Bad estimate, damages, damagesRating should be -0-. This business should not be in business. We used them to move in June and they still have not returned our calls. They damaged literally every piece of furniture.They blocked our calls immediately. They have not responded to our claims -with pictures and their forms. The driver was also taking pictures as they unloaded. I tried to find their offices when I went back to Northwest Ark. I could not find an office . Beware, Beware. This was the worst experience. Literally every piece of furniture is ruined. This is no exaggeration.
I went by the other positive reviews on this site and they were right! The guys were professional, efficient and friendly. My move to storage required 2 trips and they were mindful of my things. They really know how to pack a storage unit!
Super professional and super fast movers. They got us moved into our home smoothly and made the entire moving process easy. Would definitely recommend it!...
The crew showed up on time and ready for our long distance move. Everything went smoothly and the price was very reasonable. I would recommend Razorback Moving to anyone needing to move!
3-man crew helped top off a two-week, gradual transition to our new home with heavy lifting: washer, dryer, fridge, freezer (upright), dressers, couch, exercise equipment, and so on. Very amicable, appreciative, careful, courteous, and quite sociable. There was a 2-hour minimum fee, but I was fine with it; they saved me from exhaustion. I really enjoyed the experience and the dedication to caution and attention to detail. If you need some muscle with finesse, call Razorback Moving.
The movers sent to move me were on time and friendly. They listened to instructions and worked quickly. All of my belongings were packed securely. The price was also very reasonable.
A friend recommended this company for my move and I decided to give them a try. I almost ended up having to do the move myself but in the end Razorback moving was able to get everything done, even the packing. I left the guys there to do their job and didnt swarm them or try to get into their space. Im very happy with the job the crew members performed and made sure to tip them.
These guys were great! They were fast, careful and very professional. Showed up early on the day of the move and always quick to answer emails/phone calls before the moving date. I would use again and recommend!
This moving company was amazing. They showed up right on time, moved everything efficiently and carefully. We were very satisfied with the service and will use them again.
Absolutely the best move I ever made. The Razorback Mover guys were incredibly energetic (even in 96 degree heat), strong, personable and intelligent. They know what they are doing and how to move. I even had several items I was worried about as they were old and valuable but those guys brought them through perfectly. I do highly recommend them.
The best moving experience! Super professional, quick and no hidden fees! Did a great job of wrapping my furniture. I’ll be recommending to everyone I know.
This team was incredible! They were so nice and moved us quicker than we anticipated. I really can’t say enough good things about our experience today. It was truly top notch!
These guys rocked our move! We moved this last weekend and they made our move so much easier. Getting scheduled was easy and the confirmations were nice. They operate with a very high level of care which was nice to see. They genuinely care about your furniture and do everything within their power to protect them during your move. Thank you so much for making our move that much easier. We appreciate you!
Absolutely the easiest move my family has ever done. Very responsive and reasonable. We will definitely use their services again!
The entire crew was incredibly professional and hard working! We had a mountain of a job and for 11 hours the entire crew worked hard to get the job done. The team was punctual and cared for packing, labeling, loading and unloading. Highly recommend them!!
These guys were PHENOMENAL. Friendly, quick, efficient, on time. If you need good movers, this is your moving company. I will be recommending them to everyone.
Everything went smooth and timely! I couldn’t have asked for better moving service in Northwest Arkansas than what I received. I’d choose them again for my next move in a heartbeat. Thank you!
We had a great experience with Razorback Moving. The movers were fast, professional and had nice attitudes too. Thanks guys for making it so stress-free!!
What a great experience! I honestly never write reviews for services I received - good or bad. But this really was an experience that literally made my move easy. A move is a big and stressful undertaking; to end the day feeling like that was easy says a lot. A LOT!
The movers were amazing. Very easy and stress free move. Great service! I would recommend this relocation company to anyone.
They were very good with our belongings, Very polite young men! If I had to move again I would definitely call them again!
I had a move scheduled and they completely stood me up. Unless you want to get screwed on moving day Id stay away from this company. Thankfully Maxforce moving stepped up and came out same day to do what Razorback couldnt.
