Great location and great customer service. Samantha was a great help with changing my move in date and making sure the app on my phone opened and closed the gate properly.
Thanks to Dave and Samantha I got my online public storage set up quick fast in a hurry and I won’t miss any payments thanks Samantha and Dave great job
Samantha was very helpful and took care of issues I had Noone eles would
Needed to get a storage unit before we moved and Daniel really helped us out. He took the time to show us 2 different sized units so we could get a better picture of what we needed. The whole experience was positive and he even put off having lunch when we were there.
Maleigha was very helpful & showed me a couple units since I will be moving at the end of the month. Very sweet person.
Needed a storage unit and I had questions. I went in and they let me check out a few units to get the right size, sign up was very easy and quick. Surprised to find that they have an app for the gate as well. Nice place with drive up access to units.
Samantha was the best! Excellent customer service and so pleasent. She did a great job.
Amazing costumer service from Samantha, always with a smile and friendly. Clean facility all the time .
Samantha Malia are insistent on getting reviews. Good place to um...store stuff.
Samatha was awesome. Pleasant and well informed. Great experience.
Samantha is always polite.
Samantha and Kathy were very helpful. I would very much recommend.
Samantha and Kathy were a great help today. Recommend completely!
The people here are awesome! I had a storage unit for about a year here and I never worried about my things being safe. I recently moved and needed to close my account with them. Both Sam’s made my experience really easy and speedy! (And safe due to COVID-19!) I will absolutely use Public Storage in the future if I need too! Thanks guys!
Samantha gave me excellent customer service and very helpful.
What a nice experience! I felt like family through the whole process. Samanthas enthusiasm really made my day! I will never go anywhere else to store my boat again!
Good help and decent price.
DAN AND SAMANTHA DID EXCELLENT JOB.
Great spot. front desk was knowledgeable.
Awesome storage location close to the high way! Huge thanks to Rob! Not only did he hook us up on a great deal he was friendly and professional! Thanks Rob!-Mark K
The service over there is beyond five stars. It seem very secure and clean. And also Jason is rockin it
On my move-in day I had a issue with the door on the locker. Samantha was able to get the door issue resolved quickly.Thanks Samantha!
Clean, easy, quick. Everything I needed. Samantha and Jason were beautiful and helpful and fun to chat with. This place treats you right.
Samantha was a huge help! She showed us multiple units to ensure that we picked the right one for our needs. Thanks Samantha!
Samantha is the best
Samantha is the best.Great customer service and very helpful!
Super easy and convenient able to secure my space entirely online. Jason was super helpful!
Samantha was such a pleasure very helpful made the whole experience so easy. Great job.
I was put into a bad situation, storing a friends things. I needed to get them out of my home, and Kelly was able to help me set up a storage area and was able to help me with the billing aspect of it.Kelly was extremely knowledgeable and her customer service and friendliness was amazing!I HIGHLY RECOMMEND this storage facility!!
Samantha and Jason were both very helpful and explained things thoroughly, setup my new unit very quickly. Highly recommend.
The location is convenient and has good access hours. Lanie was a big help to get us into the unit we wanted and when we needed it. We decided on a small inside climate controlled unit. The indoor building access is convenient and the climate control seems to work well. We look forward to a good storage experience here.
Samantha was great knowledgeable went through the process without a hitch!
Samantha and Kathy that great customer service
Samantha gave good service
Today I rented online my first storage unit from Public storge. The online prices and sales were better then many of their competitors. I easily completed the Express Registration. Kelly, the property manager, was very friendly as she efficiently completed my registration. She made it very easy, thank you!
Jason was phenomenal and made us feel safe about storing our property at this facility
My mom just recently passed, but Paula was able to help me go through all the legal paperwork and get my moms belongings out in a timely fashion. The whole process took less than a week, and that was with me having to come down from Milwaukee and make time from work! It was the easiest of my moms final affairs that I had to take care of. Thanks guys!
I visited the store today and met Kelly and Rob, they were very helpful and went above and beyond helping me with all my needs. If you have any storage needs this is the place to go. Great customer service and vey competitive pricing. Will be definitely recommending this location to anyone that has storage needs.
Ive had my unit at this location for over a year and I must say this was a wonderful experience. Very clean units and the staff is always super friendly I would definitely recommend using this facility for all your storage needs and the prices are very reasonable. Patricia is an excellent manager and so friendly to talk to :)
Samantha was great helper and made everything was smooth.
Kelly the manage was so very helpful getting me the right space for my needs. Property was clean and would recommend this facility to anyone needing storage! Kelly knows here stuff!
Rob was very helpful and detail oriented.
