When I first contacted Alan to set up an alarm system at our place, he was very responsive and his guy who came out was great. They were professional and everything went well. I was very pleased with them. Fast forward a few years later, I attempted to contact Alan to let him know we will be moving. I wanted to know should I contact the alarm company directly or will someone from his team help move the alarm equipment from our old place to our new place. He has yet to contact me back after multiple attempts to reach out to him. I tried contacting him last year for a separate issue too but he never responded back. It seems like his focus is on new setups and any issues after do not concern him as it’s difficult to get a hold of him.
Excellent customer service No hassle when you call them they answer the phone right away. No waiting involved Alan will come to your house the same day that you made the phone call. No waiting for all month for them to come out And install it. His price is basically $2000 for 4 cameras. Which include install set up and basic operation and training his tech Marcus wow Very knowledgable. You can call them anytime with questions and they will not turn you away and they will try to help you. Unlike a lot of companies that takes your money and doesnt know you anymore. If you pick them you will not regret it.
The honest truth about watchdog security they are hands down the best security system company I have ever had the privilege to work with first thing is this they treat you like family because they are a family husband and wife together will take care of any and all questions u have and every time I have ever called the owner always picks up he even picked up on a Sunday that in itself is unheard of they have the best prices anywhere and trust me I checked. Marcus my installer was fast & friendly and kept me updated don’t just take my word for it call watchdog and let them help get u set up with a complete security system u will not be disappointed I will continue to get more cameras as I settle in to my new house thanks again for helping me with my safety needs for my home
Had a wonderful experience with Watchdog Security Alarm. Was in a panic on Saturday, called Watchdog Allen answered the call and was most accommodating. Very professional and would recommend- outstanding service!
Just had Alan and Watchdog Security install Camera’s and The alarm system on our home. First Covid contact was over phone and I asked if we could actually meet in person. The next day Alan stopped over and we walked around the house deciding what I wanted. They came out and installed the Alarm first and then followed up with Cameras another day due to Christmas. I told them I didn’t need a rush, but they worked close to Christmas holidays. Watchdog staff were very professional.. I would recommend them..
We had a fantastic experience with Watchdog Security. First of all when you call, Alan himself answers or returns the call in a very timely manner. Alan was professional, honest and extremely efficient. Marcus and Josh did a great job in installing our alarm and video camera system without any messy visible wires. The whole team has been patient in answering all of our questions and most importantly were able to schedule a consult, alarm install and camera install within days. I would absolutely (and have) recommend them to anyone considering a security system.
Watchdog Security is the best! I just had a top notch alarm system installed for my business at a much lower cost than previous one. The owner, Alan, is very friendly and informative when it comes to your alarm needs. He is very quick to respond if you have any questions or concerns. Their customer service is above and beyond other alarm companies. I plan on doing business with them in the future for my home system as well. Highly recommended!
We had our business and home done with Alan of Watchdog Security. First of all Alan is a Hands-On person that is involved in all aspects of the business. Alan was fantastic to deal with as well as Marcus and Josh. They gave me a peace of mind that I didnt have previously. The quality of the equipment is excellent and the installation process is professional. I Highly Recommend them for all your Security and Surveillance needs! Thanks Alan, Josh and Marcus!
We had watchdog security come out to fix our existing alarm system. They were on time and thier technician was polite and cleaned up before he left and we now have a working alarm system. We are very happy with the service and turn around time. Definitely a great company and would highly recommend to friends and family!
Watchdog Security is amazing. Sam was our installer for a 4 camera security system. He was so fast and precise. I hate seeing exterior wires and Sam really understood and agreed. He worked his butt off crawling around in my attic getting the majority of the wires on the interior. Everything was clean and linear. He really explained the system to us and made sure that the cameras lined up right. I worked with Alan on the phone and he was very polite and professional. This company all around is very deserving of the great reviews they have.
Alan and Sam did an excellent job in our dental office - extremely well-coordinated project timeline! Delivered as promised. The guys were very clean, no mess was made. Professionally installed cameras/equipment. I am very happy with the job - will highly recommend and will definitely use again either for commercial and/or residential jobs!
Highly recommend Watchdog Security. They had fast response and were very informative and professional. I had my quote the same day and got all my questions answered so I felt comfortable moving forward with my alarm and camera system installation. So happy I choose to go with Watchdog Security to make my house secure.
I would highly recommend Alan to anyone! Great pricing and a lot more security devices for a lower price. Alan provided immediate attention to my questions and concerns. He runs his company with high character and good values. He provides and fully understands the latest technology for home/business protection. Doing business with him is always a pleasure! Our only regret is that we didn’t switch earlier to his company!
