Stellar service form start to finish. Ryan was extremely knowledgeable with our metal roof system that was improperly installed by a shoddy contractor who left us high and not so dry. Chris and Levi showed up on time a went above and beyond with professionalism and integrity. We hope we wont need Aspen Roofing again anytime soon but if we do need a roofer, wed call them again in a heartbeat. Thank you Aspen Roofing!
I called for an estimate to repair a cricket on our metal roof that protects the stove pipe and I was told by the receptionist that our job was too small. She mentioned being too busy with water damage repair and full roof installs. Long story short if you arent a cash cow you arent worth their time. Poor business model when the tide turns friend.
After a totally botched gutter work by a different company last year, Aspen Roofing was a welcome change. Cassius (hope I am spelling his name correctly), who did the gutter work, was knowledgeable, punctual, and accurate. I recommend them.
Our architects recommended Aspen Roofing to us after a terrible soffit and fascia job was started by our contractor’s guy. Ryan Brady came out and knew exactly what needed to be done. (Aspen Roofing offers a one piece wide fascia that they customize to your house that does not ripple!) In fact, Ryan came to our job a few times to check on things—he is friendly, personable and the epitome of great customer service. When original roofing guys told us no one could make our chimney caps the way they’d been designed on our plans, Ryan had his guys make them and they are beautiful—definitely a highlight of our house as you drive up our road! Their employee, Jose, was the one to do our job and his work is perfection. We have a vaulted entryway and back patio that my husband didn’t want rivets showing and Jose executed this beautifully. (We get so many comments on his work on those areas!.) Jose even came on Saturday a few times to work—such s hard worker! I can’t recommend Aspen Roofing enough! These guys are truly the best!
Been there 12 plus years. There is a reason I still work for them.
I had a small patch job which can be hard to have taken seriously in the height of a busy summer. I had no problem getting someone to come out and bid the job and the finished product was EXACTLY what I needed. I will definitely go with Aspen for my small AND large roofing needs!
I was referred to Aspen Roofing by a workman who came out to work on our gutters. We very much needed help to repair our deck roofing, as it leaked almost immediately after it was installed years ago. The original installer never correctly fixed the problem. Our workman said simply... the guys at Aspen Roofing are the best of the best! He was absolutely CORRECT! I called, and in just a few days I had their estimator visit, and we were so amazed, that shortly after that... they had an unexpected opening, and they sent out a GREAT guy! He was so very, very nice, he came totally prepared, showed up right at 9am every day, and cleaned up 100% every day when he left for the day! And best of all... we have had significant weather and our roof - it no longer leaks! I highly, highly recommend Aspen Roofing! Absolutely one of the BEST companies we have ever worked with.
Wonderful company to work with! I needed my roof vents replaced and had called a few other companies before I called Aspen roofing. The other companies made me wait more than a week for this simple bed. With Aspen roofing, I had a bid emailed to me before the day was out and the roof was fixed just a few days later. Rafael did a very good job and he was polite and helpful with any questions I had. I will definitely use this company again in the future and highly recommend it to others.
Thank you Ryan and Aspen Roofing! These guys are always on time and budget. They have a professional look and attitude. Our roof was more then 50 squares with 12 different pitches there are only a couple of roofing companies in the city that can do a job like ours and it looks perfect! Feel free to contact me anytime as a reference we will use you again on all of our roofing needs!
Came out to my house and started looking at the work I needed done. He left without any notice. I called the company a few hours later and was told a I would receive a quote on the work within a day. After calling a dozen times I finally received a quote 6 days later. The price was very high. I’m not an expert at siding but my jaw dropped when I saw the quote.
We were selling our house and discovered from the home inspection we were missing a few shingles from heavy winds on the west side . I never saw the damage since all the shingles visible from the ground looked perfect and none could be seen that were missing.I wanted to get the repair done before the appraisal so I decided to call 4 different roofing companies. One rep showed a day late and quoted an outrageous amount for the repair. One rep kept saying he was coming but the weather was always holding him back. One rep never showed at all and I never heard from them after initial contact.The Aspen Rep (Ryan) said they would be out on a Monday at 11 am to quote the repair. He even called me that morning to say he was running a couple minutes behind. Within hours he emailed me a quote and told me to call his office to get on the schedule and make the 30% down payment. I explained the situation to the office and in 3 days they had the repair complete. They even gave me a certification for the appraiser.Fast, courteous and responsive. That is my idea of customer service. Thank you!
