape products. Thank you Sara for your knowledge you shared and most importantly your patients with me! See you soon.

Came to Inside Out for the first time today and glad I did! Sarah was super helpful and very knowledgeable about Kratom selections, I loved talking to her! I’ll definitely be back here

Awesome place. Good selection. Super nice staff. I try to hit them up whenever Im in the area

Great store with even better employees! I definitely recommend this shop!

Sara knew her stuff! (Hope I got the name right..) Great store, nice selection, great service. Good stuff all the way around.

Such a wonderful experience here! Sarah was well researched on everything in the shop and made sure we left with exactly what we needed. The quality products, amazing customer service and atmosphere cant be beat.

Extremely friendly and helpful!! Amazing staff! Love the selection and the atmosphere! Will definitely come back! 🤍

First of all the staff is AMAZING and helpful... I love supporting local business and this is my favorite local business in Roanoke... They have everything, and if they don’t have what you’re looking for, they’ll order it in... wry knowledgeable staff... 100% recommend!!! Thanks you guys!!!

Great store! The staff is outstanding! They have a lot of products, with a big selection!

Really enjoy always shopping at inside out. Staff is always helpful and friendly. Always come here for my smoking needs

I love this place! Im here every week and they always make me feel like family.

What a great shop. Sarah is fantastic. Great prices, greater service.

Very friendly staff alot of help!

Great store with amazing selections of products. Employees are super friendly and knowledgeable of the products. Definitely recommend!!

Very friendly and helpful. Wonderful shop. Thank you.

Love this place so much! Every time I go on, the sales woman is always incredibly friendly and knowledgeable, customer for life!

I have been coming to Inside out for over a year. Sarah is the reason I continue to come back. She is honest, intelligent and very knowledgeable. Her attitude is always eager and friendly. I wish their were more like her. I do not comment on social media but great service should be recognized. She is the best !!!

Sarah is amazing walked me through and fully explained just about every item in the store. Really appreciate it, awesome experience.

Great experience every time I’ve visited, expertise about items and recommendations are out of this world. 10/10 my first choice (and stop) for the variety and selection of items.

First time visit, just moved to the area. They have a large selection of products. Sarah was very friendly and took time to answer any questions I had.

This is the number one place to go for all your self help needs. I’ve have visited other such shops in South Carolina North Carolina and Clearwater Florida and their is no comparison to this place. If I didn’t live in this area I would still make the trip to this place because the products and employees above fantastic. Just saying...

The woman I spoke to was AMAZING! My experience was amazing and I can’t wait to spend more money there!

This place is amazing!!! They have everything and the employees are great! Def recommend this shop!! ❤️

I visited Inside Out for the first time yesterday, and was really impressed! As soon as I walked in I was greeted. The store is clean, laid out very well, and is stocked with a lot of really nice merchandise.Sarah was working when I visited and she was really great. I was mostly browsing at the time, but she still took the time to offer advice and help with all of my questions.I will definitely be going back. As a matter of fact Inside Out is now my first choice of all the local shops.Highly recommended!

I was treated with the utmost respect and kindness! I was helped by a young lady named Sarah. She made me feel like she truly wanted to help me. She listened to what I had to say and helped me find everything I needed. She was very educated on the products and even wrote down some websites where I could learn more. Sarah is definitely an asset to this store and her boss should be proud to know what an amazing employee he has! I will definitely be back often and can’t reiterate enough how impressed I was with my experience. Thank you Sarah and thank you Inside Out for hiring such amazing people to represent your business!

QUALITY is the gem of Inside Out. I can count on products to be genuine without a jacked-up price. And the selection is phenomenal!QUALITY in its heart, Inside Out makes me feel like Im part of an awesome community. The caliber of this shop is top-notch and reminds me that my counter-culture is not defined as the world sees us, but is special, unique, classy and legit.

I have been coming to inside out for a few years now. I highly recommend Inside out for all of your head shop needs. They are my favorite shop in Roanoke. Sarah is very helpful!! The owner is also a very kind person.

