Vanessa T worked with me from the beginning to the end . Her time to make sure I got what I came in for which was a reliable vehicle was met and went way beyond my expectations along with her GM Quinton . A very very pleasant experience, thank you .

Earlier today, I had a 5pm appointment, I had arrived about 30mins early. Dealership worker “Ilia” greeted us as we were looking at a vehicle on the lot I previously seen online, she was very nice and respectful, and asked if we needed any help. I told her I was here early for an appointment I have at 5pm, she then excitedly told us to come in and she will get us started. The whole process from start to finish, then signing, was literally amazing. She literally verified all my information, she was quick, then told me the cars I could choose from and was super patient as I was making my decision. After i made my decision, she literally got us in and out within 2 1/2 hours, but part of that was because my insurance company took there sweet time getting a rep on the phone. Budge friendly, outstanding monthly payments, She literally made this car buy experience a one to remember, I kid you not I’ve never had a car buying experience like this, she literally help the whole way through, went over every detail and then some. Absolutely best experience hands down. BIG THANKS TO “ILIA” for an amazing encounter, and everything you’ve done and went over and beyond. There’s literally been many dealerships I been to, and none tops DriveTime experience!! If I could rate more stars I certainly would without a doubt. I highly recommend anyone that had about a $1000 or more for down payment, should come down to DriveTime, and hope you get the same experience out of the process as I did! ! ! ! ! !

We started off viewing a vehicle at the Bakersfield location but ultimately purchased one from Sacramento. Jerimiah and Eddie in Bakersfield were wonderful and really helped begin the process, and made sure we were accurately informed. Shewan in Sacramento completed the process, ensuring that there were no surprises and proving that their uniformity stands true... This was BY FAR the most pleasant car purchasing experience we have ever had. No games, no gimmicks!! Oh and, our Jeep is AWESOME, by the way!!! -McClellan

I loved this experience with them. Great communication and would not let me leave until I understood everything. I will be coming back soon! Thank you, My first experience on buying a car was great. It couldnt be better actually.!

Vanessa is the best. Professional and intelligent.It was crunch she came through and delivered.Against all odds she understands what is important and gets it done thoroughly.

Vanessa is the best.!!! Her customer service was so bomb. She’s outgoing and friendly. I love how she takes her time to explain to us everything before we leave. She makes sure we understand everything before we can go ahead Nd make our decision. Love, love her.!!!

This was the most pleasant car buying experience Ive ever had. In and out under 3 and half hours start to finish. Theres no trickery, no pressure. Only received the finest customer service and help from Vanessa the sales advisor that assisted me. She was very nice and easy to work with and knowledgeable as well.Im very happy and recommend this place to anyone looking to get a car but hates the car buying process you were used to. This is so much better! 😄

Best place to get your first car down, there the best 💯Vanessa from DriveTime Sacramento Ca she was so helpful she got us in and out with Np best dealer Ever 💯

Great service and help. Vanessa helped me and my lady pick a car in our budget, went through all the details and step by step process. Highly recommend.

Vanessa did such an excellent job. I give her 5 stars! Thank you again you have been very helpful.

Excellent customer service. They really work for you

I just have to say Shewan and Quinton are two very amazing, honest and patient people that go above and beyond and perform excellent customer service. Shewan made the process stress free and really listened to what we were looking for. When Quinton was showing us around, he was incredibly helpful and honest with helping pick a car that would be best for our family.To Shewan and Quinton: Thank you for making your customers feel at ease and not judged. You have no idea how much we appreciated your positivity. If you guys were this cool Im sure the entire staff is just as awesome. Also, thank you for putting up with my extremely hyper and bored 5 year old.To future customers:I highly recommend this place. Great cars, great prices, honesty, great warranty options and best of all a positive attitude. DriveTime has a TV and tablets for your kiddos for some entertainment.

I bought my first car through DriveTime at the Sacramento location and Quinton made my experience worthwhile! I had a bit of anxiety with it being my first ever car but he was very informative and made the car buying process super smooth and easy - give this man a promotion! Would definitely recommend and would absolutely purchase another car with them down the line

Vanessa and Q are very helpful, professional and patient. They help me complete the financing process in patient and courteous way. Thank you for everything.

