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Baskin-Robbins
10800 Alpharetta Hwy Suite 232, Roswell, GA 30076, United States
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Baskin-Robbins
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Review №1

Took a star off as the cake that was purchased did not reflect the writing.. ( expected chocolate vs vanilla) . It was still a good cake though. Great selection of cake and ice cream. A oldie but a goodie.

Jo
Review №2

Great chain for ice cream. Absolutely love the mint chocolate chip!

Ja
Review №3

Order a freshpack on doordash along with 2 prepack. I had a very disappointing experience. I normally order fresh pack and receive a full container. the picture indicates what was sent. I also had to call 2 times to advise that the menu is wrong on doordash and needs to be updated and was assured my order would be correct. I called 2 times because the associate did not know pricing and was attempting to overcharge, however on the second call she noticed her mistake and still sent the container like this. Horrible customer service.

Te
Review №4

Always friendly. Rachel is the best

Ka
Review №5

Our favorite Baskin Robins outlet to have ice-cream. It has lot of flavors and everyone in our family get their special ice-cream.

Ma
Review №6

I love this place I just went right now and they have these very cute kids cups and they come with headbands! And they put such a good amount of ice cream! My kids ABSOLUTELY LOVED IT! And me and my husband also loved it! I definitely recommend going to this place and the customer service is awesome. And the guy over there, ya he was so nice and he calmly and nicely answered my kids questions! Well I just really absolutely love this place ALOT.

Is
Review №7

It smacks especially that mangonada you have to try it it go crazy. All you KARENS this is so good you really need to get the manager who also is great

La
Review №8

Delicious ice cream. Nice staff. Great selection.

Wi
Review №9

Would be good if perhaps we had 3Tables spaced apart so we can sit inside when it rains....Also it’s odd that we can’t have samples they can hand us ice cream but they can’t handle us a sample?

Ib
Review №10

Great place, awesome and big selection of flavors. Baskin Robins their milkshake are great too. That is why we again. You dont have too suck so hard on your straw that your face turns blue. Nice thickness that you can enjoy the milkshake.Overall great.One downer, apparently you were apparently allowed to have one sample to tast. While I saw few interesting flavors that I was wanted to tast.

Fe
Review №11

Nice ice-cream but not very friendly people.

De
Review №12

Clean. Nice place. Friendly staff.

Al
Review №13

Always fresh & the store smells amazing. The customer service also gets 5 stars.

Ja
Review №14

Lovely staff, kind owner, only thing I wish would be if I could afford to tip the kids more!

as
Review №15

Awesome service and I love how nice and friendly the workers are

St
Review №16

When we arrived to Baskin-Robbins, the smell welcomed us. A man did, too. His name was Rob.Rob was very wonderful. He is a blessed man. He helped my daughter choose a flavor. He is very kind. Rob should get a pay raise.

St
Review №17

I went today June 24th afternoon and the employee there was really really mean. In my opinion if you don’t like you job then quit or otherwise be at least nice with the costumers and be great full that you still have a job.

Ke
Review №18

I am impressed the customer service was stellar, the Milkshake suggestion was superb. I got a small Icing on the cake with strawberry cheescake....👌🏾

La
Review №19

Great location. Very well kept. They have the cutest pink couches on the sitting area. The restroom was very clean. There is only one. I tried a scoop of daiquiri ice. It was more like an Italian ice with a creamy consistency. It was really refreshing on a hot day. I also enjoyed a warm brownie. It was just okay. The real star of the show was the butter pecan ice cream. It seemed to have ribbons of caramel running throughout.

Ar
Review №20

Great place for your ice cream hunger. They have many flavors and definitely the great deal ones are the quarts when considering an buyout option for your family. Ambience has been maintained very well and the staff was good getting the things done perfectly with all the customers need. Must visit!!!

Je
Review №21

I will never be back to this place. The man that was there, he is the one that works during night. Was very rude!!!!! I really need to talk to the manager. It is a wonderful place to have a man with an awful face at all time!

De
Review №22

Good customer service. Banana split and other varieties are yummy!!!

Je
Review №23

Ordered an ice cream cake yesterday for my sons birthday today. They said they needed 24 hrs notice, which we said no problem and they advised the cake would be made overnight. We asked them to just give us a call when it was ready. We had not heard from them so called just after 2pm to check and they said it wasnt ready yet and would call us back. About 20 mins later we get a call that the cake maker had not come in, so we would not be getting the cake for my sons birthday dinner. Told us we could come the next day, which doesnt exactly help when the birthday dinner is tonight. We opted for a refund so we could just grab a cake from the store to which they said we still needed to come in to get (which I have never heard of not being able to get refund by phone). Overall poor process and should be more organized and able to keep track of cake orders. Would have appreciated much earlier notice if they could not make order.

Lo
Review №24

Great service and delicious treats. The store owner was very humble and helpful when I made an error online. I highly recommend this location!

be
Review №25

Clean restaurant, friendly staff, yummy ice cream. What youd expect for a Baskin Robbins. Parking is convenient, right out front. There are some tables out front and some inside. Bathrooms were clean and well stocked.

Ji
Review №26

Ever since Dairy Queen reduced the size of what you can purchase for a milk shake Ive had to settle for steak and shake and Brewsters. I am happy to say this is a great alternative if your seeking a shake made from real milk and ice cream. Not super cheap but very good.

Ra
Review №27

Nices flavor and texture. Very nice service with a clean location.

