user
European Auto Group
540 Sandau Rd Ste 102, San Antonio, TX 78216, United States
Appearance
European Auto Group
Comments
Ch
Review №1

DO NOT, I repeat DO NOT BRING YOUR CAR OR DO BUSNESS WITH ART AT AEG. He is a crook and notorious for shady busness practices. Fails to deliver on many clients cars on a timely manner.

Al
Review №2

Art was very helpful and answered all my questions in a timely manner, Dave is also pretty cool, great group of guys. Looking forward to having them work on my GTI in the future! Also, they are the only authorized APR dealer in San Antonio.

Bi
Review №3

Came by the shop to see how the move was going to the new shop. EAG almost has everything perfect at their new facility. Here they were making a Mini Cooper S ready with final touches restoring the headlights. Details are everything when it comes to their retail vehicles. Highly recommended for service and sales.

Am
Review №4

Can’t thank Art enough for going WAY out of his way to get me up and running. Called him and told him I shredded the serpentine belt on Saturday at about 5pm. Not only did he send a tow truck to the remote location I was at, but he sources the belt AND stayed till 9pm just to get it done for me. HIGHLY recommend these guys

KD
Review №5

This review is long overdue. These guys have been great to me over the years with every one of my vehicles. From my supercharged M3, Gen 3 Dodge Viper and several modded Corvettes, to my daily Ford F150 theyve serviced and repaired everything Ive thrown at them. They are very fair with pricing and are far more knowledgeable than even experienced dealership techs. I recommend them to everyone I possibly can. -TZ

Ma
Review №6

Always great working with Dave! He takes care of me every time. Very experienced and professional.

Wi
Review №7

Great Customer Service and detailed work conducted. Will definitely continue to go back.

Cl
Review №8

Quick, dependable, and reasonably priced!

Je
Review №9

These people are absolutely excellent! I am not a car person and they took the time to show and explain to me what is wrong with my BMW. They even worked extra long hard hours so I could have my car back the same day. The quote was fair and honest. The staff were respectful and super accommodating. I recommend this auto shop.

Cl
Review №10

Honest and down to earth guys. They gave me a diagnoses that made sense for my vehicle. I will definitely be back and would definitely consider buying/selling from/to them. Would highly recommend for older, high mileage Audi’s and other European cars!!! These guys will take care of you for a fair price and no BS.

C
Review №11

You won’t find a better and more professional staff! They were well beyond accommodating and I walked away happy and satisfied with the service and welcome they provided! A big thank you to the team and I look forward to giving you my business in the near future!!Southern hospitality at its finest ✅

Ni
Review №12

The gentleman here are passionate about their love for cars. Theyre innovators and knowledgeable about each of the vehicles they work on, quality work, quality people. Also they did the first manual Supra.

Mi
Review №13

The guys here are incredible, I have nothing but good things to say about the work they do and how they go about it. Overall amazing, I would highly recommend checking them out.

Ry
Review №14

Tremendous experience. I purchased a 2003 BMW 330i a while back from this dealer. I was initially hesitant about buying a BMW because of the maintenance cost. However, Art was very helpful and informative about just how easy and affordable it can be. He went above and beyond the call of duty of a used car dealer, by openly disclosing the minor issues with the car and then fixing them to boot. He replaced the wheel bearings, brakes, rotors, radiator and the alternator. Then he gave me a good price that a college student could afford. Additionally, any time Ive ever had any questions or concerns about the car, he been there to answer and help me any way he can. I cannot say enough good things about this dealership.If you want a reliable, affordable used car and you want to feel good about the experience... Go with this dealership, 100%.-Ryan

Za
Review №15

I searched around on Google for a good mechanic that specializes in European high end cars after getting a ridiculous quote for repairs from the Maserati dealership for my Maserati Gran Turismo and I couldnt be more pleased with Dave and Art! They did a fantastic job, were very personal and did the work for a fraction of the price! Ill definitely be bring my car back for any future work. Thanks guys!

Ma
Review №16

This is a great company! Thank you to everyone at European Auto Group for making me feel right at home. I brought in my Ferrari 458 for some serious issues after purchasing the car sight unseen online. Art and Dave are very knowledgeable and understand these cars from top to bottom, I was shocked that they allowed me to hang out in the shop with them while working on my car and just shooting the breeze. I think I even learned something! Very fair, pricing is great and the knowledge is just fantastic. Overall it took 3 days to get the car in and out and order parts but I am a customer now. I will be bringing both of my BMWs and my Wifes Porsche in for Service. Thank you guys and wish you all the best!