Vanessa was very helpful and very kind. Great people here and service was awesome. Definitely 5 stars

Great Deals! Awesome customer service actually I was kind of surprised to be honest but good experience all around gave us real talk and no fluff about price and options!

The best place ever!! Everyone is so helpful!! Thank you Quinton, Jeremiah, and Vanessa!!!

Loved theyre selection and i really appreciate the time they took to help me find my match, i thought the process wouldve been really tedious but it was actually quite the opposite. They are a super respecting and respectable dealership. They deserve my highest rating 👍

Great customer service from Vanessa T made sure I drove off with my new car best place for a car

Came in on my first day of looking for a vehicle and was extremely pleased! Got the vehicle I wanted. Vanessa is awesome and Q is so helpful! They have really good teamwork here. I will definitely recommend them to anyone! Thanks guys. :)

Vanessa and Sheehan did an awesome job selling me a car. Thank you for all your patience.

Quinton and Ilia were beyond professional with our purchase. They both went above and beyond for us and I want to Thank them for a great experience.

When I arrived at Drivetime I was nervous. My aunt and I were looking for a decent car on a low budget. We were approached by Quinton who was so friendly and knowledgeable. He told us about the economy and how that effects car sales. Gave great advice about what to look for when seeking a car, and overall made us feel so comfortable. We actually left the first time because he didn’t have anything in my budget but after a few stops we came back because he was just a great guy who was honest and had a lot of knowledge. He was so thorough in his talk about the car, what I should listen for when I’m driving, went through the whole checklist to make sure everything worked, answered all of my silly questions, even checked my tires and drove on the freeway for me to make sure it sounded ok going above 55! I just don’t even have words for how grateful I am for his service. He couldn’t have made me first time buying a car any more special and relaxing. He’s so personable and smart. Would definitely go through that experience again!

Vanessa was very professional, efficient, polite. She explained everything to where it was easy to understand. I really appreciate her patience and was easy to work with. I definitely recommend her because she works well with customers. Thank you!

Vanessa and Corey @ DriveTime In Sacramento were professional and gave me the best deal possible. I am pleased to say I will recommend them to multiple people ‼️ make sure you stop by and get a car from them. It’s worth the drive, your time will never be wasted.

Vanessa was professional, thorough and friendly. She did her job very well and was easy to work it. She answered all my questions and was very patient with me. She was even nice enough to drive me to my job to get proof of income so I can get financed. Because of her and the rest of the team, I am very happy with my Nissan and now have a car. Thank you again DriveTime!!

Vanessa Torrijos you are seriously an angel straight from Heaven. I can’t express how helpful and patient she was with me and every one else as well in the dealership. Best Place to get a Car!!!!

Vanessa was so kind and helpful. She made me feel comfortable and made the process very easy. I really appreciate it. Great person to work with, go see her!!

Loved it here! The customer service was exceptional especially from Shewan! Highly recommend to go see her specifically. I was treated so great and in a timely manner. Was finally able to get a car after looking for months at other places and this happened all in one day!!

Vanessa Torrijos was and is a very helpful person she went above and beyond her call and helped us find the right car for myself and my husband and we would just like to say THANK YOU DRIVE TIME and thank you Vanessa Torrijos.

The staff was great. Just cant say their cars were the same. Word of advice for those of you looking to buy a car here, look real close at the front ends. Especially the bumpers. Found about 4 cars that their bumpers had damage and Im not talking touched up scratches im talking more like being pulled off by parking stumps on some. Broken air dams. Broken scrape plates. Just be very thorough with your inspection. Good luck

How can I describe the gem that is Meshan!? First let me say I loathe car shopping. To be bothered by car selling vultures is an experience Id like to compare to water boarding. Just torture. Meshan had contacted me by phone and advised of my pre-approval. Yes, weve all heard that before and still walk away with a crazy down payment/co-signer blah blah blah story! I actually refused to come to the dealership until he knew for sure I was leaving there with a car. And he did it!!! He made the entire process easy, quick and pain free. I owe a huge debt of gratitude to him for how much he helped me and my credit! It has been only 6 months and my credit is better than it ever has been (he also gave great credit advice and I took it) My car is perfect, beautiful and the maintenance/ warranty are so easy to navigate thru. I have been treated so well by the finance company and the dealership thru the whole process and I thank you guys a bunch!! Sorry it took so long to post this review..Meshan if you see this, I still owe you Chick-fil-A bro :)

Vanessa and Quinton did an awesome job keeping the process quick and simple. This was the easiest car I ever bought. Great Service. My family/ kids are happy with the new car. Thank you!