Du
Review №28

GREAT SERVICE AND GREAT ICE CREAM. The servers there are very friendly and dont seem to be bothered when I cant decide what to get. If your in the area definitely go here

Sh
Review №29

I loved it mostly because of their stranger things theme😂

Sh
Review №30

Great ice cream..awesome customer service!! I had a salty caramel/jamocha milkshake...mmmmmmm... delicious 👍

Me
Review №31

This is a great spot for ice cream but, they have kids running the place. They run out of bananas all the time and even chocolate ice cream. Most of them all have horrible attitudes towards customers. The managers should be more involved.

As
Review №32

I heard on facebook they had 2 new non-dairy flavors,. I ran over to get a milkshake, and though they had no almond milk the owner Steve was very accommodating, I went and got my own and he made the most delicious non-dairy cookie dough milkshake, thanks!

Ma
Review №33

Ice cream was fantastic and customer service was great and she was beautiful

Ca
Review №34

I loved my visit at this baskin robbins location, honestly its the best Ive ever been to. The employee Cynthia is so helpful to offering help and other ice cream suggestions. I loved my double scoop in a free waffle cone it was delicious, thanks to Cynthia.Id be glade to return anytime!

Li
Review №35

Great product, great service. It just costs too much to enjoy what should be am affordable family treat

al
Review №36

Baskin Robbins is a great place to get icecream. This location is clean and service was prompt.

Fe
Review №37

Love the store,hice serv,good Ice cream,Praline and cream,mi favorite

Vi
Review №38

Excellent service and as usual awesome BR taste!WOULD DEFINITELY RECOMMEND and Return

ki
Review №39

People in the counter area are welcoming and they will give you coupons to get free ice creams for the next visit

We
Review №40

This location of Baskin Robbins is clean, friendly, well stocked, and inviting. The staff is eager to please and there are big pink easy chairs upfront so you can eat your treat in comfort. Sure feels better than most of the BRs Ive been in lately...

ri
Review №41

Great ice cream and open later brusters in the winter. Easy access to this location on big shopping center.

Va
Review №42

The employees are really attent of your needs and are very knowledgeable.

na
Review №43

Ice cream always delicious very clean environment

Ta
Review №44

The prices are a bit high. The ice cream is so darn good.

Ra
Review №45

We were there tonight and this was the worst experinece ever. My sister had the chocolate sundae shake and said it taste like cherries and now she is vomitting her brains out. The guy was wearing a cut open glove so thats probably why my sister is sick, and he looked high and sounded high. The girl there was great and she indirectly agreed that he was high by looking at him like he was crazy.

ad
Review №46

Very good I like ice cream and it tasted like heaven *dabs*

Ro
Review №47

We always come here during summer.

Ra
Review №48

Very friendly staff. Good selection and availability of flavors.

DI
Review №49

Peanut butter chocolate sundae, whip, nuts, hot fudge, cherry & Life is Good!! Really the best ice cream around!!

Am
Review №50

Good ice cream, nice seating, helpful staff even when we came in just before closing.

An
Review №51

Friendly staff, quick service, my favorite ice cream since I was a kid

Pa
Review №52

The young lady that helped us was quick and friendly, despite being there without help! Thank you for her courtesy with a smile!

In
Review №53

Friendly and helpful even 15 min before closing. Even 5m before.

Da
Review №54

Its real ice cream and its awesome!

Da
Review №55

Location is close by and easy access from intersection

Da
Review №56

They had Jamocha Almond Fudge, Pralines and Cream, its clean and they are friendly and aim to be helpful. My first job was BR in highschool.

Ti
Review №57

Lots of good flavors. Store a little dirty.

Ra
Review №58

This location did have my ice cream in stock. Staff was generous!

Om
Review №59

Staff is bit disappointing, their ice creams are always good.p

Qu
Review №60

Great service awesome ice cream

Ca
Review №61

Always a pleasure and friendly staff!

Be
Review №62

Best chocolate mint chip ice cream anywhere.

Ar
Review №63

Still good and friendly staff

Sa
Review №64

Have always loved the Jamocha!

Br
Review №65

They only pack cones on top causing the cake/sugar cone to crumble in your hand and the ice cream to spill in your lap or on the ground. When I asked for a replacement cone they made me pay for it and told me it is Ice Cream Sir and cannot be packed in a Cone...What?????Terrible customer service and unacceptable methodology in packing Ice Cream Cones...Stay Away!!

Ri
Review №66

Nice staff and great ice cream

St
Review №67

Great ice cream, great service, great location.

Ke
Review №68

Amazing service at a convenient location!

Jo
Review №69

Yummy. Good service too.

Ki
Review №70

Nice ice cream

Gi
Review №71

I dont know how people can eat this.

Me
Review №72

Dude was super friendly

Ta
Review №73

Best that ever did it

Re
Review №74

Good icecream

Ch
Review №75

The service was very slow and the place was understaffed

Sh
Review №76

Place okay service is very slow

Dr
Review №77

Jazmyn is awesome

Se
Review №78

Nice place

As
Review №79

Kids love it

Je
Review №80

Good service

Jo
Review №81

Clean, fast, nice staff

Je
Review №82

AWESOME!!!

Jo
Review №83

Good

Fe
Review №84

Yummy!

Ma
Review №85

Good

Ke
Review №86

Employee was asleep...

Na
Review №87

Good

Ch
Review №88

Yum

Sh
Review №89

😍😍😍

Al
Review №90

The ice cream is delicious, the sweetness is moderate, the service is friendly, clean and comfortable. For the outdoor heat, the air conditioning in the room is cold and it is an advantage! The sofa is good!

Le
Review №91

Excellent ice creams. I love.

Information
80 Photos
91 Comments
4.3 Rating
  • Address:10800 Alpharetta Hwy Suite 232, Roswell, GA 30076, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 770-299-1230
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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