Ch
Review №17

Highly recommended, bought a 2002 Mercedes Benz a little over a year ago and no problems at all. i love my car. Very reasonable price as well. Arthur and his team do a very very good job. Anyone looking for a nice affordable car look no further. So glad i found this place :)

D
Review №18

Called for a quote on shocks and struts installation of parts I already owned. Got a quick and straight up quote, which was very much appreciated. However, the price seemed a bit steep, in my opinion. To be fair, it seems to be a trend in San Antonio to charge 5 hours of labor for a 1 - 2 hour job.I initially gave an honest 3 star review regarding the steep price quote, and Im now receiving threatening text messages regarding that initial review. I personally do not recommend.

Ja
Review №19

Art and Dave are nothing short of professional. They are always a pleasure to speak with and are quick to finding the fix for any car problem you might have. I trust them completely with my M3 and prefer their services over any dealership any day of the week. I will be referring all my friends and family that own European cars to EAG for any faults and maintenance they may need addressed. Thank you for helping me with my car troubles!

Fr
Review №20

These dudes were nice. Thank you Dave and crew, you put my worries to ease and made me feel taken care of when my old e46 decided to act up. I honestly dont think Ill be going anywhere else in SA after how well everything went.

La
Review №21

I had a great experience at European Auto Group! Art and David were great to work with. They made me feel very comfortable and they explained everything that they were doing. Being a woman walking into a mechanic shop can always be intimidating, but the guys treated me great, and did not mind explaining things more than once if I needed it! I will definitely be going back for any repairs. Thanks again for everything!

Co
Review №22

I called European Auto Group to ask about a re-flash tune on my MK6 GTI. They gave me a quote (which was $130 over the average asking price of other local shops). I scheduled an appointment and the day I was supposed to come in and get the tune done, they called me 20 mins prior to the appointment, as I was on my way there because the APR tune computer was down. I was told I would be contacted as soon as the computer would be running again. 3 weeks had passed since then and this review, I was never called back or offered a reschedule. I give a low review for the poor customer service and lack of interest. Also, labor is overpriced here compared to other European car mechanics in San Antonio. I know this because I have taken my business elsewhere and payed less and received better customer service.

Da
Review №23

A/c stopped working on my 2013 Mercedes C250 sedan on a Saturday. With the start of the summer season approaching, I was desperate on making sure to get it fixed at a decent cost and ASAP as I am a Very busy person. I immediately reviewed several auto shops that I can do my needed repair quickly and at a decent/fair cost. European Auto Group took my car in on a Sunday (when they were closed), replaced my compressor, and had me back with Super Cold A/c within 3 days. They are VERY knowledgeable, honest and transparent, courteous, and kept me apprised of the status of the diagnostic and repair every step of the way. OEM part manufacture warrant stands. Its been a couple months and the A/c is blowing colder than before. I checked the part installation and the unit is, in fact, OEM and new. I very, VERY much highly recommend European Auto Group and trust them. Go to these guys. They are the real deal. -David

Ta
Review №24

Where do I start with this shop! Few words!! Amazing, extremely professional and beyond Customer Service !! And very patience!! I started exhaust shopping for my Audi A7 for about two weeks. And Dave and his team was nothing but patience and guide me through the choices I had! I must say I am very skeptical on who I have to do any type of work on my car. But Dave did such an amazing job building a relationship with me I had no issues using his shop. During the process I was updated daily as well Dave wanted me to continue my daily life as if I still had my car. And he was able to put me in a rental car and I must say it was extremely nice one at that. I dont want to make this review to long. But these guys are the best at what that do hands down. When I receive my car back OMG my car has a more sporty feel in the exhaust its to die for. Words can not explain how great my car sounds with this exhaust!! I would highly recommend this shop to anyone and everyone!! Dave you have a customer for life! Thank You!! So much! - Taheem P

Je
Review №25

Ive never had a better car buying experience! These guys went above and beyond to get me into my dream car! Art is a guru when it comes to crunching numbers and buying and selling European cars. David is super smart and gave me an awesome tutorial on my BMW X5. Awesome business ethics, trusworthy and hardworking people. Never have I encountered folks who embody great customer service like these guys! I will definitely trust them to help me maintain my BMW in the future. Unbelievably satisfied customer!

Ed
Review №26

Quality work with great value!Very informative and trustworthy.Definitely recommend 👍🏽10 Stars

Ca
Review №27

This guys are more expensive than the Dealership

As
Review №28

Best dealer alternative in town! Instead of going to a dealership where they just want to throw parts on my car and charge an outrageous amount of money, I went to European Auto Group. EAG did a thorough job, pin pointing my exact problem and literally saved me thousands!! HIGHLY RECOMMEND!!

