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Miracle Body and Paint - Collision Center
6217 Grissom Rd, San Antonio, TX 78238, United States
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Miracle Body and Paint - Collision Center
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Er
Review №1

Hands-down, the best auto collision center I have ever taken my vehicles to. Pearl and Steve Wagner are unparalleled in the service they provide, and their follow up is pristine. They call or email with frequent status updates, which gives me peace of mind. I HIGHLY recommend Miracle Paint & Body.

Ju
Review №2

I had a great experience with Freddy Galvan. He provided excellent service and was always available to answer any questions I had. He made the process so much easier. I was able to save money which was awesome. This was my first time here and will definitely be back in the event I need more body work done. I would recommend asking for Freddy to assist you on your vehicle when coming here. You won’t be disappointed. The quality of work here was also top notch. My truck looked amazing .

Li
Review №3

We used Miracle in the past and were pleased. So, of course without giving it a second thought we took our truck to them again. When we got there we were treated very nice and professionally. I will have to say it was quite noisy! We gave them all our information needed from our insurance. We were taken outside to look over the damages to our truck. The gentleman assured us everything would be taken care of as soon as possible. We were disappointed with the communication! I always had to call to see what was going on. And we understand that there were some added issues that insurance had to approve. But again I had to call them then I was told about the added issues! We should have been called!! The excuse was this or that!!!! Blah Blah Blah! After 5 weeks I called and they said the truck was ready! Gentlemen said truck would be washed when we picked it up! We go pick up truck, our floor mats were missing. Looks like they just went through the truck and threw stuff around. They tore the plastic lining on the carpet! And the truck was NOT WASHED or Cleaned on the inside!Don’t care to go back!!!!!!

Ke
Review №4

Having our vehicle repaired by Miracle Body and Paint after our accident was one of the best decisions that we could have made. We chose them because of their commitment to our community and their history of giving back. However we were impressed by their communication, their professionalism and ultimately the quality of their work. Pearl and Hector kept us updated with every step of the process. The excellent customer service that was displayed throughout the company was impressive. It was a pleasure working with them. They went above and beyond and we wouldnt consider going anywhere else in the future.

Bi
Review №5

Great Service, takes a while but remember you do t pay your deductible which helps. Unless you have a $1000 we’ll then maybe your just done for. But Mike Aveleos by far made the experience pleasant with his fast and accurate expectations from the vendors. He explained things that helped elevate any confusion on my part. By far the best customer service I’ve ever gotten from a collision center. Thanks again Mike

Ma
Review №6

Miracle Paint and Body is the place to go for collision repairs. I had a great experience. Freddy Galvan provided an excellent service and was always available to answer any questions I had. He made the process so much easier.

JE
Review №7

I had an accident and from the moment I walked into the building everyone was so friendly. They set me up with a rental and assured me everything would be OK. Steven Wagner kept me updated on all work being done and after I informed him of my concerns of being taken advantage of because I was a single mother and how I had been taken advantage of at the last place I had taken my vehicle to,he then made every effort to do his absolute best to get the job done correctly and help with my deductible. God forbid Im in another accident but if I am there will be no question where Im taking my vehicle. Thank you so much to everyone at Miracle Body and Paint!

Gi
Review №8

Let me start off by saying this is my second time dealing with miracle body and paint. The 1st was great and I dealt with Pearl to start off and she was awesome. I dont remember the other person that time. 2nd time I started with Pearl and she was awesome as usual. She got everything set up and sent me with Derek and he knocked it out of the park. He kept me in a constant loop every time he had an update I received a phone call. When I got my car the dynamic duo did it again, my car looked better than new. So thank you to all the paint and body guys youve outdone yourselves. So an extra big thank to the dynamic duo (Pearl and Derek). I wish I could give yall more than 5 stars. I will be referring any and every one to yall

Ch
Review №9

They did great, quality work on my husbands vehicle. Micheal A. always kept my husband informed of the repair process. We Definitely recommend them.

