Family owned dealership. One of the best dealerships I’ve ever visited so far. I had to drive for about 5 hours to get there, but I’ll do it again in the future even if I have to drive 10 more hours. Honest people that’s one exact word to describe them. 5+ stars.

Good experience, I needed to have my safety recall airbag done and they got me in quick, provided a loner car, and had my car back within a few hours. Everyone was nice

Had an appt at 1230 I waited almost half an hour so they can take my car in...need to work on they speed of service.

I was checked in only couple minutes right after my arrival. The process was so simple and fast. Marcus the manager offerred me shuttle services so I did not have to wait at the waiting hall for 2.5 hours. Also Mr. Fretwell was the driver. He was not only friendly but also made sure my PlugIn Rav4 got fully charged before I even asked. Best services in Salinas, and Bay Area!! Thank you for your profesionalism and helpfulness:)

Ordered some TRD Pro wheels online from them and they got out quickly. Unfortunately UPS lost one and rather than wait for the entire claims process to be complete, ST sent another one out and will deal with UPS about the missing wheel.

Great dealership really cool helpful staff no doubt!

Made a deal over the Phone...drove 5hrs over and back...Salesmen Tom got everything perfect, great Deal..he also helped my son and I get our Rental car Returned locally...my Son is so happy with his new Toyota . I recommend this Dealership to anyone.

Had a evap leak in my ES300 and they did fix the problem after $1400+ so that worked out great! One star taken away for not doing the requested oil change after the car being there for days and another deducted for no multi-point inspection paperwork given upon pick up and over $800 in diagnostic work. On my Tacoma, my rear tires were in very poor shape which is my bad, but that multi-point inspection said the rear tires were just as good as the front and the front were just replaced. I think Ill try the Seaside location further away next time.

Made an appointment, arrived on time, and was kept waiting outside for 20 minutes after my appointment time slot before I even got checked in. Michelle (the service rep) was dismissive when I mentioned the reason I brought my car in for service. It was pretty obvious she didnt really care about the issue since the tire pressure light wasnt on anymore, and I had to ask for them to at least take my car in to double check with their own equipment. Easily one of my worst experiences there, if there was a Toyota dealer closer to where I live Id go there instead.

Alyssa Dalit in service is superior in customer service.up front and honest. I highly recommend this place for your Auto service.I was treated like a v.i.p and honestly, I am just an ordinary person. Great place.

Great Service! Best Vehicle inventory!! Satisfied with my purchase!

I ordered an item online, and asked for a return, guess what, I never received the return email!

Lazy sales and service personal. Its hard to hear from them we leave messages and nothing. It took them 2 months to take care of our issue. And to top it of they didnt even do it right.

Thank you Salinas Toyota for Great deal and best car Buying experience.

We bought rubber mat and mud guard online for our RAV 4 2019. It was way much cheaper to buy here than other dealerships in San Jose.Luckily, I had an assignment going this way so it was convenient to pickup the items.

Very friendly, answered all my questions and offered a few suggestions on where I could get new car speakers 🔊.

Omar and the guys outside who toke the temperature for my mom when we toke in for recall they where really friendly and positive attitude and we didnt have to wait so long it was fast

Good service but I wouldnt give it a five ⭐ they take a long time with the service

Did my Airbag recall + some other stuff, got a great loaner to drive while they worked on mine

Great service....took us in at the last minute even though we had no appointment

Awesome dealer. Got me the exact car ive been wanting. No fuss. No markups. No buncha dealer add ons. Would recommend

Juan C., Chris an Juan very helpful thks for ur service great job guys

Service department was great. Very friendly and didnt push any unnecessary items besides what I came in for.

This dealership is the best I have ever been in and I own a BMW. Alyssa was so polite and humorous. We shared a few stories and shared what some call the human experience. There was a free shuttle provided, it was clean and the drive was super quick. The man driving though I do not remember his name was polite and well dressed. The work was done super fast and a free inspection turned out a perfect report card. The cashier had a beautiful smile and had polite, intelligent conversation. Made me want to go buy a new car there soon. Thanks again Team Salinas Toyota!!!!

