Fantastic help!So Im an independent Hot Shot operator and unfortunately Broke down coming through Rock Springs, everyday that Im down really hurts! Need to be fixed ASAP! Amid all the problems with shipping going on in the world, this dealership (Travis) really stepped up, parts being on back order and people in the business tell me stories of being down for 6 months or more things didnt look good for me.But They stayed on it and in touch with me (again Travis) with the truck being finished in three weeks .Thank you!

We recently purchased a Gladiator Rubicon from Fremont Motor Rock Springs. Although we reside out of Wyoming, the experience couldnt have gone better or more smoothly. Erik and his team provided tremendous and attentive service. W never felt pressure and always felt accommodation - and every need and want was met with kindness and professionalism.

My sales person Troy was fabulous. Knowledgeable, kind, and courtesy. He made the buying process go smoothly. I highly recommend him if youre interested in buying a new car. I have two family members ready to buy.

I had the worst experience with them. Had a fuel pump failure. The truck was there for 9 weeks. They ordered the wrong cp4 high pressure fuel pump originally taking 4 weeks to be shipped. The correct cp4 arrived in 2 days. They didnt follow the technical service bulletin at all likely causing damage to the brand new high pressure fuel system they just installed. I had to hold their hand and try to make sure they did all of the necessary work by following the service technical bulletin from 1000 miles away. They installed a new cp4 high pressure fuel pump without replacing the injectors, etc or cleaning the tank, fuel lines, sending unit, etc. originally, and because of that likely damaged the new system by starting the truck. Their communication was terrible and could rarely get a response.. Their tech didnt even hook up the fuel fill hose to the tank so when I picked the truck up and tried to fill it with fuel the fuel spilled all over the ground. The fuel tank was full when I dropped the truck off and only had 5 or 10 gallons in it when I picked the truck up. I got approximately 400 miles away from Fremont Motors Rock Springs WY on my way back home and the truck broke down again so I had to have it towed to another dealership. My experience was extremely stressful and an absolute nightmare

Tevin was extremely helpful and did everything he could to get me into a vehicle. Very easy to talk with and understanding and up front about everything. I look forward to doing business with him in the future!

CONSUMER BEWARE!!! If you have a vehicle older than 10 years old, DO NOT GO HERE!!!They will waste your time and they will not look at your vehicle for many days after you give it to them. They will effectively will leave you stranded if you are traveling. They refuse to look at alternative solutions to get you back on the road quickly. They use the “LIABILITY” reason. I left California on this trip. However, it really seemed that I really didn’t even after 850 miles.

Want to thank Eric Malmgren for helping us with buying our brand new 2020 Dodge. He was very kind and pleasant to work with and helped us out by showing us options and finding us the best deal and a beautiful truck. Thank You Andy Sell for all your help with financing and going the extra mile to get it all figured out and complete. We appreciate ya guys

Excellent service. Extremely happy with the great lengths they went to make an easy purchase. Went the extra mile, literally. Drove 6 hours to meet me with my new vehicle that was the perfect fit for me and handled all the details to make it happen. Went above and beyond.

I have purchased several vehicles from Fremont motors in Rock Springs, Wy. Bob and the staff, including members of the service dept have made our experience there very easy and satisfying. Thank you to all of the staff at Fremont Motors.

Definitely 5 Star Service!!! Broke down on interstate (fuel pump) and they had the parts on hand and has us back on the road in no time!!!👍. Great place for service when you are in their area!!! D & Y Rickertsen

Simple no hassle or pressure very pleasant experience fair pricing and fair trade in

Boy, Howdy! Are we happy with the deal we made with Fremont Motors in Rock Springs. Dan Copenbarger kindly kept in touch over several weeks until we were ready to make the purchase. We feel we got a very fair deal for our new RAM 2500 pickup and a fair deal trade in for our almost 10-year old F350 with many, many miles. Andrew Sell was particularly helpful in finding us excellent financing. We are even happy with the unidentified Manager who test drove our trade and cut an even sweeter deal for us.Sure, we recommend Fremont Motors!