Sa
Review №10

Came here in a time crunch, and Freddy and his team took care of me 100%! They knew I needed my car back and truly made that a priority and my car honestly looked amazing when it was finished and repaired. They waived my deductible for me since my car was done a day late which was so thoughtful and unexpected!! Freddy made sure I was taken care of. Thank you miracle body and paint😊

Me
Review №11

Freddy Galvan and Pearl Ramirez were extremely helpful with getting my car insurance claim sorted out, arranging my rental car and getting my car repairs done in a timely manner. The quality of work that was provided on my vehicle was extremely good. My car looks beautiful again. I really appreciate all that they did for me. I would definitely recommend them to anyone needing vehicle paint and body repairs.

Ol
Review №12

I choose this place once again since the service is outstanding and communication on every step is provided on their on.Steve W. Was my service writer and provided the best customer service i have ever received. I definitely recommend this place to anyone who wants to have a smooth process during the distress that is caused if your involved in an accident.

Em
Review №13

I would give zero stars if I could. I chose Miracle because of the 5 star ratings I heard on TV for repairs to my vehicle drivers door from a break in. It was not completely repaired and when I advised the person in charge of the repair as well as the General manager who was trying to convince me the issue was already there. I was told that they did what was on the work order nothing was mentioned about the door not closing properly. I’m not a repair person but I think if someone came to me stating they were broken into I would repair and test it to make sure it works properly obviously they didn’t test my door to make sure it was working properly. I now have an issue where sometimes when my door closes on its own behind me it bounces. It never did it before it was broken into. It was also very frustrating when they told me it would take one day to fix and when I called them for a pickup time I was told something was forgotten and they would have it the following day in the morning. I called at noon and i was told it would be that afternoon. I was also told it would be washed and it wasn’t!

De
Review №14

Very happy with the friendly and professional service! They left my truck like new and handled everything for me so I didn’t have to lift a finger. This will be the only body shop I use going forward!

No
Review №15

This is the place to take your car. Thank you Pearl, Freddy and Rick for all your help. R.I.P. Imperial Tie Fighter 666

ca
Review №16

My husband and I have used Miracle Body and Paint when our vehicles were hit. Our insurance company worked directly with Miracle Body and Paint to help streamline the process. i liked that they have rental vehicles on site so i didnt have to worry about going to another place to pick up a rental. Robert from Miracle Body and Paint was very helpful! He called me weekly to give a detailed update on the status of my vehicle. The customer service on each occasion weve had to bring our vehicles in has always been excellent and friendly. I would definitely recommend this place!

es
Review №17

I appreciate Steve Wagner in assisting with my insurance problems we had he was able to work them all even with the visual problems we had, thank u Steve for all the hard work you did in my cars.I also want to acknowledge Pearl Ramirez she always so courtesy and so professional and friendly if I had a business of my own I would hire her in heart beat! Thank you Pearl for all your hard work.And Andy is a good guy ready to answer all questions, keep up good work.

Ma
Review №18

Although my car has been in their shop for a month, Mr. Manuel personally reached out to assure me that they are doing everything possible to ensure I get my car back quickly without sacrificing the quality of workmanship. He even offered to personally deliver my car when it’s ready. I’m sure the car will be perfect once it’s completed.

Ma
Review №19

Miracle was SLOW (39 days) but in the end they were Great being they could only repair what the HdP PROGRESSIVE Ins would pay for. YES! THEY DID NOT PAY FOR THE FULL EXTENT OF THE DAMAGE! They we SLOW on clearing the rental end of the bargain but in the end paid that. HdP could have/should have paid to repair full extent of damage THAT IS WHY I AM NOT W PROGRESSIVE & SWITCHED TO ALLSTATE. I recommend everyone switch & get full service instead of partial payout HdP!

Th
Review №20

I did not go through with their services. The biggest issue is their online estimate website is not secure so any information sent will not be secure. This is the reason for only one star. Want to make sire they and their customers are protected.

