This was my first time at Bob Johnson Nissan and we will definitely be back. I lease my vehicles, so I am in a dealership about every three years and I am very prepared with what I expect from the sales team and what I want in my next vehicle . Working with Mark Intini was a great experience. He is very knowledgeable, understood what i wanted and expected out of the experience and made sure that it was a pleasant experience. I have to say that has been the first time in a long time I have been completely satisfied with the choices I was offered and with the whole process overall. I love my Nissan Rouge Sport and I couldn’t ask for anything better! Thank you Mark!

This place is so incredibly frustrating. I bought my car here and I was happy with the purchasing process which is the only reason I gave it a two stars. The service department is literally horrible. They lie about the expensive work they do and charge you for it which is just so disappointing as a consumer. I recently took my vehicle to be serviced for my 30,000 mile package. Part of that package is a tire rotation and tire inspection. Well I knew that I have a screw in my back rear passenger side tire. I was charged for that tire rotation/inspection. Upon picking up my vehicle, I inspected my tires and no one noticed the screw and the tire with the screw in it was still on the back rear passenger side; they didn’t rotate my tires! It’s just scary to put trust in a business regarding your vehicle and then they give service like this. I highly recommend against going here because it’s just way overpriced for the service you receive! There are much better places out there.

I would like to take this moment to formally recognize your Sales Consultant, Eliseo Mercado. My family and I first met Eliseo back in 2015 when he sold/leased us our first Rogue. Since that time, Eliseo has become our go-to consultant in our car purchasing journey. Eliseo is an honest, authentic, caring, hardworking man who provides excellent customer service and attentiveness to his customers. He has extended these same genuine characteristics to me and my family.I just want to take this time to sincerely give Eliseo a big bouquet of thanks for assisting me throughout these last 6 years in ensuring that I can leave the dealership not only with a car; but an experience where I never felt judged, unassisted, or not a priority. Realizing the pandemic has brought significant challenges over the past year, one thing that has remained consistent is Eliseos determination to see it through. His personable approach, distinguished customer service skills, and wisdom concerning the car industry is unparalleled.I understand that I could have submitted these comments in the survey that will be sent to me within the next week or so, but I felt it was necessary not only for his supervisor to be aware of Eliseos superb service but the executives in higher administration to see that Eliseo and I am sure many other consultants work matters to customers to like me. It means a lot and certainly factors who my family and I as well as family friends continue to do business with and support for years to come.Eliseo is a five-star employee and I wanted to take this moment to acknowledge his efforts. Eliseos pursuit of excellence even in the smallest of details is impressive and shows exceptional discipline and dedication not only to his customers, but to this company. I am forever grateful that our paths crossed and kudos to you and the team for hiring an amazing gentleman!

Your team of mechanics are above & beyond. They are honest & efficient, I would never think to go anywhere else for service or purchasing a new car. Thank you for all they do.

Worst car buying experience ever. We had a VIP appointment and we were welcomed by...No one. Had to walk around and find someone, who wasnt staring at their phone, to get instruction on where to go. Our sales rep seemed, lost, something was wrong. They had 3 days to complete the paperwork for us to pick up our new vehicle and they couldnt get it done. They told us they were waiting on our insurance company, but when I called my ins company, they told me that no one had reached out to them from the dealership.I would not recommend this place. Zero personal touch. Zero personality. Last straw, at 10am we were told we could pick the vehicle up today and that the rep would call us for a pick-up time. At 430, after I called him to show proof that our insurance company had the vehicle covered, because he apparently couldnt figure that out, we were told that the transaction couldnt happen today because the title office was closed.We were a number. Number 101 for the day.

I dealt with John the sales manager. He was extremely helpful and professional.

The ladies in the service department are super heros in my book! The only thing they need is an S on there chest and capes. In particular Ashley is an absolute Wonder Woman she kept me comfortable, informed and hydrated! So she needs the wrist bands and a small golden Tiara!

Mark Angelo went above and beyond in making my buying experience as seamless and professional as it could have possibly been .

Great customer service! All my questions were answered and all my concerns were addressed! Everything was quick and easy!

This was the easiest car buying experience we have ever had. The entire process was stress free. No pushy anything. I was in control and left with the vehicle of my choice. I am very happy with the overall experience and especially our salesman, Joe.