I had put in an internet inquiry for a job, and this guy name Erik Malmgren had kept push calling me about looking for a vehicle when clearly in the inquiry I said job. And so I simply hung up I thought it was a sales call. Until he had emailed me asking if I was still in the market for a vehicle. I simply said no I am just looking for a job. And then that’s when the rude emails came along. I ignored it but then he went out of his way to get my personal number and start attacking me from there. Proof is down below but it looks like they need a change of staff.

Mark and Fremont Jeep were there to help when my Jeep broke down on I-80.It was a major ordeal and the fix was not easy. Mark went out of his way to get the Jeep on the lift to make the diagnosis. He kept me informed of the status of the repair and made it a priority to get the parts ordered and delivered to the dealership as fast as possible.I am truly grateful for the effort Mark and the team at Fremont Jeep put forth to help get me back on the road. I only wished that the Jeep dealership in my hometown back in Colorado had the same work ethic, communication and friendly atmosphere that Freemont Jeep hasThank you !

I was on my way back to Oregon from Mississippi in my wrangler when we started having some problems. We called many dealerships on our route home hoping one dealership would have some compassion and could do there best to fit us in and help us out. After two dealerships told us to pack sand we landed on Fremont and they told us they were busy but that wasn’t a problem. Got us in and out in forty minutes. They went above and beyond to be helpful when they didn’t have to be. I would strongly recommend stopping here if you find yourself in a similar problem.

Tevin B at Fremont Jeep in Rock Springs was fantastic to work with. He was very professional, clear in his communication, easy to reach, honest and straightforward.My entire experience with the dealership was a positive one. Having purchased over 35+ cars in the last 30 year, I have dealt with many dealerships and salesman over the years and Fremont Jeep and Tevin Beaver were one of the easiest and best to work with. I will definitely be buying more cars from them in the future.Mark P

Scheduled an oil change at 9:00 AM and at the time, I would have been happy being finished by 11. On arrival, I was greeted by Mark in the service department who got me checked in quickly and pointed me in the direction of the coffee area, which I really appreciated. To my surprise, the whole process was finished by 9:30, including washing my Jeep, changing the oil and rotating tires. I was really happy with their work, timeliness and explanation of my invoice and the service provided. For sure, Ill be returning in the spring for another oil change and for any necessary work on my vehicle. Thanks Mark and crew. Great job!

I am so very happy with my very new purchase of my 2018 ford escape and the salesman Tevin was amazing I did not think this would be possible for me I walked in scared to even try and a couple of hours later I drove away in a new car he was so encouraging and polite kept me wanting to try and so very thankful he did the best car buying experience I have ever had will definately use him for future purchases I could not be more pleased thank you for your encouragement Thank you Tevin and your team I cannot say enough

Its a Saturday in the afternoon and something is wrong with my 2017 Ram 3500 in Green River. We have 1,300 mi left in our trip and its important business. I give Fremont Dodge Chrysler RAM a call to see if they could help me. The parts department guy was a gem and answered my questions and got me the part I needed. But when we realized that the alternator was bad Lila, instead of sending me on my way because the days over, said she would talk to Steven and see if he would work later to make the repair. To my disbelief instead of all of them treating me like its time to go home they really went the extra effort and gave that extra better service that is uncommon. I really appreciate all of them but especially Steven for staying late and Lila for staying late. The parts department guy was so helpful, too. Thank you all.

My 2014 Jeep Wrangler was having issues with the trans. It was decision time to either dump a bunch of money in my Jeep or move on. Erik worked with me and we got a great deal done on a new Jeep Gladiator. I look forward to continuing to work with him and the team.

I worked with Tevin Beaver and had a great experience with our purchase. We traveled quite away to find and purchase the truck we were looking for. We enjoyed our experience. Thank You.