This place is unbelievable! Everyone should experience Inside Out. . High quality doesnt come with a big price tag here. And with every purchase you get a chance in a monthly gift card drawing. Im impressed with all aspects and will be back. Frequently.

Love this place! Best kratom selection in town, and a wide variety of everything else. Staff are very personable

This place came up on google as a gift shop, so I stopped by to get some incense because that is what was displayed on their website. When I got there I was hassled immediately about if I had an id card and if I was over 21 very rudely. I then said you can look at it but I prefer to not let you hold it. She got an attitude and was still persistent about me handing it to her even during the social distance measures we are to use for safety at these times. Then she starts hollering about me not pulling it out because it could be fake. Then from there I couldn’t understand the rest of what she was hollering. But long story short, this is not a gift shop at all, as listed on google. Also I wasn’t even going to purchase any tobacco at all. She seem to be going through something personal and kept referring to her manager making these crazy guidelines. Hopefully the owner accepts business and at least isn’t as rude about things as his or her employees. So have your id ready or get screamed at.

Absolutely fantastic!!! The people are always so friendly and helpful, and they have an incredible array of products!!!

Best spot for all your tobacco needs in Roanoke. We will definitely be coming back for more.

Great shop! All questions were answered and would definitely recommend to anyone in the area

I love this place. They always have in stock what I’m looking for. The employees are very helpful and knowledgeable, and I love going in and just talking to Sarah. She’s so smart and friendly. Only place I got for Kratom.

Great place to buy a bong! Sarah was knowledgeable in the products and helped me with my selection. Thanks! Joan

We stopped in to look for something specific and we were very impressed with what we found! The staff is so nice and helpful. The selection is out of this world!!

I’ve been a customer for several years now. The staff has always been friendly and professional. I really appreciate Sarah’s eagerness to receive feedback on their products to ensure top quality.

Really great place, have alot of AMAZING glass selections. Also very helpful and informative staff.

Inside Out remains my favorite place to shop. I love the selection, atmosphere, quality, and customer service-the whole experience is awesome every time I go. Knowledgeable, friendly staff and sense of community is unmatched.

The woman is so sweet and helpful great place

Sarah was extremely helpful definitely cashed out!

They have the best selection of incense to choose from!

Great time shopping with Sara. She seems to know her stuff and was extremely helpful and patient with us. Have always had a good experience here.

Friendly, knowledgeable staff. Great selection of kratom and glass pieces. This place has a really cool vibe.

Great place an the nicest people always ready an willing to help an very good supply of kratom an Cbd plus more !!!....

Inside Out is a prime example of what a business should be, not only within its counter-culture industry, but in the entire scope of retail sales. Their ethical practices, unmatched customer service, vast product selection (all authentic, no knock-offs or synthetics) are unwavering and represents a higher standard in all things.

Awesome products and really good prices.

I love this place. Customer service is excellent and all of their products are primo! I didnt know they existed as their shop can be a bit obscure if you dont pay attention to their sign near the street( I can be a bit unobservant lol).I was going to another in the area that shall remain nameless but their selections and quality were not nearly as good. If you want a great shop that has friendly and helpful customer service with great selections and prices, this is the place for you!

I went in for a simple quartz banger, but I left with one of the best customer service experiences Ive ever recieved. Sarah helped me and I can tell you she is a great employee and an even better person. She went above and beyond to make sure all my needs were satisfied and all my questions answered. After this one experience I shall be bringing all my business to inside out and spending as much money as I can to support their business. I highly recommend you come to them for any of your smoking needs. They have a huge variety and selection of products literally anything you need. Thank you all for being awesome keep it up!

Excellent customer service and very high quality products. Highly recommended smoke shop.

Sarah is so dang awesome and so informative. I highly rec this place.. talk to Sarah

Excellent experience, Sarah helped me choose what I needed and gave me space to browse. Good prices, will be back!