This was one of the most seamless moving experiences I have had. From booking to unboxing, the team was professional, courteous and attentive 10/10 would recommend.
I highly recommend Razorback Moving to anyone who is moving. It was my first time ever using a moving company and I had a great experience. My movers were efficient, super gentle with my things, and very helpful! Customer service was 10/10 and the driver called me ahead of time to let me know their eta every step of the way.
Great guys! Worked with me and my schedule and the move was quick and easy. Highly recommended using this company.
My roommate and I used Razorback Movers for our first apartment move and would highly recommend this company. Had a great experience.
From our family to your moving service, THANKS A MILLION! The movers just left my new home and what a great surprise to have such great guys move me. They were prompt, nice, thoughtful and professional. They had great work ethic. Thank you for all your hard work!
I had a great experience with Razorback Moving. Their crew was on time, professional and handled all of my items with care. They packed and loaded all of my items in a short time and delivered within the original window I was told. I would recommend them for all of your moving needs.
Needed help moving a few larger items in Rogers and this local moving company was great at helping me. I was able to schedule a move appointment quickly and affordably. Excellent customer service and a great attitude. Everything from the booking process to on time service was great. Careful, respectful and professional with my belongings. Glad I chose this mover.
These guys are absolutely great. They moved my fathers belongings quickly and without a scratch. I would recommend them to anyone.
No call/ no show. I booked the move on their website and received an email with the schedule date, time, and rough quote. I called, left voice messages, and emailed throughout the week leading up to the moving date trying to confirm and make sure I did my part. I dont know what else I could have done better. I reached out after the move date with a follow up email, but did not receive a response. I wanted to support this local business, but did not get the chance to.
This team was professional, efficient, and got the job done with no problem. I will not hesitate to hire them again in the future.
They did an amazing job for a very reasonable price. Would definitely reccomend this company to anyone trying to move state to state.
Dependable and very hard workers! They made my relocation very easy and Im grateful for this team. Just an awesome, awesome move. Great work and recommended.
Avoid this company. These guys no call/no showed me two times in a row after I confirmed a move date. I still have not gotten anyone on the phone days later. They called an hour and a half after they no showed the first time and said they’d be here 9 the next day. Never showed and never heard anything from them since. Do not trust these guys at all, use literally anyone else.
Movers rushed through moving furniture out of the house dropping furniture and damaging walls.Demanded a tip on the spot.Didnt get paid on the spot and threatened to call the police about the issue. We paid themBut it was definitely over priced and the service was horrible. And they said they were not responsible for damage!?
The crew was professional and courteous, and very hard-working. Nothing was damaged. Moving sucks, but Razorback Movers made it easier. I would recommend!
They arrived on time, wrapped everything carefully, treated everything gently. Worked their tails off to get our 4000sf house moved in a day. All the men were professional and nice. I dont think the move could have gone better than it did. I would recommend Razorback Moving without reservation.
The team did an excellent job of packing and moving my household furniture. At the new home, they placed items in their designated locations and unwrapped each item. I was very pleased with the overall move and using Razorback movers.
This was the best service Ive ever had. They listened to all my instructions. They kept to my time on budget they helped my friends move the last few boxes just because. Your movers were a joy to work with! Thank you!
This team moved quickly, took great care of our furniture and even helped pack a few last minute odds and ends that I didn’t have boxes for. They showed up early on our move day with an extra guy to help unload the truck into our new place and took the time to assemble furniture and place the boxes exactly where I needed them. I cannot thank them enough!
Andrew and James were excellent. We could not keep up with them and they helped us pack. I would hire both again in a heartbeat and recommend them to anyone in my family or circle of friends.
I highly recommend Razorback Movers for their moving services . Right from beginning from the quote to delivery of our furniture, everything was great. They were always responsive and efficient. Great Service!
Very reasonable,on time and a very professional staff who took care of our furniture. They handled our appliances with such care we were amazed.
