This is a review of the Rochester, MN location of the Midas Muffler and Brake Shop.I got prices from two other shops before going to Midas in Rochester. One shop, Darryls Muffler Shop, told me it was a problem with the manifold and would cost $1,500 to fix. A different shop I only called on the phone, and they said it would be around $700 if the diagnosis from Darryls turned out to be correct.I then went to Midas, they got my car in the shop within minutes of my arrival and they determined that it was NOT the manifold at all! For $500, they fixed the problem in just over two hours while I waited. What an amazing difference it is to deal with a knowledgeable, skilled mechanic who really knows what he is doing. My respect and appreciation to the mechanic who made the repairs to my car.James and all the other folks there at Midas were friendly, knowledgeable and professional, and when they finished with my car the problem was fixed and the car was purring like a kitten.For my $500, I got a shiny new muffler, some new pipe, a repair involving my oxygen sensor, a new pipe hanger and some other work, and improved compression and more power restored in the engine (exhaust problems can make the engine perform poorly). The car is now quiet and pleasant to drive, and they also noticed an unsafe condition with my vehicle which I will have them repair next week.Having been burned by a big chain car shop in the past (Pep Boys in Las Vegas, NV) I was at first reluctant to give Midas a try. Now, however, I highly recommend the professionals at this Midas location, and both of my vehicles (a Jeep and a small truck) will be getting all their service there from now on.

I had a good experience. Great communication and reasonable price.

Good as always they always treat me right there there have been using for several years used to work with a couple of guys at work there so Im well known down there..

The best customer service ever!

Very professional and nice people. I dont have any complaints. They did exactly what I asked for. Only draw back was their price was a little higher than my usual mechanic. :)

Love this place. At other shops Ive always felt a little taken advantage of but Ive never felt that here. They are straight up and have kept my vehicle running all at a fair price.

Thanks Midas for letting me know that I was missing two lug nuts.

Friendly staff, really great about explaining the issues with your car and fixing it exactly as it needs (and not charging for unnecessary repairs). Not sure if people have favorite auto repair shops, but I definitely have one in this Midas

They first diagnosed my car, they put together a couple different quotes involving the cars water.

I went in for an oil change and ever since then, there has been something wrong with my brakes. I have to refill my brake fluid every few days. And I know it wasnt like that before. My brakes were working perfectly fine until after I got it back from them. Con artists

Amazing service and management. I have witnessed management going out of their way to help customers in dire straights. My home for car maintenance.

Always great service and a friendly team ! Thanks

Prompt customer service. no high pressure sales techniques. they fix it right the 1st time

Great service and honest evaluation of the problem without trying to overcharge.

Had a great experience, love that they are open from 8 to 4 on a Saturday. Needed my breaks done badly, they gave me a free quote and no B S. Very upfront of what was going on and got it done

Straight up honest business..I own a small business with 3 delivery cars and they do all our work, and our personal vehicles....they have saved us thousands of dollars on repairs, if it doesnt need to be fixed they will not fix it. Keith and Aaron and crew will treat you right.

Couldnt help me with my problem, but helped getting me in touch with someone who could.

Excellent customer service!

Great service thank you keith

Worst service ever and we have life time guarantee on brakes and refused to replace them in Rochester,mn

This was a great experience! Keith was knowledgeable & kind. They were honest about what was needed and took the time to actually show me while explaining! Great attitude, great service!!! Thanks guys!

Not sure what the Managers name is, but really honest guy. I took my vehicle in for new brakes and after checking them, he advised I only needed new front brakes, not back ones. His honesty saved me hundreds of dollars since I was prepared to buy all four; because of this, I will now take my vehicle to them to be serviced and fixed.

I will no longer be giving them business. I initially went in for an oil change and they do checks for all parts of the car. When they were done they called me saying something was wrong with a piece and that it had ripped and was spraying oil (driveshaft) which meant it needed to be replaced. They gave me an estimate of about $700+ after parts and labor. I took my car to a different mechanic/company and they found absolutely nothing. They looked all over and even cleaned the driveshaft off and still couldn’t find any hole or rip. I left with the other company not charging me a cent because there was nothing to fix. This is the second time this has happened, though the other time it was break replacements. They tried to say my brakes were bad and I needed new ones, come to find that wasn’t the case at all and new brakes would’ve been unnecessary. Imagine how much money I would’ve wasted if I just listened to them and didn’t go anywhere else. The first time I thought it was an honest mistake but going through it again makes me think its more than a coincidence, and they might be trying to capitalize on my slim knowledge of cars. Whatever the case, it wont happen again I know that

Fit my car in on short notice and was done quickly. Good feeling!!!

