Super helpful! They will definitely continue to get all of our business!
This place and the gentlemen who work there are simply the best. I call the shop on average about once a week for all sorts of information. Im looking at buying a 700 right now so Ive been calling more frequently than usual. They always answer the phone (nearly on the second ring). They always answer my questions in a straight-forward manner, never trying to sell me things Im not looking for. Ive never had my bike worked on there but I have purchased parts from DTR. Its always a good experience. They know what you need and the price is fair. This is a business trying hard to be the best.
By far the best customer service you can get. Go here if you need parts or service done.
It was an awesome experience, I’m a 14 year old with a Yamaha banshee I’ve recently bought, but was not to put together right and blew up on my 3rd ride. I took my cylinders and crank in and they treated me with the respect and helpfulness I wish some other places knew. I may be 14 but have been working on anything with an engine since I can remember. I wish more places treated me this good(with me being a 14 year old) and treated me like I am a human being and not just a kid. Would highly recommend and they have my business for the rest of my life.
Very knowledgeable,helpful,and fair priced Ive been out of the quad game way to long.This was my go to store/shop 10+ years ago when all i rode was banshees and now itll be my go to for all my four stroke needs.Great place and people keep up the great work.
They always have time to talk and inform prices are good and part are available
Extremely professional!
Called during business hours and got no answer so I left a detailed voicemail.That was over a month ago and never heard back so I had repairs done elsewhere. Even if you did not have time to do the work .. a return call would have been courteous
Good guys know their stuff fair price
I have to agree this place is wonderful, My husband has a nice built lt250r that we had gotten that the clutch was burnt out. After getting a new clutch we had put it together and was not engaging. After a few day at the shop and continuing to figure out the problem was finally resolved just in time to go to sand lake this weekend. Yeah!!! Thank you so much Jimmy for your time you are a great person!
Great place full of knowledge and great deals. They always do a great job!!!!
Always honest, can’t wait to get my Grom tuned there.
If I could give 0 stars it would be for the people skillz this shop has shown me. This is not a Joke and if I see a worker or person who works there and says other wise I have no problem walking in their and laughing and showing them how to split a case on a motorcycle. 7 hours and 700 dollars just to start work on my bike. I am no dirtbike geniuse but I know mechanics. I would never let these guys touch my bike just cause the way they treated me on the phone. I get you guys are proud but wow 7 hours and 800 dollar quote just to split the case of my bike ha what a joke
They tune and repair mostly ATVs but are pretty good at tuning Motorcycles also,
If youre just looking for a parts dealer this is a great place to purchase parts. I took my Honda 450r there because I was having a no spark issue. My 450r makes 61 horsepower and is far from stock. I am very good with engine work but I ran out of time to work on my bike. I called DTR and they told me they werent busy and could get my bike in and get me back out riding. I spoke to the owner and gave him all the info (it was running then quit, recent valve adjustment, not a stock motor). I told him to cap the budget at $300. He told me they would look at it and give me a call. I waited for two weeks then called them and they told me they havent started on it yet. I waited another two weeks and called again and they told me they ordered parts and would call me back. I never got any calls and when I called back they would tell me the mechanic working on my bike will call, after five calls over five days I still wasnt able to talk to the mechanic. I waited another week and expressed my frustration with not being able to get ahold of the mechanic. Finally the mechanic told me he couldnt figure out what was wrong with it. He said the wiring harness was bad and needed to be replaced, he said he adjusted the valves and did a leak down test. My bill was now at $455 and they suggested a total engine rebuild because of the leak down test results. I told them no and picked it up. The staff tried to tell me my bike had parts on it that werent stock and thats why it was having problems. I told them it has been running great for years and the mechanic stated he wasnt aware of that. They told me they though there wasnt enough compression to start. I paid my ridiculous bill, which was $155.00 over budget and I got back my bike in the same non running condition and it took 60 days. I took the bike home and started testing the electrical components and found the stator to be bad. I replaced the stator and my bike runs great again. If you have a high performance atv do not trust this shop. They will nickel and dime you out of your money and take a long time doing it. They have terrible customer service, especially when they charge $100 per hour for labor. My plastics and seat also now smell like stale cigarettes, which is now stinking up my garage. When I picked up my bike, I was pleasant and paid the bill. They pushed my bike out of their shop and rolled the garage door shut. Leaving me to load it up into my trailer by myself in the rain. I will never use this shop again and will strongly urge my friends to no use DTR either.
Matt and Jimmy are great! They have kept my old honda 250rs running great as well as my yfz 450 and raptor 700. I moved out of the county, but make the trip in from Dundee as I trust them with my bikes. I always get my questions answered and they will save me money by having me to do the simple stuff on my own if it is easy. Thanks again, you guys are great!
Great customer service!
These guys are great!! I have been a customer for over 15 years. They have helped me build my 88 trx 250R, 2001 Banshee, 2004 Blaster, and help me located a low hour YFZ 450 when it was time too go four stroke. If you need an ATV or side by side mechanic or accessories give Matt Or Jimmy a call.
Did not like it. They charge alot and they dont do the work right and they charge for their mistakes
These guys can make your ATV purrrr
Grate people always very friendly A++ thanks guys u rock
Great guys