Omar in service department was very attentive to my concerns. Cashier dept. Was also customer service driven.Thank you Salinas Toyota.

Worst service. Orders always late

Took my son pick up his car. They were supposed to hook up the wires to his stereo. When we picked it up they had left dirty hand prints on the hood and I side the vehicle. So he asked if they could please wipe off the dirty hand prints. They took it through to car wash for him. Well today, 8/31 I took him again to pick up the car because the stereo wires were loose.

I was looking for a car and I saw they had a lacrosse I wanted even though the dealership is two hours away I was willing to drive I called and I set up an appointment with Juan Escorcia and when I was almost there he called telling me that the car was out getting detailed it’s okay I just asked to reschedule we did reschedule and the second time when we got there we got word that the car was sold and Juan didn’t bother letting us know so the two hour drive was a waste.be careful buying a car here.

Thank you Im looking forward to my next service appointment

Dont go to the Toyota in Salinas. They have terrible customer service. Theres honestly too many other Toyotas to be bothered with employees who dont care, and just want your money at Salinas. Save your time / money, and spend it at a different location instead.

Everything! I had a great experience. Gabe Garcia was very friendly, explained everything to me, made sure I had no questions, and did not pressure me into services that were not needed for my car. He was great!

Long wait to get vehicle checked in...approx 15 min. Then paperwork and wait time for service. Nice waiting area with donuts and coffee even in the afternoons. Nice showroom. Staff was pleasant once I got help to check in. Better set up for waiting to check in, I had to stand outside to be in the queue. Two attendants but with same customer for that whole time and didnt acknowledge me. Finally a supervisor showed me inside to an empty check in area ... pleased with the service. Just not the initial wait. Cashier was not friendly, but did get paperwork processed quickly.

Just dropping the carmy off here at the dealership to get it serviced free shuttle great customer service a beautiful day to you and yourself 💪.

Great service from Rodger he took good care of us when we dropped off out car to get service made sure we felt safe threw the corona virus met us outside and had on a mask thank you sir👍

They attended me immediately when I arrived at my appointment. They explained to me exactly what service they would do to my car and how long it would take. They even offered me their transportation service in case I dont want to wait in the dealerships waiting room.People are always friendly and in a good mood when they receive and serve customers.

From the inception of our introduction from the General Manager, my first impression of Mr. Jones was a man of confidence and consideration for his clients. Our initial conversation was about what was important to me. What my interest, needs, wishes; realistic or not was deemed all important. David, was very patience in listening. He understood his client was confident in herself but expected candid advice in areas of unfamiliarity. Never did I feel pressured! I gained trust in Mr. Jones when he offered important information unconditionally. I was upfront and relentless about my needs. Thank goodness he had a sense of humor. Mr. Jones, quickly understood what was important to me. He was experienced and compassionate enough to give me the time required too let me make my own decision. He too understood some of my indecisiveness and offered excellent sound relative advice when appropriate. His after sale car tutorial was great!

I think Salinas Toyota is a very good car dealership. The staff work very hard to make everything smooth as possible. I plan to buy another car/suv from Salinas Toyota, when my lease expires.

I have been using this dealership for 15+ years. Great dealership. Easy to get an appointment. Mike and Allysa are great Service Reps. They are helpful and explain what is both recommended and what is wrong with my car. Certainly costs a bit more than local independent car repair shops. But they handle all recalls and car needed parts. I give them an A+

Great Service. They helped me with my 2019 Toyota Corolla. Maintenance up keep. Very friendly and the place to buy your next car.

The people on the parts and service department are so attentive and nice. They attend to one very quickly and answer all your concerns.

Good guys working here

I live in Grover Beach, CA, and I found a Toyota Tacoma that I fell in love with. So I called to make sure they still have it and they did, we spoke over the phone and we had a deal & agreed on a price. I catch a train and took me 6 hours to get to Salinas, when I arrive the truck was purchased previously and they didn’t mention that, the battery was dead, it had above 600 miles on it, and when we spoke over the phone they said it was brand new with no miles and I took their word but they lied!!!! I still wanted to purchase the truck regardless but NOW they changed the deal around, they are going to charge me $3,000 more than what we agreed on. I stood up to left and they begged me to come back and I did, they wasted some more of my time and I didn’t have it anymore so I left, wasted $400 in transportation and came back home. Don’t waste you’re time on these liars and go some where else!