If I could give a negative star review of this place I would. When I went there to buy a truck in 2018, the sales person promised that the truck would tow what it wouldnt. Unfortunately for me, I believed that he knew what he was talking about so I bought a RAM 1500 from them. On the way home I got two flat tires. Looking at the tires I noticed that they had dry rot. This was on a new truck! I looked online to see the specs on its towing capacity and found out the sales guy lied. When I brought the truck back the next day, they wouldnt just let me return it and would only allow me to trade for a different vehicle. Through much negotiation and horrible service I finally walked away with a vehicle that met my needs but the whole thing seemed so shady from start to finish. Every couple months they reach out to me to leave them a survey on how they are doing with service on the truck they sold to some other poor soul. I have let them know multiple times that they have the truck associated with the wrong user. Each time the notifications go away for a couple months only to return again, thanking me for bring my 1500 truck in for service and asking me to rate my experience, or to notify me of a scheduled maintenance coming up. I guess if they want to stop getting horrible reviews on their service department, a good first step would be to remove my email from being associated with the truck I had for about 12 hours. Stay far, far way from this place! Crooked people, crooked business.

While traveling through Wyoming I noticed signs of a transmission problem on my Dodge Ram. I called Fremont Motors to see if it was at all possible to have it checked. In spite of a busy schedule the service staff were able to take care of my issue and get me back on the road in short order. Many thanks to Travis Poll, Mark Shields and the rest of Fremont’s service department!

Mark Shields is the man! Very clear and upfront with expectations and delivered as promised. Nice building, and great staff.

Their service department is awesome. We had a breakdown on Friday evening when the department was supposed to be closed. Lila answer the phone anyway. She and the mechanic went above and beyond to help us out. The repair was great and they even cleaned the engine area that was sprayed with antifreeze and oil. We couldn’t say anything that would truly express our gratitude. Thank you

The team at Fremont was spectacular to work with. We were on a 14-day roadtrip from Denver to Portland in a newly converted 2021 Promaster Van when we got a very scary brake warning on a mountain pass descent. We called them and they let us know that they try their best to prioritize travelers where they can. When we arrived, they were not able to get us in that day but did set us up for a repair early the next morning.They very kindly shuttled us to a hotel and stayed in constant contact throughout the service. They were able to fix one issue completely (a squeaky rear bushing, thank goodness) and diagnose the brake issue as a faulty sensor. Because the brake sensor issue didnt impact the van, they let us know it was safe to drive and schedule the full repair back in Portland. They even offered to work with my local dealer to help them understand what had been done and what needed to be fixed.This service and result gave us the confidence to finish the trip wed been planning for nearly a year. We are so thankful for Lila and the service team at Fremont and cant thank them enough!

If you need a vehicle without all the headache, go see Tevin! This man is just phenomenal. I have purchased quite a few vehicles in the past 10 years from dealerships and he has by far been the easiest sales representative to work with in that time. I would highly recommend to anyone in the Sweetwater County area if your looking for a pleasant experience that you typically dont get when purchasing a vehicle. Thank you Fremont Motor for your excellent customer service and hiring only the best associates to work for your outstanding company!

Had an engine light come on while traveling through Rock Springs. They were able to get us in and back on our way without an appointment. Excellent customer service.

Been looking for the exact vehicle I want and have been unable to do so for a few months. To my amazement, one popped up at Fremont in Casper which I was willing to do that trip. I worked with Andrew Meyr, and this guy knows how to work with a customer. Got me a great price, very easy to work with, and from walking in the door to driving away was fast! I cannot recommend this dealership AND Andrew high enough.