Nearly everything was great about our experience purchasing a vehicle here. The salesperson was helpful and allowed us to put a hold deposit on the car over the busy Memorial Day weekend so we could return on Tuesday for the purchasing paperwork. What could have been an opportunity for showing the customer they cared about earning our referrals and future business turned into a tacky move on their part. When I asked for the second key fob, I was told they only had one, and we would have to pay $190 for a second. How many cars have you purchased that did not come with two keys? And even if they couldnt account for the second, just do the smart thing and comp it to us. They eventually met us halfway and only charged us $100 but that was almost tackier than full price. Such a small detail turned into a wasted opportunity. The car is great, at least. Maybe the new owners will train their salespeople better.

I have not purchased a vehicle from Dorschel but I have brought my vehicle in for servicing. Their service staff, including my contact person Rachel, provided exceptional customer service from start to finish. From contacting my warranty company, to ordering the parts, they provided constant status updates and kept me in the loop. Will definitely be making Dorschel my go-to for servicing. Thank you!

After having not so great experience with other local Nissan dealer I decided to check out Dorschel. The salesman Mark was the best salesman I ever had in my life. He takes alot of time to explain everything in detail and puts his full attention to customer in front of him from start to finish. Definitely will return to him when it comes time to trade and buy another. I will also make sure to refer friends and family to him. Top notch sales!

The first time I enjoyed purchasing a car! The experience was stress free without any pressure to purchase a vehicle!

Came in on a Tuesday. Drove 4 cars. Took 6 hours to get things situated. Said we would be back Friday at 9am. Friday at 9am comes. We get here and they havent processed anything. So here we are almost 4 hours later still waiting. Not impressed. Salesman was rude and unprofessional.

My experience at Dorschel Nissan went very well i went their to purchase my first car and i couldnt have asked for much more. I had the pleasure of working with Mark Angelo. I would recommended him to any future buyers he makes sure his customers are satisfied and explains everything and hes a nice guy.

I had pre-paid for service when purchasing the car. Matt was helpful in explaining the process. I enjoyed having a quiet place and a cup of coffee to work remotely while my service was completed.

It was Great! It was easy to schedule an appointment. I arrived early for my appointment. Tyler kept me up to date with the work on my car. After looking it over it was found that I needed more work. I spoke with Tyler. He explained everything. I agreed to the work. My car was done in a very reasonable amount of time. Thank you.

My experience at Dorschel Nissan was wonderful! They were helpful, friendly and knowledgeable! Dorschel has been my choice to buy a vehicle from for the past 20 years! Thank you for making car buying more easy!

I have never in my entire car buying history had such a smooth stress free experience. Chris Armstrong was fantastic to work with from the beginning to the end. He treated me with the upmost of respect and never once made me feel uneasy or stressed. He was very knowledgeable which was perfect for helping me pick the right vehicle for me. He was also very transparent which I really appreciated as that made me trust him. I highly recommend Dorschel and Chris to anyone that may be looking, as the experience was most pleasant!!!

Great people to work with. I think this was our 8th car we have bought or leased from them.

They surpassed our expectations. We were able to upgrade for less than $20 a month more. Love our new Sentra SV! We have been leasing our cars at Dorschel since 2011. This is car #5. Well be back in three years for our next one!

Was very happy with the service we receive from Eliseo Mercado when purchasing our new Nissan Murano. Eliseo was knowledgeable about all features of the car and was able to quickly supply us with answers to all our questions. He and the Dorschel staff were professional and competitive in their pricing and trade-in offer. I would highly recommend Eliseo and Dorschel Nissan .

Ed at Dorschel has helped me with 2 out of 3 vehicle leases with them! He’s always so kind and patient with me and never gives me salesman vibes. Ed is so helpful and genuine, ask for him!

The best, most helpful, courteous, non pushy dealership I have ever worked with. That is why I just purchased my third car from them!that was when it was Dorschel Nissan. Not happy with the attitude if the sales person this time.

Returned to Mark Intini because my last experience was so great. He did not disappoint. Mark listened to my needs and preferences and was able to help me choose the perfect car. I will definitely recommend Mark and Dorschel to friends and family.

Tyler was so nice and considerate! I broke my leg three months ago and he was especially considerate to make it easier for me.

Ed the sales men was really great and was willing to work with me to make a deal that fit me. I know that I will definitely come back

Matt was awesome. He always goes above and beyond what is expected. Wouldn’t think of going anywhere else.