We love Watchdog Security! We have been very satisfied clients for years. We work with Jeremy (sales) a total sweetheart as well as Alan. Both are wonderful. They really know the business and provide excellent service. They will meet your every need and provide a solution. They offer competitive pricing, the newest solutions and dont do a lot of up selling. Its really about your needs and not theirs. On the service side, Alan is amazing. He has a seasoned team that is knowledgable and professional. The work they have done to our home is impeccable. I am extremely detailed and picky, but I have been extraordinarily pleased with the work of Alans team. We feel really safe in our home. We would not do business with any other company, period!
Alan from Watchdog Security really helped us out with our alarm system situation. We had a family emergency where we found out we had to leave the country in a few days and had recently moved into a new home. After calling and emailing other alarm system companies, Alan was the only one who understood our situation and our need for an alarm system for our home over the weekend since we only had 2 days before we left the country. He was very professional and thorough going over all the options with my wife and I. He did everything he could do to make sure the system was set up and working perfectly before we left, he even came himself to do the installation and set up the day after our evaluation. He is always available if we have any questions and was always on time and a pleasure to work with.Alan really made this happen for us and we are extremely satisfied with the alarm system. We were able to check on our alarm system and house while overseas and saw when our friends would check in on the house. We are very happy that we chose Watchdog Security as our alarm system company as it is a local company and as our first alarm system, we are very satisfied with options the company provides. Alan was a wonderful person to work with and understood our situation and made it work with a short time frame with a professional and caring attitude.Our house feels secure and safe thanks to Alan and Watchdog Security. If you are looking for an alarm system company that wants you to be safe and cares about their customers, look no further!!
We couldnt be happier with our alarm system. We love that we have a keyless touchpad and that we are able to install an app on our phones to arm or disarm the alarm. The gentlemen who installed our alarm system was fast and he did a great job! They have really experienced staff members which put us at ease! Their customer service is also great! I’m glad we went with this company!
We have had a very positive experience with Watchdog. Very responsive and professional, in stark contrast with the big national firms. Highly recommend.
Alan is awesome. He did a great job on my alarm and surveillance system. He also put a high definition surveillance system at my moms house and its amazing. He does great work at affordable price. I would highly recommend!
Alan ROCKS! We cant recommend him enough. We did our due diligence and received quotes from top 3 companies in Sac, Alan blew them all out of the water with latest technology, passion for quality service, services and protections, helping, care, etc. And, was half price compared to the next best that was on our list. Were so thankful! Glad to have, and its unique to have actual peace of mind (compared to our previous alarm company that was unbelievably out of date and awful). Thank you very much, Alan!
Allen and his technician were great. Excellent customer service from beginning to end and honest about everything upfront. Seriously great company!! I rarely give 5 stars and this company deserves every star! Give them a call.
So far, I am very impressed by Watchdog Security -- their wireless equipment is top notch, service and installation (by Allan) professional and courteous, and priced less than the competition. I love the system control panel -- intuitive, easy to operate and beautiful and hi-tech looking on the wall. Hearing about various issues my friends are having with their security systems, I am so pleased I chose to go w Watchdog Security!!
I called Watchdog Security because my neighbor had been burglarized and they had set up their home security system after it happened, I spoke with the owner and he was able to come out right away to give us a quote on our home. We ended up going with alarm and cameras and we could not have been happier with the installation and customer service. We appreciate their fast response and they did everything they promised. We would absolutely recommend them, great local company.
Alen was the most professional person, excellent respectful manner, excellent working skill and habit. I am very impressed with him. I will tell to all my friends and any body I can get hold of. He is one of a kind.
Alan did a fantastic job on installing the alarm system for our home. Hes super down to earth and very professional. Watchdog security system is the best security system you could ever find. Were so happy with the outcome and highly recommend it!
So happy with my alarm system from Watchdog security. I called several companies and decided to go with them because I felt it was the best value for the services provided. The installer was very knowledgeable and professional, we are very happy with the way the panel looks and that we have remote access from our phones.
Alan and his team are awesome. They’re quick, professional and the price is affordable. Our real estate company has had three security systems installed by Watchdog and we are so glad we went with them. Would definitely recommend them to anyone in need of an alarm system.
Woke up to a smell of sulfur coming from the home security alarm box installed in 1992. Called the original alarm company that installed it and got no answer. Called Watchdog - and they picked up immediately and Alan was out to home within a few hours after his other service calls. Professional, knowledgeable, and friendly, Alan quickly resolved the issue. Despite it being an old system, there was no pressure to upgrade - but if we do, it will be with Watchdog.