Aspen replaced my entire roof with new asphalt shingles 5 years ago. They honored their commitments did an outstanding job at a competitive price. The roof still looks like new. If any issues do come up, I am confident I can rely on Aspen.Last week, I had a light tunnel installed on the roof to light one of the interior rooms. I called Aspen again. Their technician was courteous and did an excellent job on the installation. The price was fair. I have recommended Aspen to anyone needing roof work and plan to go to them if/when I need future roof work.
We chose Aspen Roofing for their positive reviews and years in the business. Nice website, too. They were honest and knowledgeable about the repairs needed, so I felt I could trust Ryan when he told me our 70-year-old bar tile roof was done for. Their estimate for a full replacement with shingles + rain gutters was a little out of our budget, but consistent with other estimates. The laborers worked hard, long days and did quality work I could tell they cared about. The only issue I had with Aspen was communication. I was given a Monday start date, but hadnt heard anything by the Friday before so I called them. At that time they decided on Wednesday, but I still hadnt heard anything by Tuesday night so I called Wednesday morning. I was told they would start that afternoon, but didnt see anyone until the next day. Oh well. The job and price are more important.
You guys were awesome!! they took the time to answer all of my questions i had. The workers were very professional and efficient, they told me the job would take about a week but they finished in 4 days. the roof looks better than expected!! thanks aspen roofing.
I investigated many roofing companies, too many. I went with Aspen because they were the most professional and the most thorough. Jon was very patient with all my requests, followed up quickly, and addressed in detail every question and concern I had before I agreed to have them do the job. The roofing crew was careful to do the job properly and they were pleasant to work with (Rafael and Luis). I had them do a small shed roof over the front door in copper, just as an accent piece for the house. Jon was excellent in describing options, meeting with me to show me samples, etc. Eduardo, the copper technician, was absolutely fantastic and a real pleasure to deal with. He took the time to make sure that everything was just perfect, answered my questions, and made adjustments to be sure the copper was perfect and that I was happy with it. Everyone I worked with at Aspen (President, crew, production mgr, office staff) were great. Aspen went beyond the mark for me and I highly recommend them for your project.
Aspen Roofing is by far the absolute best roofing, soffit, fascia and rain gutter company out there by a long shot. If I could give them 20 stars I would. We have used them on 2 different homes and every time they have exceeded all of our expectations. They are honest, trustworthy, reliable, competitively priced and the quality of work is top top notch. They are truly truly amazing! They are my roofing, etc. company for life! I HIGHLY recommend them! I assure you, you will not be disappointed.
Slight leak developed where an addition meets the original house. Ryan quickly diagnosed the problem and provided an estimate. There was a little wait time (about thirty days) but being busy is a good indicator of success I suppose. Jesus did the work which was in a difficult spot and in very cold weather. He didnt stop for a minute except to show me the problem and explain the fixes. His attention to detail and the workmanship are exceptional. He cleaned up meticulously and took the garbage with him. That is a definite indicator of professionalism in my opinion. No rain or snow to put the job to the test yet but my guess is that we are shipshape and Bristol fashion. I recommend Aspen and Jesus without equivocation.
I have been working with the Aspen Roofing team for many years. These guys are reliable and professional. Ryan Brady is fast to respond and has a quick turnaround time time on bids. I recently called them to fix some ice damning i had on a downspout, they were out the next day to fix it. Please support this great local business.
Derek and crew did a great job at our new HQ. They were here so long I thought they would be moving in with us. There were 5 layers of shingles to tear off. They paid close attention to details and the final product looks awesome - Thank you.Richard
Ryan (owner) came out to take a look at my chimney that was leaking in bad storms mid-January, and to give a bid on replacing the roof on a large porch and shed.He was on time for the appt we set (so already ahead of other companies). We got up on the roof together in the snow. He pointed out what the problem with the chimney was and said that honestly, I could fix it myself by getting X product and described the steps. So amazing to have a professional willing to share his expertise in that manner.Ryan sent the bid for the roof repair just a day later (so fast!) and it was highly competitive with the other bids Id gotten. And even though I went with another great roofing company (pretty sure I got a friends & family discount, which tipped my decision on that particular job), I am for sure going back to Aspen when I get my house siding replaced and soffitt repaired!I highly recommend Aspen Roofing because of Ryans professionalism and communication!
