My Chevrolet dealership made my buying experience the best it has ever been! Bret is a great salesperson, and the future of the dealership! His knowledge, friendliness, and genuine concern for my needs was top notch! He made sure I received a fair deal in todays crazy car buying environment. He also followed up quickly every time he said he would. He is a man of his word, and should be commended for his actions. I will send everyone I know his way, and will be buying from the dealership at my next chance. Everyone involved wanted me to get the best deal and it was very much appreciated.

Jacqueline Gonzalez [She deserves 10 stars, as do the mechanics] did an awesome job getting everything set up so they could get the parts needed and to have your amazing mechanics replace my battery as well as to install new wiring on my 2014 Chevy Impala Limited. Only issue I had was the steep price, however it was worth it to get the best mechanics and service with a guarantee.

It was a good efficient experience. The finance was fast and easy to comprehend. They went out of their way to make sure that we understood the different options that were available. The sales rep was always available to answer all of our questions.

I ended up with a rodent problem and 20-30 wires needed addressing. The dealership was quick to work on my truck, informative along the way and the tech did an excellent job repairing the wires. I myself am in the Maint field and when I saw the pics I was thinking we would have to replace wiring harnesses but the tech was able to cut and splice and repair saving me thousands of dollars and getting me my truck back asap thank you for your excellent work much appreciated !!My only complaint is 185$ Per hr is expensive for the average person but with My Chevy you deff get what you pay for in quality and professionalism.Thank you again!!

We were having doubts on making the2 hour drive to go look at trucks at your dealership but we’re sure happy we did! Customer service was great ! when we call we set an appointment the sales person name is Bret …….( very helpful and patient young men)We walk out of there with our new 2021 Silverado 1500, thank you to My Chevrolet staff.😊I definitely recommend this dealership!

First time Ive personally bought from My Chevrolet. My family has for years, but this is my first Chevy. Rick was a pleasure to work with. Let me know when cars arrived that I might be interested in. When I finally decided to buy, he walked me through every feature on my Tahoe. Ill definitely be buying my next car from Chevy again!

Honestly so glad I took my car here. My Cruze suddenly started shaking and went out on me just getting into Salinas and thankfully I was able to get it towed to My Chevrolet and was told it wouldn’t be able to get seen for a few days. Totally understandable when it basically just went down with no warning. Got a call yesterday with what needed to get done and had my car back not even a week later.Can’t thank you guys enough for keeping me up to date and having amazing service. All the employees I talked to were so friendly.

I did not have an appointment to get my 2021 TrailBoss serviced. I spoke with Eddie and he explained to me about the process of drop off. He told me that it would be put in line to get serviced, but later in the day. I was fine with that because I was at work and planned on picking it up afterwards. He called me at around 12:30 pm and told me that it was done. He listed what services were performed. When I picked up my vehicle it was washed and looked great!

Jacqueline was very professional and made me feel like she was truly taking care of my needs

Juan Salinas in sales was awesome. Professional. All around Great experience .

My representative Jessi was very patient and demonstrated key customer service skills in getting me in the truck I wanted. I was impressed with his knowledge and thoroughly satisfied with his recommendation. Once the additional parts arrived the services department had a representative named Anna that helped me exponentially in pointing me in the right direction. I felt very welcomed by the service and parts staff.

I appreciate that they honored the recall notification on my truck and replaced the passenger air bag. They also washed my truck as a courtesy which is nice. However, I am not likely to ever seek out services from Chevy because they are HIGHLY and grossly overpriced (much like ALL dealerships). When I asked for an estimate on replacing the broken exterior door handle (which is plastic) I was told that just to LOOK at the truck and diagnose would be $175. I dont need to pay that much to KNOW THAT THE DOOR HANDLE IS BROKEN and the pin is loose! Then she said that it would cost $289 to replace it. No way. I went elsewhere and it was a quick fix at half the cost and there was no initial diagnostic fee as the body shop could CLEARLY see what the issue was.

Gary Coop Miller makes the experience easy and painless! Love MY Cars! Best around!

I took my vehicle in for a stabilitrak service but they couldn’t figure out what was causing the service message to pop up on my dash. I’ve read forums and different websites that this has been an issue with the Traverse line. Very upsetting.

