The Pittsford, NY branch is closing. When I visited yesterday, the signs were 40+ percent off the regular prices. However, even after the 40% off, the prices were not competitive. The store is almost empty. I didnt see anything over 40% off, other than the store shelves (these were 50% off). I did purchase a travel pillow for $12 after discount. They would not accept my online 20% off coupon.
Store was closing but we found what we were looking for (bathroom rugs and towels to match. Employees were very helpful.
I just love the scents and bath stuff. Always have deals.
I have been a loyal customer for years, but everything from BB&B is made in China. Nothing made in America is sold in this store? Very disappointed. I am rethinking my loyalty.
Great location. Amazing customer service. Theyre doing a lot right here. Would highly recommend this BBY location. Ill be back👌🏻
Great job on social distancing & customers were wearing masks properly. Thank you.
They sell great things. Things you wouldnt think of using that makes everything useful and helpful. You can find almost anything there. Good for gifts. Very clean store very helpful staff
Found what I was looking for and was in and out quickly. The cashier was extremely friendly too! She made my experience much more pleasant!
Store is closing, not much left, no good going out of business sales.
Love this place. Friendly staff and helpful.
Clean store and good supplies for the home. Stuff is friendly as well
Fantastic service. Associate was able to help me locate the section I needed, and have an item held at another location for pickup. Highly recommend this location for great service.
Lots to choose from. Love the fact coupons dont expire. Different stores carry different things and sometimes Ive had to go to other stores to get what I want.
I like it for bedding, bath things, kitchen things. Ive gotten many wedding gifts too there.
I stopped in on my way to work to pick up a quick item. Found what I was looking for quickly at a good price. Went to pay for it and none of the checkout lines were open. The only open line was for returns/exchanges and had several people waiting with one employee that was moving slowly and seemed completely indifferent to the fact that people were waiting.I left without purchasing my item. Ordered it on Amazon.
Love it here!! No other store wil allow you to use a coupon on CLEARANCE items! Also did you know they also accept the Buy Buy Babies 20% coupons? You cant go wrong! Clearance Framed Artwork was about 70% off, with an additional 33% off lowest ticketed price, then throw a 20% off coupon on top of that and your paying pennies on the dollar!! LOVE A GREAT DEAL!!! And I get them here all the time!
Nice store. Well merchandised. Bright. Easy to find items. Friendly staff. They even sell packaged coffee.
Disappointing that the location will be closing so a lot of shelves were bare.
The staff is polite, kind, and patient... especially with upset consumers. They maintain composure, keep a polite and pleasant attitude.
The place is closing for goodin 13 days
Has a wide variety of options, I managed to find a set of sheets and pillow well below my expected budget range. They have high end options also.
Store is closing so shelves are starting to look bare.
Found what I wanted. Safety measures in place
Though I didnt find what I was looking for, I usually do. I love going there! Great bath and kitchen stuff.
Love this store. Always a helpful staff and love the selection of products.
Very,very helpful staff
I rarely visit BB&B, but when I need something they always have the item. It my go-to!
Nice store. Could be a tad cleaner
Great place to find regular and unique gifts. Friendly staff willing to go the extra mile.
Looking for off white light weight full size blanket. None. Lotsa fuzzy heavy blankets
I went to the store and found something I needed, and the staff was welcoming.
Very helpful and called another store for the item I needed
Nothing has a price on it! You have to find an employee and ask for prices for most merchandise. And if you dont have a coupon, youre wasting your money.
Crazy high prices great products
I found a few awesome, discounted items at this location and saved a bunch! Not every BBB has this.
Usually have just what I am looking for.
Great selections of toaster ovens.
Fair. Prices and quality goods. Nice staff.
I used the order online and pick up at the store service. Was great and quick!
Nice store.
Helful friendly staff and great choices
Love this place they have so many verities of items for the home from kitchen to bathroom to bedroom living room you name it they got it all is the great place good prices and good customer service
Good selection and prices (with coupons)
Beautiful store,very helpful and friendly ladies that work there.
Understaffed. One person on the floor, and she was called to register bc of long lines. However, staff persons were friendly and gracious.
Friendly staff. Love the atmosphere of the store.
Staff is very helpful and they always have what you need
Good selection of home staples: bedroom, bathroom living room stuff, appliances etc. Plenty of parking in the plaza and close to other shopping such as Trader Joes and TJ Maxx. Staff are friendly. Appreciate that they will often accept expired 20% off coupons.
Sad it is going out of business
Always find what I need
I have never experienced such unorganized and unprofessional customer service. Employees have no idea what they’re doing or where anything is, and things that were in stock couldn’t be found. Manager was unapologetic and none of the employees seemed to care. I will be taking my money elsewhere in the future.
The store always has a nice selection of products and friendly staff
Great helpful worker, love this place
Clean. Items displayed neatly, and organized. Staff appears to be new, and not familiar with product comparisons.
Very good selection of bedding and bath related items. Occasionally coupons available.
Sadly this store is closing 😪
Omg.. spent an hour in Bed Bath & Beyond. Not one associate on floor, only one girl on register, girl in back pointed to a corner of the store -couldnt be bothered to walk and help me,customers trying to help each other,stuff that is suppose to be in store isnt-only online.... When I complained and employees started walking floor they had no idea of the inventory or the difference in products. When I worked retail I knew so much... They have no training and no management in place....dont they realize #backtoschool shopping is happening? Keep your 20% coupons Im headed to Target
Lauren was very helpful and kind 😊
Good Customer Service. Nice Priceses.
Love shopping with the $5 OFF coupon! Many items to choose from.
The people go above and beyond. Found the perfect pillow for me after trying dozens!
Wonderful customer service!
Poo attitude of staff, u keep providing me REASONS NOT TO GO BACK, COBSISTANTLY ! NOW YOU WIN !!!
Huge lines to checkout! Love BBB though
My fiancé and I went in tonight to initiate our registery for our wedding in September. We were greeted by Ken the store manager. From start to finish he was fabulous! He walked us around different sections and was very educated and helpful on the different brands and what he has experienced in the past. He really helped ease the stress of figuring out what to pick for our registery and I cannot say enough good things! So thank you Ken and Bed, Bath, and Beyond!!-kayla and rachel
Pricey but very nice stuff
Its a nice place its clean but some of the employees arent so friendly and not very helpful its almost like your bothering them to do their job
Great selection of home goods
Barely had anything that I was looking for, ended up paying 20$ for some coasters and left
Great employees
Why base an entire store off of diaxounting over priced goods? I really find the practice frustrating and will not give $$$ to businesses that operate on that model.
Lots of great stuff for the house.
Great stuff
It has everything....great store..
Had to exchange a coffee maker that I had bought for the holidays and had no issues.
Great place to buy wedding gifts.
Great selections and good customer service.
If only I could win a shopping spree at this place!
Great place to buy stuff for college
Everything smells so good!!
Great like always
If I could give it a zero I would. That is the most unorganized mismanaged store have ever been in
Absolutely the best store!
Always good but pricey.
I avoid this place because of their couponing scam.
They have some hard to find items.
Bought all my pots and pans here
Always find what I need lil pricey
Just about all your idea needs
Nice store, friendly service.
Found just what I needed and had a coupon !
Love it ! Lots of fun
Pricey. But good selection
Has just what your looking for! Bring coupons.
Super helpful staff!
Great store, fun shopping, clean
Everything you need top move in, right in one place.
They have the things you need for home and kitchen.