There was recently a change in my benefits and my prescription was placed on hold. Nobody from the pharmacy contacted me to let me know this was going on. I did not realize that my prescription could not be filled until I showed up at the pharmacy and asked about it. If they had notified me when the prescription was held up, I could have very quickly and easily taken care of everything.I am enrolled to receive text message updates regarding my prescriptions, but I did not receive any notification by text until I had gone to the pharmacy to inquire about the status of the prescription. Meaning that nobody is engaged with whatever system they use to keep track of such things.

Wrist experience at a CVS store in my life. Staff completely rude and unhelpful. Management is dismissive even when asking simple questions.They DO NOT update their inventory online so you will shwo up and theyll be outdont waste your time coming here. Absolutely terrible establishment.

The pharmacy staff are helpful, and friendly. They go out of their way to help you, thus making them professional. Im pleased with excellent customer service I receive here.

I live right next door to this CVS, its always clean & the personal are friendly.

Too many cool things to check out!! My 5 minutes = 1 hour!😄

My pharmacy ❤️

They had 3 check outs and a total of 2 people in line... it still took 45 mins to get rung up.....

CONSUMER BEWARE FAULTY GREENDOT CARDS/MONEY PACK VISA CARDS SOLD HERE.Dont ever buy a Money Pack prepaid card here. I did earlier this year for 150.00 and i still dont have my 150.00 in fact the website wont even allow me to sign up.I reached out to the company with copies of my receipt and my unloaded prepaid visa, and even though its their policy not to refund money, an associate emailed me back and said that they would refund my money and in 10 days Id reciever a check in the mail...in January itll be a year. Im still waiting to hear back from these people.CVS sold the card to me.

Ok first off this is a bad example of a cvs store not only was my experience bad i felt completely disrespected by the little Asian girl. At the register i came in the store and got in line and then a lady got in line behind me when it was my turn to go up to the register she rold me i needed to go to the back of the line and if that wasnt bad enought she wouldnt even cash my lottory ticket i know 500 my be a little bit more then she had in her register but she told me thier store policie was that they can only cash lottory tickets for 300 or less

Super friendly staff. Very helpful and caring pharmacist. I love the convenient access and location.

Trying to get the Pharmacy to pick up the phone here requires the collection of several rare artifacts from a time long forgotten and the utterance of an unknown magical passphrase. Good luck and godspeed if you ever make the decision to transfer your prescriptions here.

Front windows coated with thick dirty cob webs. Was met at the entrance by a panhandler asking for money. Clerk didn’t know if they stocked a product I was trying to return from another c v s. Had a row of wine but could not find any chilled. The clerk was nice but clueless.

Dont order same day posters, the machine is never working

Very helpful and always has my prescription ready.

Terrible. I dropped off my prescription a week early and when I went to pick it up, they say they are out of stock. I stop at 3 CVSs trying to find out one that has my medication in stock and finally Im told they do and it will be ready in 30 minutes. I come back 2 hours later and am told it will be 30 minutes. They hadnt even started on it. Then Im yelled at by the person behind the counter Im not a robot. I would never come here if it wasnt the only option my insurance gave me.

Ew. Literally disgusting, Im here to watch my sisters and needed my vitamins. So CVS was the obvious choice but I get in their and its EMPTY, like, going out of business empty. I figured maybe its close to shipment day. Whatever right? So I got what I needed and went to go grab some snacks because, duh, who doesnt like applesauce? I get back there and theres one box... covered in mold. I just grabbed a zebra cake... turns out thats expired too. If I could give you less than one star I would. Very disappointed and sickened.

Pi$$ poor customer service! Young female who i dealt with needs to learn how to deal wirh high volume times and learn to multitask. Avoid this pharmacy and drive a few extra miles so youre treated a bit better, I guess you cant expect much from a CVS.

Easier to get in and out than going to Walmart. Prices are a little higher but they usually have what Im looking for especially in vitamins

Love the free cash back coupons I get just filling my prescriptions but it is a bit more pricey on the goods here. Much better pharmacy and staff compared to Walmart

Went on the night of 05/26/16 to use the photo center kiosks to print ONE picture. 9pm very few customers coming in and at least 3-4 employees around. In and out right?Im sitting there working on one kiosk for 30minutes when I ask an employee for assistance. He says oh it hasnt been working all day and walks back towards cash register. A sign on the kiosk or a hey it doesnt work wouldve been nice.So I use the other kiosk. Sitting there 15-20minutes when I ask John, shift supervisor, whos a few feet away from me for help. Hes rude, doesnt want to be bothered to help, says dont know what to tell you, Ive only been here a week, theres always a network/signal issue & resumes stocking candy on a shelf. No apology no customer service skills at all. What a great manager. Sees me sitting 3feet away from him struggling on the two kiosks that do not work and becomes upset when asked for assistance from a customer.Waste of 45minutes, but more frustrating, horrible customer service.This CVS may be less than a mile frommy house but because of the customer service and regular homeless individuals standing outside the store, I rather drive to another store.

South Natomas CVS is great. Some of the reviews sound like people are expecting a 5 star hotel....Dah, this is a pharmacy! Of course it is sometimes busy.....Of course you may have to wait.....I have always found the staff and the Pharmacist to be super helpful and knowledgeable. I love CVS coupons and enjoy this convenient location at El Camino & Truxel......lots of parking and close to lots of grocery stores....one stop place to shop for everything.

This became my new pharmacy when we changed insurance this year. For the most part, the pharmacy is pretty good. They do an automated call when your script is ready and it usually takes about 1-2 hours from the time by doctor sends it to when its ready to be picked up.Once I had them change the name brand script to the generic script and they did it in about 5 mins so pretty quick. When I have gotten a consolation the person had to go ask somebody else which seemed super sketchy but I dont usually need a consolation so idk.The store itself is pretty clean but I dont really shop there unless its something I need when I grab my prescription. Prices are hit or miss depending on what you need. Theres almost always homeless people outside asking for money or people just loitering which can make you uncomfortable and the non pharmacy cashiers are hit or miss if they are cheerful or hating that they have to work. Overall since I just use the pharmacy it works but not a great place.

I Love Going To This CVS, Not Because It Has Everything You Need. But Because Of The Great Customer Service That The Cashier By The Name Of Marcia She Is Always Pleasant And Cheerful No Matter How Long The Lines Are She Takes Care Of Each Customer In A Timely Manner. Yolanda C.

Juna at the pharmacy is my favorite 😍😍😍she knows a lot and is helpful and really pretty to look at :)

Helpful employees when Ive shopped.

This is the worst anb dirtest cvs i ever been in it is so poorly run new employees every time you go in Im not even sure the pharmitest are even licensed!

Very poor latley, long waiting lines. today got an inhalor multidose for asthma, I am 74, hopped up on steroids from the ER and cant fricken figure out the dosage, I can grossly overdose or underdose lending me back to the ER. Print on aluminum packets way to smal to read. this is serious risky medicine, so you would think the pharmacist would explain dosing in each ampule...3mlin each vial or in each packet? No, no offer to consult..... dangerous.......and unlawfull

ALWAYS slow. Cashiers are busy handling other issues besides checking people out. The past few times Ive gone into this location it has taken 20-30 minutes to purchase less than 4 items each time.

We were on hold for over 40 minutes to call a prescription in. On top of that, they lost our prescription and called us back to get it. Our patient did NOT have his prescription for his appointment. Poor service and awful wait time. The person who called us back blamed us to the patient and said we didnt leave the message properly, even though we spoke with a person.

Absolutely good place!

Fast with prescriptions!

Frustrated Staff pharmacists with a few technicians, and top of that very poor customer service.

It takes 1 to 2 weeks to fill a prescription. Theyll pick up the phone then hang up. My doctor is now demanding I find a new Pharmacy. Luckily there is a new Walgreens being built across the street.

CVS. Sometimes, you need to go there.

Excellent service awesome employees

Close before 10pm

Employees are always there to help find products and answer questions