Our sub-contractor rep who came out to do the flooring job today was extremely personable, reliable, and very helpful, and did an amazing job! Even though we didnt contract with JK Carpet directly (we used Service Master for the full job), their flooring guy today went above and beyond to ensure we had a quality product placed and a great experience!

They did my luxury vinyl floor and carpets. I cant say enough about their quality products and fabulous installation. One of Salem Oregons treasures.

I have never been in here until recently and the prices are definitely some of the best Ive seen and their service is great.

Well I hope Johns going to help me I havent been in there in about 10-15 years. I have two of my duplexes need to be re-carpeted

Great service. Fast and great price

Getting new carpet was a faster and better experience than I hoped. The sales team was communicative and helpful and the install team was fantastic. Super happy with our carpet.

Great customer service. Prompt, efficiant and high quality work; again, and again and again. Would highly reccomend to any Management company or private landlord for work in rental units!

So helpful! So much variety in flooring, counter tops, backslash and blinds too!

New flooring throughout my whole home. It was a big job with old flooring removal and new installation. Gordon was great to work with in sales and kept me updated. Sergio was amazing completing the job in four days. I highly recommend JK Carpet. I love my new floors.

Smart, knowledgeable, friendly people who know all things flooring.

Gordon was very helpful and a pleasure to work with.

Had a great experience with JK for our blinds in our 1920s craftsman. Rhonda and her team were super Easy to work with and we’re better priced than the 4 other quotes I received in the Salem area

We have use J/K for over 10 years for our commercial projects. I would recommend them for your flooring projects. Prices are great and they have always done a good job on the installations.

Fast, affordable, friendly, and effecient. Very impressed! Thank you. Highly recommend.

Store is conveniently located on Broadway in Salem, Oregon. I was able to shop inside the store and able to browse the selection. I was able to find a carpet both to the thickness and color of my preference.So if youre looking for a new carpet, or if you need tocto replace a part of your carpeting, I would highly suggest that you come on over to this place and look it over.

I had a guy out for a quote on new carpeting. He refused to wear a mask in my home. We are in a global pandemic and COVID-19 is spreading like wildfire. He looked at me like I had three heads because I had a mask on. JK Carpet Center came highly recommended by a neighbor. I was very disturbed by their safety practices. I will definitely not be using them for new carpet installation. I’ve decided to go with a company that actually cares about their customers. I have also been advised to contact OSHA about my experience. I am seriously considering it.

They do fairly well with the carpets and they also repair Hunter Douglas blinds and that process is not so quick.

Jk carpet is great! No pressure to buy, Gordon was informational And matched Lowe’s and Home Depot’s prices. The installers did 900 ft.² in three hours and we’re super professional great job JK carpets hard to find good service anymore!

Helpfull salespeople, low prices

Would give a zero star if option. What a disater of an experience we had with them. They installed flooring in my house on 3/12. The floor instantly was buckling and sinking. I called JK, they sent the installer out who said your fridge is too heavy! and then blamed the problems on the manufacturer. It took the manager Jerry over a month to get back to me. He NEVER acknowledged the inconvenience. Always someone to blame and never any answers. A 2nd team finally came to my house to fix and they said it could not be fixed and that new flooring needed to be ordered... another month goes by. Jerry is trying to get in touch with the manufacturer. Funny thing is, I could call the toll free line for them and would get immediate help. Jerry kept saying he needed them to replace the wood when the right thing to do would have been just order it and worry about your battles seperately. This is the worst customer service I HAVE EVER HEARD OF! Instead of taking care of a customer who has been inconvenienced for 8 weeks he was more concerned about his profit. Now 11 weeks later my flooring was finally installed. Funny, same fridge but the problem went away. Also, the new installers did a fantastic job, and the sub floor needed to leveled which I mentioned before the 1st install but the installer didnt care. I would recommend going somewhere else. If you have problems Jerry will not stand behind his work and help you. In a time where customers should matter most, you will quickly learn they are not important to JK. He hasnt even given us paperwork for their warranty or any from the manufacturer.

Amazing service!!!! Great prices and super friendly and helpful staff! Highly recommend

The best carpet experience Ive had. Great pricing and the installers were fast and did a great job. Would highly recommend.

Good prices, friendly service.

I love THIS PLACE! Mel and all the staff are so helpful and informative. Thanks for keeping Salem great. I drove from Lebanon to get some carpet. I wont go anywhere else!

This is the place to go, especially if you have a home where you want to do renovations slowly. They do everything well---the small room that needs new carpet---the formica on your kitchen countertops---the linoleum in your kitchen. I was recommended to them years ago, and I have never looked back. They are low pressure, carry top products and the place is fun to browse.

We are so impressed by the talented installers, who took the extra time to make our complicated staircase look flawless, and beautiful! They were able to order the Tuftex carpet we wanted in plenty of time, and even had a rebate. Great prices and such an amazing transformation for our new house. Curt, you knocked it out of the ballpark! Thank you!!

The salesman Terence is very nice and helpful in selecting the floor materials,but the vinyl floor installers did a poor job.After the new vinyl was installed, the garage entrance door cannot close.We, the customer, had to remove the bottom part of the door ourselves.They left a big mess behind.They put their dirty equipments on our nice carpet.The carpet, kitchen sink, bathtub got very dirty.Pieces of vinyl fell under the floor register.A few black marks were put on the wall.They scratched the toilet, door trims, lower cabinet doors and drawers.We spent over $100 on another contractor to repair the damage afterward.We are unhappy about these J/K Carpet installers.

J/K Carpet has always given me exceptional service and the best prices around anywhere. The staff and ownership are of the utmost integrity and extremely helpful in getting just what you want in your home. I have and will continue to direct anyone asking for this type of business to J/K.

So helpful! Great prices, honored my warranty

These guys have really good prices, lots of product on display and lots of installers that they work with so their install timelines are pretty short compared to many flooring outfits.

Great service!

We are thrilled with our flooring product! The install meticulously done we could not be more pleased!! Thank you! Shout out to installers and TJ!!

Great employee great help easy going not pushy.

Good customer service and prices. They install also.

TJ came to our home and measured for new carpet and new Core Tec flooring in our kitchen and dining. We were pleased with the competitive pricing. The installation went very smoothly and the finished product is outstanding. T.J was very friendly and personable, the installers were fantastic. We couldnt be more pleased. We highly recommend JK Carpet Center!

Great staff!!!

Good place to buy remnants of carpet for reasonable prices.

David Castronovo was awesome to deal with for all my carpet needs, Go see JK Carpet for all your flooring needs! Just saying my friends!

Great prices, and they scheduled us in quickly! Only issue is the guy didnt clean up cause he stated the vacuum was broken also covered up our crawl space hole.

Bill was inconsistent to the bid. For a landlord there was very little to pick from. I put in linoleum and they told me they had to take up the old linoleum which was straight as an arrow so they charged me several hundred extra so I went out look at the job and the old linoleum was still there.I tried three phone calls and a visit never got a straight answer I wont be using them again

Very helpful, great range of products and just a pleasant and courteous company to deal with.

Good prices and nice folks know to help all kinds of customers

They have nice employees and good deals.

Good Friendly customer service. If they dont have what you need then they help find it.

As a subcontractor reasonably priced and a great selection. Shop around just make sure you check them out.

Great products, price and knowledgeable salespeople.

Best Place Ever 😍

Fast professional service with a great smile:)

So helpful and professional!

Good prices, incredible variety

Super friendly, knowledgeable staff.

Great business, great people!

Friendly, helpful and knowledgeable.

Wasnt impressed with the salesman so left

Amazing experience!