Br
Review №21

I do not recommend this place. Yes, I suppose if everything goes perfect you could rate them high, but I think the best way to evaluate a company is how do they respond when things dont go well. I have taken my car back to them two times to fix different issues from the original repair. On each occasion, they admitted they had made mistakes. The car is still not repaired to my satisfaction. There is a lot of wind noise coming on the drivers door they replaced and they cant fix it. They finally said that is the best we can do and that I need to take it some where else. Is that FIVE Star Service?Though the kicker is, when I asked to talk to the owner, the manager told me the owner does not talk to customers you have to contact his attorney. So if if you have a complaint you want to escalate to the owner, he wont talk to you. Think about that before you take your car here. What if something goes bad. What are you going to do?So now I am forced to take my car to another body shop to fix the wind issue and pay for it out of my pocket and then try somehow to get Miracle Body and Paint to pay me back. We ALL KNOW how that is going to go.Before you hand them the keys to the car just ask them if things dont go well is it possible to talk to the owner. See what they say.

Le
Review №22

As a marketing administrator and consultant I feel their efficiency of being able to attract consumers was very uphanded and their communication was very effective throughout the beginning and assured me that they would take care of my vehicle correctly as well as being able to diagnose and troubleshoot any problems that occurred because of my collision. However after they received my vehicle as well as the first payment from the insurance company the communication was minimal and at the least I would reach out to the organization instead of them reaching out to the consumer. It was a constant remote discussion as well as trying to receive updates on the vehicle. Their business seemed very administrative manageable although I felt assured that they would go through the 5 star calibrations like weve discussed, before deciding them to work on my vehicle; mechanically and cosmetically. Even after leaving my vehicle their for more than 2 months and a half, though by the time my vehicle was ready the body seemed very appealing in which I think they did an excellent job on my BMW Z4, though I noticed little mechanical problems in which I even made aware to the company in which forgetting to attach a sensor that blew out my A/C and ran the check engine light on for a about a week till I picked up the senor from the shop and attached it myself, as well as noticing that my horn didnt work anymore in which they tried to protest that it was before the crash however it was working fine before the collision than assured me that it was just missing a horn, in which than they ordered me one, and as soon as I got underneath the vehicle I was aware that there was still two horns attached to the frame. Now my car takes longer than usual to turn over when trying to start the ignition as well as the brake lights not being able to turn off while they consistently run. In which these problems resulted to me getting a ticket for the brake lights as well as the horn not being able to work efficiently, since the vehicle was left in the shop for more than 2 months I was unable to get it inspected as well as trying to get it to pass, since the problems they assured to me; would be touched on. In the near future I would suggest doing an analysis on a preferred body shop that is able to perform cosmetically and mechanically on a vehicle.

Mi
Review №23

The staff did an Outstanding job with the repair of my brand new Genesis GV80! They meticulously researched and obtained the hard-sourced parts and my vehicle looks great!

Xa
Review №24

Great service and frequently updated by Steve Rivera, always had questions answered and was not disappointed car looks brand new.

go
Review №25

Had the pleasure of working with Mr Steve Wagner very professional and kept me posted at all times- Very pleased with the great job done on my car. I would definitely recommend this place!

Pa
Review №26

Called Miracle to see how much some work will be out of pocket on one vehicle loved the work so much I had my other car worked on and now that one runs so well. Thank you Robert Rosas for being so professional and taking such great care of my vehicles. Miracle does not treat you like a number they treat you like family from the front desk(Pearl)to the floor very professional. Thank you again Robert for everything making my car look pretty again and the other one is running amazingly. You made the whole process so easy . We will continue to do business with such an outstanding company!!!!

Ca
Review №27

Freddy kept me updated with their back & forth with my insurance & were even able to discount my deductible a little. Fantastic work on my bumper from a hit & run! Looks even better than when I originally bought the car. If you’re needing something done, get it done right.

Ji
Review №28

This “mom and pops” style Body Shop is phenomenal! I appreciate the fact that they treat you like family and go the extra mile. I appreciate their transparency and courteous approach not to mention their do an amazing job on your car! Shout out to Steve Wagner and Pearl who took such good care of me with my car repair! Highly recommend!

Wi
Review №29

I was given nothing but superior customer service from the staff but, especially by MR. Alfredo Galvin. He was my point of contact throughout the entire process. He is truly a professional who cares about his customer.

