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CosmoProf
2274 1300 E, Salt Lake City, UT 84106, United States
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CosmoProf

Comments
de
Review №1

Shelves in a lot of places were bare or low stock. I was only able to get one of the think I wanted and an alternate for what I needed.

Hi
Review №2

**Update** 07/27/21 business is back to normal minus the inventory, which is out of their control.Normally LOVE this place. During Covid I totally understand the need to facilitate and make arrangements to keep their employees safe. The LACK of communication, answering the phone and being upfront is awful. I called Friday afternoon to ask if business was as usual, or if they were taking precautions for the virus, they said, Nope, business as usual. So when I showed up Saturday I am met with a “curbside only” sign. I’ve called 5 times in 15 minutes and received NO ANSWER. This is beyond frustrating and so unprofessional.

B
Review №3

The girls are so nice and helpful . Im really bad at making up my mind between 2 items so im always asking them which is better or asking for recommendations and they take the time to walk me around the store to show me whats they suggest. I love the wide variety of products they carry and the prices are fantastic. Especially on the Shampoo & Cond sets . Highly recommend

ma
Review №4

WORST Cosmoprof customer service Ive ever experienced. Staff is not trained properly at all. Not only was I told over the phone that they didnt have a product when in fact they did (I stopped in 2 hrs later) but the excuse was oh, I dont know anything about that line. 2nd, m a tax exempt company and they kept charging me tax because she didnt know how to exempt it. I asked if she could get directions from her manager and she said no. Refused to figure out how to problem solve the issue. Apparently her manager is on maternity leave. Well, clearly the manager doesnt know how to properly train her people before leaving and shame on the company and hire ups for leaving people in charge who in fact know nothing about the company and products they sell or how to use the computer system.Thank God for the Cosmoprof on 33rd who will take care of my wronged transaction

Pr
Review №5

Chelsea the Manager is a rockstar My salon travels from idaho just to visit her store in sugar house ! she is the most knowledgeable and friendly manager We have personally dealt with out of all the cosmoprof stores statewide! She is the Bees knees

Jo
Review №6

Do not buy from these dishonest people. I bought a straightener from them and after finding a better price some where else. I wanted to return the straightener I bought only hours before and they only gave me store credit. Not only are they over price there policy is unrealistic and unfair. Being a regular licenced cosmetologist I have never been treated this way by any other store. I do not plan on coming back or would ever recommend this to my clients.

Ja
Review №7

Great place if your in the industry to buy products

Kr
Review №8

I love cosmoprof

An
Review №9

Excellent variety, well organized and tidy.

Ic
Review №10

This store is great, especially dealing with the change over from a store that allowed non licensed people to a licensed only place

Da
Review №11

The employees were super helpful and the store has everything you need.

Br
Review №12

Horrible customer service. Didnt realize you needed a specific Cosmoprof card, not just your license. The chick at the counter was visibly irritated. She huffed and puffed the entire time. Wont be back to that location.

Al
Review №13

The staff is always friendly

Ca
Review №14

Very helpful and friendly staff at this location

st
Review №15

Love the product selection and deals

Sa
Review №16

Great staff

Ma
Review №17

Good

Se
Review №18

Terrible service

Information
3 Photos
18 Comments
3.4 Rating
  • Address:2274 1300 E, Salt Lake City, UT 84106, United States
  • Site:https://stores.cosmoprofbeauty.com/ut/saltlakecity/salon-supply-saltlakecity-ut-8901.html?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 801-486-3033
Categories
  • Beauty supply store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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