I liked that the staff is now washing cars. I liked the time that was offered to me. There was hardly any people. I liked the service and that the waiting area was available for my baby, my husband and I.

I was very much satisfied with service done on my Volt. My car was done in a timely manner and I was notified when it was ready. Also I felt what I paid was a good value. The service department is very efficient.

Always excellent service, and the simple things like a quick wash makes the job nicer.

Really. Bad customers service, they dont do nothing to my truck

I m satisfied, no complaints at this time.

Great staff all the way through the process. My salesman Manuel was so helpful and walked me through the various features of my Chevy Trailblazer.

Gary was excellent at helping me go through all my wants vs needs to come up with the perfect truck for my situation. After driving it for a week I feel he pointed me in the right direction and helped me make the right choice. I also appreciate that when it came time to go through the financing paperwork and document signing I was told what my options were and wasnt under pressure to buy additional coverage that would put me over my budget. Now I wish I had purchased a truck much sooner.

I have been a car enthusiast all my life and have been blessed to buy several different vehicles... hands down working with Andy Mulkey and ordering a new 2020 Corvette from My Chevrolet has been the best experience. Andy is extremely knowledgeable of the new corvette and has excellent communication skills which made the experience that much better. When my car arrived he had it ready and the transaction was flawless!! Even all the sales people who were there that day made you feel good about your experience! They are top notch and would recommend them to anyone. Thank you Andy for such a memorable experience!!

Was a little more than I wanted but the service was great. They allowed me to wait there. They had a socially distant waiting area with plenty of disinfectant to around. My car has been running so much better since I took it to them.

Eddie was great. Attentive, he really took care of me and my Volt. Will be coming back for next service

It ws a wonderful experience the process was fast and smooth. I thank omar and his colleagues for helping me getting the car i wanted.

Everyone did such a great job, you guys called to set up appointment when our new seat was in & completed everything when you said, ease of checking out too. Great follow through. Thanks

Very friendly and resourceful.

Jesse and the team at MyChevrolet are amazing and very straight forward and professional!

Had an excellent experience, all work requested was done, all questions i had were answered and my truck was washed !!!

My Advisor, Luis, was very quick to get me in and out during my service appointment. My car was done very quickly and Im happy with the experience.

Efrain is such a big help, super nice and patient explained what my truck needed

Worse place ever had to take my wifes 2021 tahoe z71 in for paint defects and all they did was sand and just put a little touch up paint that looks like bubbles on the paint now and now they wont even try to fix it right .

The dealers that worked with us weee awesome!! They took care of my family and I appreciate how comfortable they made us feel!! Thanks guys 😊

Be careful. I saw a truck advertised on their My Chevrolets website. Liked it and filled out a credit ap. But when Internet Sales Manager Andy e-mailed me, the price had risen over $1300. I wrote back, included a screen shot of the vehicle at the original price, but received no response. It seems they do not honor their advertised price. What is bad, is they did it after I filled out a credit ap. I would be very cautious of this business.

My service advisor was was Luis. He kept a professional demeanor and was very responsive whenever I asked a question. The facility was clean and appeared sanitary, which is critically important during this global pandemic. My vehicle was serviced thoroughly and any issues that were present were resolved satisfactorily.

Every one is extremely friendly and they explain everything with detail.

I had an excellent service with all the staff and my salesperson Ramiro Valdez attended me in a professional way

An Appoinment doesnt mean you will get auto services done in a decent amount of time....an appoinment here just tells them what # to give your car when they park it.

The people working in the dealership it’s very friendly

Marco the salesperson was awesome! He helped us as much as he could and also got us the car we wanted !

Had oil change and full maintenance check also was told there where few service recalls. This was on Saturday 11/27 in morning 10am got call around 3pm about the recalls needed more time to service. Agreed also ask if they can replace brake release cable was told the had order cable wont be in till Monday so the kept my vehicle till Monday. Come Monday called around 3pm to check status of repairs said had to order parts for recall. Come Tuesday was told part came in wrong had re order. Come Wednesday was called saying my vehicle didnt need recall repairs and my vehicle was done. On picking up my vehicle very frustrated with no vehicle for 5days with 2kids and only thing done was oil change noticed parking brake release cable was never done horrible experience really disappointing. Understanding no ones perfect we all make mistakes little miscommunication but recognizing a great staff and the manager Jim noticed an unhappy customer offered to replace parking brake cable at no cost for my inconvenience. My Chevrolet giving the opportunity will do there best to keep there customers satisfied not all the time customers will be happy but the effort is what should count. Appreciate the time and effort thank you.

