They had my hard-to-find vehicle. The sales team work with me to get a deal I was happy with even with the limited stock available. Jeramey was really helpful and even helped me set up my phone app.
The staff was amazing from start to finish. Solomon was an amazing help. He answered all our questions. Have us options and made us feel comfortable each step of the way. Jose made the final paperwork easy and stress free. This team was amazing and we will be back in the future.
We bought a 2022 Telluride from Les at Power Kia. He was very helpful and went above and beyond what a normal salesperson would do. If you are interested in a Kia be sure and ask for him. You will have a fantastic experience. 😀
The service is the best! I got there 90 mins. Early fully expecting to wait. Nope, they worked me in! Very pleasant experience. Thank you!
This is only the fourth vehicle I have purchased on my own. 2 cars are from power kia. Mike was a wonderful sales man today. He worked hard to get me the car I wanted really close to the price I wanted. I would definitely recommend power kia and I will be glad to come back
Dalton and Jim 💪 were great. Was a easy process and we left feeling satisfied and happy with our purchase! Definitely recommend Power Kia!
The purchasing process was somewhat stressful, however the contact sale representative was great. I have to reserve judgment on the administrator having not meet them. They were not forthcoming about loan options as a result I had to be firm on my time and amount of monthly obligations. They did present a satisfactory offer, but it took 5 hours. The first service was at no cost to me. That staff and Technicians were great. Speedy service and forthcoming with information. Stay true to your needs and they will adjust to your reasonable expectations. Thank you Robert Staack.
Steve helped me quite a bit, I feel if you take your car to a parts store to be scanned, dont let them clear the codes . Come to find out its common practice. It does not help the tech. When you take the car in for an issue to Kia . Keep up the good work Kia.
The staff are all friendly and helpful. They work fast and explain work done. My only complaint is the waiting room. Its small and has comfortable furniture.
Best place to buy a car! Best person to buy a car from is miguel. 100% recommend him we have been buying cars from him since I was 13 always a great time and fun process come see miguel for your future car
Only place I’ll take my car for any work I need. The customer service is always amazing and the pricing is great. Never have had any issues and have been going here for years. Highly recommended.
Miguel led us through a seamless process from start to finish. He was professional, informative, and most importantly friendly and enthusiastic. He helped us decide which features were available, compared trims and discussed cost differences, and guided us to a decision we would be pleased with for years to come. We highly recommend Miguel as he makes car buying as painless as possible, and dare I say it, even fun!
From the first time we met Jeramey Braman, we were impressed with his “Heart For Service”.Although just a young kid in appearance, he has an old school, respectful, and helpful way of treating his clients.We were looking for a specific car and trim level of a popular, but hard to find model. Jeramey did all the running around and legwork to make it easy to get the car we wanted.When they didn’t have the car in stock. He stuck with it and us to provide a solution that worded for us.Thanks Jeramey! You went above and beyond the call of duty to find and make the deal on the car we wanted.
Andrew was ready to work with me the moment I pulled in the parking lot. I couldn’t have asked for someone that was more attentive and accepting of my needs and wants than this guy right here. I highly recommend seeing Andrew at POWER KIA. Jeremy was also a great help the day Andrew was not in the office. THANKS GUYS!!!
Upon arrival at the dealerships service dept., Power KIA of Salem, I was greeted by Devon and was checked in. This was my first service and everything went great! Friendly and courteous staff! When my service was finished I was escorted to my car, which they had washed, and I was on my way home! Ill definitely consider coming back here for service in the future and I leave in Portland...
Both Alex and Jim have been very helpful and took the time to answer all of our many questions. We were originally going to purchase a vehicle online, but because of the low pressure and nice staff, we are very glad we decided to walk in for a face-to-face interaction. We are very pleased with our experience at Power Kia and would/will recommend to our family and friends.