I have been going to Midas for over 10 years. Extremely kind and excellent service. Very accommodating and would tell me if they were unable to fix something. Highly recommend.

15 years and 5 cars and 2 use car inspections which saved us hundreds. Honest, dependable and straight talking. The best service department in town

The best! Keith, Greg, James and the rest of the crew take care of the customer with fair prices and don’t tell you things need to be fixed that don’t!

Can’t say enough about this place! Limped into town with a bum wheel bearing (car started making horrible noise about 2 1/2 hrs into our 3 hr trip to Rochester) and wasn’t sure how this was going to get repaired at 2:00 on a Friday afternoon. Keith and James stepped up and were able to fit us in around their other appointments and get us safely back on the road in a couple hours. Give this place your business, you won’t regret it!

EXCELLENT service here! Keith will take great care of you and your vehicle. They were very open & honest with what repairs they saw that were needed and offered good advice, then left it totally up to me what I wanted them to fix or hold off on. Again, great service - highly recommend! This was my first visit, and I will definitely be a repeat customer.

5 stars as always ! I had all service done on my car here until I moved back to Washington. My son remains there in Rochester and takes his car to them as well. Keith has always been so helpful in prioritizing what needs to be done . I so appreciate this since I help my son with repairs. When my son Chad calls me to say something is wrong with his car, I laugh at myself when I say take it to my Midas guys haha. He enjoys talking with Keith and appreciates his kindness. Thank you to Keith and all the mechanics there, (some of whom Ive known for a long time) for keeping my son and his family safe ! Hope to stop in for a visit as usual on my next flight in. You guys are really the best ! Anita

Great guys! I was riding by in my pedal bike and asked them to put some air in my tires. Formerly working at a similar shop my self: I use to hate people like the person I was. These guys where great about it, and with the respect they gave my and my bike they defiantly deserve a good review. Thanks again guys!

Great place to take vehicles to!

These guys are awesome, possibly the best place in Rochester to have work done, these guys are super knowledgeable, more then happy to talk to you about your vehicle and get you taken care of like you are a old friend

Car ran like butter all the way home. Next morning, she died at gas station had it towed to different shop

This shop has taken such good care of my wife and I! We have been taking our cars here for 3 years. I had a bolt that kept loosening up on my suspension, and they would tighten it for me for free. They always communicate well, no surprises when I pick up the car. They do great work and are very experienced, I would recommend them to anyone!

My girlfriend and I were used car shopping recently and decided to quick have it inspected during our solo test drive. Stopped in at Midas and while they were too busy to put it on the lift within our timeframe, Gary?(USMC tattoo on his forearm) was more than willing to take a look at it and accompany us on our test drive and give us some insight into the vehicle. Awesome guy, really intelligent, super helpful.5/5 for Gary!

Great service! These guys work hard and are genuinely helpful and have very reasonable prices. They havent required me to make any appointments and are always ready to help when I walk in the door with car trouble. Thanks for all the help guys!

Do great work at reasonable price. Have frequently had shop make adjustments in my favor for work that was not needed or did not take as much time as was called for. Have never had this happen at the dealerships. Keith the owner has been great to work with and has gone out of his way to help on many occasions. Finally feel like I found a mechanic who can be trusted.

We have been Midas (on Broadway) customers for 15 years. The level of service we receive is top notch. They are fair and reasonable when determining your cars needs as well as making suggestions for service.

Great Service. Fished while I waited. Best if you schedule a time before hand.

They quickly helped me with a brake problem that I arrived in town with. Very friendly and professional staff. I highly recommend this Midas service center.

I recently had Keith and team replace rear shocks on my Nissan Murano. Excellent Service! Great Prices! Super Product! Life Time Warranty!Thank YOU!!!