Ul
Review №29

First, I would like to start with what this group is doing for the car enthusiast world is absolutely great. Saving the Manuals for car lovers like myself and the passion behind their work is a joy to experience. I have a handful of cars in my collection and if those vehicles at some point were offered with a manual transmission, I would sure purchase that spec. Last year I wanted to add a Rosso Corsa on Tan F430 Spyder to my collection but I was unable to locate the exact spec F430 I was searching for. The only comparable cars I located were that with the Automated F1 transmissions. I contacted European Auto Group about their Manual Conversions they offer. All in, this is a great option, if you have the ability to afford an F430 you can easily afford to take this approach to get exactly what you desire. The process was great, it did take some time longer (Which I expected), Italians love to relax so it was no surprise parts took a bit longer but also the group took their time to go over the entire car and make it absolutely perfect, which also takes a great deal of attention and time.The Result:I was stunned when my F430 was finally shipped back to me, all of the blemishes were repaired, the car was detailed inside and out, the paint was corrected and sealed and the presentation absolutely knocked my socks off.The Drive:During my hunt of my F430, I drove several factory manual F430s (One Coupe and 2 Spiders) that did not meet my criteria. Some gears were hard to shift, the lever was sloppy and each car performed differently.My converted F430 is a different story, perfect tight shifts, no issues getting into gear, clutch engagement is absolutely ideal and the transmission achieves every gear flawlessly.Overall:I am extremely happy with the end result and would HIGHLY recommend anyone looking for a better driving experience that want manual gear changes to contact European Auto Group. Communication could have been a bit better but as they say Leave the Artist be while hes painting his masterpiece.Thank you again European Auto Group for a great experience and providing a product that surpasses my wildest expectations. Congratulations on your venture, I and the Car Enthusiast community support your passion.#savethemanuals

Ja
Review №30

Very professional team with great results.

Aa
Review №31

The guys at European auto group are the best hands down, I will be taking my car back for any and all repairs. everybody is very friendly and very knowledgeable about the cars they work on. anybody looking for a European shop this is it. Thank guys for helping me get back on the road.

El
Review №32

Art and David are amazing!! Art went above and beyond to assist me in the purchase of my BMW SUV. He went as far as to haggle a great deal for me. Words cannot express how grateful I am. Thank you European Auto Group.

Ja
Review №33

Great shop. They flashed my MK6 GTI with APR ECU & TCU software and it feels fantastic. Dave is a great guy, really helped me out and worked with me. Thanks Dave!

Ce
Review №34

Purchased a vehicle from here last year. The guys took care of some maintenance items such as oil leaks and window trim. That was cool, but what wasnt is the car they sold me had a duplicate title. The initial dealer tag expired and I had to get another. Eventually I did get plates for the vehicle and was promised that this title issue would be taken care of. That was NOT the case. Ended up selling the car at a loss and the new owner had to get a bonded title. Buyer beware!

Ca
Review №35

Good group of people, perform timely high quality services on our VW. Would recommend for anyone looking for routine maintenance or aftermarket modifications.

je
Review №36

I have a great experiences with Art and his brother. They both seemed to be very knowledgeable on what they were selling. I had walk in there to view a 08 bmw 528i and they gave me the run down of the vehicle. What I truly enjoyed was the fact that they work with me to get me were I needed to be but also educated me on the vehicle. Thanks fellas I will be definitely sending people your way.

Ad
Review №37

Excellent and professional. They have fixed my Audi s8 when nobody else could. Thank you!

Ro
Review №38

We brought my daughters 2002 Volvo in because it was having issues with starting and running smoothly. After thorough diagnostics, the mechanics informed us of multiple issues with the car that would be costly to repair. EAG probably saved us from further headaches down the road with this vehicle. Their vast knowledge of different makes and models of vehicles and unmatched honesty and integrity has enabled me to decide to bring any vehicle I own to EAG for any type of maintenance or repair.

Ju
Review №39

Mechanics who really and truly love luxury vehicles, who have an intimate knowledge of how they run and how to fix them. If you own Ferrari, Lamborghini, BMW, Mercedes-Benz, Audi Jaguar Porsche or VW, these mechanics are outstanding and certainly worth bringing your vehicle to for maintenance, upkeep or repair.

Ni
Review №40

Friendly group of guys, got a 2008 bmw 328i from Art and he came to his shop off of working hours to make the sale. His brother was also really nice and made sure the car was in tip top shape before sale. They even offered for me to hang with them and eat some food they grilled. Nice bunch of fellas.

Ni
Review №41

Knowledgeable, .professional, friendly and honest. David and Art are the only automotive mechanics that I trust to work on my 335 diesel BMW. They have resolved issues with my car that the dealership has been unable to solve and at a fraction of time and money I would pay at the dealer. The entire team is fabulos! Thank you guys!