My initial experience with the representative of Aspen roofing was different from the initial meeting with three other companies from whom I also requested bids. Aspens rep brought samples of the types of gutters and down spouts and made several helpful suggestions before I even had to ask the questions. A very professional group. The removal of the old gutters and installation of the new went smoothly and right on schedule. Highly recommend this company.
Aspen Roofing did a wonderful job! They were very responsive, gave me a competitive quote quickly, scheduled the repair quickly and did a week-out heads-up call prior to doing the work. The work was done well and on time.Afterwards, I had some concerns and Ryan was very helpful in resolving the issues. I am definitely going to do any future roof work with Aspen and would highly recommend them.
Estimator was very fair and knowledgeable. Gave me great options for fixing my aging tile roof. I didnt even know re-using the tiles was an option, and even though it was a lot of work, they didnt shy away. Guys did a great job working with less than ideal weather and cleaned up my yard every day when they were done!
We met with 9 or 10 different roofing companies trying to find a good contractor to re-roof our 20 year old home. (Original contractor installed awful organic shingles). Of these there were only a couple I enjoyed meeting with to discuss our needs. The main reasons we chose Aspen were;1-We looked at some homes they had previously done,2-Bid was very detailed,3-Aspen wasnt the least expensive but they were far from the most expensive.4-Product, Warranty and method of install was best availableOnce the work started, the workers were good about cleaning up around our driveway each day so we could have access to the garage. It took about 4 days for a complete tear off and re-roof. The only complaint I have is that I had to call them back because the container hadnt been picked up when the job was done. The roof looks great. We are confident it will be the last roof we deal with unless we move. Ive already had complements on how good it looks.
Aspen Roofing recently took care of some minor roofing repairs for me after a wind storm. They were out quickly after I called to look at the damage and make an estimate, and gave me a detailed explanation of what the repair would involve. Ash also took the time to show me several interesting things about the state of my roof in general (both good and things that might require maintenance or improvement in the future). The time and detailed information was much appreciated. The repair itself was done quickly and satisfactorily, and held up to another round of significant wind the very day it was done.
Aspen was responsive and nice to work with. The job was a small repair but they bid it fairly and coordinated with a masonry repair. The work was just completed so I cant comment on whether it has remedied our problem yet. I can say that I am very pleased with how they have handled the whole process and have confidence that they have solved the problem in a very cost effective way.
They were great to work with! They responded quickly to my request for a bid, and they scheduled us quickly to get the job done. They came out and got the repairs done quickly, always keeping me apprised of what they were doing. We will definitely use this company again!
Ryan Brady is a knowledgeable professional who - so far - has been a real pleasure to work with. He’s responsive and patient, explaining the details surrounding specifics and options. Given current market conditions in the Salt Lake City with consumer need, it’s impressive that this company’s customer service is top notch!
We recently hired Aspen Roofing to replace shingle tabs that had blown off in the wind and to repair the roof around our swamp cooler ducting. This was by no means a large job but Ryan found the time to fit us into their busy schedule. They arrived at the specified time and went right to work, requiring little input or attention from me. When the final bill arrived it was for the exact amount we had been quoted. It was really sort of a nondescript project with nothing extraordinary to report in the end other than quality work, but isnt that often what you want from a contractor?This was our second experience with Aspen Roofing and I will continue to turn to them whenever I have roofing needs.I think the best praise that they deserve came from the swamp cooler company we hired to replace our cooler (Concierge Cooler Service). When they arrived to install our new cooler, the first thing they said to me was, I was so happy to see Aspen Roofing here when we drove up. They do the absolute best work and are easy to work with.
Aspen Roofing was able to come out and complete our job of repairing and patching some leaks on the same day we called. This was critical because it was the roof to a restaurant and the leaks were in a place that would affect business that day. They are always very responsive, kind, and do a great job. The spot has not had any subsequent leaks since then. I would recommend Aspen for any roofing needs.
