Wish there was an option for zero stars. They were adamant when I made the appointment I drop my car off first thing in the morning. I dropped it off at 8:30am and walked to work, they didn’t even take a look at it until well after 1:00pm. The receptionist Star was incredibly unprofessional. Said she “hoped” to call me back late in the afternoon as my car was “up next” both times I called to check in. They told me I had an oil leak in the head gasket, which given the state and age of my car I do not doubt, unfortunately both herself and someone named Charlotte(?) lack any sort of couth or professionalism. When I arrived to inquire about my car she was on the phone with someone who she put on speaker to explain my diagnosis even though this person had not seen my car. Star (incorrectly) guessed the year and model of my car and said “I THINK it’s leaking from the head gasket??”. I hesitantly explained my situation for a second time, to which the woman on the phone answered “Don’t bother having anyone come out and talk to her. If that’s where the leak is, tick, tick, boom” when I asked if and how I could safely drive it home to Pennsylvania to obtain another car from my family. I would not recommend anyone go here, for anything, ever, at all. They also asked if I would like my battery replaced for “a couple hundred dollars, maybe??” AFTER telling me to junk it and that’s it’s not worth it to repair. I’m sorry, HUN, but find another repair shop, quickly.
Trust is a way of doing business here. I trust and am confident in their work and their word. Its very refreshing to know in advance that youre in good hands. I have no reservations trusting our family vehicles with Scott and his staff and would highly recommend Howe Center Auto to anyone. Safe travels everyone!
Great workFair pricesDoes repairs right
Wonderful service. Scott was very kind nd friendly very good service.
Awesome shop and people to deal with
HCA has been taking care of my cars for many years now. I know I can always trust Scott to give it to me straight and for the pricing to be fair. We will be customers for years to come and I wouldnt trust my car in anyone elses hands.
Been going to Scott for 20 years +. Trust him.
They do great work on the McCullough bros trucks!
I came in for an oil change before a long drive to Florida. Turns out my power steering high pressure hose needed to be replaced. It would have been dangerous to make the drive so Scott fit me in before I left even though they were booked. Excellent customer service.
The only place Ill trust with my vehicles. Theyre the best.
I took my sons Pontiac G6 to Scott and his crew and as promised he said he would take care of it . I had no Problems at all and he was up front and straight with me only down side was if google offered a 10 star option I would have used that. My son is so happy and I know where I will be bringing all my vehicles from here on !! Way to go guys
Best service in town and made my car drive like new again. Friendly staff and very knowledgable! Even gave me a ride to work in the morning.
Great people who go the extra mile for you. Amazing work and reasonable rates! Scott and his staff always go above and beyond to assist me with all of my auto needs, they are also great at providing the warnings such as your your going to need brakes in 10,000 miles or you need new tires etc so you can plan and prepare. They are always busy but still find the time to be kind, courteous and provide the best service all around.
Great place for any of your auto repairs
Highly skilled mechanics, providing fast and economical service. They are the choice for car service in Rutland area for the State Police and City PD and I personally trust them to get it done right every time. Bob Howard has been in the business a long time and only employs the best mechanics. Try to call to arrange an appointment in advance as they are usually very busy and booked for at least a few days. They always stand behind their work.
Knowledgeable staff honest job well done always
High quality work at a fair price, always putting the customer first.
Great service, very fair on price and high quality work from tenured mechanics
Good guys gettin the job done right
Had a great experience here, very knowledgeable, honest and good prices.
Always honest and very dependable.great rates..
Very kind, courteous and efficient. Far away from home and they took care of my emergency automotive needs.
Im not one to leave bad reviews, but today was the last day Bob Howard would talk down to me and give me a pissy attitude. I wont be bringing a vehicle there again.
Excellent service !