I hired Razorback moving for a local move on April 16. The movers showed up in time and worked steadily to get things loaded. During the process of unloading the movers unloaded a very heavy dresser putting all the weight on one leg. This resulted in breaking the leg and the support for the leg completely off the dresser. I immediately called the owner, David, and sent him an email with photos and all the details. I was assured the damage would be fixed or the item replaced. I have called and emailed repeatedly for two weeks with no response.
Called several times and left voicemails, reached out via Facebook, and called days before the move date to try and update the move info and did not get a response. The day before we moved, we received a call along the lines of “we’ll be there tomorrow at 10”. We had already hired another company by then 🤷🏻♀️
Tried to hire these guys for a move. Dave seems nice, at first. However, as the move date approaches, he becomes more difficult to reach. I had to turn my caller ID off to get him to answer me. We told him all along it was a corporate move, needed reimbursement the works... his movers called on their way and said cash or MO, neither of which are professionally reimbursable. Had to find someone else last minute because the move is TODAY. I would not, could not recommend these guys for a corporate move. Beyond unprofessional and I’m extremely disappointed in their service.
We have moved across multiple cities and states throughout the years and have used all kinds of moving companies. Razorback Moving is by far the best of the best! Will recommend!
Excellent pick up and delivery service. Got all my items from Arkansas to Florida undamaged and with professionalism. Very happy!
I had a great experience with Razorback Moving. They were on time and did a great job with handling and moving our things. I would use them again!
This moving team was great!. They were responsive, organized and cautious moving us. Much appreciated.
I am extremely disappointed with this company. They came highly recommended however the service that was provided was extremely poor. I bought brand new furniture just a few months ago, I hired Razorback Moving to move my 1750 Sqft house within 5 miles of my new house. I had most items packed in storage bins and boxes. The movers damaged every single piece of furniture in my house. They even threw away a sofa table that they destroyed without even letting me know about it. I found the table broken beyond repair in the trash. My dining room table was one of the pieces of furniture that was brand new and they dropped it gauging 3 huge chunks of wood from the table top. They did not take the legs off of the table so when they were moving it, they sat stuff on the table and then pushed the table which resulted in the legs becoming loose and splitting the wood around the bottom of the table top where the legs connect. They broke 2 of the hooks off of my coat rack. Then when they put the coat rack in my new house, they made sure they put the broken side against the wall to hide the damage. To this day, we still havent found the hooks that were on the coat rack. They destroyed the evidence so they can deny responsibility. The living room furniture was also new, they packed something against back of the living room chair resulting in the fabric having a permanent indention. The bedroom suite, also brand new, they damaged the nightstands, by chipping the top of them. The dresser they did not cover so they sat stuff on the top of it and scratched the finish off of the dresser. We have a platform bed with drawer around the sides and at the foot of the bed. Instead of taking the bed completely apart, the movers just removed the drawers and detached the headboard from the frame and slid the frame out of the house. This caused the frame to be unstable and also scratched the finish on the frame. They also chipped the base of the headboard while loading onto the truck. I have 3 decorative metal trunks. They smashed the trunks causing the metal to be dented. I also have a metal workbench that I bought from Sams Club just a couple of weeks prior to the move, they slammed it against the side of the truck denting the front of it. We have a huge 4 piece desk that they damaged the surface of the desk by not covering it during the move as well as the overhead cabinets. They shoved the 2 wheel hand dolly into the front of the cabinets, scratching it as well. Attached are some of the pictures from the damage this company caused. They sent out 4 movers and took over 9.5 hours to move 1750 Sqft and they did not move everything, we still had to spend a full day moving the rest of the stuff. Also, they showed up an hour and half late. I had to push the closing of the house back due to them showing up late. Then when we went to close on the house, it took a little longer than expected so the movers had about an hour and half break before we got back to let them in the new house. I still paid Razorback Moving for that hour that their movers were sitting in my new driveway doing nothing. I truly would not have cared to pay them for that hour of them sitting had they not damaged EVERY SINGLE PIECE OF NEW FURNITURE in my house! I also paid Razorback Moving around $1,500 for them to damage my items. Since then I have contacted them to get them to take care of the damaged property, they demanded photos of the items, so I sent them to them. They are claiming 1) They have not gotten the photos and 2) They are not able to open the photos. It is truly delay/stall tactics to hopefully not have to pay for the damage they caused to our property. Since this I have also learned that Razorback Moving is notorious for damaging others belongings. I have a co-worker that Razorback Moving moved her family and they cause damaged to a hand carved leg on a $10,000 bar in their house. They drug the bar across the floor which sheared the hand carved leg off of the bar. I would highly advise anyone to find a different moving company if you want to protect your valuables.