We recommend Aspen Roofing, a Certain Teed Select ShingleMaster, for your home roofing needs. Their crew was meticulous, performed daily site clean up, even positioned the ladder as not to damage the new rain gutter, and met all of our roofing and fascia needs. Its the little things that really add up to quality service. Truly a very professional organization. And, completed before the first snowflake fell. Thank you Aspen roofing!
Absolute top-notch service. I could not have asked for more attention to detail or better quality of work. Our new roof and all associated trim looks fantastic! Aspens crew even took the time to protect our landscaping and completely clean up after themselves. Deciding on a contractor for a roof or otherwise is a tough chore, especially when youre spending a good deal of money. Believe me when I say you will get more than your moneys worth with Aspen (and no, they didnt tell me to say that).
During a major rainstorm this summer, a bay window leaked badly. Water was coming in through the window from above. I was convinced that we would need to replace flashing & shingles to resolve the problem. I called Aspen Roofing and talked to Ash. He identified the root cause. It had nothing to do with flashing and shingles. It was related to the fact that our gabled roof drained into a single gutter; the gutter overfilled; and the overflowing gutter backed up water in such a way that water ran into the window. His solution was to divert the water away from the window & reinstall the gutter. That work was done very professionally, and I am amazed with how well the crew was able to match the colors of the repairs with what previously existed. The job was very well done. So, now I can sit back, relax, and say LET IT RAIN AND SNOW ! ! !
Aspen Roofing is great. They did a repair of some shingles that blew off my roof. They charged less than half of what a competitor estimated and were easy to work with! Great job. I would absolutely use them again.
Aspen Roofing truly is the best! Ryan took his time on our bid and pointed out trouble spots that no one else found. He was up there for over an hour! Wow. We received a professional and detailed bid. Scheduling was quick, surprisingly so. When the crew showed up, they did a great job and didnt leave any messes behind. They even replaced both of our skylights! From the matching flashings to the shingles everything was top notch. We truly have THE best looking roof in the neighborhood and most importantly true peace of mind from a job well done. Thank you Aspen!
I had decided it was time to replace 60 year old, rusted out, ceiling roofs that were so ugly at my apartments. I had no idea who to use but called many siding companies and Aspen was the only company that stepped up to conquer the project!They were fabulous to work with and did an excellent job and the ceiling landings look brand new and good for another 60 years. I highly recommend them as they are so varied in what they can tackle and the price was right!Owner of 3 Apartment BuildingsAnn W.
Needed new soffit. Called Ryan, he came out and looked at job. Said he would be back to me in a few days. That was 3 months ago. He has ignored my calls & text. If he didnt want to do the job, he could do the courtesy of responding.
Great service from the bid to the completed work, and great price. I had 3 bids. Ryan Brady was very helpful on the management side, and the roofers who did the work (Octavio & Renae) were professional and did a great job with clean up. I am quite pleased and would recommend them to anyone that needs roofing work done regardless of the size of the job!
Recently I called Aspen Roofing to fix my old roof that was needed repair badly especially the flat part of the roof. They re-shingled the sloped roof and fixed the concave flat roof and it only took a couple of days! I went with their recommendation to have functional vents installed and also opted for new gutters. Honestly, I couldnt be happier! My home looks much better than it, but better than that I have peace of mind knowing that my roof was repaired correctly (and it also eliminated a musty wood smell that permeated my home before). Highly recommend!
We have used Aspen Roofing for a complete re-roofing job on our 1896 Victorian and now some smaller repairs on a 1964 Mid-Century home. Both jobs were done on time and extremely well. Ryan Brady is very knowledgeable and provides great customer service. I would highly recommend Aspen Roofing for any roofing project.
The house: 1940s era brick cottage that needed a complete roof removal and rebuild, including building a new deck (original roof pre-dated ply-wood decks) plus a freestanding garage (same era, same removal and rebuild required).The good: the quality of the workmanship is high; the crew was professional and courteous, checking with us anytime there was a question and cleaning up the site at the end of each day; they were careful of our landscape, which we have invested quite a lot of money in; the roof will last years and comes with excellent materials and warranty; the price was about $2k less than a comparable roof/materials/warranty through the other contractor we considered.The bad: communication was terrible throughout the project--phone calls were never returned, emails were not answered, the dumpster was delivered during a workday with no advance warning (which could have blocked our cars in the garage if one of us hadnt happened to be home), the bid was unclear in terms of exactly what was included, we had to request samples ourselves in order to choose materials and our materials selections were not properly recorded. You shouldnt have to work that hard to get a contractor to help you understand process and timeline. If we had not been quite so dogged, I think the project would have been delayed, and possibly some work that was included in the bid may not have been performed.If money had been no object, we would have gone elsewhere. And this wasnt an inexpensive job in the first place ($14.5-$15K for 1200 SQ house and 400 SQ garage). If you can afford a couple thousand more, thats what Id recommend. I still gave it a 4-star review for the quality of the finished product. But the experience left a lot to be desired and was quite frustrating from a management and communication perspective.