This was the easiest car buying experience. Very nice and professional people. Vanessa was so helpful, very down to earth and knowledgeable. Facility was clean, all my concerns were answered. I am very satisfied. I would highly recommend Drive Time to anyone!!!!

I was so desperately looking for a car, I saw the drive time commercial, and Wallah here I am sitting at the desk of Vanessa Torrijos shes the most helpful young lady, very intelligent, informative, and very friendly!!! 5 STAR personality!! Id had the opportunity to meet with her before driving from San Pablo to Sacramento and spoke with her on the phone and just our conversation made me want to come in even though I was coming anyway however upon my arrival Vanessa gave me the time to go over so many vehicles I went back and forth maybe 10 times and finally decided upon a vehicle, test drove and now I am driving out with a new car!!! I might also add, that everyone in the office was so dear and friendly and very customer service Savvy for a lack of a better word. I would advise everyone to pay attention to that lady in the green suit and come on down at DriveTime on Auburn Blvd in Sacramento CA

Love the workers all friendly. Did not spend much time here everything was easy i got the car that i wanted with no problem. Great experience

Ask vanessa she is the best and made this process as quick and painless as possible. Recommended for all.

Staff was excellent helping me with my car purchase needs. I would highly recommend visiting this location. Ask for Vanessa when you get there. She is an amazing sales associate.

Vanessa at the Sacramento location was amazing she made it easy to buy a vehicle. Ive been several places and they hassle you and make you feel pressured she did nothing of the sort made me feel comfortable about buying from her I recommend Vanessa go see her shell take care of you.

Vanessa Torijos helped me buy my first car and she made it a very quick and easy process. She was very friendly and didnt pressure me into buying a car. She was very reasonable and explained everything about the process in detail. Definitely recommend her as an agent if you plan on buying a car!!!! Very happy overall with the experience!!!! 🙏

Vanessa was absolutely amazing she’s the best helping us find our new car. 5 Star Quality Customer Service. Would Recommend to everyone to come by and buy from Drivetime 🥰🥰

Vanessa Torrijos was amazing and so helpful!! She worked with us and helped us out tremendously!! If I could I would give her 100 stars ⭐️ she is excellent at her job and very professional!

I want so give a special thanks to the entire drive time team in Sacramento, I had a wonderful experience from the time I called looking for a car to riding off in my new car. I was helped out by Corey and he was AWESOME throughout the entire process. I want to thank you all for a pleasant experience, if your looking for a car with great perks and a great team/company to work with... drive time is the way to GO !!! Thanks again everyone

Vanessa gave me the best customer service in a very long time. She helped me understand every part of the process from start to finish. Definitely recommended 👏🏽👏🏽

Vanessa was so helpful, patient and sure knew what she was doing. I will absolutely refer to another client. I’m very please with my car and walking out with a big smile. DriveTime please give her a raise!!! Thank you!

Iilia the Sales rep was awesome and fast got me in and out Answered all my questions she’s the best

Never buy an used car in this place. I recently bought a 2016 suv and in 3 months it broke down. I didn’t even drove for more 3,000 miles. The dealer told me that after many diagnostics that it could be the fuse panel, but it was just a starter because it could be something else. I talked to drive time to see if they could do something about this but their answers was NO. So now, I have this suv parked in my garage because I don’t have 1,300 cash to pay for something that “it could be the issue”. And in top of that I have make payments on something that doesn’t work 😡

I purchased my first car with this company and had a delightful experience. SHEWAN had amazing customer service and help me and explained everything thoroughly. I would 100% recommend this place for new or used car purchases.

Vanessa Torrijos was very helpful made us feel comfortable and I was able to buy my first car. Very good customer service. Thanks again.