Yes, again the Salinas Toyota service department stepped up, so I had the best possible experience. I love it when Im seen at my appointment time, I know the approximate wait time, and the complete details of service. I all so appreciate the call when the service is finished. Now, Im on my way to the free car wash. Thank you, Toyota. Thumbs up!!!

Service is the strong point at this dealership, they are open 7 days / week. I have gotten better pricing and selections from other Toyota dealers but it is a bit of a drive to get those others. Overall a good place to go to for continuing business.

Great sales guy. He definitely knew how to answer all my questions and made me feel comfortable with my purchase. Im definitely pleased with the deal that I received. Marco explained every detail on the application very well. Great service. Definitely a great sales person. Great customer service.

Thanks to Armondo Henderson and Marcial Perez for making my experience exceptional. I am so glad to have purchased my Toyota with this team. I recommend Salinas Toyota.

Salesperson, manager, person that did final paperwork were all very patient and polite (stayed until almost 11:00 pm). Great service all around.

They were very nice and took care of me right away. I was told because I didnt have an appointment that I might have a longer wait, but it didnt take long at all. I was very pleased with the service. He was very thorough. They found a nail in one of my tires and they asked if I would like it fixed. They did it very quickly.

Our sales person Juan Daniel was amazing! Professional, efficient & knowledgeable . He was very helpful throughout the process and was not pushy at all. Overall, I was very pleased with the service I receive by Salinas Toyota.I highly recommend It!

I spoke with two sales people and they bent over backwards to be helpful to me. I found them knowledgeable, courteous and extremely professional. Clear, straight forward and honest. I felt like they had my interests in mind and wanted me to be a satisfied customer.

Parts department Trash! Service TRASH! Wouldn’t recommend this place to anyone, Highly recommended taking your service to the Seaside Toyota. Worth every extra mile.

Manager in finance Department was great worked out every thing smoothly...He went above and beyond..thank you

By far the best experience I’ve had at a car dealership, and I’ve had my fair share (including working at one in the past).I was helped by Daniel Perez, and I could not recommend this dude more. He was extremely helpful, kind, and just an all around good person. I came in hoping for the best and I got the best, so I highly recommend asking for him if you plan on visiting this dealership.Also worth mentioning that the gentleman who signed my paperwork was also great. His name is Raul Chavez Torres, he’s been at that location for almost 20 years and it shows in his knowledge and professionalism.If you’re like me you might be a little wary about going to a car dealership, but I think your mind will he put at ease when you visit this one.

Everyone was very helpful. Explained all the special features the car offered. And since then Ive called to find out more. We also bought a used car for my grandson later that day.

Everything was great and so was Mike. Was surprised that I didnt need an oil change on my car.

This dealership has called me 5 times after receiving my info through a 3rd party site. One call is fine, two is annoying but 5 is borderline harassment

This car purchasing experience was so easy. Their staff was knowledgeable and worked diligently to get me the car that I wanted, in a way that I could manage, with the best interest rate possible. Everything about the car I purchased was explained to me before I left, the car was detailed, and filled with gas before we pulled off the lot. We were given information for contacting the dealership in case of questions or problems.

They explained the vehicle and purchase completely, answered all of my questions, were pleasant to work with, and honest and trustworthy. They were willing to listen and consider our concerns. It was easy and straightforward. The salesperson explained all features, offered to spend more time with us if we needed/requested, and made us feel comfortable.