Im so happy with their services. 70 mph winds tore part of my roof off a couple of hours before the biggest rain and then snow storm of the winter season. Nobody was on rooftops that day because of the wind, and thats okay because it was too dangerous, but they sent someone out the very next morning to cover the hole up and fixed it completely within the week, which was weeks early than anyone else would come, and most companies dont even do small jobs like that. They fixed it a week before my State Farm insurance adjuster even came out to estimate the damage! Definitely call these people when the weather wont wait.
I needed a custom downspout made to match our rain gutters. They did a great job the price was reasonable. The workers that came out were nice. It just took 3 months of calling them every other week to finally get the job done. One day they showed up and measured. A week later they were there suddenly doing the job.5 star job1 star customer service
The Aspen Roofing quote was much more detailed than others we obtained. Ryan Brady made suggestions and knew his stuff. Anyone who scampers around the roof in flip-flops must be at home there! Our project was not without a couple of hiccups, but Ryan and his crew took care of the issues. Our new metal roof looks great, functions well and, as pleasant as Ryan is, we doubt well encounter him in the near future.
Aspen Roofing recently finished a total re-roof on my rental duplex. Everybody was very professional and responsive. Their attention to keeping the site clean was very important to me as a landlord, and they did a great job. Their communication was also good, as they contacted me with the (too many) problems they encountered when removing the old roof (which was very poorly done). I can sleep at night now knowing I have a great roof that will last as long as I own the property (and for many years beyond)!
No one does our roof work but Aspen. They have put new roofs on 6 projects, for us, and we have been more than happy. Doesnt matter what type of roof, they did an excellent job, each time. Many Thanks!!!
We were very happy with service from start to finish. When we needed a roof repair, we were able to get an estimate quickly and the work was completed just as promised. I would recommend Aspen Roofing!
I had a great experience with Aspen. I took bids from 5 roofing contractors before settling on Aspen and the reason I chose them is because of their communication. They backed it up by doing a great job removing my roofing and installing a beautiful new roof, gutters, aluminum fascia and soffits.They worked fast, and kept the job site extremely clean so I never felt my life was compromised during their work.I would recommend Aspen to anyone I know thats looking for a roofing contractor.Thanks to everyone at Aspen Roofing!
Aspen did a great job on my roof repair. I am very happy with the service and quality of the job. The price was very reasonable compared to the local competition.
They are very friendly and going company.
Wow what a great job! Roof looks great. They were so fast and clean. I mean clean, not just at the end of the job, but constantly clean. There was never a mess.
I had really bad wind damage and must have called 5 companies in my area,but no one was willing to work with my insurance company. Thankfully we found Aspen roofing company and they were very helpful and eager to help repair our roof. Great customer service and I highly recommend.
Several years ago, I developed a leak in my roof. At the time, I just couldnt manage the cost of replacing the whole roof, but Ryan worked with me to replace part of the roof at a cost I could manage. In May, wind did a lot of damage to the remaining old roof and the time had come to replace the rest. Ryan was friendly, caring and professional. The rest of the roof was replaced and looks beautiful. I always recommend this company to friends who need a roofing contractor.
I had a great experience with Aspen Roofing and I would recommend their services. Aspen replaced my old roof and later patched a hole that was left from removing an evaporative cooler. Their workers are very friendly and thorough.
My elderly parents recently had some work done to repair a roofing problem. My father could not have been happier with the efforts and customer service from the representatives of Aspen Roofing. The roofers spent a lot of time fixing the problem, and yet we felt the bill was more than reasonable. They were also kind and considerate to my parents, and I appreciate that tremendously. Thank you for a job well done.
