I would give this negative stars if i could, but thats not an option. In September 2015 I bought a brand new 2015 Hyundai Tuscon, I was recently married, I had a great paying job, you could say that I was high on life. That quickly came to an end in 2016, I was laid off 3 times, my husband left me, and I had a brand new car I couldnt pay for. I had done some research online and I found the company in question, Make My Payments. On August 14th, 2016 I signed over my 2015 Hyundai Tucson to the following company with a power of attorney. Up until this year, January 2018, the agreement seemed to be working out fine, all payments were made on time and consistently. It states in the power of attorney that if the prospective users (people who are in actually possession of the car and make the payments to MMP) are delinquent in payment, I will be responsible, but MMP would make me aware of this so I could have time to come up with the money to make the payment since it is in my name still. For 8 months i was badgered by BBVA Compass Bank in regards to late payments, late fees, missing payments etc. I contacted Karl, the manager or business owner of MMP, weekly, sometimes daily in regards to this. He just kept saying that the payments were being made, sent me what seemed to be fake account statements to prove that the payments werent late and were being made. At one point, in trying to confirm and assure me that this was being handled, he lost my account number, advised that i gave him the wrong due date... which it states in out Power of Attorney Agreement, that is VERY UNTRUE. I have written correspondence with him requesting my vehicle back so I can pick the payments back up where they left off, so my account doesnt stay delinquent, BBVA Compass Bank had requested from me to get the person in possession of the vehicles information because they were going to repo the car. I asked him in writing many times for that information, he would not provide it to me. I have tried in all the ways i can, across the country from NY, my new husband is active military, stationed in NY, to make sure that this account doesnt become a charge off. As of July 31, 2018 this car has been charged off my account as a debt write-off by the bank because a payment has not been made on it since April 2018... My credit has dropped immensely and I feel like im drowning. I cant buy a house, I cant get a new car, I have been trying to do the right thing, MMP should get in trouble for not doing the right thing. Do not get in bed with this business. Find an alternative solution to your car financial struggles, Karl will screw you over. My credit has dropped 300 points, it is a charge off, i dont have this vehicle or have any idea where it is, so it cant be re-poed, so now i am being sued for the full amount of the car. TAKE THE REPO.