U-
U-Haul Storage at Broadway South
2907 Broadway Ave S, Rochester, MN 55904, United States
Comments
st
Review №1

Quick in, quick out. truck worked as advertised reasonable folks to deal with clean bathrooms.

Ca
Review №2

I recommend U Haul but I do not recommend this location. I have utilized U Haul services several times, specifically in the last two years, because of employer relocation. I recently had a storage unit at the new U Haul location on the south end of town on Broadway. I chose this location because it was newer, appeared to be cleaner, and was temperature controlled. When I moved into this unit 6 months ago I was satisfied with my storage unit choice at U Haul. However when it came to moving day and I needed to remove my stuff I was confronted with nothing but problems and absolutely NO solutions from not only the staff but the General Manager himself, Andrew. My interactions with the staff at this location is something that should have never happened. Problems arise and it is the employees and/or manager’s responsibility to solve the customers problems to the best of there abilities. Instead I was the one who was made to feel like I had done something wrong. Absolutely unacceptable, and very disappointed with my entire experience with both supervisor Megan and general manager Andrew.

Da
Review №3

Colleen was very polite and courteous and provided great customer service,provided us with all of our needs today.

Ja
Review №4

Very happy with the local service at the Broadway South U-Haul. Extremely friendly, helpful, Covid-19 safety in place is excellent. Good quick response to phone calls. Def recommend.

Pe
Review №5

Andrew and his team got us a great running truck for our moving needs, great service from start to finish

Ra
Review №6

Lines are long. Should think about a better staffing plan for weekend.

Ch
Review №7

Great, clean location with excellent service!

R
Review №8

Manager there doesnt know how to do his job. I dont recommend going there to rent a uhaul.

Sh
Review №9

Poor management. Run down storages. Gates rarely work to let you in or keep your possessions safe.

Re
Review №10

The gate has been broke for 2 months now and has not been fixed...this is not a 24hr location and im upset with the price i pay for storage and i cant get to my stuff because of business hours only.

Information
10 Comments
3.7 Rating
  • Address:2907 Broadway Ave S, Rochester, MN 55904, United States
  • Site:https://uhaul.com/Locations/Self-Storage-near-Rochester-MN-55904/726040/?utm_source=gmb&utm_medium=primary&utm_content=726040
  • Phone:+1 507-288-0866
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Trailer rental service
  • Trailer supply store
  • Truck rental agency
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:Open 24 hours
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