Do
Review №42

Our company has acquired two vehicles from EAG now, and had ongoing service with them. Our experience has been outstanding to date, and it has been a pleasure to find a group that is honest, highly competent, and enjoyable to work with. We will definitely be returning for future needs.

an
Review №43

This place is amazing

Fu
Review №44

Art was professional, efficient, and knowledgeable. If you need any work done you have to get it done here, wont regret it.

DA
Review №45

These guys know their foreign cars. Went to European Auto Group because they had a pretty uncommon BMW Wagon that had been impossible to find in good condition. These guys pretty much refurbished the inside of the car because it wasn’t ‘up to their standards’ and it looked better than any other Wagon I had seen online anywhere. Definitely recommend these guys to everyone looking for a car, awesome customer service and prices.

Ve
Review №46

Great people who really know what theyre talking about and are well informed of the cars they handle. Wonderful service from trustworthy people

Pa
Review №47

They are about the car not the sale, they make sure they put you in a finished product. After spending three months looking at cars meeting these guys it was a breath of fresh air. I would recommend them to anyone and everyone I know!

Ro
Review №48

Purchased a 2004 325xi from EAG about a year ago. The car has been great but what I have been most impressed by is the level of professionalism, diligence and service in maintaining a 13-year old vehicle. If you are in the market for a different car buying and/or maintenance experience, keep EAG at the center of your scope. A+ Rob

Mi
Review №49

The Best!!!! I have purchased 3 cars in the last year from EAP, I am very happy with the quality and service! You can trust these guys, which is huge. Their knowledge is second to none, feel confident about EAP!

Al
Review №50

Amazing shop! Great work and ethics

Ic
Review №51

Weve worked with Art and the guys at EAG for years now and have always had an amazing experience. They have serviced countless vehicles for us at a very reasonable price and time frame. Were talking just about any car you can think of, from a supercharged e92 M3, Nissan GTR, Dodge Viper, BMW X5-M, lifted and modified diesel trucks, all the way to your average 335i or Chevy Tahoe, they have taken care of us. We also recommend them to every one of our customers to service their vehicles after the purchase from us. We always get follow up thank you calls from them for recommending EAG. You wont be disappointed. 10 stars if it were available!

Je
Review №52

A couple of weeks ago I was ready to buy a really nice BMW in Austin..I had plans to pick it up on Saturday. .when my wife text me this adverstisment one here in San Antonio. This company had the exact same car. I met with the owner that Friday and was very impressed with how much knowledge this guy had. Not to mentioned a very business savy guys. It was clear to me this guys Arthur and David would eventually be my go to guys. The cars they sell are quite impressive. And very well maintained. I highly recommend European Auto Groups to anyone who wishes to deal with excellent customer service. I am pleased with the car and ultimate professional service. KUDOS to them for thier outstanding service. I I was left without options but to buy my car with them instead of the Austin sale. These guys are honest and are willing to help you select the best car for your money.

MA
Review №53

My Volkswagon Jetta had the EPC light and our cars brake light wouldnt turn off. They did a full diagnostic and saved us the headache of buying unnecessary parts like the throttle body that would cost over $650 dollars. The diagnostic was only $125.00. They even explained it so we would understand.

br
Review №54

I used this company before they moved from their Wurzbach Parkway and Perrin Beitel location. Took my BMW 740 in for repairs they destroyed it! I would never advise anyone to have maintenance done with this company. I have no idea about their sales ability and their cars, but as far as maintenance proceed at your own risk if you use them! If I could give them a sub 0 star I would. My car never ran again sad to say. Before I knew anything they had change their locations. The owner responded that he does not know me and not to slander his business. Well Art let me refreash your memory...my husband has the same first name as you. We just saw you in a local restaurant recently in Universal City. When I saw you it all came back to me what you and your brother had done to our Black 2008 740 BMW. I have pictures and receipts alot of proof to prove what I am talking about. So please let it be, and except my review for what you did.

Xa
Review №55

Best guys in the city if you ask me they break things down for you if you don’t understand what things mean & they treat there car likes it’s one of there own fixed my BMW & I’m coming back everytime

Da
Review №56

Friendly people. When I asked about certain settings on my car, attendant was hesitant and guessed instead of looking it up to be sure.

Je
Review №57

Manual swap the world! Gated6 coming to the streets near you!

Ka
Review №58

I bought a great car and with it I got a friendly mechanic, great service, and reliable work on my car forever. I finally found my forever auto maintenance shop.

Ja
Review №59

No response after vehicle was purchased. Things are now your problem.

Tw
Review №60

Outstanding service!

E
Review №61

Extremely dishonest, unscrupulous, & crooked.

Information
100 Photos
61 Comments
4.5 Rating
  • Address:540 Sandau Rd Ste 102, San Antonio, TX 78216, United States
  • Site:https://eagsatx.com/
  • Phone:+1 210-780-7660
Categories
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
  • Car manufacturer
  • Tuning automobile
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations