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Metro by T-Mobile
3695 Murrell Rd, Rockledge, FL 32955, United States
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Metro by T-Mobile

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Pa
Review №1

I had trouble with my Yahoo mail stopping. I walked into Metro by T-Mobile and the young lady behind the counter, fixed my phone in no time. Thank you to all those tech. Savey people, working for this company.

Za
Review №2

Had a great experience at Metro, the assistant Bree went above and beyond. Quick, all questions were answered with 100% satisfaction. Highly recommend this store.

Ka
Review №3

This store is an embarrassment to MetroPCS. We purchased a phone there and 5 days later the charger stopped working. There was no damage to the phone or anything that would cause this to happen it was just a malfunction with the phone. The girl at the counter refused to respect the 1 year warranty that comes with every phone they sell. She told us there was nothing she could do and to call the customer service number. Customer service basically told us that we need to go to the store and they need to replace the phone due to the warranty. I will never go back to this store. I’m disgusted by how they treat their customers. This girl should be embarrassed of how she represents this company.

Fr
Review №4

Excellent employee - assisted me with my phone concerns - Keep up the good work METRO

Ra
Review №5

I am very pleased with the service I receive at this store. All the employers are extremely patient with me, when I have a problem I cant solve. It is my pleasure to continue doing businesd with this business. Inparticutat Nancy.

de
Review №6

Vonna that works at the rockledge metro pcs is the best worker for metro Ive ever dealt with,took her time with me and deserves a promotion.

Bi
Review №7

Store Reps are awesome! They know what they are doing ! Recommend this location in Rockledge for everybody thats needs a phone! Best customer service in Brevard county

Ro
Review №8

The young lady was so helpful and courteous!!! I recommend Metro to everyone!

Je
Review №9

Ms. Nancy and Ms Vonna were extremely helpful. Ms. Nancy answered all my question and concerns and help me figure the best way to go about getting some new phones. Very good customer service. Highly recommend this location for anyone who needs a great phone and a good price.

KC
Review №10

I think the staff is very nice however I spent months waiting for a warranty swap on my phone. They had to order it, I dont believe that they ever did. I called for weeks and kept hearing itd be soon. I finally went to the Metro store in Merritt Island which was a bit more productive. Metro has great service prices however the phones are not the best.

An
Review №11

Sean was so nice and very knowledgeable 200 % customer service

D
Review №12

Very great store and staff, always extremely helpful with all of my needs, most definitely the best metro In town #highly recommend 😁‼️

St
Review №13

Jon is the man he is a kind honest person I would send my family and friends to him all the time

Ve
Review №14

Jon was awesome, very patient, and helped fix my issues. Was able to transfer info to new phone. Would recommend this store to anyone

Mi
Review №15

Really helpful. Awesome service. They let me know that I was better off waiting a week, and Id get a much better deal. Very good.

Jo
Review №16

Ryan went above and beyond my expectations to assist me with several issues. All the staff are knowledgeable courteous. My sincere thanks to all who have helped me in the past!

Je
Review №17

If you know what you want, this place is solid. Nice people. If you want helpful insight on which device is right for your needs/wants...na. Find yourself a corp branch and make a well informed decision.

Bl
Review №18

Favorite store in town. Best customer service love all the employees! Fast and great service

Li
Review №19

Ryan was very helpful in answering my questions I had .Also he was very patient with me because I didnt really know what I wanted. He very knowledgeable. Thank you.....

Lo
Review №20

Customer Service at its BEST !! Nancy & Jonathan were incredible and very knowledgeable at recommending what you exactly need. No Doubt that this is the best Metro cell phone store in Brevard period !!!

Br
Review №21

Girl a counter has no customer service skills. Seemed very unhappy working there.Didnt want to explain much.Needs more training.Lost my bussiness of 2 new phones today.WILL go to another store that will appreciate my bussiness 👌

Jo
Review №22

UNBELIEVABLE CUSTOMER SERVICE - FAST. COURTEOUS. KUDOS TO NANCY AND JONATHAN THEY WERE EXTREMELY PROFESIONAL MY NEW SPOT FROM NOW ON !!!

Ca
Review №23

This is by far the best MetroPCS location in all Brevard county! Their customer service is unparalleled. Every member of the staff is friendly and knowledgeable. They go above and beyond regular service. Dont waste your time with any other location. Rockledge is where its at!!!

Da
Review №24

Great customer service !

Re
Review №25

Ryan was extremely helpful. Took his time to assist us with our account. Took the time to explain everything to us and didnt rush although we didnt finish until after they closed. Will definitely recommend this location to others.

N.
Review №26

Just went in to pay my bill couple days ago, and in 32 years of living in i have not been treated like this. Got asked for my ID, instead of number and pin, like the other store, i waas told theres a fee for paying in store. What!No. No fee. So I said Im leaving, he said he will just add the fee on my account so if I pay any place else it will still be there...not OK! So I call my melbourne store and they tell me to report it and they will remove fee. Some places private and try to make extra...Melbourne store is corporation

Ke
Review №27

Rude young guy at the counter. Too busy watching the movies on the screen instead of answering my questions. Had to repeat myself over and over. and he was the only one working. I have better experiences at other metros.

Da
Review №28

Fast service and the workers inside payed my bill and gave me my change in under 30 seconds !. Love the workers and the service

Cu
Review №29

Absolutely great service and workers along with the atmosphere. What an enjoyable experience.

Te
Review №30

Great staff I always receive great customer service I love the manager and the owner its an awesome store

Jo
Review №31

Best prices and best deals in the area . Personnel is awesome at store.

Br
Review №32

My experience was great . i got a great deal and good customer service. Ill definitely be back.

Pa
Review №33

Great service and employees definately my favorite store

Do
Review №34

Thank you Jon, Very impressed with metro and the personnel at this location. Switched from AT&T and could not be more satisfied.

Kr
Review №35

Very nice and helpful staff I love this place

Ra
Review №36

Great service in and out fast. Customer service is great!!!!

T
Review №37

Service was good, friendly people, in and out quickly.

En
Review №38

Good service and great plans

Ga
Review №39

Service was grest, the gentleman was polite

Ma
Review №40

Busy but courteous.

Jo
Review №41

My favorite metro store!!

Cy
Review №42

Awesome customer service

La
Review №43

Very good experience

Ji
Review №44

1 associate and not at all knowledgeable

Ja
Review №45

Disgusting service

la
Review №46

Personable & knowledgeable

St
Review №47

Awesome service

Lu
Review №48

Great service

Vi
Review №49

Great service

Ja
Review №50

Great people

Information
9 Photos
50 Comments
4.4 Rating
  • Address:3695 Murrell Rd, Rockledge, FL 32955, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 321-301-4430
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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