Fantastic office team coordinating help to unload a PODs during a recent move. Diligent, proactive, and great communication! Highly recommended!
They were fast, efficient, trustworthy, helpful and friendly. Not traits we found in the last movers In Rogers Ar that we used. Highly recommended!
I called Razorback Moving and got my moving appointment scheduled the same day. On the day of, the movers were professional, respectful, and nice. They were on time and were even able to accommodate me when my apartment was a bit behind in this process. I will be using them if I move again. Prices are reasonable and the service is great!
Good service at a good price. They were fast and reliable.
Run away!I used them for my move. They scratched the door of the house that I moved out of because they did not take the doors off of the fridge or house. At the new house they did not connect the hoses to the dryer properly. They also left without assembling our king size bed which is a wood peace assembly not your box spring. So we had to hire a handyman to do it. They also did not bother to attach the refrigerator handle bars. They also lost a part to my wifes china cabinet that connects to the door.The guy in charged shook his head in anger when I asked them to fix the dryer connection,.If they would have not been in such a hurry this could have been done right the 1st time. I would have paid extra just for the job to have been done correctly,I tried to call the supervisor right after they left telling them that the bed was not assembled. Then I called the company main phone and left a message, but they never even called me back.
I had a bunch of stuff to donate, and contacted Razorback Moving. They were great to work with and communicate with as well. Would highly recommend!
No surprises of any kind. Everything done like expected, on time, high quality. Really glad I went with Razorback Movers.
We had no problem getting scheduled when other moving companies were totally booked up. The 2 guys that assisted in our move were professional, careful and completed the move quickly. Definitely the best of the best movers.
THE WORST. No call, No show for the appointment.Had to call ALL morning to get someone to pickup the phone.I’m certain I woke the guy up.Claimed a scheduling conflict and offered 10% off to do it another day. No care or concern.Wouldn’t allow me to speak with the “main boss” because he was “sick”.Pathetic.Completely left me hanging.
The team did a great job. They were super friendly, on time, and took care of my furniture. Would and have recommended them already!
Had a great experience with Razorback Moving. They were very professional, got the job done quickly, and moved a few heavy pieces of furniture up the stairs with no problems. I would recommend them.
Great experience moving with Razorback Moving!! Took care of my things when wrapping and moving. Time efficient and hard workers! Would recommend and definitely use again! Also moved my upright piano that was upstairs with care and ease!
Process was simple and movers were helpful throughout. Will use again.
Razorback Movers were absolutely mind blowing. Went above and beyond to make my interstate move less stressful. Ive used other movers Rogers Ar a few times now and this experience was a positive one.
I had the best and easiest move ever! James and his crew arrived on time and did everything with positive attitudes. Themove couldnt have went smoother. Highly recommended!
I had an urgent last minute move request. I cannot say enough good about how professional and responsive they all were. I would not hesitate to use Razorback Moving again.
Great moving experience. Movers were professional, polite and took care of everything. They handled all of my things with care and I didn’t have to lift a finger. I would recommend them.
I was really impressed with the guys that moved us, courteous, polite and worked consistently. Would recommend them anytime. The only complaint I have is I wanted a receipt from them, but the gentlemen said it would be email to me, I have called and left a message and still no receipt. I feel the men should of been able to give me a receipt at the time of the transaction. Other than that the movers were careful and professional .
I cant recommend Razorback Moving enough. I moved from a 3rd floor apartment to a 4th floor apartment with an upright piano, additional instruments, and lots of books. Move went smoothly and more quickly than I expected. The guys were respectful and careful and the cost was reasonable. Working with these guys was the right move!