My husbands account but my experience!If youre ever driving cross country and your truck decides to break down Id suggest you do it in Rock Springs, WY! What couldve been a horrible experience turned out to be not so bad because of the kindness of the staff and customers at Fremont Dodge. I was traveling alone just before Memorial Day when my truck decided to give up about 6 hours from my destination. Luckily it happened about a mile away from this dealership. I limped in there and was met by Mark at the service counter. He told me hed try to fit it in the schedule but it was a busy, busy holiday weekend. After awhile he came out and very apologetically told me that they might not be able to get to it til the next day. I proceeded to have a mini meltdown right there in the waiting area. I tearfullly explained that I was on my way to Colorado to see my son who had been deployed and who I hadnt been able to see for a year and a half because of two deployments and Covid restrictions. He only had a few days leave there and I was afraid that I was going to miss him. A few minutes later Mark came back out with one of the service technicians. Jameson. Jameson told me he was a former Marine and knew how I felt. He said hed look at it right way and try to get me back on the road so I could see my son. Im sure he was probably done with his day by then but he made time to help me out. In the waiting area a customer, Ryan, overheard our conversations. Turns out he had the same make and model of truck that I had that was there being serviced. He told the service desk that if there were any parts they needed they could take them off his truck and put them on mine so I could get where I needed to go. He also offered to go get me food since I was a bit stuck. Unbelievably kind of him! Soon after, Jameson and Travis from the Service Desk came out and told me it was going to be a pretty big fix and would take several days. Both of them were so kind and caring about my predicament and did everything they could to help me. I understood nothing about the mechanical problems with my car but they patiently tried to explain to me and then by phone to my husband what was going on. By this time it was nearing 5:00 and I had to figure out how to get to Colorado. They called in their shuttle driver, Andy(I hope) and he got me to a car rental agency just before it closed. He stayed until I was sure I could get a car and be on my way. Im pretty sure one of them wouldve driven me Colorado at that point just to make sure I saw my son. I finally made it to CO late that night and had a wonderful visit with my son and his wife. Travis kept in contact giving us updates as they worked on the truck. The next week we came back through to pick it up (made my husband drive with me this time!) When we arrived to retrieve it we found out that Jameson had come in hours before his shift started tomake sure it was done for us that day. Definitely service above and beyond. Jameson, Travis, Mark, Andy and customer Ryan, made what started out as a stressful day turn into a positive experience. I will never forget their kindness. Thanks to all of you!

As always, Dennis is the best salesman to deal with. No haggling, no fuss, no back and forth with the financial guy. Told him what we wanted and where we wanted the payments. Done. Easy peasy. In and out in under two hours. Thank you Dennis and Freemont Motors!

I inquired about a vehicle that they have listed for sale online. For 2 weeks I have been trying to get them to email me pictures but they refuse to, they keep asking for my phone number. Now they raised the price by $4000 too

My 2019 Trailhawk was purchased in July 2018 and I tow it behind my RV. In less than a week the engine would not start, twice! Ft Worth Jeep dealer just recharged and sent us back out on the road. Service Advisor Mark at the Fremont Jeep dealership in Rock Springs, Wyoming, brought out a new battery to our campground and installed it himself. Mark also discussed with me what might be causing the battery to drain and advised us to get it checked out at the dealership. Thank you Mark, our angel in disguise!

Very nice guys and absolutely no pressure, probably the best car buying experience of my life

We had a busted exhaust manifold bolt and were traveling through the area. The service team took excellent care of us. They even let us park our travel trailer in their lot while they fixed our Ram 1500. The work was warranty work and the team was helpful in getting everything done with the warranty. It’s almost impossible to find an honest, affordable dealership but this is one. Everyone I spoke with was happy and loved their jobs. That’s even more rare. The place must be owned and managed well. Thank you for taking care of us in short time, affordably, and honestly!

Thank you Tevin I love my new 2019 Chevy Malibu. You were very helpful and I was comfortable working with you. If youre in the market for a new vehicle ask to see Tevin

Ask for Tevin! He’s the go to guy! Helps my friends and family members get into good cars! Honest, straight to the point, and will work to make sure you’re satisfied! Thanks bro!

After visiting dealerships in Wyoming and Utah my wife and I became so disillusioned with the treatment we received shopping for a new truck that we decided to wait another year. Then I received a call from Tony at Rock Springs Fremont Motors. He listened to the problems we had encountered and promised we would have fair and honest treatment if we allowed him to help us. Long story short, after two days of phone calls we drove from Casper to Rock Springs and purchased a new truck. Tony found what we wanted and was able to take care of everything for us. The dealership in general had friendly people, all willing to help. After driving 3 and 1/2 hours we arrived at the dealership, expecting everything we agreed on to have changed (we already had experienced the old bait and switch in Utah). We were pleasantly surprised to find that everything was EXACTLY as promised. We were able to leave the dealership within two hours with a new truck and NO negative experience.

The service department is awesome at Fremont! All the advisors, Lila, Travis and Mark are super helpful and knowledgeable and the manager, Kristine, is great to work with for all service needs!