Shawn was super helpful,friendly,explained everything in simple terms.walked out with a new car for my daughter in law

Went to trade in my lease and get a new car at Hoselton and was offered an overpriced lease for the car I wanted. Went to Dorschel instead and was offered the deal I wanted without any arguments, easy and hassle free transaction. Highly recommend Dorchel Nissan.

5/26/21 Eliseo was knowledgeable and overall very professional! My second purchase from Dorschel. They truly are different than other dealerships!!!***9/16/21*** traded for a 2021 and worked with Mark Intini who was AMAZING ‼️ He very thoroughly answered any and all questions I had. Mark hooked up my Nissan Connect and took the time to show me some important features of my car that my 2020 didnt have.. Kudos also to sales manager Nick for his professionalism and stellar customer service with me. Im very pleased with (Dorschel) Bob Johnson Nissan 🥰

Ive gotten two leases over the past handful of years from Mark Angelo and hes been so great to work with! He answers all my questions and I never feel like Im being pressured into anything. My favorite part of working with him - the personalized welcome package I get from him anytime I sign a new lease!

Very professional, which is important for me. The only area of concern that i have had is getting a loaner vechicle. also i feel I have been dealt with fairly, which is also important to me. I am very pleased with Dorschel Nissan.

I worked directly with Mark Intini who helped me get into a new 2021 Rogue before my current Rogue lease ended. Very thankful for his Nissan knowledge, patience, and high level of customer service throughout the process. Would definitely recommend Mark (and Dorschel) to anyone I know!

The service I received was perfect. I was provided a loaner car for the inconvenience of having to come back for warranty work a second time due to parts being on backorder. All staff were very accommodating and helpful.

It was actually dorschel kia. Staff was truly amazing

Mark did a great job and found me the exact car I was looking for. He took my old lease and completed everything for me. The car I got had everything I was hoping for and a sun roof!.

Really great at giving me the information I needed to know about my car.

The salesman told me very little about the options on the car...he told me to go to YouTube to learn more about the car.

Sale of the car was smooth and easy. Sort of feel like I could have saved more off the price, but I think that Id feel that way no matter what. Still, the wide inventory at this dealership is currently unmatched and they have more trims and a broader range of used cars than I was able to find elsewhere.Only hiccup was that the car was sold without floormats -- a detail we missed. However, the salesman we worked with resolved that issue much to our satisfaction.Would shop there again if dealerships closer to my home dont catch up in terms of inventory.

Warranty work should be the same as anything else. Do it all. Not one side

Nice sale man, reasonable price

I liked your approach to car buying, the Cooper was excellent as our salesman.

Ed was wonderful I’d buy a million cars from him but I hope I won’t have to. I will surely recommend this location for those in search of a new vehicle.

So helpful in the purchase of my new vehicle.

Wasted my time coming in to text drive a car and they failed to tell me on the phone that the turbo blew on the car a few days ago when someone else was test driving it. So I wasted my time going there.

Im a single mother of two and have a cleaning business. Having a reliable car is a must. I went to a different Nissan dealership and regretted it. After a week of waiting, that dealership wanted me to come up with an additional 2 grand of get a co-signer. One of my clients told me to go to Dorschel. He said with Dorschel, I would get the whole experience and walk out happy. My client was not wrong! I filled out the application Saturday evening and was approved for a vehicle at 2 pm Monday. I left with a wonderful vehicle and couldnt be happier. The staff is courteous and truly worked for me to put me in a car that I could afford. I will only by from Dorschel Nissan in the future and will recommend them to my friends and clients in the future. Best experience buying a vehicle.

Over 3 years ago I leased a Rogue from Dorschel and worked with Eliseo Mercado. This year I contacted him directly. I remembered how honest and easy he was to work with. He worked with me for a few months as I debated between leasing, and buying, then leasing again, a 2020 or a 2021. He was both patient and understanding. And now I am obsessed with my newly purchased 2021 Rogue, well worth the wait.

The customer service reps. ( the men) can be described as automated human beings who lack sensitivity training. I went there and spend the entire day with my baby in hand and they made sure they checked and search for any reason not to approve my car. long story short, my wife and I got the car because this is 2020 where computer rules everything and therefore you will get your car here whether they like you or not. My $5G down payment meant nothing as they found a way to hike the price. They have quality cars. The owners are very nice respectable people. The staff of men needs sensitivity training. My wife is happy with our new pre-owned car and that is all that matters.I can say a lot more. like the time I voluntarily repo my car 2015 camry and they sent the cops to my house claiming they believe the car had something to do with a crime.I can go on and on. but it my community. I like the owners.

Dorschel Nissan is great, bought my vehicle there. Was helped by a salesman named Eliseo. He was very attentive and personable. I will buy here again because of him. Thanks and great job.

Great sales experience. Very helpful, customer aligned and responsive.

Kevin was a friendly sales associate and helped set my daughter up with exactly the car she was looking for with payments in her budget and a low interest rate. Would definitely recommend this dealership to anyone looking for a new car

Great experience, quick & not pushy!

We just leased our second EV from Dorschel. A 2020 Nissan Leaf. Previously we leased a 2018 Kia Soul EV. If you dont already know, Evs are great cars and are more enjoyable to drive than their gas counterparts. Quiet, with a lot of power and often including amenities like heated seats and steering wheels.Also they are affordable. Despite the high sticker price, there are amazing incentives, and Dorschel is a great place to get your electric car.We worked with Chelsea Contino. Shes awesome!

From the time I first bought the car to when I had service I have been pleased.

Mark Intini was fantastic as always. Broke everything down clearly and offered all sorts of different options. Was quickly able to find a solid vehicle and fit my package to my desired payments. Also made sure I knew how all the new features worked and helped get me into a package that met what I wanted. This is my 3rd lease through him and I cant imagine going anywhere else.

Easy to work with, fair pricing and enjoyable process for looking and purchasing a new vehicle. Really appreciated the time Bill Treadway spent helping us get our new Nissan Frontier truck. Its perfect!

I recently brought my car to the Dorschel Nissan Service Department for four new tires for my 2018 Nissan Maxima. I waited 3.5 hours for the service. When I examined the new tires, there were scratch marks on the tire and the rims. I had to do my best to doll them up. I expected much better and a quicker service. I like the sales department, very professional. The parts department was very helpful. Ive had two bad experiences with the service department. It is what it is.The parts department reached out and provided me a loaner car while they fixed the issue. My car is immaculate and I am thankful that Dorschel went above and beyond my expectations on rectifying the problem. Greatly appreciated. Thanks Tom.

It was a great experience. I enjoyed being updated by text to reduce the in person interaction during with covid rates climbing in the area. I found the waiting area well spaced out and not crowded.

Mark Intinit and David White went out of their way to provide me with a new car during my COVID-19 quarantine! Mark has always assisted me over the past six years in leasing the perfect car for my family. It was an amazing experience!

This was my first service appointment at Dorschel Nissan. Setting up an appointment online was very simple and easy. The option to leave my car and get a shuttle was a plus and I plan to use it in the future. Upon arrival, I was impressed with the efficiency and friendliness of the service personnel. I was told how long it would take and asked if I had any questions. The waiting area was comfortable, clean, quiet and COVIT-19 compliant. I was, indeed, impressed and so glad I had chosen Dorschel.

I had recently been through a traumatic experience with my previous car and Patrick helped me pick out the perfect car. He made the whole process so easy and was not pushy at all. I would recommend this dealership to anyone looking for a new car. Very professional!

Everything was handled smoothly by the Dorschel associates.A loaner was arraigned,the vehicle was taken to the collision department after scheduled repair work was done. I was kept informed of progress and costs associated with this transaction. Very polite and professional .associates. Any questions I had were answered .I would highly recommend (and have ) to check out Dorschel Nissan for all your vehicle needs.

Steven T was above and beyond a wonderful, friendly, professional and extremely knowledgeable team member. I will be recommending Dorschel Nissan and Steven to all of our friends that are in the market for a new car. Sincerely, Mary Packer

My experience with Dorschel has been spectacular. My car is a lemon. One look at the service record will convey my meaning.

I turned in my 2018 Nissan Altima for a Lease on a 2021 Altima. I got a deal better than I expected. I was able to lease the new Altima for the same monthly payment with only the first payment down.

Very pleased with the service department. They were courteous and explained everything that would be done.

So happy with our Lease!!Mark Angelo took care of My Husband and I in making sure we have everything we needed in leasing our New Volkswagen Jetta!!We would recommend anyone visiting Mark at Dorschel

We work with Bill very friendly and helpful....it was nice to work with bill.

This was our second vehicle through Mark Intini. He is honest, patient and very thorough at explaining every part of the process, and goes the extra mile. We have had many vehicles from Dorschel over the years, and keep coming back for the top-notch sales and service departments.

The reason I said that I probably will not buy another Nissan is that this car was givien to me by my sisiter when I had no car. I am very grateful for it. However, I have a preference for another brand. This car, whom I named Alex is my first car in the 21st century that is not that other brand. When I can save money to get another car, I will go back to that brand. That is no offense to Nissans, I am just very loyal.The man who helped me(Unfortunately, I cant recall his name.) was cordial, respectful, and told me the truth about what was wrong with my car. It was a BIG chunk of change, but thankfully I had enough to cover it. It was a long appointment, but they finished earlier than expected.One thing did confuse me though. He said that he didnt take my car through the car wah because the side of my front bumper was slightly detached. I guess it would have gotten caught or damaged more in the wash. I wondered why didnt they snap the side bumper edge back on while I was there? I mean I was at a Nissan dealership. If anyone could have fixed it, they could have. It would have been VERY helpful. But, they didnt. Oh well.

Mark Intini listened to my needs, before making a suggestion on a specific car. He explained everything thoroughly, and answered all of my questions and concerns. He made the purchase so easy.

After waiting 20 minutes for the salesman to find the keys to the vehicle, i test drove it and when i came back, it was another 20 minutes of waiting at the desk before the salesman came back over. (i should have just walked out at that point) after all that time, i was told “we are a non negotiable dealership, the sticker price is the price of the vehicle” definitely not a place i wanted to do business with. Went to West Herr on ridge road and had a very pleasant experience and walked away with the car of my dreams, everything i wanted in a car and the price i wanted. this was after being told that i was being unreasonable you Dorshel. i hope other people have better experiences.

Great service and a comfortable waiting area.

Yesterday my car needed to charge. I had been driving around all day and my car was gonna die. I wanted to cry, cause every place I went I could not charge for long. I went to the front to let someone know and they said it is close to closing time and someone owns the one car you can wait for them to move. The other charge spot had a new car fully charged and no one could bother to move it just long enough for me to try and make it back towards Sodus point. I wanted to just cry. The sales guy was rude and so were a service guy. That guy told my son who has a slow mental state and is handicapped with a child like mind. To go to the car and see if their were keys in it. He did not. He thought he would be in trouble for that. I understand you have business to run, but that said made me believe no one wants anyone like my kind to be there or even be bothered with. Really hurts my feelings to see people act this way. Sorry for wanting to go home. I did not have any other choice. I have no one to help me or my son.

In relation to previous visits at Dorschel I would have rated this experience as met my expectations because your prior services and atmosphere have consistently set the bar at the highest level and thus it is nearly impossible to exceed that standard. I have actually rated this experience as surpassed my expectations because Im basing my expectations on what I would receive from other service providers. Your service at Dorschel beats the competition every time.

Booked appointment 1 month in advance only to get there and be told they dont have the parts. Got all kinds of reminders for the appointment. But not a call saying they need to order parts. Of course no one knows who scheduled it. So unprofessional.

Loved working with Mark and John. They were very nice, respectful and knowledgeable. I really enjoyed not having to play games and go back and forth. Everything is upfront and honest.

I had to do my yearly inspection and the customer service was great

I was able to easily schedule a test drive for the vehicle I was interested in. Dorschel had a vehicle available in one of the colors I liked, with the amenities that were important to me. They prepared that vehicle for my test drive

I give 5 stars because Shane made the process nice and smooth. My guy found the vehicle on carfax and I called to set a apt to test drive it the same day. They are practicing social distance at this establishment and the place is very clean. I was a little hesitant to take the hour drive to test drive but so far it was worth it. I got a nice clean vehicle with great mileage and one owner. Today is 1-20-21. If anything changes I will update the review. If you are looking for a affordable used vehicle Dorchester is the way to go, even if u must take a little ride. Im happy about my purchase of my 2010 camry with less than 88,000miles on it. It did ride smooth on the drive home and the gas mileage was awesome. GO SEE SHANE AND LET HIM PUT A SMILE ON UR FACE. I DEFINITELY RECOMMEND THIS PLACE 👍🏾

Very pleased with our salesperson, the time he took with us and his knowledge...same good experience as last time

Chris Stetler made the car buying easy and helped pick out the car we wanted

As usual my experience at Dorchel was great. Things have changed because of Covid. The safty measures in place are reassuring. I think they have done an amazing job at keeping their customers and employees safe. Thank you to all members of the Dorschel team. Happy holidays!!

I recently bought a Dorschel car from out of state. I was a little nervous as it was my first time with an out of state purchase. I called in and spoke with Allen. He gave me all the info I asked for with no pressure to buy. I did my research called back and we set up a day for me to come in and purchase the car. The day came, I left work a bit early so I would have made it a couple hours before Dorschel closed. I live about 4 and a half hours away and of course nothing ever goes as planned. I ran into traffic and made it to Dorschel with only about a hour left before they closed. Allen didnt even acknowledge that I was late and was happy to see me. We looked at the car for a quick couple minutes and went on a test drive. I was very happy with what I saw. We got back inside with about 40 minutes to close and Allen was still not rushing me in any way (Great guy). We start doing paperwork (I Financed) and it turns out that Allen hadnt chosen the first bank that offered a loan or even the second. Allen sorted through them and got me a fantastic APR rate and warranty. We finished all the paperwork about ten minutes after close, Allen handed me the keys and I headed home in my new car. I couldnt be happier with my experience at Dorschel!

This is my fourth leased vehicle from Dorschel Nissan. This is the most wonderful dealership Ive ever been to. There service is always consistent and outstanding!

My service associate went above and beyond. She did not charge me as the mechanics were unable to locate the reason for a light being on. Once the light went off and a recall was completed I was noticed and not charged.

If you are looking to buy a Nissan, MARK INTINI is your man. My husband and I decided, after a FAIL at a separate dealership to stop by Dorschel Nissan, without an appointment. during Corona, - just to take a look at some cars. Within minutes, Mark greeted us, didnt miss a beat, and proceeded to spend the next two hours with us. He was patient, informative, and very friendly. He didnt push us, and understood buying a new car was a big decision. He knew his stuff - simply put, and it was evident by the number of sales associate trophies he has on his desk and a framed happy customer letter! Overall, AWESOME experience, thanks to Mark!

My family and I had a great experience with Dorschel Nissan! Adau made sure to find all the discounts to get us the best deal possible for my new lease! She was a pleasure to work with and everyone else there was very respectful.

Extremely dissatisfied with Dorschel. To start, I had to turn in my lease by 11/1. When I called to schedule my turn in date, they asked it be before 10/31 because that date was “inconvenient” for them. So I turn my vehicle in a few days early, whatever. Well I walk in and doesn’t everyone look up from their desk, say NOTHING then continue to stare at their computers while not even with a costumer. I had to finally ask for assistance to only be given attitude because someone had to get up from their desk. This is the “Dorschel experience” they pride themselves with.I had quite a few issues with the vehicle to begin with. I would take it into the shop to have looked at and because the mechanic didn’t see or hear the issues “the problem didn’t exist”.I will never bring my business back here.

Great car buying experience 👍. Very easy and hassle free. Great salesman and a pleasure to deal with him. I love my car.

Great service!! My first milestone service was easy to schedule via their website. When I arrived I was promptly greeted by my service advisor, Allison. She walked me through what the service would entail along with a price estimate and asked if I had other concerns. When my car was done, she texted me to let me know. Upon picking it up I paid and was walked (so nice!) to my freshly washed and vacuumed car. Shout out to Allison in the Kia department for providing a wonderful experience!

I love this location for all of my service needs. Both service technicians, Mike and Devon, were friendly, personable, and knowledgeable. They kept me informed of all the work that was done and the time frame. I appreciate their commitment and professionalism. My car was ready when promised and is in better condition than when I arrived. I will definitely by back.

Disrespectful, nobody puts forth the effort and honestly they couldnt even get my name right. Sad. Their show room cars had water spots all over them, scratches from over used rags, you could see smudges on the windows. Poor quality place full of arrogant sales representatives. Id give 0 stars if I could.

Love it. Amazing people with amazing services. They always take care of customers good .

Appt was at 9:15am and i had my car there by 9:10 sit in waiting room until 11:00 just for a oil change really? With the covid still here i had to wait with a full house of people I hated it!!! I could see the wait if there was problems with my vehicle but just a oil change??

This is the fourth lease we’ve done with Mark Intini. He provides unbelievable customer service and we love everything about Dorschel and Nissan.

Mix up online and thought I had an appointment. When I got there I found out they didn’t have me scheduled but they immediately accommodated me and did the work in a timely manner. They also replaced my remote battery for me which I didn’t think to include in the service. This dealership is always so friendly and respectful. They offer some nice amenities and if I choose to lease another vehicle through Nissan, even though I have a dealership much closer to my home and have not heard anything negative, I think I would still lease through Dorschel because of how they continue to impress me with their service.

Very help and was not pushy