Laura was excellent and super helpful ...great job today!!!
George was outstanding! He helped me get the best space and deal. He was friendly and respectful. Right as we got started doing paperwork, Fiancee called from Navy boot camp and I couldnt hang up. He understood and didnt hesitate to help me fill everything out while on the phone. I was very thankful.
Totally fine for what it is.
Lainie is awesome! Always pleasant and fantastic customer service! She saved me stress and more importantly money on two units so I wouldn’t have to move.
Laine is so friendly and absolutely amazing!!! She’s so Personable that she even help me out with giving me info on how to help me with getting help as a single mother.. saved the day and I was able to give my boys a great birthday!!!! Love her!!! Update.... cleaning out my storage unit and Samantha Adams help me and she did fabulous!!!! Love them!! Thank you!!!
Kelly is very nice and knowledgeable! She answered all the questions I have as well. The property was really clean too!
Paula was very helpful and quick to respond to my inquiry about availability on storage units. She was very friendly and knowledgeable of what was needed to fit everything I needed stored. Great customer service and will continue doing business with them and refer anyone I know to this store.
I stopped by at 945 Rohlwing I was helped out by Miss Fatima. She was wonderful and helped me out sort out my storage issues. She is very professional and very polite. A great asset to your company.
ROB really was a pleasyre to work with.JOHN
Samantha is very professional manager, great service, definitely I will stay with them..
I went in today and was helped by Patricia. It was an amazing experience! She was kind, and patient with me. Patricia was knowledgable, explained everything in great detail. I will definitely recommend this location, keep up the great work! Thank you Patricia for your help!
Lainie was very helpful with all my issues. I will only use this public storage because she is so great to deal with. Her cheery personality always makes visits and transactions a good experience
Lainie at 08223 is a great customer service rep there and has made my decision to move in very easy. She is extremely friendly and always takes care of anything you need. I will recommend her to anyone else I know looking for a storage facility. If not for her, I would not make such a quick decision to choose this location.
I went to make a payment today and I was assisted by Theresa. She was very courteous and had great customer service skills. Everytime I make a payment at this location I am always happy because I feel very welcomed from the good customer service I receive.
Both Sams were very nice and had awesome customer service!
Went in for a quote and was greeted by the most friendly storage facility employee ever. Lainie was quick witted and made my experience more then pleasurable! When I need to store my valuables I know who will get my business!
Clean and easy to access space. Kelly, the property manager, is so friendly and efficient. Definitely one of the best storage units.
I am a customer at wheeling and saw SAMANTHA today working there she was moved from this store and I’m very upset to see her go the only person I want to deal with is samantha she has the BEST customer service in this company I strongly recommend renting anywhere SAMANTHA is because she will make sure you leave extremely happy excellent customer service SAMANTHA is a real asset to this company
Sematha was great got my unit in minuetes
Samantha was a huge help, and the unit suits our needs!
We I walked in...I had all 4 with a big smile...how can I help you. Samantha and Mike mark and seth! Were so helpful with the questions I had!
Kelly was awesome and gave me excellent customer service and her facility was so nice and clean smelling of fresh Pine Sol
Just an update...I went back to Public Storage when the business need arose. Kathy was so accommodating. Everything was just as I remembered. I cannot say enough wonderful things about this facility and the manager, Kathy. /// I love this Public Storage location. Everyone is very friendly and accomodating. The manager Kathy is super great to work with. If you have storage needs to the area, choose this location.
I wasnt sure what size unit I needed since I have never rented a storage unit before and Kelly was able to explain everything I needed to know about renting and got me the perfect size that I needed for my belongings.
Samantha was very helpful when I went in and told her that I had a storage unit on hold. She explained all the details of what needs to get done. She made it easy for me to understand and quickly. I also went back a few weeks later and had a few other questions which she had the answers. Samantha was very helpful and a A+ to have her work for Public Storage.
Great experience here and have always come here. Customer service is always so friendly and they really work with you on all your needs! I have been here 2 times for my storage needs and will definitely be back for the future! Dennis has helped me a few times and hes a great guy and an even better customer service rep.. Thanks a lot!
Great experience. Dale was extremely helpful and informative. Talked me through the entire process. Lainie, who runs the location, was also a pleasure to work with.
Ms lainieHelp me out when I came in and I had may questions . She answered every questions I had and more . Great personality. Very happy and positive person she is . Great help
Samantha was very helpful and set up my account quickly. She provided great customer service.The companys policy of sneaking in a fee for the lock - that you have to buy, and insurance - that you also have to buy, and an administrative fee, makes the first month for $1 a bit deceptive... its more like first month for $57, but...Samantha was very friendly and of course its not up to her. Kudos to her for helping me understand the storage unit options, and getting me into the unit quickly.