You can find a good service for your vehicle in this place

Rick Ray runs a great dealership made the purchase very easy

Took a little long, but very friendly and even washed my car. That was a nice surprise

I was so disappointed with my service this time around. I made an appointment for 7:45am for my car to get an oil change and routine maintenance. The drop off was very smoothly. I did hear another gentleman walk in that he did not have an appointment get told that it was going to take a while for his car to get service since he didnt have an appointment first. The gentleman said he was coming from Gilroy, and the Chevy rep said, Ill see what I can do.I called at 12pm that I was on my way to pick up the car, when I was confirmed that my car was still getting serviced. It made me angry because my APPOINTMENT was not honored. I have three children that I need to transport and my time without a vehicle was not take into consideration. Granted, they never asked me if I needed the car by a certain time. I was instead made aware that, only the customers that stay and wait, they do those vehicles first. I am extremely disappointed with the whole process.

I received a call that my vehicle was ready for pick up. Got to dealership about 30 mins after and my vehicle was not ready yet. I waited about 20 mins and went to ask them what was happening. They went and got my truck after another 5 mins. Lastly, I got a free car wash but left all truck dirty from outside. Next time if that is how they will wash truck its better if they let us know or dont ask at all.

Great Customer Service and Team Work!

On March 12, 2021, I brought my truck to MyChevrolet for an advertised 4WD Service Transfer Case and Both Differential Services. (See uploaded image of dealership coupon.)The coupon indicated the service included the replacement of worn-out (axel) lubricant, the cleaning of bearings and gears, and the removal of accumulated contaminants. To do this, a mechanic needs to remove the differential housing cover and allow the old lubricant to drain out. When I spoke with the service advisor about this, he claimed I would need to pay for the gaskets if I wanted the differentials drained in this manner. I thought this should have been included in the coupon, but I agreed, since he said theyd only cost $20. (I should have been more suspicious at this point.)When I returned hours later to pick up the vehicle, I decided to crawl under the vehicle and inspect the rear differential housing. I expected to see traces of all bolts being removed and the cover being wiped down. That would have assured me that the mechanic did what was promised. However, I quickly realized that none of the housing bolts had been removed. (See uploaded image showing a close-up of the housing.)When I walked into the service department, they quickly acknowledged me and were ready to process me and send me to the cashier. I asked to speak with the service advisor outside, as I did not want to embarrass him. He quickly realized that I knew they had not performed all of what was indicated on the service coupon and agreed to make it right, so I had to leave the vehicle at the dealership overnight and return the next day. When I returned the next day, I inspected the housing cover. It appeared to have been removed for the service which was good.I normally give people the benefit of the doubt and do not make such a big deal out of mistakes, but this was not a mistake. Had I not been inclined to inspect their work, I would have paid $300 for a ($100) transfer case drain-and-fill and a top-off of my two differentials. This would clearly not have been worth $300.I emailed the service manager (Jim C.) on March 14th and asked that he explain what the service coupon should have included. After three days, I have not heard back.I will not likely return to MyChevrolet.

Fastest I have ever been able to get in and out of a dealership without dealing with the back and forth of the financing for monthly payments. Told them what I was able to do and they were able to meet that. Best service ever.

Very kind front office workers. My car was finished at the time they specified

Customer Service is Beyond Excellent! Everyone is so friendly and welcoming! Special Thanks to Rick Ray for all his help and knowledge making my purchase very smooth and easy!

Angel was fantastic, very charming, a good listener, over all pretty cool guy. On a scale of 1 to 10 Id give him a 5/7 perfect score 👌🏿. He was so Chevrolit, he should get a raise.

While doing the financing there was honesty from the salesman.

Took my suburban for an airbag recall got my SUV back home noticed the side dash bored had a crack took SUV for them to see they called me 1 day later to inform me they did not break it cause they didnt access that part of the dash bored but its one whole peace together how would they replace the airbag without touching dash bored 👎👎

Stellar customer service as always. I truly appreciate how accommodating you guys are with walk-ins; it means the world to someone with a difficult work schedule such as mine. I happened to find an opportunity where my work hours didnt overlap with your service center hours and you guys were able to fit me in. I know there are other places I can go, but your teams consistent quality and personable staff have earned my trust and thats why I always take my precious cruze to you guys. Thank you again!

