Jason was completely honest with me throughout the whole process. I know next to nothing about cars, and it is clear that they are working to help- not to make money. They informed me of everything I needed to get fixed in my car, and gave me true advice instead of throwing a quote at me and forcing me to get it fixed. I have never heard of a car shop that would advise someone to get a new car, especially as my messed up hunk of metal + lack of knowledge would have been a huge chance for them to make a lot of money! This shop truly lives up to the word “Integrity,” I will be going back for as long as I live in the Rochester area!

Hands down best repair shop experience I have ever had. Jason is amazing. I bring my cars to this shop as well as my father with his cars and he’s phenomenal every time. My most recent visit was after a Mr. Tire did an incorrect job on my Civic causing a transmission fluid leak and other issues, Jason helped me back on the road good as new in a matter of 24 hours for an amazing price. These guys arent in it for the money. Theyre in it to help folks. I highly recommend them to anyone in the Rochester area. Thank you Jason.

Ive been going there for many years and I always get quality service and great quality work at a fair price. Jason is a very well qualified mechanic!!!

JASON is very informative, experienced and honest ! He fixed my car in one day. trustworthy !

Greg and Jason are real professionals. Ive been going to them for four or five years now. Oil changes, air filters, tire rotations, you name it. These guys are great, reliable and always on time with my car.

Honest, quality service. Cant complain.

I came in for an oil change and tire rotation. Greg and Jason took great care of my truck and went the extra mile to ensure the rest of my truck was up to standard on all recommended checks. Integrity provides great value and I’d recommend them to anyone. Thank you Greg and Jason for the great experience.

This garage checked your car very carefully and cared your life safe very seriously. I think if you want to have your car 100% safe and dont care how much of the bill. I will strongly recommend this auto garage.

As a young female, finding a trustworthy car shop can be a daunting task.Recommended to me by a friend, I began taking my car to Integrity Auto a few years ago. They are honest, reliable, and efficient.Example 1: I took my car in to get all 4 wheels aligned. I received a call later in the day saying that my tires didnt need a full alignment, just a small adjustment, and that I would only be charged for the work done.Example 2: My car didnt start one night, so I scheduled Integrity and their preferred towing service to pick my car up in the next day. When the tow truck got to my car, it miraculously started. Integrity called me to ask what I wanted to do. I went ahead and had the car taken to Integrity to get everything checked out. And even though they spent considerable time on my car, the charge was negligible, as they didnt find anything wrong.I have since recommend this shop to other friends who have had similarly positive experiences.

I have been using Integrity for years. I have had both minor and major repairs performed. This is an honest shop, and Greg explains the choices clearly. When you have work done, it can be done as cheaply as possible, or with better quality parts with a care for safety and long term wear. Integrity chooses the latter. I have had a couple of repairs that have been on the order of $1K, and have always had the problem(s) explained to me and seen the damage to the car, and a good explanation as to what the parts cost and the labor involved, and what my other options might be. I have also brought my car in sure thane thing was wrong, and left with a much cheaper repair being done to fix the problem. I have never felt taken advantage of, or felt that unnecessary work was done. Greg and his employees are trustworthy.

I have been going to Integrity for two years now and have always received excellent service from Greg and Jason. They dont overcharge, are careful in their recommendations, and are people you can trust with your car.

This shop just saved me $400 after the dealer recommended brake pads and rotors on my car that only had 25k miles on it. The dealer used the oh youre a mom. You dont want to be driving on bad breaks this winter ploy.Integrity checked them and those brakes have another 20k miles to go on them!This isnt the first time Integrity has done the right thing. Very honest shop. Would give them a 10 star rating if I could.

Watch out for this guy!After reading the good reviews here, I thought I would give this place a try. From the reviews I expected, at the very least, a decent experience.It was the opposite. I found the owner to be short tempered, rude and dismissive. There are plenty of good shops in the area. Ask yourself if you would take a chance on the experience I received.I recommend finding another shop.

Integrity Auto goes above and beyond to provide incredible customer service and their name is well deserved. A friend recommended this place to me after she had a few great experiences so I thought I would give it a try. My fiancee had her car inspected and Greg (the owner) was very nice and helpful and it was an overall excellent experience. Today, when my car would not start, I decided to have it towed to Integrity. They determined the issue was a dealer only fix so I unfortunately had to have it towed to a dealer, but they did not charge me a dime. I cannot stress enough how friendly, helpful, and honest the staff are, especially Greg. Theres no reason to worry about being ripped off or charged for work that doesnt need to be done. AND, on top of the customer service, the labor rate is the same (if not lower) than most other garages. Overall, an A+ company!

Poor customer satisfaction.Price for the new part is almost tripple than the average market price (including original company price). I asked about this price difference from the owner. Rather than giving satisfactory answer, he told this is the way we sell our auto parts and earn money. If you dont like our price, this is not the place for you to visit.

I am a long time customer of the shop and have been using them since they opened. It may be more expensive than some of the places you could find, BUT...they also never find stuff I need to fix to pad the bill as some of the chain store shops do to make up for discounted prices. I trust them to do repairs that are needed and nothing more. Integrity is not just a name.

The best mechanic in Rochester works here. You want an honest mechanic you have one at Integrity.

Car kept stalling for unknown reasons. Had the issue diagnosed and repaired within a few days. Excellent service.

I have been going to integrity for years and feel they take great care of both my car (audi TT) and my husbands Volkswagen. They always take the time to explain and SHOW my husband the areas that need repair to ease his mind and mine. I have never felt ripped off and feel they are very fair on their labor charges. I have recommended this shop to many of my friends who have all been very satisfied.

Ive had quite a bit of work done here. On 3 different vehicles and over a decade, I have found that I can depend on them for honest answers and quality work.

Found a very costly and potentially dangerous issue with my last car, and didnt try to pull the wool over my eyes in anyway. I eventually replaced that car. When this ones out of warranty, I would go here again. If you pay attention to your car and do maintenance, mechanics are not enemies. Similar to teenagers resenting cops because they have a lead foot.

Dont take your car anywhere but here. Excellent service and great guys.

Honest and fair always does great work

Very friendly quick and easy highly recommended

Trustworthy