Aspen Roofing took all the stress out of getting a new roof for our home. The process went smoothly every step of the way. The roofers did a beautiful job! We are so pleased.
Highly recommend them! I had a roof leak, and thought of the worst as far as cost and theres never a good time for that, especially so close to christmas. They were quick to come out to give me a free quote. They were very honest with the questions I had and of course the leak issue. Got a great quote, well under what I thought it would be. They even did a temporary fix to stop the leak until the actual fix could be done...just a few short days later. Very impressed! Thanks Aspen Roofing!
The process was straightforward and up front and with no hidden charges. The workmanship and materials were great and the crew was professional, courteous and thorough. Would recommend to anyone with roof repairs or replacement.
We recently had our entire roof replaced. We had a tar and gravel roof and updated it to a membrane style roof. The process from the bid to the completion of the job was very straight forward and painless. We love our new roof!
Drivers representing the company portray a black mark on what might otherwise be a good company. Proper exposure is demanded of worker at all times when wearing company colors.
Great company, honest and competitive pricing. Highly recommend. They do a fantastic job!
I worked with Ryan and Chris who were both courteous and professional. A flat roof was repaired that had been leaking off and on for years. They pulled off two roofs with multiple layers and fixed a gutter problem that was created by a previous and very poor roofing company. It has rained heavily 2 or 3 times and just had a 24 hour snow and wind storm and everything passed with flying colors. Very happy with their work and would both use them again and recommend them highly. Thanks to all involved!
This company stands behind what they do. Period. I needed help 3 yrs. after I had a new roof put by Ryans people. Response was phenomenal.Thanks for the integrity.Lynn.
Top notch professionals. Nobody else wanted to touch my tar & gravel roof for a swamp cooler install but Aspen did a great job.
Aspen Roofing is awesome! Ryan came to my house between rainstorms and calked some roof vents that were leaking. His crew came a few months later and did a great job replacing the plastic roof and plumbing vents and fixed a place on the north side that was leaking. They know what theyre doing and dont cut corners.
I had a repair project for my roof where I needed to replace several shingles that had been damaged and blown off. I started it myself thinking it was no big deal and got into trouble when shingles started to come apart as I was trying to lift them. I was damaging more than replacing. Add to that the fact that my roof had non-standard size shingles and I was in a mess.I decided to call Aspen roofing for help. They got an installer out to my house about 2 hours after I called and he fixed it for me. He did a great job and was polite and helpful when I had questions.The service and quality are top notch. Thanks
Great service. Aspen Roofing was quick to give a quote, set an appointment, and complete the job. Quality work. Would recommend / use for future projects.
These folks did a great job for us. Work was done in a timely manner. Bill was as quoted and they cleaned everything up.
Great service. Aspen Roofing has done several jobs for me and Ive been very happy with their work.
These guys did a stellar job on our new roof. It looks great! They had a competitive price and were very professional.
Great service and excellent work. Their bid that was more comprehensive than any of the competition. If you need your roof replaced or repaired, this is the company to do it.
Not really sure what to think of Aspen Roofing now. Communication is absolutely terrible. Dont expect appointments to be met or phone calls to be made when they are going to show up to do work or to inform you that they are delayed and wont be able to make it. I understand they are busy but a little courtesy with phone calls or text messages goes a long way. I will have to wait and see how the roof holds up in the years to come. I hope itll be 20 years as advertised. I dont know anything about roofs but it seems way better than the previous roof install that failed prematurely.
I replaced the evaporative cooler on top of my house. The new building codes required that the upducting be raised for the new cooler. So there was a patch job that needed to be done. It took a few days to get the job scheduled with Aspen Roofing but then they called me almost two weeks before the scheduled work date and had an opening that day. They did an excellent job. The employees were kind, courteous, and professional plus their roof repair was outstanding and they cleaned up afterwards.The price was reasonable and the service was excellent.
We had the misfortune to start our complete re-roofing at the same time that El Nino decided to start dumping copious amounts of snow in the Avenues in December. I had my doubts that anyone would work in those conditions but I was wrong! They worked whenever possible and in terrible conditions. They met several special requests and, while it took some time due to the weather conditions, the roof looks great. I was always met with kindness and respect and would have not liked to go through a winter re-roof with anyone else. Good product and good people all around. Completely honest. Glad I found them and did business with them.