Little to no effort is attempted to sell.

I got exactly what I wanted and the salesman was the best Ive ever worked with. I am very satisfied.

I was helped with my purchase by Gray Coop Miller. He was courteous and professional.His knowledge of both the truck and the process was extremely useful to me. I was pleased with the level of service and would definitely consider My Chevrolet for my future needs.

GREAT SERVICE !!

Got a great deal on a new truck, We drove an hour and a half and it was totally worth it! Jeremy and Jose took great care of us and made the process of buying a new vehicle painless as possible.

The easiest vehicle buying experience, no nonsense!

Andy Mulkey was fantastic!I cannot stress enough my appreciation for Andys efforts. He stayed late, found me the truck I wanted and was extremely helpful and professional. A+ for Andy and the drivers that delivered the truck to me. Thank you very much! I will definitely reccomend your dealership.

Omar did a great job!! He sent me pictures, returned my phone calls/text messages and followed up on all my questions.

Ive given you 5 star reviews in the past. And Im sure I will again in the future. But I do have an issue that Id like to address. Your service/workmanship is excellent. and your service reps are courteous and helpful. But while your shuttle drivers are certainly courteous and polite. There seems to be an issue with your shuttle coverage right around lunch time. I ended up having to call a cab since the shuttle driver wasnt answering the phone for approximately 1/2 hour. I do not fault the driver for this. We are all entitled to our well earned breaks and lunches. Instead I would think that scheduling sufficient coverage for the entire day would fall under managements responsibility. Therefore I would respectfully encourage management to do whatever possible to ensure sufficient shuttle coverage for the entire day if at all possible. Thanks for you time and thanks again for the otherwise flawless service.

I loved it !! My car was done super fast .. I was very happy with the time it was done .. the comunicación was excellent and the staff was amazing.. super nice .. will recommend thanks again...

Help promp and friendly

Absolutely amazing service provided by Marco. He is the nicest, friendliest, most relaxed car salesman I’ve ever dealt with.

Friendly staff. Timely service; follow guidelines recommended by our State and county “leadership” during “Rona”. Thank you.

Rick is easy and fast to work with no pressure no pushing just straight forward and makes it a very pleasant experience

Issue was taken care in a timely matter. Staff very friendly which makes experience much better

Excellent work.

Great people and awesome dealer

They were super fast and the advisor, Hector, was very polite and helpful and seems like he really know the technical issues of my particular truck( believe me this is not always the case in every dealership). I will go back to this dealership and advisor again.

I own a 2016 Chevy Colorado diesel truck. I took it to them to do a recall that time the check engine light is ON. That time i told them to just do the recall and reset the check engine light because it might just be the recall that is causing the issue, so they did. I took it home but after 2 drive form salinas to gilroy the check engine light came ON again. Took it back to the dealership and they run diagnostic and said it was the NOX sensor that needs to be replace, so we did for $564. I took it home and again after the 2nd drive this time coming from seaside the check engine light came back again. Took it back to them they run diagnostic and they are saying there is another problem and to fix it, it will cost another $465. What kind of service are they running over there? They are just finding reason to charge more money but the problem keeps coming back..

I love the dealership. They are always so pleasant

The Service Department Staff are and have always been very professional and a delight to work with. We been a customers for years now.

Still very clean, staff well groomed and very helpful. COVID measurements in place and I thank you for that

Everything has been good I havent had any bad experiences

From the beginning to the end, we received excellent service. Ramiro Valdez is knowledgeable, personable, courteous and accommodating on everything we questioned & wanted, One of the best new vehicle purchases we have done. Eddie is in finance, he was also professional and polite.

I really appreciated that they are very honest & helpful

I have purchased 2 vehicles from there and have never had any issues! The staff are all friendly and very welcoming!

Great communication and value!

Great service very fast and efficient

Like always I had a good experience at My Chevrolet. Staff was nice and professional and service was fast.