Have purchased 2 vehicles from these guys. My biggest issue is the Fremont care. I purchased the oil change package from them with my current vehicle. Have been getting my oil changed regularly. Just recently started having issues with my truck. Throwing all sorts of codes and low oil pressure. Took the truck to my personal mechanic. He replaced the camshaft position sensor. (One of the codes.) Truck still throwing codes. He asked about oil change intervals. Told him it was done regularly and it was due now. He recommended we get the oil changed and come back. Called Fremont. Couldnt get it in. No slots available. (Common problem.) So we took it to Valvoline. They drained the oil and pulled the filter. The filter looked twisted. (Below is a picture.) Got a new filter in and went to fill it back up. Oil went everywhere. Found out there was a hose stuck in the filler assembly. They removed the hose. Took the truck back to the mechanic. Showed him the pics and told him what the lube guys found. His opinion was the guys at Fremont werent changing the filter. Hence the low oil pressure from a collapsed filter also causing the camshaft position sensor failure. He said that we probably saved the engine. Very disappointed. Paid a lot of money for that service. Lost my business.***UPDATE*** fremont motors wrote us a check for the oil change at Valvoline and the work on the camshaft position sensor.

My husband found a truck online and fell in love with it! I contacted the dealership and had a prompt return call from Tony Snowden. We communicated both by phone and text message! He was absolutely amazing to work with. We made the 24 hour cross country drive to get the truck and discussed the whole way what we would do if we got there and were given a run around (bait and hook). When we pulled into the dealership in Rock Springs the truck was sitting completely ready for us. We were in and out in a very timely manner. We couldnt of had a better experience! Highly recommend getting ahold of him if you are considering getting a new or used vehicle!

Wow is all I can say, Tevin is the guy to ask for !! Very straight forward. I would recommend him to all friends and family. Thanks again.

I have had dealings with dealerships all over the country. This was by far the best dealership experience that I have ever had! Everybody, from Lila and Travis in the service department to Dennis and Andrew in sales and all the techs in the shop whos names I did not catch, went out of their way to assist me and treated me like a long term customer from the time I made my first call in to them. They are absolutely the best dealership crew that I have worked with. I will be back and I will bring other business with me. Thank you again for all of your help.

My wife and I have made multiple deals with this dealership, Dan Copenbarger was the guy we always work with and he makes sure we always get exactly what we need, highly recommend going to see him!

I have been to all the other dealerships in RockSprings looking for the perfect soccer mom car to travel in. A friend told me to go down and see Dan in sales said he could find anything. Well after a few trips down there to look at some cars and suvs Dan found what i was looking for. I will be seeing him again when i wear this one out.

On October 2, I called Fremont Motors fromWamsutter and talked to Lila Pacheco who said they could work on myDodge Sprinter van which had sprung a fuel leak somewhere as soon as she could work me in. So I got a tow and arrived at Fremont Motors at about 1 pm. When I arrived Lila took charge and said it it did not look good to get any work to be done on my van but she would try. It did not work out on Friday but she kept me informed during that time. On Saturday she was able to get a mechanic to work on it and after multiple tries to solve the problem and send me down the road with dependable repair, I was able to get on the road about 4 pm. Again she kept me informed through out the day about the progress of repairs and in the end was able to keep the cost of the work very reasonable. The repair allowed me to continue on to Denver and then back to Redmond Oregon without another problem. Top of the line work by Lila and the Mechanic with some support from Mark Shields as well.

Friendly service and got the wife and I into 2 brand new vehicles with a very low interest rate. Proud to do business with them always!!! Thank you Eric and Andy!

Awesome experience! Tevin definitely does a phenomenal job with helping customers find exactly what they need, he is very informative and he always makes sure everyone leaves with a smile. If youre looking for a new ride, tevin is your guy!!!

Very professional and helpful. They treated me great when buying my used car.

Went into Fremont Motor recently to purchase a vehicle and had a great experience. The sales staff especially Brayden, who helped me find my new car were excellent at their jobs and made what can be a frustrating experience a very easy process. If you’re looking for a car and a professional sales staff, go to Fremont and ask for Brayden!

Emily was so helpful in finding the perfect fit for me. She’s unlike most salespersons, she understands that maybe you aren’t ready at that exact moment and doesn’t drag you out of your car. More salespersons should be like her!

Was shopping for tires for my truck and was helped by Julian in Parts. He found me some Mickey Thompsons that are great. Will deal with this dealership again!!

