HIGHLY RECOMMEND! Excellent equipment - knowledgeable staff - fantastic to work with.The Albany Area Chamber of Commerce hired Cascade Sound and Stage Lighting for our Distinguished Service Awards Ceremony last weekend, and they were fantastic to work with. They provided a camera man and two large screens to showcase our awards ceremony. We typically have a seated dinner indoor, but due to COVID, had to get creative and do a drive-in ceremony at the Expo Center parking lot. They were instrumental in making this a success!! Due to it being something we havent done before, we had a couple of glitches with technology, which Brady quickly resolved. Even in bright sunlight, the screens showed up and looked fantastic - it was a game changer for our ceremony. I worked alongside Brady to toggle back and forth between the camera and PowerPoint - he is professional, a calming presence, knows his stuff and pleasant to be around.
Great small biz with fantastic great deals...
Very knowledgeable and friendly team. Every interaction has been great over the past year and I look forward to more opportunities working with them in the near future.
We were coming in for a very specific item and the gentleman was able to help us out. Thank you for helping our wedding out!!! Amazing and patient service.
I was very pleased and happy to have worked with Cascade Sound for our little production is Salem. I really liked their customer service and quick response time. Kudos to Brady in the Production Department for his dedication and passion for his job. Nobodys paying me to write this... Im just a satisfied customer. :)
Cascade Sound set up the A/V system in our brand new church 3 years ago and have supported it ever since. They have been great at listening to our needs and tweaking the system accordingly. Response time has been stellar as well. Thanks Cascade Sound!
Matt was very easy to work with and help make our daughters wedding amazing!! He kept things going throughout the evening and took requests which was a big plus for our crowd!! Thank you so much, Matt!!
The staff at Cascade Sound is friendly, patient, and very helpful. I had a serious problem with a new power mixer that was not providing volume to a low impedance microphone. No one online was able to pinpoint my problem, but Lance went out of his way to test similar equipment in the showroom to trouble shoot my issue. This process took quite some time, but he did not give up. When all else failed, Lance deduced the problem was the way the combo jack was wired. He suggested a simple adapter that took care of the problem. Most people would have given up after so much time, but Lance stayed with it until the problem was resolved. Im truly impressed. Praise the Lord!
Helped me with lighting decisions by demoing systems. Took time to explain and explore options. Will use them again in the future
Lewis knew his stuff and had my keyboard fixed fast and right! Going with experience pays off, big time! Thanks!
Awesome staff. Rental guy knows his ish. Plus they have some awesome sound equipment on display that is worth just going there for that.
I had a guitar amp problem and Louis Donlon (repair guy) went out of his way, exploring every option to repair the amp, but in the end it could not be fixed due to a manufacturing defect (and now out of warranty and unable to get it replaced). This was my first experience with cascade sound, and I appreciate Louiss demeanor and care through the experience. Thanks again Louis.
These guys are great, from everything to professional conference room installs to equipment rentals, this is my go to team!
Great for rentals for small parties, large outdoor event and even a wedding, like ours.
I left a detailed voice message and repeated the phone number and I did not receive a call back.I also emailed via the website and directly and I still have not gotten a response.I am disappointed as this was a referral from another company.
Found the sound system parts I needed easily.
Very knowledgeable staff. I will be coming back for sure!
You wont find a more capable group of sound and stage guys, I would recommend them to anyone needing installs or rentals
Very helpful people there.
Took care of us with the Commodores!! 💘
Coolest place ever
Very bad service