I found Razorback Moving through google and was very pleased with the service. The team was very friendly and professional, and they worked hard to ensure our items were moved safely to our new apartment. The pricing was very reasonable, and I would definitely use Razorback Moving again. Thanks!
This is the second time Ive used Razorback Moving and they just keep upping the bar, another truly wonderful, stress-free, quick and efficient move. Every point of contact I had with them, from setting the appointment, finalizing the details, and the actual move itself was handled with a level of courtesy and professionalism that you rarely see in most businesses. Theyre fast, friendly, and make the process of moving truly pain-free. You can clearly tell this is a place where its employees are treated well and take pride in the business as every single person I dealt with was kind, knowledgeable and very happy to help in any way they could. Love Razorback Moving and cant recommend them enough!
DO NOT USE THEM! Hired them to move us from Fayetteville to Bentonville. They hooked up our refrigerator but did not tighten the water line completely. Water leaked into the walls for a week and when I called them, the person that answered the phone said he had to contact the owner of the company. He later called back telling me that they would not be covering any damages and that the owner would not be calling me... Your employees cause thousands of dollars worth of damage and you cant even pick up the phone?Update - The above happened 2 years ago. Razorback moving just responded to this review explaining its not the norm. Even if its not the norm, you should still resolve issues and mistakes you cause as a company. Our insurance company is STILL trying to recoup our losses from you. To this day, the generic review response you just left here on google is the only piece of communication we have received from Razorback Movers since the indecent. I have also updated this review with images showing a SMALL portion of the damage we had to deal with. I stand by my 1 star review.
Razorback Moving were FANTASTIC! We used the in a move 2 years ago and again last week for another move. They went above and beyond with making sure things were wrapped up and then helped set things up in the new place. They even moved a few larger items that I changed my mind about the location on when moving in. The guys were super nice as well! I hope we will not be moving again in the near future, but the next time we do we will be using Razorback Moving!!
These guys were incredible. They came highly recommended from a couple of friends. They were very accommodating and could not have been more pleasant. On top of that, they are quite affordable. They were literally running while moving my stuff. They moved me from a 1 bed on 3rd floor without an elevator to a 2 bed with an elevator in 2 hours. I would never use another company.
I hate moving but Im glad i hired this team. These guys worked fast and took great care of all items. They were very friendly, professional, and took pride in their work. If you are looking for a trustworthy and reputable moving company in Rogers, then I highly recommend Razorback Moving.
My roommate and I needed help moving to our two bedroom apartment. We called Razorback Moving, who was very nice, and had Dave and Omar help us out. They were done very quickly and were very professional. Two hours for $209. Some of our furniture was heavy and it arrived to the new place safely. Thank you so much!
The team that arrived to my home was friendly and they worked quickly for the situation. I am only rating three stars, though, because the team was 5 hours late due to the previous job taking longer than expected. I had to text and call to get updates initially. But toward the 2 hour late mark, a team member was keeping me informed of what was happening and was rather apologetic. When I brought it up to the manager after they arrived, I was met with a rather unfriendly explanation that times are busy and thats just how it is. He did offer $40 off which is nice, but they still charged the two hour minimum which I feel like should have been waved out of courtesy for the time I lost. The move ended up being only about 8 items including a small piano (+$75 added which is very reasonable!) as I had already moved boxes while waiting and the whole job took about an hour at most, in total around $330 + credit card fee. No real scratches or damage, and the movers themselves did a great job for how tired they had to be. I wouldnt recommend the company itself at the moment, but the group they have working for them deserve some praise!
These guys are awesome! I have previously had very bad experiences with movers and these guys restored my faith in moving companies. They arrived on time and completed the job quickly. The movers were nice and the price was great! I would recommend this local moving company to anyone.
They were extremely patient, hardworking and efficient. It was totally effortless for me. I would recommend.
I hired Razorback Moving to help me move some furniture and was very happy with the experience. They showed up on time and was able to move everything incredibly quickly and efficiently at a fair price. I would definitely use them again for any future moves.