My starter burned out, but they were able to warranty the part so all I paid was labor!

I always do my oil change here, they are very pleasant ppl, Ive never had a bad experience and been going there for 3 years now

Midas in Rochester is the best! I brought my car in for an oil change and was told that there were some other problems with my car. They informed me of the problems, but there was no pressure put on me to make any immediate decisions (which I’ve discovered is rare). I would highly recommend bringing your vehicle to Midas in Rochester.

I get my oil changed here and the service was good. They were very friendly and the car was done before they said.

I cant say enough good things about Keith Wix, Midas franchise owner, and the quality of service by this Midas team of professionals. Our alternator went out in Minnesota on a Saturday late in the afternoon. We are from Kansas and had no idea where to go. We called Keiths Midas station and asked for help. They stayed late to replace the alternator. They checked the car out to ensure it was safe for travel. Thank you, Midas! Weve never experienced kinder, more knowledgeable, or more reliable service anywhere! You are the superheroes America needs.

The only place I will take one of my personal vehicles or any of my friends or family looking for a recommendation is Midas on Broadway to Mr. Wix. The customer service they have provided over the years is just outstanding I have never experienced anything like it. They in a sense treat you like family if you are a returning customer. They will not try to sell you anything you do not really need. All around they are very busy people but they managed to get you in and out on the fly it is truelly an art. I rate this establishment 20 out of 10. Thank you all very much for the great experiences!

I only called, but the associate was very helpful and friendly.

Great service. Thanks .

Had brake problems on a road trip with my kids around 4:30 in the afternoon on a Friday. Called midas in a panic and they said if I could get there before they closed they would take a look at it. I barely made it but they helped me. They replaced a bad caliper immediately and did a great job. They could have told me to wait till Monday. They could have said they were full for the day but they didnt. They saved our road trip and I am so thankful!

People who work there are honest and do a good job. They make sure you get what you need.

The team at the Rochester location are always helpful!

Excellent service. Honest.

Keith was so helpful in answering my questions telling me what he would do in the scenario.

Great service for my exhaust repair.

Very nice and good service.

Honest people, quality work!

Friendly, fast service

EXCELLENT!!!

This morning I brought my car in for an oil change and tire rotation. I was given an estimate of how long it would take, and I told them I would be back by then. On my return, I was told that they would not do the rotation due to my tires needing replacement. I was very frustrated that I was not told this earlier, as I had left my number. Then, when I mentioned that I would need to wait to order tires as Im getting married in two months, the man who was helping me told me just to have my future husband buy them for me now, as hell be paying for them anyway.I didnt catch the employees name, but his comments were incredibly unprofessional, as well as inaccurate. I have already found a different mechanic in town that I will be bringing my business to, and I will never be returning to this location.

Great staff!! Very knowledgeable and helpful

Great place and decent prices.

Wow this guy - Keith I believe. Awesome. KNew we were out of town visiting the hospital got us in - and fixed in a hurry. Breaks and other repairs are working great and I didn’t feel “nickled and dimed” and was actually getting a fair deal. Noticed he and his crew treated everyone who walked in with care. Like it was everyone’s local mechanic. Not a chain ! Great job. If your out of town. Your in good hands here. Actually seems no matter where your from your in good hands here! Thanks again.

Always friendly service.

Keith and James will take good care of your car and wallet!

Great service fast turn around time

Great price and fast service.

Wouldnt take my vehicle anywhere else for preventative maintenance and repair except Midas. Keith and his team are extremely trustworthy and give excellent customer service!

They always do a great job!

Absolutely honest and amazing!

Not great customer service

They killed my 79 malibu..

We were traveling and they got us in and out in about 3 hours. Thank you!

Way too expensive for my taste

Very knowledgeable and helpful!

You can always put your trust in Midas.

Great service!!

These guys will take care of you!!!! And your car!!!! Cant say enough good things!!!!

Best customer service

Failed to tighten my oil drain plug, lost a quarter of oil. They told me they cleaned my skid plate is the reason the oil is dripping. The Plate wasnt even cleaned. Fail.

Master mechanics of the auto industry!

Messed up my car more