I took in my 2015 Colorado for a fuel injection service and a transmission service which was supposed to include changing of the transmission filter. I got my truck back a couple minutes before closing. When I got home, I took a look under the truck and noticed that the transmission pan gasket was filthy. The gasket was never changed, so how the heck did the mechanic change the transmission filter without removing the transmission pan???

Making the appointment for my warranty oil change was easy and they were able to get me in the next day. I dropped off my car and they dropped me off at work. It was done sooner than promised and I was picked up from my employer to get back and pick up my Traverse. Thanks for an great experience.

I had my Equinox serviced for a routine maintenance at My Chevrolet recently. I waited for it to be serviced and it was done very quickly. The service reps were pleasant and competent. I have never had any problems with my car so I’m very pleased with the maintenance I have received at My Chevrolet.

Eddie was informative, professional and kept me up to date on service.

I have only had one bad experience with this service department. It’s people like Eddie Hernandez that keeps me coming back.

Great place to buy a vehicle, the sales rep Sabby was awesome!!

Helped me get my dream truck

Honestly, the experience we had here was probably the best we will ever get at a car dealership. The salesman, Angel, was absolutely fantastic to work with. He was super laid back, and overall fun to test drive with. He made sure that we were completely satisfied before we even started to talk about buying a car.Once the buying time came around, the gentlemen who helped us, Jessi, went literally above and beyond to try to make it possible to purchase a car. Although we didnt walk away with a car (due to personal financial reasons), we damn well walked away feeling pampered. If youre looking for a good dealership to go to, this Chevy dealer is fantastic.

The parts department was very helpful. Came in from San Antonio, Tx with problems on my 2014 cruz and they did more than enough to help me out in researching parts for me. Appreciate you guys for the customer service

My new Chevy Equinox that I bought in September 2018 broke down on a Sunday one week ago. I got it towed to Chevrolet Salinas and called a Uber to get back home. Today I went to get it, nobody could come get me, so I call a Uber once again, which costed me a total of $70.00. I was shocked that the car was not even cleaned up, and the oil was not checked up since it was time to change it. I have been a GM customer for more that 20 years and I am very disapointed by their service. I was expecting a sort of compensation for the inconvenience, nothing!

We brought in our brand new vehicle for its protective coating, and when we came back to pick it up it had scratches all through out the paint, wasnt at all clean, and we were sent off to an outside resource that we cant even get an appointment for. Im really disappointed with this place, and feel like they should have given us a loaner vehicle and taken care of it themselves.

I have been a loyal customer of my Chevy Salinas for 7 years. I have four chevys and waiting to buy my next one. The entire company from Jermey to Eddie and Hector in service are amazing. I trust them with all my cars they keep them running and reliable. It’s very rare that I have an issue but they take care of it right away. I highly recommend my Chevy. The cars are amazing the service is even better.

Thanks to the My Chevy team for making a great car buying experience! Kim in sales was very professional, finance was straight shooters with us, no back and forth games like traditional deals. Never pressured us and happy to help! Definitely recommended

Super friendly and relia

I called to get a quote for service on my car. The lady who answered was very nice and transferred me to the service department. I wish that the quality of professionalism carried over. A young man answered and immediately seemed distracted and not very professional. It seemed as though my questions were a burden to him. He told me that coming in would be better, so that’s what I did. I went in the same day and spoke to the same man that I was on the phone with. I believe his name was Richard (last name was Hispanic, maybe Sandavol.... Sanchez? Definitely started with “SAN”). The whole interaction left me with a bad feeling about leaving my car there. The best word to describe it is, unprofessional. Richard spent about 99% of this time texting, giggling after texts, and even took a PERSONAL phone call!!! He was very rude and spoke in a condescending tone. I am in awe of the lack of respect and professionalism in this place. I ended up taking my car elsewhere. I did not feel comfortable leaving my vehicle in the hands of a place that employs such poor quaility employees. I have heard many horror stories on the lack of professionalism and quality of employees in the service department. Many of whom spoke of a young guy always on his phone. I think it’s safe to say that I had an encounter with the same person I have been warned about. BUT, I like to develop my own opinions based off my experiences. Unfortunately, this time I wish I had just listed instead of wasting my time.

They replaced the front end brakes and shocks on my 2012 car. It no longer makes grinding noises. I am confident my car is safe and a pleasure to drive, again. Thank you, My Chevrolet!