Had a scheduled 1 PM move with 3 movers. They called the day of my move wanting an earlier time. I explained I was taking a ½ day off work and there just wasnt any way I could leave right then. They said ok, no problem. Called me at 12:45, said they were running behind, it would be closer to 2. Okay. At 2:15 they call and have to reschedule for 9 AM. Okaaaayyy. I explained AGAIN I had taken a ½ day for this, and because of that I had to make up that time the following day (Saturday). They assured me it would be 9AM, and offered a 10% discount for the inconvenience. After MANY calls the following morning after they were late, some guys showed up at 10:30. They werent from Razorback. Razorback had subcontracted my move to another company. They didnt call me AT ALL when they were running late, and they didnt call to say they werent coming. They also sent (or had the subcontracted team send) a 4th guy, so when it was time to pay I didnt get my 10% discount because I got the 4th mover for free. Id leave a much better review if there had been ANY communication on their end. I will say, the guys that eventually showed up were super nice and busted their butts because they knew Id been waiting and had to go to work. So, thanks Myers. You guys did great!
I was very satisfied with the 3 movers and I would highly recommend them. They exceeded my expectations!
These guys were very professional, efficient and organized. They handled all of my items with care. I would highly recommend Razorback moving’s team. They made my moving experience stress free. Thank you!!
These guys showed up, did a fantastic job and were fairly priced. I needed my home along with my shop moved from Texas. I’m not to lift heavy things right now and have acquired quite a collection of tools. I would recommend these guys for a residential or commercial relocation. Very satisfied. It was over 100* while they loaded the trucks.
We moved out of a 3rd story apartment into a home with 3 levels. Our movers were Josh and Omar and they were awesome. Friendly, professional and worked super hard and finished in less time than we anticipated and not one item damaged. I would highly recommend them. Their prices was very reasonable as well.
We moved out of a 3rd story apartment into a home with 3 levels. Our movers were Josh and Omar and they were awesome. Friendly, professional and worked super hard and finished in less time than we anticipated and not one item damaged. I would highly recommend them. Their prices was very reasonable as well.
Had an overall great experience with the movers. No damaged items, arrived on time, efficient and friendly. Highly recommend!
Razorback Moving are the best! Professional, polite, and most importantly they were on time. They worked quickly to get my things loaded into their moving truck. I have a lot of heavy furniture, including a 150 gallon fish tank they carried down 2 flights of stairs and did it without scratching up my furniture or the walls. Their rates are very affordable and their service is worth every penny. I could not say enough good things about these guys. Highly recommended!
TO THE REPLY FROM THE OWNER BELOW: Thank you for quickly replying to the review. Your response was fast- much quicker than the multiple emails and phone calls we have made over the last month that you have not responded to. Your reply though is not what was communicated to us on the moving day. We were NEVER offered $100 off the broken part. Your mover said that they contacted you and that you had already ordered the part. The mover said that they would be back as soon as the part arrived to fix the dryer. I asked on the timing and they said probably within a week. They did tell us to go ahead and file the claim which we did within 48 hours. Since we filed and after approximately 5-10 email and phone calls, we received ZERO COMMUNICATION from you. This is the FIRST communication we have received and it was because we wrote a review to get your attention.I would appreciate honesty and not being accused of being dishonest. At no point ever was I offered $100 off the move. I was told you had ordered the part and they would come to fix it within the week. At .60 per pound of limited insurance, that would be $90. Seems like that $90 would cover the $45 part that your team broke. $45 seems like a very low spend to not generate negative reviews due to NO COMMUNICATION WHATEVER. Also, we would love you to please reply to our emails if you have access to the part at $45. We are only finding it at $280.89 for a replacement door for the cracked door. We only posted this review because you have not replied to our claim and follow up emails and phone calls asking for an update on when the replacement part was coming.I am not here to debate the value of the damage. But, I am appreciative you reply to reviews. Its been a month trying to communicate with you and solve for this. We were told you had ordered the part and would be back to fix it. And, then multiple emails and phone calls, and we received no communication. We have sent another email and hope you will reply and provide restitution for the damage that was caused during our move to our dryer.ORIGINAL REVIEW:I hired Razorback Moving at the end of May. The movers showed up on time and worked hard. At the end of the move, the movers dropped my dryer face first directly on the ground and it cracked the front door. I was assured that the owner was notified and would be replacing the front door within the week- as soon as the part arrived. We followed the instructions and filed a claim. Since we fully paid for the move and filed the claim, Razorback Moving has been unresponsive. We have emailed and called multiple times with ZERO communication back. I have noticed that they do comment on reviews.Razorback Moving- Please honor your word and damage policies to fix the dryer that was dropped by your mover. The damage is causing issues with our dryer holding heat. We have called and emailed multiple times over the last month with no communication. I hate to leave a negative review, but would like you to warranty your work as promised. Thank you.