We were helped by Jeremy, Andrew, and Tyler to find the perfect car for my wife and all the kiddos. Jeremy was super helpful and on top of finding out which vehicles were available and worth while for us. Highly recommend Power Kia
My dad and I went to power Kia to get a new car since I’m starting college soon. Everyone was incredibly friendly and eager to help right when we got there. Miguel showed us around and helped us find the perfect car! He was so nice and made the experience really easy and comfortable.
Michael was wonderful in helping us get a new car. Any question we had we had the answer. Very helpful throughout the entire process. Extremely happy and satisfied would definitely recommend. Micheal was great helping my dad Michael. He is leaving very happy.
Great sales team at Power Kia! Alex was a great help and helped me find the perfect car!
Would have given 5 stars, but since it took a while to get my car diagnosed, I left 4. Power Kia has always done a great job with taking care of my car. Their response times could be improved.
Was so excited to work with Michael Verton. He was so kind and very helpful. Would come here again in a heartbeat for another car if I need one. Everyone is so kind
I bought a used Volvo from here and the team I worked with was great! Very friendly and helpful, especially answering questions I had being a new owner. Would definitely recommend!
Quick and easy oil change. Eric was friendly and knowledgeable.
Saul and Jim good helpful sales team. Got us in the car we wanted. Thanks.
Wow! We just had a great experience here at Power Kia. Tim Roden was awesome in trying to get us a workable deal and was so great to work with. He went the extra mile! I’m so excited to get this beautiful car. Also we were just planning on getting used car but he got us such a good deal we got new one!
Michael was absolutely amazing! So helpful and so informative. He worked with our budget perfectly. I was really anxious about getting a new car but he made the process super easy, fun and great! Thank you Michael!!! 😊
FIVE stars for Les Payton and Power Kia!! Finding a Telluride with the specs we wanted and at a price we found reasonable was extremely difficult and painful before we drove to Salem from Hillsboro. Working with Les was easy and fun! I never thought I’d say that about buying a car. Les listened to what we wanted and delivered exactly that. He spent two hours with us on the lot knowing there would be no sale that day (all 2021 Tellurides were spoken for) and possibly not for months until the car we wanted was available. He was very transparent and never pressured us into buying a different car that was on the lot. What luck that 5 days later, a buyer would back out and Les would text us early in the morning to say that a Telluride with the EXACT spec setup we wanted was available if we could get there quickly (there were several interested parties). We’ve put 1400 miles on the car in less than 3 weeks and we are IN LOVE. We finally have our dream car thanks to Les!Les, thanks for taking care of our family, for making this car buying experience the least stressful as possible, and for being such a good dude. :) We’ll definitely be recommending Les to anyone that is looking for a car and we’ll be going back to him when we are ready to replace our 2nd vehicle.
I made an appointment to get my oil changed, my wipers replaced, and my brakes done. Apparently, there was a miscommunication (which I get, totally happens) and they weren’t sure if they were doing my brakes. But instead of just asking me if we were doing my brakes- because I was sitting in the waiting room the whole time- they just didn’t do them! So I waited almost 3 HOURS for an oil change and wipers. And now I have to go back to get my brakes done and who knows how long that will take…I really do understand that mistakes happen and normally, it wouldn’t be that big of a deal. But what turned this experience into such a bad one was the lack of communication. I just want to be informed of what’s happening (or isn’t happening) and consulted instead of having my decisions made for me. At one point, I was asked if they were, in fact, going to do my brakes- how should I know! I’m in the waiting room! Plus, the appointment that I booked online clearly said in writing to do the brakes. I just assumed they would actually get done!This was a terrible experience, but I’m sure it was not the norm. Many people were in and out very quickly while I was there so probably take this with a grain of salt. I just really needed to post this because this experience was not okay and I think it’s important that someone other than the woman whom I cried at while she rung me up knows about this and works to fix the problem.
Jim was excellent, I highly recommend seeing him if you are interested in purchasing a vehicle. He is a straight shooter and will do everything he can to make sure you are satisfied in your vehicle buying experience. Can’t say enough good about the experience I had. Another gentleman I had the pleasure of dealing with was named Alex, he went above and beyond to make sure things were taken care of and satisfactory.
