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Cycle Gear
11230 Alpharetta Hwy, Roswell, GA 30076, United States
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Cycle Gear
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Am
Review №1

I would like to thank Greg, Moto, Matt, Nick, and Eric for great service and knowledge to help me choose riding gear -gloves, jacket, pants... Been in this store at least 5-6 times in last 2 months and every time one of them greets me from the door and helps me choose what suits me best without pressure selling making sure I am happy and satisfied with the purchase and most importantly safe riding. Thank you guys!Happy birthday Greg : )

Mi
Review №2

The staff here is extremely kind, knowledgeable, and helpful. Greg was very friendly and assisted me in finding exactly what I needed. Im a new rider, and I definitely felt like they had answers to all my questions and that I was in good hands.

Da
Review №3

Purchased a rear tire via Cycle Gear and had it delivered to the Roswell store, needed it mounted and balanced. Once it arrived at the store; I called in to check on scheduling the mount and balance. I was assured they had sufficient staff to do the job quickly. Arriving at 5:30pm and I was out the door in less than 20 minutes. Counter staff was helpful, friendly and efficient, got me in and out quickly. A+ for the staff, great job.

Mr
Review №4

All the guys were very helpful. I was looking for mesh gloves and also for some leathers. All were very knowledgeable about all the gear. It was very refreshing as many stores know nothing about the products they sell. Nice selection too! Highly recommend if youre shopping for gear..

Eh
Review №5

Cycle Gear is always a great place to get all motorcycle related items. The staff are both experienced and super friendly. Today Stephen was super helpful trying to find the right helmet size and explaining the difference between different types and brands. This wasnt my first visit and definitely wont be my last.

Ja
Review №6

Cycle Gear is great. I have had tires mounted and balanced at the Roswell, GA store, and I always have a good experience with that. I highly recommend them.

Ch
Review №7

The team is always friendly and helpful at the store. They take the time and ask the right questions to make sure you get exactly what you need without just showing you the most expensive items. I wouldn’t use any other Cycle shop

Pa
Review №8

Came in here to grab a helmet and some other gear and right off the bat everything is very well organized and the shop looks great! But on top of that the two guys that helped me find everything, Greg and Jordan, made the experience so easy and personal. They helped me weigh out the options that fit my budget and get me into the gear I need. This location is defiantly my go to when it comes to bike shops now!

Br
Review №9

Dude was awesome, helped me get all the gear I needed to be safe, hooked me up with the rewards program to save some money, talked me through the pros and cons of all my choices so I could make the best decision for my budget and spent quality time making sure I had everything I needed even though the store was packed. I wish I could remember his name cause dude deserves a raise for sure

Gr
Review №10

Great place to stock up. Very knowledgeable staff. Not pushy with sales just there to get you the right product. Good prices too

Da
Review №11

Ive bought a helmet, gloves, and jacket from the Roswell store. my helmet I ordered online, based on the sizing I received from the store, and the first helmet was too tight, sent it back, and ordered the next larger size, a perfect fit! we determined that the HJC helmets run a size small. The Jacket and Gloves were a perfect fit! this is now my go to store for accessories

Ro
Review №12

Staff was friendly and helpful. They located a pair of motorcycle boots at another store in my size since they didnt have my size in stock.

Ju
Review №13

All my purchases there were great products.And pricing very fair.And they are local which I like.

Bo
Review №14

Staff is super friendly and helped me get everything I needed!! I walked in and I forget his name, but was a shorter dude and had been riding for a year, well he helped me out big time! He was telling me a lot of tricks and helped me pick out a lot of new gear! Definitely coming back!

Gr
Review №15

As a qualifier: I am 66 y.o. and havent been on a bike in 48 years, so I have no knowledge or basis of current equipment. I just purchased a bike and needed gear (helmet). In walking into Cycle Gear I found the staff to be extremely knowledgeable and helpful...they spent the time to supply the information that I could base my decision. Although there was a vast range in price, the staff did not try to upsale me. I was shown, fitted and tested from base price to the premium helmets and asked about fit and comfort.The experience was quite positive and informative. I recommend Cycle Gear and will return as need dictates. Lastly, I searched the internet prior to and after making my helmet purchase and found Cycle Gear to be inline with prices posted for the exact brand, model and color of my purchase.