The buying process was great. We visited the lot to see what was available. During that process the sales manager introduced himself. I told him I don’t do the salesman goes back and forth to sales manager thing. I told him that the last five or six new cars that I bought was over the internet.I started searching for a 2020 RAV 4 Hybrid. The online Toyota app allowed me to get quotes from other dealers. The best quote was from Fresno, 150 miles away. I sent the quote to the sales manager and got a price that was MSRP less $’s. We went to get the vehicle and there the process bogged down. Even though I told them that we were coming in, they were not ready with the paperwork.When we finally got in to see the Finance guy the decisions began. Extended warranty? Total vehicle coverage? Ceramic coat the paint? Etc. I ended up getting the extended bumper to bumper warranty which I usually never do. The RAV4 Hybrid has so many sensors, motors, batteries etc. that I just did not want to be taking it in to the dealer and paying big bucks for repairs.On regular cars I can fix most everything. On this one I would not know where to start. I was able to negotiate price on the warranties so that helped. I ended up paying more that my target price, but my wife ( it’s her car) can just drop it off, take the van home and get anything taken car of.We love the vehicle and the hybrid system.

Good services. Good dealer if you have a great credit. If you dont then dont bother going. Especial if you cant make the payments.

The service advisors are friendly and helpful & knowledgeable.

Toyota has always been the best service department I have ever dealt with over the years. They make me feel welcomed and important. Keep up the good work!

I have purchased a number used cars from this dealer and there is no stress put on me. I felt good about the deal, my 86 year old mom leased a car as well. we will both tell our friends and any one else about the cars and Salinas Toyota treatment, and the nice way the deal was done. Just the best.

The salesperson was very professional and made me feel really comfortable. The negotiation was straightforward without any hidden numbers. My car was delivered flawless, very clean with a full tank of gas, and the salesperson explained everything one more time before I went home. He reassured me that I was familiar with my new vehicle.

I always find the staff at to be friendly, professional, and accommodating. I believe it was Mike who helped me and he was great. My vehicle was ready when promised and I really appreciate that. Great waiting room: TV, music, food, magazines, and comfortable chairs in an open setting. Nice to sit and watch the people in action!

All the staff are very accommodating and they have good teamwork.

Great parts room service. Friendly and knowledgeable staff.

Chris was very informative about the car but did not try to pressure me into the purchase. He was very friendly and helpful. It was stress-free and very honest. They had the exact car that I wanted in stock so it was only a couple of hours for the whole process (and that included the test drive).

Always professional and knowledgeable. This is my sixth Toyota I have purchased from this dealer. The sales team is why I keep coming back. We understand each other, and the negotiation went well. Raoul is the best! He helped me sync my phone to the car. This RAV is similar to my previous one, so I was familiar with the vehicle. Beautiful comfortable dealership.

Richard our sales representative is very friendly, knowledgeable, and very professional. This is the second Toyota Tacoma we buy. My husband had an accident and the tacoma airbags saved his life so we are buying another Tacoma since his last Tacoma was totaled in the accident. We hope to come back to Salinas Toyota when our oldest is ready to buy a vehicle.

Tina was very professional and nice. My truck needed an air filter and she sat next to me explaining the importance of a new air filter as well as the cost and benefit of a new filter. She is very knowledgeable about my truck and is the only service employee to be attentive to detail. She is an asset. She made my experience a great one.

Great customer service from Service depr.

Having people like Armando that know the product they are selling, knowledgeable andgreat customer service .

Peter was very helpful, respectful of my time, and understanding of my needs. The negotiation was easy. I knew what I wanted, what I wanted to pay, and he made it happen and explained all the fees to make it very understandable. The final paperwork was done very well. I enjoyed the experience even though there was a lot of paper work and signatures. The vehicle was cleaned before I arrived to the dealership to pick it up. Peter went over the vehicle and dealership extremely well. The layout the the facilities was great and the staff were all so very friendly.

I was very pleased and grateful for all the help and assistance Dave provided to me throughout the purchasing process. Dave was very knowledgeable about the Camry and answered all of my questions in a professional and courteous manner. Dave was patient and was willing to spend a considerable amount of time with me to make sure I was satisfied with any concerns I may have raised about the vehicle. I appreciate the attitude he showed by not using any high pressure techniques to push me into purchasing a vehicle.

From the first time I walked into this car dealership they have been amazing, patient and friendly. They take the time to answer every question and always make me feel welcomed.

