What a nice and honest person! Amazing service with Amazing price. Best place to get your Mercedes maintained!
My experience was great. The workers are nice professional and helpful. The business is clean and neat and welcoming. They seem to be pretty honest.
Very honest people provided great care of my Mercedes I highly recommend very professional as well as knowledgeableI was very happy with my experience
Worse service and even worse vehicles. Purchased a 2014 Silverado from them the vehicle came with no oil in the engine, it shook at 60 mph, and the air conditioner went out after 3 days but they didnt attempt to fix it. I hate I referred other people here.
I think these guys are tops! I always get great service and thorough inspections when I bring in cars I’m considering buying. They are very very reasonably priced compared to Von Hausen and other Mercedes specialists and they know their stuff. On occasion, they have even declined charging me for diagnostics or other smallish services. I feel they are very honest and fair. I recommend them without hesitation.
Alvin the owner is awesome. He and his team are always quick to diagnose the issue, communicate, and get the job done. It’s a far drive for us coming from Folsom but they are the only ones we trust with our cars. We always recommend them to our family and friends and will forever be loyal customers!
They are very good shop to get a Mercedes Benz car fixed I recommend this to anybody who owns Mercedes Benz to get your serviced at I give it 5 stars and they do warranties.
Great service and excellent customer service. Reasonable prices...good people as well...
I purchased a Lexus LS 430 last year my mother takes her Mercedes here and she is always satisfied she says Alvin takes good care of her so it’s been a year for me I’ve had no issues with my car I go and get the oil changed I thought I had an issue and I didn’t.... they’re pretty honest they share with you what’s going on and not only that they educate you about your vehicle issue and your car and I just love them when purchasing my next vehicle I will keep that in mind because they’re the only mechanic so I trust
Excellent customer service Excellent work! Keep up the good work guys.
Ive been taking my car here for years. They are like family. Fair, never takes advantage of you. Services your car quickly. Easy to make appointments.
Experience was far much better than I could have ever received from the Sacramento mercedes dealership. They are extremely attentive, respectful of your time, very knowledgeable.. They replaced my back break light for free! Good God... who does that anymore! This place should teach the Sac mercedes how to do business.
They are the absolute best. Always affordable. Quick, efficient, and polite. Everyone should be so lucky to find such an incredible shop. Half the price of the dealer!!!
Alvin is really kind and supportive, with a customer-orientation and providing quality. This is the kind of maintenance support that is appreciated.
Great service at a great price! I took my Mercedes CLA250 there when I had it, now I take my Lexus there. You cant beat the service and the prices. Very reasonable compared to going to the dealer...
Absolute great service, each and every time Ive taken it to Star Motors. Awesome/genuine people, which is a rarity this day and age. Id recommend this place of business any day! Your M-Benz will be in good hands. I want to say thanks Alvin/ staff from the bottom of my heart, for always being there whenever my car needed service. A true satisfied customer here forever. I even offered to buy lunch and they wouldnt take it! They love what they do. If I ever move back to California and need you, Ill call you up. Thanks again.
I am soooo happy to have been introduced to Star Motors Service Center. I just wish I had met them 7 years ago. But, better late than never. The Staff is very friendly, honest and respectful. The repair work I have had done is top notch. When they fix something I am confident in their work. I do not feel ripped off when it comes time to pick up my car. Their prices ate more than fare.Did I say, they are honest? Very much so. I am very pleased to have Star Motors working on my BMW. Keep up the good work!Amen!
Good work. Good price. Honest.
Best and the best, knowledgable, honest, professional business entity out there. I would give them a 11 stars if there is one. I have been using them for years and they never let me down. They now provide uber service so you dont have to arrange ride. What a wonderful place to go for service s. Thanks again star motors.