I recommend DriveTime to anyone looking to purchase a used vehicle. Special thank you to Vanessa T., at the Sacramento location, for her honesty and friendliness. She was straight forward and helped me get the best deal with a low down-payment.Thank you DriveTime for helping me get back on the road.

Friendly staff, very helpful. Shewan is the nicest sweetest sales agent I’ve ever met! I highly recommend Sacramento Drive Time.

Vanessa, Jeremiah, and the whole drivetime crew are the absolute best.!! Ill see em again. Thanks a lot guys vanessa your the s?%t!!

The best!I was not sure I would qualify for a vehicle especially one I would want. But after applying online at DriveTime they assured me I was approved, and for the vehicle I wanted at the price I was comfortable with. I couldn’t believe it! But both Vanessa and Corey worked with me and got me into an amazing vehicle that I LOVE!!! After the year I’ve had it was one of the best things that happened to me! I would recommend DriveTime to anyone who needs a vehicle, they were amazing and my down payment was seriously 600$! I’m so incredibly happy I went there first.

Vanessa was great person to work with. She was fantastic, kind and kept the process simple and easy. Thank again! Go see her!!

Vanessa was very helpful her customer service was excellent go see her very friendly! She needs a raise!

Id love to get another. Csr with a low payment

I wanted to share my experience with Drive Time and the Sales Associate that helped me along my journey. Shewan is her name, please keep that as a mental note if you are wanting to purchase a vehicle. The way she represented Drive Time reminded me of the old school Nordstroms experience/service you would receive when shopping in their stores 15+ years ago.She made the experience seamless and effortless. All my information was verified before I arrived. All I had to do is show up and pick a car, oh and the car I may add was cream of the crop. I went and got a pre-purchase inspection and the person who did it stated how amazing the vehicle was and that he was trying to find something wrong.This was the first time in my over 25+ years of car buying experience that I didnt feel like I was getting taken advantage of.Shewan & Drive Time are car selling Angels! I would HIGHLY recommend them and I know in the future I will be making my next purchase through them, especially if Shewan is there :)

Awesome people, Vanessa Torrijos and Jeremiah Padilla was very professional and made buying a vehicle easy.

Vanessa was awesome.. help me get a great car . Very satisfied ❤️❤️❤️❤️

Vanessa did an excellent job and went above and beyond to get me a car. Thank you soo much!!! A++++++ for customer service.

Great customer service, respect and communication. Direct and not the forever all day numbers game that Ive experienced purchasing vehicles. Highly recommend!

Awesome place, zero hassle, friendly people, would highly recommend!!!

Great Customer Service!! Would recommend you to all my family and friends thank you very much. Need more people like you make this world a better place.

I was helped out by vanessa trullijo and she was not only relatable and patient but feom day one she helped me feel comfortable. She was a great host and customer service was great.

My sister suggested we go to Drive Time and we were honestly skeptical. We wondered if we would qualify and be able to afford to leave there with a car today.Well thanks to Cory, we did! And we love it! He was very informative, thorough, helpful in every way, and funny.Congratulations on your wedding by the way! And thank you a thousand times for helping us today.

I had a great experience with using drive time I am a first time car buyer with not so great credit Vanessa and shewan helped me so much the only thing I would suggest to anyone is that you have insurance already figured out and go earlier in the day so you can get your vehicle the same day thank you Vanessa and shewan for helping me get into a new car

Vanessa did an outstanding job!! On point, accurate and very detailed!! Also Jay was very polite and professional Thank you both for all your help!!

Vanessa is amazing! She took extra time with us to make sure we got exactly what we wanted.Customer service a 10. Drive Time is lucky to have her representing their company. Definitely coming back and will refer my friends and family.Thank you Vanessa.

Vanessa was great, she explained the buying process in detail, was friendly and knowledgeable. We walked in thinking about buying a car and left buying a car and knowing we made a great choice. Thanks!

Cory was AMAZING and went above and beyond during my visit. I am very satisfied with my car buying experience and would recommend Cory to anyone I know looking to purchase a new vehicle.