Lainie was such a big help. She explained everything so I knew what was going on since its my first time renting a unit. Best experience ever.
This location is Great! Always wonderful customer service! Samantha is knowledgeable and kind. Any questions you have she is there to help! Also Meghan is very helpful and will go out of her way to make sure you are happy!
Tom helped us get signed up for our storage unit. He was very courteous and knowledgeable. Would definitely recommend Public Storage for anyone needing a place to store things. The price is good too.
Dennis took good care of us by clearly outlining the best deal available. I am certain I got the lowest price available in all of Chicagoland for the unit we rented. The whole deal took 20 minutes start to finish - on a Sunday no less. Couldnt be more pleased! I know where Im going next time I need storage space.
Dennis was very helpful in the beginning and the end. He answered all of my questions and made sure my needs were met. When snowed in he shoveled out my storage unit so I could get access. I love that I could come any time of the day on my own schedule to get to my unit. Great service, great people.
Sam and Paula were very helpful today securing my storage unit. Sam was thorough and went over everything with me in detail. It was much appreciated!
Im so glad Samantha is back!!! She has always been a great help and an excellent employee.
Samantha was helpful and answered all my questions as well as helped with the layout of storing my items to maximize the space. She went above and beyond by providing alternatives when I was in a pinch. Thank you so much Samantha, your great customer service and a friendly smile go above and beyond!
Went into to inquire about some storage units for my upcoming relocation and Lainie, who introduced herself as the property manager, helped solidify my decision. With the assistance i received from her last week, i have all the right information i will need for my upcoming move in September 2019.
I went in there today during my lunch hour and I was in a rush. Samantha was very helpful in assisting me in paying my overdue bill in a timely manner. I also had a question about my storage policy and she also was able to answer my inquiry. Its nice I was able to encounter a friendly person with excellent customer service skills which is becoming more rare these days.
Lainie was EXCELLENT in helping me resolve some book keeping issues. Very friendly, quick and professional. The best experience with Public Storage thus far. *****
Dave was very friendly and helpful. He made sure to answer our questions and make sure we had everything we needed, as well as the proper sized unit to fit our needs. Would definitely return here for future storage needs.
The manager was very helpful. I lost my phone somewhere at public storage and he took the time to help me look for it. He was very considerate and helpful. I recommend him and this place for their service. Thank you Dennis
Samantha Kathy are the best
Samanta is the best👍
Lainie was excellent. Was fixing was an error in my reservation before I even walked in! Excellent customer service!!!
Samantha was great!!
The manager was was extremely helpful and nice. Nice, big, clean facility. Great prices. And the manager Kathy is wonderful. I would highly recommend this place to everyone.
Place is great and is exactly what I need for my small business. Lainie at 08223 is awesome and made the entire experience even better.
At the end of a work day having to go and make decisions on where to store your personal belongings can be challenging. But I have to say Juliet made it a pleasant experience! Great intro price and easy access. Felt secure. Thank you Juliet for your time, careful attention to detail and your patience......Great customer service! It was a pleasure meeting you!!! Thank you😄
Kathy is a great manager and very kind. I know the lot had recently been repaved which is great overall. The access for the gates is at car-window high so there is no having to get out of your car to punch in entry key. That means a lot when youre having to fight the winter wind. I never had an issue renting from this place.
Staff was very helpful! One of my friends was helping me to move things out of my storage unit and David gave him a ride on the golf cart back to the unit, where my dad and I were already packing up things. I really appreciated it!
Kelly was awesome! She was very helpful to my parents to make thier move in go smoothly.
We have had a unit here for over two and a half years and its been a great experience the entire time! We are moving out now and its been the smoothest, easiest process of everything weve had to do! Kathy McLin is a fantastic and wonderful lady who always has time to go the extra mile to help with whatever you need, or explain things thoroughly whenever you have questions. Wish we could transport this facility with us! 5 Stars for sure, and Id give more if theyd let me!!:)
Nice facility. Great staff, especially Lainie. This marvelous individual helped me work through my paper work issues and provided me with outstanding courtesy and was totally understanding regarding mu particular situation. Lainie, your the best!!! John
This is a clean, well kept location. Paula and Jovani made the sign-up process painless and answered all my questions. They offer moving supplies if needed.
Lainie was super friendly and helpful as the registration process takes a little while. She kept the conversation going and made it a pleasant experience
The manager Dennis is amazing at this location. He helped us out by suggesting a smaller storage space when I couldnt afford the space I have now. Great customer service! Highly recommended! !