Sh
Review №16

Absolutely love this location! Everyone in the store is really friendly and welcoming and knowledgeable. As a woman rider, I don’t feel uncomfortable walking in and asking any and all questions to the store associates and managers. Matt is pretty awesome and informative! This will be my regular Cycle Gear for sure!!

Ho
Review №17

Been shopping at Cycle Gear (all metro Atlanta locations) since 2007 or so. Always nice people, good prices, great inventory compared to most stores. In todays age of Online Everything its nice to know there is still a brick & mortar store that has what I need.

Ca
Review №18

Greg was awesome. He directed me to the types of items that I needed. Didn’t try to pressure me into purchasing more expensive items. He was great!

Jo
Review №19

Great selection of gear and friendly staff! Only missing a star because they didnt have a jacket in XL in stock. Went with a 2x, which will likely work out just fine. Will definitely come back.

Br
Review №20

This is my second trip to this location. I am a new rider and all the employees are more than happy to help and talk about riding and everything related to it. They really go the extra mile and try to remember the customers who come in. Greg recognized me from a few weeks ago and was extremely helpful today again. I would recommend anyone who rides or is interested in riding to come here, I know Ill be back.

Mi
Review №21

Nick Wolff was great. He treated us great unlike other stores that have no patience for people that have a bunch of questions. Definitely recommend. Nick deserves a raise. Great experience.

Me
Review №22

Jordan is always so pleasant and helpful! Always going above and beyond to find what we’re looking for. Eric quickly helped with sizing of the helmet. Love this place!

No
Review №23

Ive shopped here for some years now. The customer service is always great, along with fair prices and quality products.

Ty
Review №24

The customer service provided by Terry was outstanding. The store was very busy but he did his best to make sure I found everything I needed that suited my riding, all while answering calls, installing headsets and occasionally checking up on me.

Ch
Review №25

Greg, at the Roswell location, was super helpful with the purchase of our jackets and gloves. He also saved us tons by reminding us to use our membership and cash rewards! I recommend Cycle Gear Roswell very much!

Jo
Review №26

Grate service and “Can Do Attitude “ grate selection on gear. I prefer them over big shops.6 stars in my book!

Ju
Review №27

Only place I go to for moto gear. Lots of gear options for pants, jackets, gloves, helmets, boots (though this is one area I wish there were more in-stock options). Staffers are cool, knowledgeable, and all ride so they can give their perspective.

Dy
Review №28

I recently purchased a helmet and it just wasn’t what I expected. So I proceeded to return it for another helmet I should have purchased originally. This helmet was a great deal more in price. The whole staff was very helpful to get me what I needed. The manager( I forget his name) gave me a major discount I was not expecting and also hooked me up with some polish for my helmet or anything with a gloss finish. I highly recommend you come here for whatever you need to be safe on the streets. These guys are knowledgeable and extremely helpful!

Sc
Review №29

Well staffed and several employees asked me if I needed help. I had tires shipped to the store and bought my wheels to have them installed. Employee that helped me was very professional. Only reason for not a 5 rating was that he told me they would be ready until the next day. I was surprised to get a call about an hour later that they would be ready in about 10 minutes. If I had know there was a chance they would get done I could have saved the 35 mile round trip. Otherwise it was great.

St
Review №30

Bought a new helmet. Showed me a wide range. Great selection. Helped me with fitting. Very knowledgeable and helpful. Will go back when I need something else. Great customer service!!

He
Review №31

Jordun was very helpful and patient. We always love going in to this location. The sales team is knowledgeable and always willing to locate items when not in stock.

Da
Review №32

Great store. Very helpful staff. The guys even came out in the parking lot to help me with my bike.

Fe
Review №33

Cycle Gear in Alpharetta, Ga is where I choose to shop. The staff is very helpful and knowledgeable. They never rush you and Customer Service is excellent.

Be
Review №34

Terry and staff were very knowledgeable and helpful in my selecting a new helmet and patient. I’ve been a long time customer and have never had a bad experience since the store has been open!