Got a great deal with Micah. Great service very quick and efficient. Highly recommend for an easy peasy purchase
Andrew was upfront about the entire process, responsive, and an absolute pleasure to work with! One of the best things was the respect for our time. We went in for a test drive in May and explained our timeframe to acquire a new car (late summer). He was great about checking in to see if a similar model on the lot was of interest. When the exact make and model of the car we selected became available, I basically agreed to buy it via text message while out to dinner, had a couple of calls the next day to go over warranty and pricing, and Andrew delivered it to my door the day after that! We had a great overview of the features, signed the papers and that was it! Look Andrew up if you are in the market for a new car - you won’t regret it! Andrew unlocked the mystery of how to go about getting a very popular model, set expectations for the process and timeframe, and showed me the numbers. There are so many amazing features that my current 2008 car just doesn’t have. I feel like I went to run a quick errand and came out buying tons of things I didn’t know I needed. And of course I love them all! The experience was very easy and did not take up as much time as I anticipated, which was a plus. I would definitely recommend Eric and the Power Kia finance team..
We worked with Dalton. He worked hard for us and was amazing to work with. Were very happy with the experience and would do it again!
Returned 8 years after purchasing a Sorento here because my experience was great. This time went for a Telluride. Andrew helped us out with comparing cars and test driving. Overall great experience and I doubt you can get a car purchase done start to finish faster anywhere else.
Les Payton (our salesman) absolutely ROCKS!! Not only was he super helpful, but he went to two separate locations to get us COLD bottled water while we chose our vehicle. He also bought us both LUNCH at La Hacienda Real since we were both hungry and were choosing a car over lunch. Im telling you this guy goes the extra mile to make sure his clients are treated like royalty. When taking delivery of our new car, he said to consider him our car concierge and not hesitate to call him on his personal phone anytime. Ask for Les when you go car shopping - you wont be disappointed. Hes building a great reputation and should be rewarded for his excellent service. This is an organization you can trust!
Great dealership with great new car inventory. Was very grateful for Andrew and his ability to work professionally and complete the entire process in a timely manner. His knowledge of the brand was impeccable and he and his sales management team worked up a fantastic deal that I was very happy and impressed with!Definitely ask for Andrew for assistance purchasing your new Kia! He doesnt feel like a salesman. Just felt like a friend was assisting me!
Ulises was great and answered every question we had. He made the process smooth and has EXCELLENT customer service. This is our 3rd Kia vehicle from Power and highly recommend. Thanks, Ulises!
This place is awesome. Jim Roden was fantastic I am so happy with my purchase. I highly recommend these guys!!! Thanks again Jim!!!!
Although I had an appointment, they were not expecting me. They tried to tell me that I did not have an appointment. When they looked it up and found that I did have an appointment, they reluctantly found a tech to do the work. I appreciate that they honored the appointment and completed the service.
Had such a great experience! Jeramy helped me get exactly what I wanted and was super helpful and friendly to work with!Thanks to all the guys at PowerKia who made this experience easy and painless and for being so nice and friendly! ♥️
Super helpful to help us identify a car in our price range with great reliability. Used cars were well taken care of and showed us car fax report during test drive, and clear about the purchasing process. Made us feel confident in the purchase! Thanks Miguel!
Lester and Micah are the best! I came in for one Sorento and ended up purchasing a different one. Got a great deal on it, and a wonderful value on my trade in. Highly recommend!
Erik and Mike were great! Super happy with the awesome car!!!
Went in with no clue what I wanted and was able to leave with with great van. Michael and Miguel were very helpful in assisting me with looking and figuring out what I wanted. Neither of them pressured me to buy anything and were very helpful with staying within the price I wanted. They even sent my van out to Willamette auto for detailing to make sure it looked great.
Daniel S. was super amazing. Called him at 6pm asking about a truck and he had it at the lot within an hour and we started the buying process. Super smooth, super friendly. Definetly our new cars salesman.