Best store in Wyoming, highly recommend them for anything Jeep, Ram or Used! Easily the best in the business! Dont hesitate, give them an opportunity!

Tevin Beaver was amazing. Listened to what you were looking for and was so patient. Would recommend to anyone.

Stopped in fremont looking for a vehicle and Andy and Erik were very helpful and informative. Best 2 guys to work with and a great easy experience.

Tevin Beavers went above and beyond as a salesman!! Very knowledgeable about his products!! Very easy to work with!! Very low pressure!!! Definitely best salesman in Rick springs!!!!

Friendly, fast, cost effective service with a free exterior wash!! Highly recommend this dealerships service and parts departments.

Tevin is awesome! I would highly recommend working with him when purchasing your next vehicle.

This is a great place to come and buy a vehicle. There are some friendly staff there and Id definitely recommend Dan Copenbarger. Very friend individual

Earlier this month we were driving cross-country in a rented Chrysler Pacifica minivan. Crossing southern WY, we ran into our first snowfall, and needed our windshield washers to clear the slush/salt spray from passing trucks. The windshield washer control delivered no fluid, and topping off the system at the next gas station did not correct the problem. We had no choice but driving forward at reduced speed until we finally reached Rock Springs, WY.We had the great fortune of being able to explain our dilemma to Travis Poll, Service Manager at Fremont Motors Chrysler dealership on the phone. He immediately understood what I needed. He told us not to worry. As long as we got to the dealership before closing time, he assured us our car would be serviced, even if he had to keep a mechanic working late. He was a man of his word. Mechanic Rob Ashley took the van on arrival, and the problem was diagnosed and repaired in 20 minutes! We were very appreciative & safely back on the road before 6PM.I learned a lot about the exemplary business culture at Fremont Motors from our Service Dept experience. We were strangers passing through town with a serious problem, not regular customers. I strongly recommend visiting Fremont for all your automotive needs.

I wanted to take a moment and share one of many but recent experiences with Fremont Rock SpringsAnd our salesman Dan Copenbarger:About forty five days ago I called Dan while waiting to board a flight in the Midland air terminal I had been searching the Fremont sight looking to buy a used work car, told him of my wants and price and in a matter of minutes I was looking at a couple of used Toyota Prius pics, after a few back and forth conversations I made a choice with him and asked him to bring the car in from Casper and have it ready for the buy in two days, no surprises here sometimes that’s how I roll. The car was sold before it was seen or drove and exactly what I wanted, cleaned to a five star detail, serviced and ready for use. Time and time again Dan and the Fremont group has made it happen for me and my family on our auto wishes.People say and I have heard we should shop in and for our community here in Sweetwater CountyI am writing because I believe the sales and service group at this dealership are second to noneJerry Uranker and the Gerald Uranker Family

If you are looking for a car go to Erik Malmgren he’s the best there is!

Great sales team, Erik Malmren was tons of help finding the right fit for our new truck

I’m not one to post and leave reviews, but felt the need to recognize exceptional customer service. I’ve told my wife that we will drive the extra miles. It’s more than worth it to us. We have never been treated better than we were in Rock Springs by the finance manager, Andrew Sell. He is very professional & exceeds in my book. Kristine, being the service manager seals the deal and assures top notch customer service & nothing less than 100% satisfaction. Thanks, it’s appreciated & goes a long ways with us. We’ve recommended Fremont Motors of Rock Springs to a lot of our family & friends.

Absolutely amazing car buying experience! Tevin could not have been better! He was extremely professional, honest, and really funny! He made the experience very simple, quick, and easy! His knowledge and expertise was unmatched! We came in not knowing what we were looking for and Tevin knew the perfect car for our family immediately! If you are looking for a new vehicle and want a friendly, fair and fun car buying experience Tevin is your guy! I would recommend to all my friends and family! Go ask for Tevin!!

Brayden Volcic is amazing! He’s the guy to work with and gets the job done well in a timely manner.

Brayden Volcic down at Fremont motors in rocksprings is hands down the best to deal with he will get you into a vehicle and you’ll love it:)

All was very good, treated us very well and in a timely manner. THANKS!!!!