I dont appreciate Aspen coming to my jobsite, calling in and lying to the office staff and saying they are a neighbor needing some roofing done, getting the contractors name and calling the city to stir up the pot! Dont ever step foot on my properties again or i will have you arrested!!! Im not putting the properties name because they know which site Im talking about unless they do this sort of underhanded thing all the time. Despicable!
Very good experience for us - they were prompt, reasonably priced and very efficient. Would recommend them way more than the better known roofing company here in Park City!
Ryan Brady came out on short notice to help us with a serious failure in the flat roof of one of our buildings. They made an emergency repair. Saved our _utts. I found Ryan to be so knowledgeable and professional. He knew exactly what the issues were and made professional recommendations.Aspen Roofing will be my first call from now on.Greg GeilmannManager Forest Glen CondominiumsSugar House
Aspen Roofing has been taking care of all our roofing needs for years! They have amazing customer service and their quality of work is top notch.
I just wanted to give a shout out to Jonathan Brady and Ryan Brady at Aspen Roofing for doing an incredible job for my clients, Niciye Ainsworth and Russ Garcia. I just sold Niciyes home and in order to do so the roof needed replaced per FHA guidelines. We had some tight deadlines and strict criteria in order to meet the needs to be approved by the FHA lender. Needless to say Aspen Roofing pulled it off! Gorgeous new roof that both the sellers and buyers are very pleased with, and in a timely manner. Very professional and thorough from start to finish! I recommend Aspen Roofing for all your Roofing needs!
After checking with multiple roofing companies on estimates for my repair, Aspen roofing was not only the best price, but could get to my repair weeks before the other companies. Although we had a few hang ups with communication on the schedule, they were able to fit me in even sooner than the original estimation.
Overall, Aspen Roofing has been very responsive to our needs. The job took much longer than was initially discussed, which was just a small issue and did not affect the cost of our roof replacement. I will use them again in the future.
Terrible customer service. They installed solar powered attic fans in my home in a location where they were not in the sun and would not run. Whoops. More importantly, Ive been in contact with them and they wont fix their work. Its been 5 weeks and now my roof is covered in snow. Will this ever get corrected?
We contracted Aspen Roofing several years ago and are still unhappy with it. We chose them initially because they were well reviewed, the price was good and the gentleman who provided the estimate seemed knowledgeable. It went downhill from there.After signing the estimate/contract and faxing it in, we heard no response for several weeks. They were very hard to get a hold of, especially during my limited times of availability, and we needed to make sure the repairs were done as soon as possible for insurance reasons. As a result, we chose to go with a different company. However, the story doesnt end there.Several weeks later, after hearing nothing since faxing over the contract, a roofer showed up out of nowhere and began working on the roof, tearing up the repairs already performed by another contractor. We came home to find him working and were able to stop him. He patched up what he had done and left. Again, we had no idea he was even coming, having heard nothing since faxing over the contract approximately a month earlier.With some phone calls and emails, I was eventually able to get in contact with one of their main owner/operators, Jon. He eventually agreed to charge only for materials and write off the cost of labor. I was unhappy with this, but it was a compromise we came to. However, when I received the bill, I was charged the full amount and they would not budge. It seemed Jon had forgotten his deal.I eventually gave in and paid the bill, but will never use their service again. My dissatisfaction isnt about the money, it is about the lack of communication and poor service/treatment. Aspen knew these repairs were going to be a temporary fix in anticipation of a much larger job a few years later, and they blew their chance to win that larger contract, or any other roofing needs I may need in the future. When our roof was re-shingled this year, we went with a different company and have been happy with the results.
So far I am very happy with the service, especially with the rain almost every day. Started as planned, had to stop due to rain and was back early today to finish as promised.
Was very happy with work performed. Once they started they stuck with it until job was completed.
Did a repair a year ago due to a leak,I have leaking in the same area now. I had them come take a look for warranty purposes and just got a estimate for 1500 plus . Shame this stuff continues to happen.
Warranty department is 5 stars service
They did a patch on my roof. Used gray shingles when I originally had red. It looks ridiculous.
Called as a bit of an emergency with some leaking in my roof/gutter. Aspen came out the same day and got it resolved.
When my roof leaked Aspen roofing provided prompt response and coorected problem.