Just helped a friend Move; Was introduced to their new contact free pickup method and was very impressed at the setup but he excution was rough
Showed up waited half an hour just for them to tell me they were unable to rent me the truck I had already confirmed.
Efficient trailer rental during a snowstorm. Trailer was parked inside clean and ready to go. Online rental and pre-registration made the actual pickup fast and easy.Professional service, clear signage and easy return.Will return for rentals.
WRITE DOWN YOUR MILAGE BEFORE PULLING OFF AND ALSO USE YOUR OWN PHONE TO TRACK THE MILEAGE WHERE YOUR HEADED UPON TAKING THE UHAL BACK CHECK YOUR OWN GPS MILEAGE AND THE TRUCKS ...
Truck was fine but very tricky ignition that probably shouldnt have been rented.
Great experience
Good people
Nice guy at the desk. Helped me out with getting a truck for the day. Fast and efficient. I should go back to this u haul in the future
Customer service was friendly, knowledgeable, and swift. Renting the pickup truck was a breeze. The facilities are well-lit, clean, and easy to navigate. There was no wait when I visited. I called before I came and the over-the-phone conversation went well. This is in a strange location, but a safe location.
Fast and easy to set up and return, well worth the money! Big thanks to the guys for having patience while I asked a million questions
Horrible
Called ahead and reserved a vehicle storage unit. Arrived to finalize the paperwork, both front end computers are down. They have to check the computer in the back office, only to inform me that not only could they not honor my reservation but they were over-booked!How does this happen in 2018? No alternative or recompense offered. No response from their generic customer service feedback online. AVOID UNLESS THIS IS YOUR FINAL OPTION!
U-Hauls computer software stores every thing you try when arranging a rental. Staff was helpful in finalizing a difficult move.
I tried to rent two u-box containers and spoke to three different people in sorting out the details. The u-boxes were delivered after I confirmed with two people that I was going to pick them up. The customer service and management was rude and misinformed, screwing up my order twice. The manager said that he would refund me the deliver fee, yet over a week later I have not heard from him or received my refund.
Quick and friendly. They made sure the air conditioner was on before we had to get in so that it was cool.
A great place to rent a U Haul!!
Do not book Bright Side Movers with Uhaul. They are the most disrespectful movers I have ever seen. They lie and ruined several pieces of furniture and walls and then tried to blame it on the customer. Very crooked people. Very crooked. U haul should not associate with these people as its bad for their reputation.
The guy was awesome
Was late to ship out ubox, changed reservation on me to cover the problem up, and wont answer the phone.
Expensive for no reason and they over charge by the miles on gas
Super fast and easy
Need a truck. Right place!
Not bad
Quick and Easy
Great service
Avoid if possible!