I have had Universal Flooring install multiple jobs for me (just about every type of flooring possible) in several of my homes over the past ten plus years, even when they were up by the Coliseum Restaurant in North Salem...I cant say enough great things about Nor and his staff...Luba and Nor are always helpful, professional and priced great in the market...BTW his installer Steve was amazing - Just finished a laminate wood product in the basement and it is SUPER...Thank you Universal Flooring for all the years of amazing service, professional support and always amazing installations...Cant wait until my next project...

Just had five rooms of prefinished hardwood oak floors installed from Universal Flooring and the flooring and installation were perfect thanks to Nor and his installers. My wife and I highly recommend Universal Flooring because of pricing and quality workmanship.Bill Mc

Just purchased new carpet for our new home. Very pleased with the service and the carpet is gorgeous! Thank you so much!

We had an excellent experience not once but twice with Universal Flooring. Two rooms they carpeted some years ago they recently upgraded to hard wood . On both occasions the work was excellent, the crew punctual and the owner responsive and caring about the quality of the work .

Previously, I had Universal Flooring & Carpets install hardwood flooring in my master bedroom. More recently, they installed hardwood flooring throughout my home. On both occasions, they did an excellent job. I couldnt be more pleased. Nor and his staff were a pleasure to deal with, they were very courteous and professional. Observing the installers doing the job, it was obvious they were very experienced and hard working. I highly recommend Universal Flooring & Carpets for all your flooring and carpet needs. 5 STARS!!!!!

It was a pleasure doing business with Nor. His team was punctual and did a fantastic job with hardwood flooring. I am totally happy.

Original review I wrote regarding the DESPICABLE Behavior of the owner of universal flooring and his unprofessional / incompetent installer, Got a bad reaction from the owner of Universal Flooring ( Nor ), and a threatening message from a business located in the plaza hes in . The following is the original message .( Sam,Please be advised that youre review regarding Universal Flooring contains fictitious information. As a business owner yourself you should know that these kinds of reviews hurt your business. Which is probably why you take your customers money upfront before doing any work. The owner of Universal Flooring was never a psychologist, and never claimed to be. What you are doing is slander, and youre doing it for the sole purpose of not paying your bill. Im going to put your review about Universal Flooring online for the entire town to read. Then Im going to inform them that youre business practice is to leave bad reviews so you dont have to pay anyone. Talk can be really cheap.)After the original review was posted, The owner ( Nor ) called me up And said he is coming to my house the next day to rip off the hardwood floor that he installed and give me my money back. THAT Is how universal flooring deals with their customers issues.To start with if you criticize the installer he will immediately say Im walking off the job, I have read another review regarding the same unprofessional behavior of one of this companys installers.The owner wouldnt give me a final receipt For over 2 months. I had to contacted his distributor and the manufacturer.The owner ( Nor ) Charged my credit card $1500 card without my consent, ( illegal ). After a lengthy investigation. my credit card company withdrew the money back from his bank and reimbursed me.I tried to work with this unreasonable man. I sent him emails to resolve our differences, he would never get back to me.The damaged Floor that he installed for me which he would not even come to look at, ended up needing about 12 boards to be replaced, according to the distributor ( The company which supplies Universal Flooring )By the way, to the lady who sent me the threatening message saying I just didnt want to pay my bill, as a good gesture on my behalf I sent him a check for the same amount he illegally charged my card even before he resolved any of my complaints. I am not the bad guy here lady.Other professional installers would replace the whole board if it is damaged, Universal flooring cut the damage part of the board and replaced about 12 of it.Please check out this companys dismal reviews on YELP you will notice how the owner never adresses any of his unhappy customers concerns . He always answers everyone with the same vague response.Please note, everything stated in this review can be backed up by original emails, photos and transaction documents.Please please check other sites for more dependable reviews.After complaining to the distributor who sent someone to inspect the work of this company the distributor instructed Universal Flooring to replace 13 boards in one room. Universal Flooring sent Steve, the same incompetent installer who decided on his own to replace only 4 boards. When I complained to Universal Flooring, the owner denied it at first, when I offered to show him the surveillance footage, he asked me to give him one week to convince the installer ( incompetent Steve ) to come back and replace the rest of the boards. This makes you wonder whos running the asylum here. 5 weeks past by, no show. Nor ( the owner ) you are a man without honor or integrity.

The installation was incredible ...Thank you Freddy & Karen !!!

I can’t say enough great things! They did an amazing job on our “in-law apartment,” the nursery our staircase + our room!!! My parents are thinking about going to them real soon to get their house completed! They were quick and professional! Thank you guys again! - The Curfmans

Universal Floorings team did a great job helping us select the right flooring. Our new floor looks great! We couldnt be happier and would definitely recommend this company for your new project. Two thumbs UP!!!

I have nothing but great things to say about this place! I came here after being sorely let down by Home Depot. I walked in needing carpet in a hurry as I was around the corner from putting my home on the market. The sales associate recognizing my need graciously called the owner who wasnt at the store and he drives in to talk to me personally. The two of them provided me with multiple options until I found something I was happy with and then had a crew install it 5 days later. Top notch service and experience all the way through. And.... For $200 less then what home Depot was going to charge!

Nor was extremely helpful picking out the right carpet for the office/den,2 hallways and winding stairs. Francisco did a fabulous job, hurt his back lifting a heavy radiator to place the carpet under. He cane @ 9:40 and didn’t leave til 6:30 with no breaks. He deserves a raise. Highly recommend this company.Linda Lambert Methuen, MA

Nor was great, he listened to my concerns and what I wanted. I had several different installers quote the job, They came and measured the square footage, not taking the time to address my concerns. Nor listen and made suggestions. The job was his. Excellent response time and his crew was effiencent!!!Awesome Job 👍👍👍

I had the most wonderful experience at the Universal Flooring store! Staff is highly experienced and helpful. Thank you very much!

We had a flood in our home that originated in the second floor bathroom...it ruined the carpets upstairs and the hardwood flooring downstairs. I called Nor at Universal Flooring, and he was extremely helpful with choosing new flooring for upstairs, and with getting the downstairs floors refinished. His crews arrived on time, were very friendly and professional. The work was beautiful! We could not be happier! I highly recommend Universal Flooring!

Excellent work! Friendly and responsible people. Thank you.

Really good experience. Great customer service. All the best recommendations.

Im very pleased with choice of products and service, thanks a lot!