While the car buying process is time consuming I was very impressed with Armando. Financed a trade in. I love my Jeep Cherokee SportThank you so much

Wasnt intending on coming here until our way home the oil pressure light came on on our Toyota Tundra. We pulled off freeway in the middle of all the dealerships while my husband checked to oil. A super nice gentleman driving by in the Toyota shuttle pulled over and had us follow him to the dealership when he was just driving by and got us right in to the service department to have it diagnosed! Great experience!

Great customer service Michael is the number one! On the service department.

Great service Dept. Looks after customers needs. Taken multiple vehicles there several times and never disappointed

This place has really changed. The only reason I still go is because the advisors are terrific! Letty and Ivan are amazing at what they do and are extremely kind, every time I go they remember me and greet me by my name. They lack at the sales floor where I hardly ever see a salesman. The parts department is great but the cashiers are rude, every time I go there is a new face except for two receptionist who have been there for some time are very rude every time I am there.

I was well satisfied -My 1st camry was purchased 35 years ago when your dealership was out in east Salinas

Michael truly did exceptional job in making me feel at home during this purchase. He was very professional, listening, very honest, helping custormer, and providing answers to my question during the purchase process, and follow up. He has provided me all the attention and my needs when I was at the dealer. I truly thank Michael for the experience.

Salesperson was very helpful and well informed on product. He was sensitive to my needs and did not exert pressure in order to make a sale. I would recommend him. This was a satisfying experience.

Mr. Orozco made our car buying experience a positive one and he was a marvelous sales person. He went above and beyond to listen to what we were looking for and accommodating our needs. We felt that he was interested in helping us and treated us as individuals and not just as commission. We were very pleased with his service to us and will be recommending him to friends and family.

Juan was a wonderful salesman. He answered all of our questions and addressed all of our concerns. The customer service he provided to us went above and beyond. Thank you Juan.

This is my 6th new car that I bought and it is the best experience that I have had. The salesperson is the best compare to all of the bay area dealers that I went to. I live in San Jose and drive to Salinas just to get a car from this dealer. I even recommended my cousin to the dealer and salesperson. Because of their patience and excellent services, I would always come back to this dealer and recommended to all that ask about my new car. I have the BEST experience. I just bought a Honda Insight hybrid a few months ago and wish I have bought it at this dealer. This dealer made my day. I really enjoy my car and buying experience.

The car and the deal was fine. The time of purchase the finance center was very understaffed. Then my car had no license plate. None under. So I called the staff... After 3 phone calls, I was connected and sent to a voice mail. Overall it took another 3 visits to the dealership to get something as simple as a license plate for my car. Not the best experience.

Very helpful but not pushy. Was very informative regarding the process of trading my previous vehicle in and educated me on all of the attributes in the new vehicle. Very friendly and honest! Facility was very clean and organized.

Absolutely love Salinas Toyota! They take excellent care of my car, Slick. Professionals, every time! Shuttle service, too. Was extremely happy we purchased our Camry with Salinas Toyota.

Kudos to Michelle Herena; for her assistance, research, time, saved me $

RB was very attentive and very patient, answering all of my questions with knowledge. He helped me understand the different packages and explained how different options worked. He even drove to my home to bring me paperwork that my bank requested. This was the most pleasant car buying experience I have every had.

Michelle is new but she was amazing and addressed all our concerns.

Service was wonderful.

Great facility with friendly staff. Great Service department with comfortable waiting area. (Minus one Star for no longer providing vehicle washing.)

JD Money Diagnosed my cars problem during a routine oil change. His ability to diagnose, determine that it was under warranty and schedule an appointment for me in a timely manor was wonderful. My experience at Salinas Toyota because of JD Money was pleasurable.

Michael was very accommodating and flexible with me. He showed patience and professionalism throughout the buying experience. Michael is a straight shooter, and very honest. I appreciate that when negotiating.

I have purchased 7 cars there and am treated exceptionally well.

Jaz Cisneros Internet Sales Manager does not keep her word, just made me waste my time.We had a deal and when I got there she came out with b.s.Do yourself a favor and go somewhere else.I do not recommend this dealer.

Recommend the service department. Very professional and courteous. Thanks