I travel every week, and since I had a security system installed by Alan of Watchdog security I feel completely secure when Im gone. I was on my motorcycle in Utah and let a contractor in my house (deactivated the alarm and opened the front door with my cell phone). When Im home I arm the alarm at night, either from the panel or with my cell phone while in bed. Greatest thing Ive ever purchased. Watchdog security always answers my questions when I need something, even if Im on a trip. Great company! I am retired law enforcement and have never felt so secure!
Alan and Marcus, these guys are definitely professional, I’m very satisfied with the finished results. Alan and Marcus are gentlemen and very patient answering questions, always reassuring they will be there for You. I highly recommend Watchdog Security.
What a great service, I have now had the pleasure of Allan and his company watching over me. Quick, fast and great install of my alarm! We can recommend him enough!
Alan was quick to respond to my inquiry, came out for a quote when he said he would, and was right on time for the scheduled installation. I just had my system installed but Im very happy with the service so far!
Alan has been my alarm guy for years now and always takes care of us. We recently needed a service call and his team responded right away and got my system up and running smooth again. Great team and great owner.
Service was amazing. Products are very great. Can not be any happier. Cameras installed very professional, wires all hidden, setup my wifi camera and all. Im very pleased and would recommend to all family and friends for quality work and service. Thank you again.
The security system is fantastic and easy to use. Alan is knowledgeable and a great resource when setting up the system. Highly recommend Alan & Watchdog Securities.
I can’t say enough good things about Alan and his team. I got my security system installed less than a year ago and, already, they helped me out of two jams. Once, when I moved, they reinstalled the system from my old home and put it in my new one. Then, after an attempted home invasion through the attic, Alan came right out and rear secured my home, including putting sensors on the vents.As a single mom with a baby, Alan has instilled me with a sense of much-needed security. He is always kind, speedy, and patiently answers my 20 questions. I wish we lived in a world where alarms aren’t necessary, but since they are, I’m so glad I have Alan and Watchdog to rely on.
I purchased surveillance cameras from Alan the owner here at watchdog security and the installation was very professional and clean, the video quality is awesome and the night vision works great, we can even see the cameras from the app on our phone, price was reasonable and they were able to install everything in a few hours. Very happy with our system.
Extremely satisfied with installation and follow up assistance. Very happy with the system and support. Would use Watchdog Alarm again
So my wife loves watching crime tv and listening to crime podcasts and has been on me about getting a home security system. I drug my feet about it for a while because, well, there is a cost that comes with it. But living in a large home in a new community and seeing workers walking around your property “accidentally” while watching your daily schedules and habits didn’t sit well with me. So I started doing my research and thought if I’m gonna get the alarm system then I want cameras too. That way if there is a bump in the night I just simply look at my phone and rest assure everything is all good. So I called Allan at Watchdog security and told him what I was looking for. He came to the house and together we came up with a plan to where everything will go, what cameras to use, and how to make it look “clean.” Look, believe me when I say this, this is a fairly competitive market. I know cause I did my research. But although the prices may be comparative, watchdogs equipment is better. They gave me the top of the line cameras for the same price the others were trying to get me for bulky old school cameras. Allan will be sure to get back with you quickly and checks in with you to be sure your happy. They were courteous with my home and my time and the system looks clean and badass like he said it would. Maybe you don’t need as many cameras as I did (7) or maybe don’t need the alarm. But get something. Crazy world we live in. You won’t find a better deal or set up and you won’t be disappointed. And remember, nothing costs more than regret.
10 Stars. I dont know where to start. Alan is a super hero.Im out of state in Texas, and I get a Frantic Call from my mother a home owner In Sacramento, explaining there was a theft from her property and she feels unsafe and fearful a burglary could be next or worse. She had no idea how to proceed for an Alarm, and neither did I.Looked Up Alarms and came across Watchdog Security Called Allan, briefly explained to him the situation and he assured me he could go by the very next Day, to assess my moms home.He showed Up, the next Day! Installed the system. She called me in actual Tears of Joy for the Security Installation, the Price, the Personalized service from Alan and I must say she is very well protected and completed satisfied.GO WATCHDOG SECURITY!!! #watchdogsecurity
Alan with Watchdog Security helped us with our alarm system, and we arent even customers! He knew exactly how to help us disarm our system and was super nice, and answered the phone on the weekend!! If we set up alarm service, we are calling Alan for sure!! Super nice, professional guy. Thanks Alan!!
Great customer service, we had them do our security system years ago, still works great. very happy with them
I would highly recommend Alan. He was professional, efficient, and answered all my questions thoroughly.