Great customer service! They always know exactly what I am looking for and are incredibly welcoming

They are so helpful and friendly! USA made items. Clean and well kept shop. Would recommend to anyone. Sweet shop dog too.

Excellent service From Sarah. Best service anywhere in the area. Great choices

This is absolutely the best head shop in Roanoke. Staff is nice and super knowledgeable. They have a wide variety

Great selection of glasses & even more accessories, everything is solid quality & fairly priced. Hemp wick is a bargain here. Gentleman working didn’t seem to be the most friendly, but lightened up a little. Definitely going to have to come back sometime in the future!

Amazing inventory. Friendly knowledgeable staff. Clean environment.

So kind and helpful!! We were immediately greeted and were thoroughly helped through our 100 questions. very nice product selection and incredible customer service!!

Good vibes, good times, and amazing knowledge this shop is amazing and second to none! Always new inventory

Absolutely love this shop i come here for all my needs!

Inside out is by top of the line... Best shop in the valley ... Great experience professional and inquisitiveGreg H.

Best shop that I have been to since I moved from New York. Thank you for being here.

This shop is one of my favorite places to go to if Im looking for something new in Roanoke. The costumer service is amazing and I always have great conversations when I go their. They definitely deserve a five star review. They also run surprise deals, to day was 20% tomorrow is 21%, and then Christmas Eve is 22% off very good deal for how high quality all of their stuff.

Every time I have gone there I have always been greeted by very polite and knowledgeable salespeople. Most places dont take the time to explain how a product or the equipment works but they do. Highly recommend

Sarah was awesome! She helped me find the best piece for me!! Will definitely be back!

Knowledgeable, friendly staff. Great selection and awesome atmosphere.

Highly recommend! Travis and his staff are highly knowledgeable, patient and friendly. Huge selection to choose from! Very clean place. My tribe has been following since his Happys days.#SupportSmallBusinesses

I appreciate how friendly and helpful the employees are, I always feel welcome. Wide selection of products

Lovely and helpful staff greet you kindly every time you go in, and they have such a wide variety of high quality items. Not to mention all of the donations they make to charitable local organizations. They are the premiere smoke/gift shop in Roanoke and I drive 30 min to get there from where I live, because it’s always such a great experience.

Very friendly and helpful! They are amazing!

Great place to buy glass pieces, great customer service. Best place in Roanoke by far

Had the intention to purchases Several items, came in walked around looking at a few items after several mins and have already pick out. CouldNot get the items I had came for due to a mask.FYI : Mask allows you to breath in the Carbon dioxideWe exhale, which can cause your immunity system to weaken.

Great shop! Amazing variety of products! Love our glass piece we picked up today. Will definitely return again soon but with more money next time. ✨🙌✨

Best shop in town!

The hippie chic is inside out! Hoping to bring her outside the normal to realize the truth and meaning of faith dedication and .. getting out to be in LIFE.

Sarah was such a great help. She helped me pick a last minute birthday gift for a friend. Love the store and great quality pieces . Definitely will be coming back for sure =)

First time in here and had a great experience. Nice selection with a little bit of everything. Will definitely be back again!

Love the store..excellent selection of kratom at great prices! Sarah was a great help and very nice!

Great customer service kind ppl

Great service

The best people and the best prices in the area. I can not wait to come back and pick up some more stuff.

Amazing people and service!

Definitely a unique smoke shop! The staff is knowledgeable and wonderful! Theres always a happy and positive vibe whenever I visit, and I look forward to coming in to see the new products and chat with the friendly staff. They have an incredible selection and are very knowledgeable about their products. Definitely a one of a kind place that I will keep coming back too! Love this place!

The staff is extremely helpful and knowledgeable. The selection is huge and so much variety!

Best smoke shop/pipes etc in the area, hands down.

Very nice products and was very pleased with good customer service

Traveled down from jersey and we stopped in here. What a wonderful experience!