Searson kept me informed in every step of my repair. From alerts to phone calls letting me know what they were currently working on. i was never out of the loop, which I really appreciate.
I brought my car here through insurance due to my boyfriend crashing into a pole with my car . The men who work here are super nice and helpful I was really happy with how my car came out ! It looks like nothing ever happened it was done within 5 days and when I picked my car up they detailed and cleaned and I was just super happy with my experience here if you need anything done to your car I would really recommend this place .
Very professional. No cut corners. I would recommend this to get your repairs done.
Im sure there was more repairs than what is listed. Customer service was excellent. Thank you, Patrick, for keeping me informed on the progress as it happened.
My car got hit while parked in a parking lot. Took it to Searson’s for an estimate and repair. Had the best customer service, car finished on time and it looks great! Thank you so much for a great experience! I highly recommend!!
Patrick and Staff were very professional and helpful. The body repair in my car was exceptional.
Did an awesome job just need to work on communication. I had to keep calling for updates wish other way around.
The shop did a good job with my car! They are very courteous and professional over the phone. Finished the job quick.
Professional, Courteous and incredible personal attention and care!
Thanks for all your help wr need more business like your. Excellent service Im very happy with your service you even provide me a rental car right in the spot.☺☺
Excellent customer service.
Excellent customer service. AAA shop. Patrick was very professional and efficient. The go to Auto repair shop in Salinas!
Great experience. The guys in the office were super helpful. Car was completed ahead of schedule and process was super smooth.
What can I say all the staff are very professional and very knowledgeable.They found the time to educate me on the problem as well as provide several alternatives.They were fairly priced and well mannered.I HIGHLY recommend this to anybody looking for a trustworthy local shop 10 stars!!!!
My mother went to their shop, horrible experience.. They provided a rental with over a month expired tags. Left over spray on the hood. They messed up the interior lining of the roof from the back and put masking tape. She kept telling them to fix how it was and they played stupid that they hadnt done anything... Like you guys for reals...? I have a photo my mothers car before it went to get repaired and its not hanging. And the lining hangs, its to the point she cant see the rear of car through mirror 😑😑😑😡😡😡😡 BBB was informed and yet they didnt bother to contact them, what a business. 👎👎👎
Took my car in after a wreck a year ago, had suspension damage, and side damage, axle was bent and the suspension was shot from the hit. Quoted me 4-6,000 for suspension parts and body work. 3 months later I have a bill for 14,000. Car never drove straight, axle kept jumping, and but the paint matched so ill give you 1 star.The car wasnt worth more than 15,000 out the lot. Really disappointed they didnt expect it thoroughly because they messed up my premiums while they got a nice fat insurance check. Thank you searson
I found this body shop to be very professional and responsive on two recent occasions, one claim through AAA and one through State Farm. On one occasion they assisted in getting me to the car rental company and on another occasion they picked-up and dropped-off the car when I was unable to drive for unrelated reason. In summary: the repairs were of the highest quality and the customer service excellent.
Very good shop. Oscar Romero was very helpful and professional.. love the work he did in my car. I would take my car again to searson Body Shop. I will recommend the body shop searson to all my friends. Because the technician Oscar Romero is real professional and very helpful.
My brother took my Mustang he and I share after someone crashed into him by the driver side in the rear bumper. They made it look like new ! 😎 Clean job.
Really friendly people and they had rental cars at the shop so everything was really easy.
Really great body shop! Highly recommended place!
Very professional/friendly staff.
Very helpful
Very good service 👍excellent
Very bad service. They fixed my door and started to squeak and they never fixed it, as my insurance recommended, but their job is not guaranteed.