Pa
Review №35

My experience at Cycle Gear was a excellent one. A lot of time was spent with me getting the helmet to fit right and everything else I bought was also given time and thought for my needs. Thumbs up

ja
Review №36

Love this place. Just recently bought some pads and theyre super comfy just what I needed. And I have always had great assistance dude shout out to cycle gear for being open all the damn time love this place!

La
Review №37

The staff at cycle gear are awesome. Knowledgeable and very friendly. It never feels like your going shopping it always feels like going to see some great friends hang out and buy things. Hats off to the Rosewell and Smyrna location.

Ro
Review №38

I love Cycle Gear! I’m a beginner rider, and they have a vast selection of motorcycle gear and accessories. I definitely was blown away! To be honest, it gave me a feeling of nostalgia. For it felt as if I were a kid again walking through the multiple aisles of a toy store. However with that being said, the questions definitely were there in mass, and I came firing them out. Nevertheless, the Cycle Gear team in Morrow, GA, answered each and every question without skipping a beat. The guys there we’re definitely knowledgeable, helpful, and credulous, with many years of riding experience combined. I can only say, how much I appreciate them. I was guided to a helmet, which I still believe to this day was the best choice for me.What’s crazy, is that I’m a strong believer that most franchises are hit or miss with their service. However, I was proven wrong when I visited the Cycle Gear in Roswell. I was running late for my motorcycle course and I needed some new gloves. I still believe the guys their sensed my urgency. For one team member helped me find the right gloves in an instant! I even ended up purchasing a new jacket as well!I did this within 10 minutes. Keep in mind, there was definitely a line. However, the guy that was helping me, allowed me to bypass it. He logged into the empty register so I could complete the purchase. Again, I’m blown away by the service and the knowledge that backs it up! I would recommend everyone and anyone to this place for all of their riding needs!

Ha
Review №39

Very knowledgeable staff. Ready to answer any questions while making the the customer feel important and welcome.

Da
Review №40

This place is great! They have a wide selection of gear to meet all of your needs. I was able to pick out the perfect helmet by trying on nearly a dozen from a huge selection. I was also able to pick up quite a bit of riding gear at reasonable prices and good sales. The staff is very friendly and knowledgeable. I would highly recommend going to this place instead of buying blindly on the internet.

Ja
Review №41

Great customer service and friendly staff!

ma
Review №42

Great place to get anything you need for your motorcycling needs. The staff is very helpful and will go above and beyond to make sure you get what you are looking for at a great price !

Da
Review №43

The local Roswell, GA store team consistently does a great job for me. When I call in for with favors, they have always come through. The manager recognizes me when i come in, and calls me by name. The team is broadly knowledgeable and is able to help me with the different styles of bikes I have and the types of riding I do. The employees are quick to ask each other for help or information if they need it, and they obviously have a good team comradery to help each other service customers. The individual employees obviously have a passion for bikes and riding, but they also have a culture of providing excellent customer service.I highly recommend Cycle Gear corporate, the Roswell store, and especially the Roswell employee team.

Jo
Review №44

Always very helpful and if they dont have what I need they always offer to get it in.

ma
Review №45

Guys at Cycle Gear in Roswell, Ga are great! Thx

Sc
Review №46

Sales person Jordun was SUPER helpful and spent a ton of time making sure we were well informed about the products we purchased.

Mi
Review №47

Great and friendly staff always willing to help with any concerns or questions

Ro
Review №48

I really wanted to give the place three stars, but they had what I needed. Heard the staff dissing a customers bike because they were not into that sort of motorcycle - they need to support all riders, not just ones who ride what they ride. That was discouraging. Also the way the mens apparel was laid out is a bit of a cluster. Finding a name brand pair of gloves and a jacket was tough between all the Bilt and Sedici house brand stuff. The store could be better executed at a retail level and will benefit from the Triumph shop down the street not stocking much. I know its hard to get good help, but it;s not hard for management to be better leaders.