Alvin and the Star Motors crew rock....i used to take my Mercedes to the garage next door and one day i had a question and the garage i used to use quoted me a part for my Mercedes (which i thought was very reasonable), went next door and spoke with Alvin and not only was the quote lower that the current mechanics i used, the total overall price was lower by over $100.00...the times i have had Star Motors look at my Mercedes or work on it, the problems had never resurfaced, anytime i had a question about perhaps a noise or a code or a part in general, i would call Star, get a reasonable price or fantastic advice and it always worked. They have never steered me wrong....great guys, fantastic service, reasonable prices and fast service...if ya went to a Mercedes dealership or any other foreign mechanic shop ya just screwed yourself out of saving a good amount of money and getting top notch service....Make the change and be a Star
The best in town. Honest and knowledgable. Literally 1/2 the price as the dealer.
Staff very professional.
Honest and reasonable. If there is something that does not need to be done, theyll tell you. And, they are always reasonable with their pricing.
A++ service!!! Honest and great customer service! Highly recommended!
Loved coming here, so helpful. Worked with us on pricing. Very honest easy to work with. Not pushy at all.. teached us the importance of car maintanence. Very thankful to find this place.
Brought my 2010 E350 for A1 service and Brake Job. Excellent job and price. To bad I didnt know the place earlier. Thanks. Hindrik Tan
Stars Motor was great for my first visit on my Mercedes. The owner Alvin is very genuine and friendly. I had a good report with the shop and began using them for all my service needs.However, the last service was very disappointing. My wife took my vehicle in last year for an AC problem that I have been having for 4 years. She worked with Souwa and explained the AC is not blowing cold air. In the past, we have used Midas, Jiffy Lupe and other small shops for a diagnose but no one have been able to find the problem. They just charge us the fee for both the diagnose and AC refill.We was so confident that Stars Motor would be our savior. Unfortunately, they were also unable to find the problem but charged us for a diagnose and AC refill. 6mo into the AC refill, the AC did not work again. When I called in, Souwa explained, we have to allow the vehicle to kick in after starting the engine.I did not use the AC during winter. Now the heat is hot again. I tried to call in and again Souwa did not seem very helpful. He seems to be a man with limited words. I explained, the current issue to him but he keeps expressing that their is nothing they can do if they dont find anything during a diagnose. If I bring in my vehicle again, I will be charge another fee for both service. Souwa also stated that some of his customer brings in there vehicle in every year for both service.Its sad, but I had to look around because I do not plan on bringing my vehicle in every 6-12mo AC refill. Luckily, I found a shop who was able to find the problem. I may have to think about using Stars Motor again.
* Thats an extra star! Took my Mercedes here today, they saw me w/out an appointment, fixed the problem & had my car back to me within hours. Thank you guys for your honest & excellent service.
Star changed the motor mounts on my Mercedes. They quoted me a price and completion time and the car was repaired and washed in the time they quoted. They will have all my business.
No one in town can beat there price, service and quality of work. Hands down best spot :)
Customer service excellent
Fantastic ! Great customer service, Professional and Almost Half the price of the dealership service !Only one problem? They are so good, you have to wait a couple of days for service ! Lol. Fantastic experience !
Love them they fix u right have u running again
Excellent professionals to fix your Mercedes-Benz or Lexus or BMW vehicles, great service.
Ive been going to Star Motors for years they never steer me wrong and I can trust Alvin and staff have my best interest Thank you 😀
I got my suv a/c fixed here these folks have great customer service and they do a great job always !!!
Its a great price friendly service and fast. I absolutely love them!
Super service and great experience. Highly recommended.
I highly recommend Star Motors they have worked on my BMW and my Mercedes thanks guys awesome job!
Alvin and the boys always take good care of all of our rides
Great genuine service A for my 2017 GLC300. Half the price of dealer and still Mercedes experts.
Friendly and fast. Definitely going back.
Excellent work and expectations are always met or exceeded and concerns are alleviated
Great place great service honest people
Had Alvin & his shop change out my motor mounts in my Mercedes, reasonable price and great service! Highly recommended, and they do not try to push unneeded repairs or services on you.
Best in sac 10/10
Customer service is EXCELLENTPrices the BEST
Honest people and Guality work.
Great Service, nice people
Excellent service and very honest
Excellent work, customer service, and prices.
Professional, Timely and Knowledgeable.
Great customer service!