Ro
Review №30

Thank you Freddy for your service and everything you assisted me with my insurance, Andy was helpful as soon as I walked in the door, And Pearl greeted me every time we walked in the door. Thanks for the great service Miracle Body &Paint

st
Review №31

Well going by the reviews below I decided to put my trust into the shop to fix my vehicle after my accident. My vehicle got towed into the shop approximately August 9th, 2021. I was assigned to Steven Wagner and the person over seeing my repairs which in my mind I think he is in charge of ensuring all the works get done. Weeks went by and no work was been done to vehicle. It sat for almost a month because he was having a hard time working with Geico on getting parts. Instead of waiting for the adjuster to approach him for a month he could have asked him for an update since my car had been sitting in their lot with nothing being done. Today is October 19th and there is still no end of sight of when my vehicle will get fixed. Luckily I am able to work with my Geico representative closely because the shop spends more time writing up supplements than actually working on the cars. And yes I definitely understand the damage to my vehicle was alot to work on but I based my trust on Miracle body and paint having pride on being one of the best in San Antonio. So far, i request for call backs and never receive them I have to keep calling for updates, everytime I ask for an update on when my vehicle will get done all I receive is I dont know being a customer I dont think that is an appropriate answer for waiting over 2 months and being patient with them. Life sucks and accidents happen which is why I think Miracle Body Paint went into this line of business to help us with these life situations but so far it has been a huge disappointment. The only person I would say has been helpful was Mrs. Pearl she is the only one in the shop that has actual customer service skills. The only way I recommend Miracle Body and Paint is if you want to wait months to get your vehicle fixed and never have an update. And mind you I still dont have my vehicle fixed

Ca
Review №32

Miracle Body and Paint did an excellent job fixing my car. Robert went above and beyond speaking with USAA Insurance and informed them of the Texas Insurance Laws since they didnt want to pay for the damage their Insurer caused to my car. Pearl, Andy, and Jessica were great help in paper work, and rental car. They were all very professional and friendly. If needed, I would definitely do business with Miracle Body and Paint again. I also recommend them for your vehicle body work.

Je
Review №33

Miracle Body and Paint ALWAYS give customers a 5-Star service. Ive been a customer since 2010, and will ALWAYS recommend and use their exemplary service!!!

Ti
Review №34

I had a wonderful experience from start to finish. Everyone including Jessica Garcia and Mike Arevols provided superb customer service. I was called throughout the process with updates on my vehicle. Please do yourself a favor and take your car for repairs at Miracle Body and Paint.

Da
Review №35

Steven Wagner helped me out through out the entire process, he was very informative and always kept me in the loop. I’m very happy with the results on my truck. Will definitely be using this place again.

Ma
Review №36

I recently had my Highlander at Miracle for Body work. I have to give them all my thanks for the great work they did to my car! It looks like nothing happened. Excellent work. My Rep at Miracle was Michael A,who kept me well informed of my status and helped me navigate the process with my insurance company (USAA) and Miracle.I will return (if I have to :) ) in the future.

cl
Review №37

I am currently deployed and my car had been damaged in a hail storm. Robert was very helpful and kept up correspondence with me via email on the status of repairing my car. I received a discount on my deductible and when my friend picked it up he said my car looked in great condition! Thank you again Robert and the whole team! You made the stress of this process much easier - even while Im gone.

Vi
Review №38

Wonderful service and beautiful work. Have worked with them three times now and good experiences each time. They also work very well with insurance companies.

Si
Review №39

I came in because I went to two other establishments and they made me feel like I was bothering them to replace window weather stripping on my 2014 Ram. I guess the job was too small for them to make lots of money. I saw Miracles advertisement on tv during a Spurs game and came in to see them. Here, they made me feel very welcome and they were eager to help me out with my small job. They ordered the parts and made an appointment at my convenience due to my busy teaching schedule. Freddy and Pearl were great at making feel welcome, very professional, and even asked if I needed a shuttle ride to my familys house in the neighborhood. Truck is good as new and I highly recommend Miracle Body and Paint😃🏆🙏

St
Review №40

Working with Steve Wagner of Miracle Body and Paint was an overall great experience. He was professional and personable throughout the whole process. Steve called me twice a week to inform me of every step of the process while my truck was in the shop. Significant hail damage was done to my truck and Miracle Body and Paint restored my vehicle back to factory. This is my 3rd time having Miracle Body and Paint work on one of my vehicles and I would recommend them to anyone needing collision services. Thank you to Steve, Pearl, and Jessica (vehicle rental girl) for the great service.