Ja
Review №49

Moto and another guy (I did not catch his name sadly) we’re amazing. Went in and talked with them for over an hour or so. They helped me get all the gear I wanted and answered every question I had. Super cool guys really love what they do and will do their best to make you leave with a smile on your face!

Ph
Review №50

Knowledgeable and friendly staff. Good selection at great prices.

Ni
Review №51

Eric was awesome! helped me with all my questions and got me all the correctly-fitted gear. definitely will be back for all my cycling needs.

Ra
Review №52

There was a guy there named moto .tge guy was awesome and extremely welcoming. Help me find everything I needed and was an all around cool cat . Loved my experience there. Ill be making this my go to place

sc
Review №53

Moto there is super knowledgeable guy. Knows the business and cycle life.

Ca
Review №54

The salesperson was really good. He did a great job. As I remember his name is ‘Moto’ in his tag but I’m nut sure if the real name is.He helped me to get the correct helmet for me. Experienced, knowledgeable and helpful guy.

Al
Review №55

Great customer service!!!!!! I went in to get my first sport helmet and they helped through the whole process. They had me try on 10 plus helmets to find the one that fit me best. 10/10

Gi
Review №56

Moto was such a great help in picking out a helmet! He is very knowledgeable and super friendly!

Tr
Review №57

I recently purchased my first bike and the staff was extremely friendly and helpful to ensure that I found what I was looking for and ensuring I had everything I needed. (Bonus points) for also let me borrow a screwdriver so I could adjust something on my bike. I will definitely be going back soon for more gear and some other motorcycle accessories!

Jo
Review №58

Very patient with my extra large head. I now have a properly fit helmet. And cheaper than the price on Amazon!

Do
Review №59

Very efficient, quick, and professional. Brief visit but very happy I stopped by. Thanks Stephen

Pa
Review №60

Very helpful and knowledgeable staff. Awesome product selection!

Da
Review №61

Great staff, friendly service and competitive prices. Will definitely be coming back for all my motorcycle accessories.

Gr
Review №62

Moto did a great job helping me get the right helmet, he was professional and knowledgeable so the whole process went quick and I got exactly what I needed.

Ho
Review №63

The staff at the Roswell Cycle Gear are amazing! They’re extremely knowledgeable and friendly. Highly recommend visiting this shop.

Jo
Review №64

They were very welcoming. Helped me choose just what I need inside my price range. They were very attentive to my needs. Over all very satisfying experience. Will be using them for future parts and gear.

Da
Review №65

It is highly valuable to me that there is a local store where I can try on helmets, boots, pants, gloves, etc. In my experience it is difficult to get sizing right when purchasing online. For this reason I like to shop Cycle gear whenever I can. However, their online experience is not great and whenever anything needs to be shipped it always seems to take too long.

Ma
Review №66

Eric and the guys at cycle gear in Alpharetta really know their stuff. They have helped me with all my bikes. Thanks

Al
Review №67

Awesome customer support and buying assistance from the guys at Roswells Cycle Gear. Will keep on buying from them for sure.

Ka
Review №68

I will rate 3.5 only because the customer service was lacking in energy and attentiveness. The sales associate made me feel like I was bothering him or maybe frustrating him with my questions. I am a new rider so I did not know the difference between the helmet names, models, styles etc... excellent Customer service is everything to me. All sales associates should make all customers feel welcomed and comfortable. Love my helmet though. 🙂

Ja
Review №69

Great inventory. Reasonable prices and very nice staff.

Ro
Review №70

Guys at this store were very helpful and friendly! I’ve only been riding for a month or so and they had some helpful tips!!

Al
Review №71

Everyone is super friendly and helpful, i just bought my first bike and they were awesome helping me get fitted and recommending everything I needed to stay safe.

Co
Review №72

Ive been in stores where not a single sales person talked to me. Every single person working this store asked to give me assistance. They were knowledgeable and pleasure to speak with.

St
Review №73

Moto was great help in getting my wifes new helmet fitted. We love the attention to detail and understanding for new riders, especially.

Jo
Review №74

“Moto” helped me at the Roswell shop. Super cool and helpful. Spent time with me to discuss options and talk about riding in general. Thanks!