We just purchased a 2022 kia carnival from Power Kia. Our sales man Jeremy was great. He had everything ready and deal done in the time it took us to drive from Eugene. Finance Department was great to work with and helpful. Thanks Power Kia for a wonderful buying experience.
I worked with Mike T today. What a great experience it was working with him. He listened well and really knew his stuff. I appreciated his demeanor and professionalism as I took my time making my decision. I really felt respected in the negotiation process and feel like I got a fair deal. I can see why the Kia brand is so popular in Salem, Or., Not only for the reliable cars but the great staff at Power Kia. Thanks Mike T. and Eric B. for helping me out.
Have done commercial business with Power Chevy for almost 15 years and Power Kia has now earned my personal auto business. After getting the run around from another dealer, Shane took care of my new vehicle purchase with zero problems. He, and the whole staff, were professional, trustworthy, responsive and very easy to work with throughout the entire process. The experience restored my faith in salesmen AND saved me a bunch of money. THANK YOU!!!
Have done business with these folks 1ce previously. Friendly staff nice surroundings All in all it feels like a dealership that sells much higher end autos. Gotta say though the Darth Vader virus mask was a little odd.
Update:I called Shane as he requested and the service department will be doing my front breaks for free. I appriciate the committment to customer service and the time that Shane took to ensure my problem was looked into properly.I bought a car here in April. Recently, I took it in for an oil change and found out that the front break pad are almost completely worn and the back break pads are not much better.I have had this car for less than 6 months. They knew full well when they sold me this $14,000 car that I would have to come in and spend a bunch to have my breaks redone.I will be taking my business elsewhere since Kia is obviously scamming people.
Big shout out to Power Kia. They got me into a car even though I have no so good credit. Andrew Roeser and Eric were able to get me into a 2019 Kia Soul . It was a lot of work but they managed to pull it off. If youre looking to buy a car go to Power Kia.
Jeremy and Chris were really such a help and they really made buying this car easy. Thanks guys!!
New car purchase was great! Michael and Jeremy were very knowledgeable and friendly. They really took their time and explained everything. Would recommend this Dealership.
Next week I will be on my 3rd Sportage because I LOVE these guys at Power Kia. From sales to the service department, I have always been treated very well, and none of them has ever steered me wrong. My personal favorite is Jim Rhoten in sales. Hes the main reason I keep going back to Power in Salem even though I live in Woodburn. Hes worth the trip!
Service Center was amazing and nice. Make sure to make appointment with them in person not on the phone. Much quicker.
Worked with Michael Overton on buying a kia today, was very friendly helped me find the best car for the price!
I came here to look at a Honda, Jeremy and I had emailed thru the day. He was polite, and very personable. He handed me over to Ulysses, and he also was very professional and knowledgeable. It overall was a great experience! Im so happy 😁
Everyone was friendly courteous took the time to explain what was going on what needed to be done.
My wife and I worked with sales agent, Devin. We traded in our car for a car on the lot and Devin was personable, professional, and patient through the entire process. We walked through car details, payment options, etc., and we never felt pressured to do anything even while staying at the dealership past close.Devin had good knowledge of the vehicles and it never felt like he was pulling our leg. Transparent and honest communication throughout.
Went in to get an appointment for the big fluids change, they had an opening right then, got free ride home, said it would take about 2 hours, got pH call about an 1 1/2 later was done, they came and picked me up, paid bill and was out of there. Really nice people, great service.
Dalton helped me out, first time car buyer, he helped me find what I wanted and I had an absolutely wonderful experience here, Jose the finance manager got me an unbelievably low apr for my first car. Stellar service here.
Still sitting on the lot writing this review. I’ve been here about 5 minutes, and seen 2 sales people, but no one’s bothered to greet me. I’m even parked immediately in front of the showroom, right in front of the big windows.the place is devoid of customers too…Guess they don’t wanna sell cars.