Emily our sales person did a great job of making us feel at home and did an excellent job of making the car buying experience an easy venture. The finance manager Andy was very informative and helpful. We have now bought multiple vehicles from Fremont Motors and will always make the trip down from Pinedale for all our dodge and jeep vehicle services.

If you ever need a car make sure to go to Erik Malmgren! He’s very helpful and will make you laugh while looking at cars!

We have done a lot of business with a lot of different dealerships all over the country, but none of them stood out to us like Fremont Motors of Rock Springs has. We truly never expected to be treated as well as we were....EXCEPTIONAL customer service from start to finish.We were welcomed in by their staff & made us feel right at home.Andrew Sell, the finance manager is very professional, knowledgeable & caring. You couldn’t ask for a more sincere employee. He definitely exceeds any and all of his job duties & obligations.Kristine Sell, the service manager is truly an outstanding employee herself. She truly cares about each & every one of their customers. Not only does she assure that they are being taken care of, she goes over & beyond to assure their customers satisfaction is no less than “100%” as well. Kristine is very professional & knowledgeable and exceeds her job duties and obligations as well.Thanks for making our experience the very best one! We will definitely be back. If we could give u a 10*, we would. Exceptional customer service is very much appreciated by us!!

Tried to do the survey and it kept bringing me here. Without a doubt their service department went above and beyond for us. Definitely 10s across the board

Good people. Brayden V. helped us get into the vehicle we wanted in the same day. Thanks.

They have treated me very kindly and have serviced my needs and worked with me very well with problems with my vehicle.. I am very happy with there service and they have a nice facility to wait in..

For the first ever I had a great experience buying a new truck!! Brayden V. Is the young man you want to go see if you want the same experience! 👍👍

Fremont’s sales staff was not pushy and followed through when others did not. Their service department has went well out of their way to keep me happy after the sale. I’ll buy my next vehicle from them also!

They always take good care of us. But it does seem to be that the parts we need are never normal inventory. We live 90 min away and it’s always a 2 trip adventure getting something fixed.

I recently purchased a 2017 Titan from Brayden V. in Rocksprings Wyoming, which I have been searching for this exact pick up for months. This was my first internet purchase sight unseen. I always go look at every purchase in person first. But with the pandemic and work, that was not in the cards this time. Now being from Fremont County Wyoming and growing up knowing the company, I thought I could purchase this vehicle with confidence. For the most part I got exactly what I wanted. Brayden even went out and made sure there wasnt a cigarette smell for me.....Thanks! So delivery/swap day came, the driver was great! She was super friendly. As soon as we did the paperwork and Lilly was on her way, my husband noticed a pretty large spot on the tailgate that the paint was peeling. So I went back to the listing online to see if I had missed it. But the pictures didnt show the spot that is literally the size of a grapefruit. Now I had planned on calling Brayden on Monday, but he actually called first to see if everything was okay. So I told him I was disappointed and why, he told me he would get back to me. Well 2 weeks later I am still waiting! You might not think its that big of a deal, but now i have to spend another $1000 give or take to fix the problem. My other issue is I have only put 232 miles on the pick up and it already needs an oil change! Now I know its 6 hours from Rocksprings to Scottsbluff, but I should of been able to drive a little farther the 232 miles before I had to get the oil changed. After all I did just spend 30,000+ dollars with you. This purchase will more than likely be my last from Fremont Motors. I will just stick with our local salesman here that we trust to deliver exactly what I want.

Emily Berman was very helpful and made our car shopping experience very enjoyable

Kristine Sell from Services and Andy Sell from Sales by far have the Best 10/10 service! Went out of there way to meet my expectations! Would definitely recommend them to anyone that’s getting a new car! They made it painless, quick, and had great experience! Thank you Fremont motors for your great employees!

Tevins da man! Great guy, great service!

I felt that all my needs and questions were met in a personal matter

Ive been through a lot of dealerships in the past, and I must say that the staff at Fremont is by far the best. Kristine in the maintenance department is incredibly efficient at getting things done and always with a smile on her face! Im looking forward to doing business with them in the future. Particularly with Andrew Sell who always has a way of finding the best deal around!