Si
Review №75

Better then it has been in the past.With so many great items customers may need to be asked if they need help or what their looking for more then once.

Da
Review №76

Staff is always really friendly snd helpful. Not sure what her name is but one employee who has short hair and wears glasses is always very helpful and great at the register. Another employee, looks like a Harley guy, but is super knowledgeable and goes out of his way to talk to you about items and to help you with anything that you need. Super place for your motorcycle accessories n clothing.

Hr
Review №77

They answered my questions and concerns professionally about the protective gear I wanted to buy to begin riding. They also give you a one-time 15% off your entire purchase in-store when you show your MSF course certificate.

Jo
Review №78

Needed help getting a tire off a wheel. They helped me right away, and did exactly what I needed. Thanks!

Ja
Review №79

Very good selection the staff will help you find what you need

Ge
Review №80

Staff were very helpful and efficient. I had a very positive shopping experience. Well done guys (and girls)!

Mi
Review №81

The Roswell shop RAWKS! The team there is extremely knowledgeable and respectful of my budget. They have never steered me wrong when helping me select parts and gear.

Jo
Review №82

Everyone is very helpful and knowledgeable. CG is always my first place to go for my gear.

Ig
Review №83

This cycle gear is awesome! Eric and Natalie were super helpful, knowledgeable, and very friendly! Highly recommend this place to anyone!

Er
Review №84

The folks at Cycle Gear, Roswell, are the best! Always so helpful, punctual; the store’s stock is plentiful and the store is clean. I’m a repeat customer and will continue to do business with the folks at Cycle Gear!!

Ch
Review №85

Salesperson very knowledgeable and helpful. Listened to my problem and did some research found solutions

Ra
Review №86

The crew is Roswell, GA is awesome! My new destination for parts and great service.

Di
Review №87

I have been doing business with cycle gear for years and have always been taken care of, they do do a great job on informing customers about products. My go to guy is Eric at the Roswell store he is very good and extremely knowledgeable with any products in the store . Great place .

Ka
Review №88

Good customer service. Good selection. It was a very good experience!

Ce
Review №89

As all Cycle Gear locations... Great products and awesome people

Jo
Review №90

Stephen help me out picking the best vest that fit me. And show me what type of helmets that are glasses friendly. I will be coming back to shop there again! Give that man a raise!

By
Review №91

Great place to do your motorcycle shopping.Great staff,reminds me of the staff at fogo de choi.everyone is hands on with each others customer,helping each other to figure out what they can do to satisy the customer

Da
Review №92

Always friendly, knowledgeable staff. Fun to stop by and chat even if not buying anything. Have always bought tires and had them mounted there, plus most all riding gear including helmets.

Ry
Review №93

You couldn’t find a better group of people who are truly in the motorcycle industry. I was greeted, assisted and struck up conversations with a couple employees. I just wish I lived closer so I could come back more often.

Je
Review №94

Great experience ! As soon as we entered the store someone greeted us and walked us through everything. These guys know their equipment. We will definitely be back

Er
Review №95

Great professionalism and extremely helpful staff.

Br
Review №96

Glad that this chain exists. The staff is always super helpful and friendly.

Jo
Review №97

GREAT!!! Service. If you go the Roswell location in Atlanta, Georgia ask for Moto. Hes the sale person who helped me with purchasing my gear. ale people was well awesome and very helpful. Thank you Mo

He
Review №98

Definitely will be my goto cycle gear store. Everyone is friendly and welcoming. Christian, one of the managers provides great customer service as well as the employees that were working today. We purchased a helmet and Bluetooth system..thanks to you all.

Sh
Review №99

We visited this location today and were assisted in our helmet search by Eric! Eric was very knowledgeable and patient. Excellent customer service.

Ch
Review №100

Stephen helped me find a helmet that fit properly. He was very patient in helping me choose.

Information
63 Photos
100 Comments
4.7 Rating
  • Address:11230 Alpharetta Hwy, Roswell, GA 30076, United States
  • Site:https://cyclegear.com/stores/cycle-gear-roswell-georgia-store-98
  • Phone:+1 770-752-1820
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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