Had a great crew, very friendly and efficient. Best rates around the area, will absolutely use again!
These guys are awesome! They were prompt, efficient, and everything arrived intact and safely. They were also able to accommodate my last minute move request. They are super friendly and the experience was flawless. I highly recommend them!
Super accommodating, fast, professional, and friendly. Would absolutely use Razorback moving again for any moving.
Awesome job! Quote was 30% lower than any other company I called. They were fast and efficient, so polite, brought extra boxes, pads, anything that was needed! I am so impressed with this moving company. If you are a walmart employee, they will discount the move as well. Check them out! Thank you for the reasonably priced hassle free move!
I highly recommend this moving company. The service from start to finish and the service was top notch.
I had this company scheduled to unload a delivery truck at 9 am. They didnt show up and never answered or returned my calls. At 1030 someone from a different company called and schedule the unload at 1130. No apology or explanation given and no word of compensation for the overtime I had to pay the delivery truck as they waited to unload.
The guys were GREAT!! They took great care with all my belongings making special boxes and over wrapping my good furniture and artwork. I was very impressed with their courtesy and the way the carried themselves throughout the day. They were on time, professional, and just one of the best moves I have done. My move was short (only @ 15 miles), but there were no issues with anything upon unpacking. I am actually planning to use them for my move back home (out for a reconstruction project at my home). Thanks guys for making it a seamless transition to my temporary apartment.
I had a great move with Razorback Moving & Storage. Ive moved a half-dozen times in my adult life, and it is always a nerve-wracking process for me. These guys were able to make it a much easier, well-organized process than what I have experienced in the past.Dave, our service agent, helped us to coordinate out move, and he made sure everything went well from start to finish. I was glad to have a single point of contact throughout, and I never had to spend my valuable time going over the same details with different people, hoping information didnt get lost. Of all of the moving companies I have worked with in recent memory, these guys have the best, most effective communication; the anticipated all of my needs and worked extremely well with me; I felt taken care of, which is not something I ever expected to find in a moving company.Their quote was fair, and when it came time for the moving day, the movers were experienced and extremely professional. When Razorback says that their movers go through extensive training, they arent kidding. They showed up on time for our early-morning move, and there were absolutely no extra fees or surprises; an issue I have run into more than once with other moving companies. They took many precautions to protect my belongings as well as my property, which took a great deal of stress off me. Each and every item got to my new home in the same condition it was in when it left.I picked Razorback because of feedback from a neighbor, and because they are fully licensed, fully insured, and have a great strategy for getting a move done efficiently and safely, with all of my needs in mind. When I move again, I will definitely be calling these guys!
**Avoid this unprofessional company**I am a local business owner and needed a heavy piece of exercise equipment moved. I called Razorback Moving and explained the weight of the item (900 lbs) I needed moved about 30 to another part of my building. I also stated the item could be taken apart and moved in sections. He said they would do it. Three movers showed up. They did not have all the equipment they needed and literally just slid the equipment across my carpet. This left horrible black marks over my brand new carpet squares. I called the company to explain what happened and he literally told me that due to the weight of my item that any damages were my fault. He then said with the weight of my item I could of used 6 movers. He refused to refund or repair their damage. For spending $230 for a 15 job he should have sent several movers and did a professional job. My guess is when they damage a house when moving items they give the same script if they break items or scratch the walls.