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Japanese Connection Inc
2515 Commercial St NE, Salem, OR 97301, United States
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Japanese Connection Inc
Comments
Ol
Review №1

Marv provided a transparent and high quality auto repair service. I am confident that the work done in his shop will last a long time. I really appreciated that the initial quote reflected the final cost, and I received detailed repair notes at the end.

Ji
Review №2

I called Japanese Connection because my Honda wasn’t starting properly. Mark was able to schedule me for the next day. He diagnosed the issue after I brought it in and let me know what it would cost to fix everything. He fixed all the issues and I was able to pick my car up the same day. Highly recommend this place! Will definitely be coming back if I need any future repairs.

Ju
Review №3

Excellent auto repair shop. Have been taking my Prius there for years after my sister recomnended them. She drove Hondas and as soon as they went off their new car warranties, she took them here. Never a bad experience for either of us.

Br
Review №4

Excellent place for automotive repair and service. Ive been a customer since the 80s and they are my first choice.

Ja
Review №5

Been taking my Hondas here for years they always do great work. Pricing is competitive.

Ti
Review №6

Mark at Japanese Connection is amazing. The O2 sensor in my Acura MDX was going bad. He fixed it in a day and for under $400. While he had my car he looked it over and let me know any potential future issues on my work order. Most other places would call you and try to get you to get everything done right then regardless of your budget. He just made a note and let me know how long it would take to fix those issues. Its nice going to a mechanic with a moral compass. Making sure he helps the customers current needs while not trying to just earn a quick buck by playing the you should fix this now or it could leave you stranded scheme. He explained how it needs fixed eventually but its not a right now situation. Will definitely be going back.

Ro
Review №7

Great service with a friendly smile!!

Wh
Review №8

Japanese Connection did a great job repairing my Subaru. They were thorough, professional, and helpful! I liked that the owner called me before beginning work on my car to provide me with a quote. He completed the repair promptly and I’ll definitely return should I have any future car repair needs!

Ch
Review №9

I brought my Toyota Highlander here for a timing belt and water pump replacement recently. This place is awesome. The people who work here are very nice and I got a fantastic deal on the products and services that I bought. Very happy!

Me
Review №10

Japanese Connection did a great job on my brothers Toyota truck. Went above and beyond with customer service. Thank you!

Mi
Review №11

I never write reviews. This is actually my first. I will not badmouth this business, I just wanted to get some clarity for what I experienced this morning when I called. I just purchased a 1985 Mitsubishi Mighty Max mini truck yesterday. It is a great little classic truck that I am excited to work on and get it to be a reliable daily driver for me. I have used Japanese Connection on multiple occasions for my wifes Mitsubishi Outlander and have always had a wonderful experience taking her car here. The work was good, service was great and friendly and price was affordable. I was excited to purchase this truck knowing I would have a specialized local JDM mechanic to work on my truck to keep it running as long as possible. When I called this morning and inquired about making an appointment to have them merely inspect the truck and let me know if there was anything that I should look out for and possibly have fixed in the near future the answer they gave me was: We are unwilling to work on your truck because it is too old and the parts are limited. That was it. No real explanation. Just a refusal. I have spent hours last night looking at Mitsubishi parts available and other manufacturers of vehicles that share components and they are definitely available. I know its tax season, and maybe your business is swamped right now, but a refusal to work on the truck and not even a referral to a shop that could help me out left me confused and bummed. I wont go as far as to not recommend using Japanese connection, because as I stated earlier we had a wonderful experience bringing our vehicle there over the past couple years. Any input would help give me peace of mind and hopefully give me some direction on where or who is willing to work on this vehicle. Thanks.

Vi
Review №12

Japanese Connection has been my only auto repair shop for over 20 years and multiple cars. Reasonable pricing, excellent service, quick turnaround. Marv and all of the mechanics and staff are very good at helping make an affordable decision that maintains the value of my vehicle. I have never felt overcharged for any of the various services Ive had completed there. They are very helpful, and can translate my concerns about noises, or odd movements in the car into appropriate diagnostics and repair. Honest mechanics are hard to find, I hope they stay in business for another 20 years!

Na
Review №13

They wont try and up sell you or use any kind of pressure sales tactics. They will always try the most affordable fix first. I have been to their shop twice for two completely unrelated issues and both times I was completely satisfied with the level of work and the sheer honesty of the mechanics. Great people to work with and affordable rates.

st
Review №14

I took my Tacoma there and the staff Marv and Jackie were honest, fair and listened to my concerns. They were able to fix my Tacoma the same day. Its nice to know that I have a mechanic I can trust! If anyone asks me if I know a good shop... Ill be sending them their way!Thanks for getting my yota back on the road!~Sam

Te
Review №15

Great service, fair and honest pricing. The best service you could ask for.

De
Review №16

We have taken multiple vehicles to JC over the years. Honest decent folks who dont come up with extra stuff that needs done. Marv ( owner) stands behind his work and I do not feel gouged after I leave from there. Good people / Good service

Pa
Review №17

Marv is awesome, friendly, and very reasonable to work with!!!I had a Toyota truck and bad luck struck causing the link gear to fall off the flywheel. It was a bigger job then Im geared to handle, so I took it in to Japanese Connection and they really did things right, and charged a rate that was definitely fair. If you cant do things yourself, then I would highly recommend bringing your car problems here!!Cheers!!

Ka
Review №18

Been going here for years, so appreciate the honesty. Always a job well done at a fair price.

Al
Review №19

Best auto repair shop Ive ever been to. Marv cares about his customers, and the reputation of his shop.

Ch
Review №20

Excellent service.

We
Review №21

Best service in town!

Er
Review №22

Great local business!

Information
3 Photos
22 Comments
4.8 Rating
  • Address:2515 Commercial St NE, Salem, OR 97301, United States
  • Phone:+1 503-581-4604
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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