Mike Verton was extremely helpful in finding exactly what I needed for my family! Thank you so much for all the help! 😊
Devin was fantastic with making the process easy and helpful. Found me a great car and I can’t wait to recommend him to my coworkers and friends.
Andrew was amazing. Found me the perfect deal for the perfect price. I am a first time buyer and couldn’t be more excited. I left feeling very knowledgeable about my purchase and very satisfied with the service. Thank you Kia!
The sales staff was great, very helpful and courteous. They went out of their way to be sure to answer all of our questions. I would highly recommend them!
Devin was very nice and fully attentive throughout our purchasing process.
Great customer service, quick service. Love my dealership service department
Great dealership and a great team. Ask for Andrew! Great guy who takes time to find you what you want! And you cant go wrong with someone who loves Harry Potter.
Micah Saabs was absolutely great, super welcoming and made the process so much easier!
Jeremy was very eloquent & helpful, knowledgeable, very pleasant and easy to talk to, visit Kia & ask for him he’ll work with you to the minimal detail👍
Walked in ready to buy my first car and Miguel Cobian was immensely helpful, succinct, honest, and personable. My experience was great and I’m definitely coming back in the future
Service department is terrible I would recommend going somewhere else. After having warranty work done on our car I opened the hood and found nuts and bolts laying about un-installed. The car developed a clunk and a vibration immediately after this work was done took it back in and Kia said they couldnt feel the vibration or the clunk. Totally incompetent. And good luck getting through on the phone, nobody returns messages, nobody answers the phone, Ive been trying for 2 days to find out whats going on with my car and Im unable to
I was really pleased with my experience here at Power Kia. Jeremy helped a lot with my first time buying experience and all of the considerations I asked for were taken into account! Their staff is very respectful and works hard to find something that works for you! Highly recommend!
Friendly, efficient service. Service work completed and vehicle washed 10 minutes before promised!
First of all, thank you so much for having spanish speakers it really shows what kind of company you are. I also wnated to give a big thanks to Ulises Carzares for being such a big help in this process of helping my son buy a truck yesterday. We could not have done it without him really. He helped us find the truck, and helped us create a payment plan for it. I recomend his help to anyone wether you speak spanish or not. He was truly helpful and very senscere. A million thanks Ulises!
Excellent customer service. Most appreciated!!
Had a very pleasant experience with Miguel. We looked at a Telluride and a Carnival. Both nice vehicles. Opted for the Carnival, due to personal preference.
One of the easiest car buying experience that we have ever had. Dalton the car salesmen was great at what he did. Thanks so much for everything.
Thank you to Jeramey for the great customer service and to the entire Power Kia organization for a great car buying experience. If anything has changed in 20 years since buying a new car, its that the process is shorter and easier. I will certainly keep Power Kia in mind for my friends and family. Thank you!
Thanks again to Ulises C for making the whole car buying easy and simple with no pressure or hassle to buy right away.
Ulises was awesome!! He helped us purchase a car for my father and really went above and beyond! He was insightful, courteous and extremely helpful! We very much enjoyed our experience at Power Kia!
Get some guy says he scheduled me for an oil change. Well he didn’t. Wasted my time. Will not be coming back and will not buy my next vehicle from them either! Just lost a loyal customer.
Ulises was so great he didn’t try to up sell us on anything, he listened to what we wanted and got us exactly that! Was upfront about everything definitely recommend seeing him for your car needs and he’s bilingual!
As a first time car buyer everything went very smooth because of Ulises. He was very helpful with everything and super cool. 10/10 recommend Ulises!
Dalton at Power Kia was amazing and totally made our buying process easy and painless and fun! Thank you!
Our expectations were kinda low, they’re hard to find… we were looking to trade for a Sorento (new or used) and as luck would have it, they had one. Our salesman, Jim Roden, was enjoyable to work with. Long story short, we got a great Sorento. And in the right color.
I was treated like family, given clear and direct info with no pressure sales. Spent time finding me my perfect used car and did not push what I did not want. Clean and safe environment inside and out. Michael V. Is awesome! Perfect match for me. Highly recommend!