Shewan, had great customers skills did not rush nor force me into buying a vehicle.Great pricing and selections on the lot.I highly recommend Drive Time.2 thumbs up!

Great place to come and get a car quick and easy Vanessa was very helpful I highly recommend to go see her

Great experience.. shewan was the best salesperson.. she walked us thru the entire process.

Such a great car buying experience. I never felt pressured into buying which is definitely a different experience than most car dealerships I have been too. I was assisted by Shewan and she was fantastic at explaining everything to me and ultimately getting me into my new car.

Vanessa, I Give Her a 10+ in Customer Service She Is Very Thorough, and Very Kind I Recommend Her 100%

Vanessa Torrijos was very helpful and made the process go by real easy Im very happy

Great customer service, very explained well i definitely recommend this area

My car buying experience was surprisingly great! I hadnt bought a car in 16 years and didnt know what to expect. Mishan was amazing! He called me before our appointment to get an idea of what I was looking for, suggested some options based on my wish list, and he (and his manager Quinton) found the perfect vehicle for me! Thank you Mishan!!

Vanessa was an excellent sales person. She was great in helping me understand my credit and how to improve it And she sold me a car!! Thank you and the entire team for your service.

Awesome customer service... Period .. Staff very pleasant considerate clean always wiping down areas for safety... continuously checking on customer... my daughter was able to drive off lot with her first new whip.. no hassle. Smooth process .. she’s happy I’m happy.. thanks drive time

Vanessa, Ilia, and the drive time team did a great job helping me get into a nice vehicle for a good price. They worked with my credit and its a good option for people.

Great experience at Drive Time. Shewan was helpful and patient and knowledgeable. I would definitely go back

The dealer Mishan provided fast and professional customer service. Extremely polite and friendly. My experience with them was awesome.

I really enjoyed working with Vanessa she made everything really easy and pleasant.

Cory, Shewan, and Vanessa have made my experience so easy and worry free, I appreciate the dedication to thier customers.

Sheeran Bins is by far the best. She made my visit at drivetime a pleasant experience. Quinton Lane also worked diligently with me to get me approved for a vehicle. Drivetime Sacramento has the best employees. Once again a big shout out to Sheeran & Quinton for all of your hard work you did for me!!!!!!

Mishan was amazing he made sure I found the right car with no pressure to buy. He made me feel extremely welcome and did everything he could to make sure I was satisfied. Whenever I get another car I will come back to DriveTime and see Mishan.

Vanessa was very awesome. She was knowledgeable and friendly. I would recommend her to anyone I know.

Vanessa was very pleasant and friendly. Very good experience.

Vanessa T. Did a wonderful job with the process, she was very thorough and patient with us. She is awesome!! Go see her and she will hook you up! We love our Explorer, thank you!!!

Best experience ever workers here are amazing excellent service totally recommend it general manager Quinton is phenomenal staffs are very helpful and I thank you guys for making this experience great for me

I went in not knowing what kind of a car I wanted. But when working with Shewan, she put me at ease and explained everything to me and showed me a wide variety of cars. I never felt rushed and was presented with complete patience and lots of laughter. Everyone there has been absolutely wonderful and I would recommend this car lot to anyone looking for a new car. I am extremely happy with my new car. 🥰🥰

Vanessa was a wonderful sales lady she walked me through the process. Sold me a great car

Very nice people

Worked with Vanessa T. throughout my process and she made it quick and easy for me. Was very up front with all information and helped me find a car that was the best fit for me. All other staff that assisted were just as helpful. I will definitely recommend this place to others looking to purchase a car with less than perfect credit. Thank you Vanessa!

Vanessa Torrijos was a wonder! Professional, kind and made buying a car seem effortless. I cant thank her every for her kindness. I recommend you buy from Drive Time and ask for Vanessa!

Vanessa was awesome with helping me purchase my car, she was very friendly and made my experience amazing 👍😃

Cory was excellent I recommend this dealership and any of the employees are extremely helpful started from Jeremiah to Quentin and finally to Cory you guys are absolutely amazing

Vanessa was very nice and helpful and showed me the perfect vehicle and got me on the road the same day within a few hours!!!

My experience was good and well informed about every detail of buying the car.