The service manager Kristine Sell is amazing to work with! I’m always happy with every service I get and she always gets me scheduled in a timely manner. I won’t go anywhere for my services! Andy sell makes it so easy to buy vehicles and I know I’m getting a good deal from him. Fremont will forever have the business for all my vehicle needs!

We broke down in our promaster van while vacationing from Indiana and they worked us in and got us back on the road in a day! We so appreciated their kindness and helping us out. It was a stressful day for us and we were thankful they repaired our van as quickly as they did! Great team!

I was surprised at the price I had to pay! Last year I was quoted over $100 a piece to cut and program a set of keys for my Durango. Today was half that!

Easy to deal with, friendly and professional.

Great customer service is never taken for granted. It is definitely appreciated, so I wanted to recognize & thank Fremont Motors of RS & a few of their employees that really stand out above the rest...Thanks for your great work, Kristine Sell, your greeting staff & Andrew Sell for everything you do!

The Fremont team was professional and persistent but not pushy working with me on getting into my new truck. It was a great experience.

Lost the water pump in my 01 Dodge diesel, got it towed in at night thanks to Wild Card Towing great service. On a Friday afternoon.The dealership diagnosed and repaired and I was on the road by about 3:30 Saturday afternoon.Good service and pleasant to deal with.

Eric Nations was so very helpful when we had a recent service issue with my mother in law’s car. He explored every avenue to get financing for a newer vehicle, but was not able to get the payment where she needed it to be. He explained everything, and didn’t try to blow sunshine where it didn’t belong. He did not pressure her to purchase what she couldn’t really afford, and was also able to explain the issue with her current vehicle. I cannot say enough superlatives. Thank you from the bottom of my heart!

The Sevice Department is the best.. My truck has always been done quickly no matter what I have brought it in for...

Just an oil filter change and multi-point inspection plus free car wash. But the Service Department was very professional and courteous. Had me out and on my way in under an hour. Totally acceptable performance.

Buying my truck with Andy Sell was a breeze he helped me with every step. Same with the maintenance department. The manager in the department Kristine is extremely friendly. Service was super fast. Fremont as a whole is a very welcoming and friendly place.

Working with Kristine in the maintenance department made my expierience so much easier and more enjoyable! She provided wonderful customer service. I really appreciate all the help and the effort put into the process.

Great selection. Awesome sales personnel. Wasn’t planning on leaving with a new truck but one of my best buddies, Rick Coleman is and great friend and a good salesman. I got an amazing deal on an amazing truck. Very happy. Will never go anywhere else to buy a vehicle. Thanks again Rick, Mike and all at Fremont Rock Springs.

Some of the best service I have ever had, amazing people who really care about you. Andy was amazing when we first bought the cae and Kristine is always so helpful when we needed help, she really just makes the entire experience next level. Wouldnt go anywhere else!

*LONG POST WARNING*Previously before I found this establishment I was DONE with dodge. Ive been to so many crummy dodge dealerships that were rude and had no care for my trucks problems (west coast and texas). I yet had no choice but to turn to another dealership for work as I had just lost my set of duallys going up interstate 80. I had my truck towed there and had to order parts. The problem being, I had to be gone right away to deliver my cargo or id be terminated by my employer. A day later Im back on the road better than ever. This group of individuals in the service department were the most outstanding, professional, easy-going, caring bunch I have ever met in my life. Not only did they fix my vehicle correctly but efficiently. They helped me with lodging over the night I was there and even offered to by us lunch and treated us like family! The mechanics had reduced their hours tremendously to accommodate what we could afford. When I left they called every couple hours to make sure everything is going good. Their one request when I was leaving...call them when I dropped my cargo to make sure I made it safely. Not only have they restored my lack of faith towards dodge but made me want to by another. And I wont be going anywhere else to buy it. When I need my truck serviced I will be finding a load going through Rock Springs just so I will have the pleasure once more. Thank you again so much service department you are honestly a bunch of rock stars.

Im so happy that they got me in to my truck! The sales men Mitch was amazing! So hard working and determined to get me into something. Thank you Soo much

Very good service. The salesman Marco did an excellent job listening to what we needed and finding us the perfect car, the finance manager went above and beyond to help get us financed with payments we can afford. Definitely a good choice!!