Ce
Review №41

Number 1: You should go to Miracle Body and Paint.Number 2: Go see Steve W. only when youre there. Best customer service!

Me
Review №42

I had hit some debris on the highway and the resulting damage looked pretty intense. What could have been an easy mark up and costly repair to me was quickly proven not the case when I went in for a quote on the damage.Freddy Galvan was quick to greet and help me out. Once the paperwork was filled out he was out going over the damage to my car with me. He was completely honest and what I thought was going to cost me big it was a simple part replacement in the end. It was such a relief! If your in the market for a quote be sure to include Miracle on the list.

Wi
Review №43

Service was friendly they were great people they go over everything about your car if youre ever in a accident I would definitely go back there again

Ma
Review №44

Miracle Body & Paint did an awesome job on my 2020 Jeep! It looks like it was never in an accident, quality work! Robert was very helpful with me and also saved me on my deductible! He was also calling me twice a week to give me updates on the Jeep! Pearl was excellent as well making me feel at home as soon as I walked in and with great customer service! Great Job Miracle Team

Ma
Review №45

Steve is the best! Not only did he give me a fair and accurate estimate, he made sure to keep me up to date on changes that could modify the price BEFORE the work was done!! Steve also saw that my brake lights were not working before I left and got them working fast. Definitely will come back for all my body repairs! Thanks Steve!!!

Cr
Review №46

Michael, Pearl, Jessica and Andy assisted us and they were awesome! Not to mention, great service! We will definitely recommend Miracle Body and Paint to others!

Sh
Review №47

The whole process of getting my car body fixed couldn’t have been smoother. Everyone is very friendly with a calm demeanor. Pearl was very polite and helpful. Hector was very professional and made sure to call every Tuesday and Thursdayj to update me on my car. Jessica handled getting me into my rental which they have on site. So easy I felt like I didn’t have to lift a finger. Will definitely use again if needed! Can’t recommend them enough! Very happy

Ma
Review №48

Robert was great. Miracle Body and Paint did a fantastic job fixing my car. Definitely will be going back for future repairs.

br
Review №49

Andy Was an awesome service advisor from the minute walked in to the minute we came back with our rental and when we walked in he was already with the next step that needed to be done for our process ! He is a great guy i would recommend Andy anytime and to refer family and friends to Andy Barrera ! He did really wonderful ! thank you for your time !

Li
Review №50

Extremely satisfied with all the collision repairs done in my vehicle. Hector was always very professional and fantastic about giving me updates on my repairs. Not to mention the savings on my deductible. Cannot thank you enough Hector! Amazing job !

Li
Review №51

Steven was amazing. I took my BMW there after a collision. He was with me through the entire process. He communicated with me from the beginning of this process to the very end and even followed up to make sure that everything was good. I had a horrible experience with my insurance company and Steven fought for the OEM parts and to make sure that they covered my repairs without anything coming out of my pocket. He even called me during the snow storm to make sure I knew he would work on my claim as soon as he could get in the office. I cant say enough about the quality, professionalism that Steven delivered. I am very happy with my vehicle repairs and I would definitely recommend anyone and everyone to Miracle for their repairs. Thank you very much Steven.

Ch
Review №52

I had an automobile accident last week on a Saturday, and FYI, SAPD requires your vehicle to be towed to a place that can store your car until it can be looked at. They have a list and thank God, Miracle Paint and Body was on that list. The tow truck driver explained to me that I would not pay him, but that I woukd settle up with Miracle.On Monday, I called Miracle and was told that my bill for 2 days storage and admin fees, plus the tow of appox. 4 miles, would be just over $500. I was stunned and angry. My vehicle was totaled.. I had no transportation and another day was going to be charged for storage. What was I going to do?I called Miracle and was given to a lovely lady who told me the bad news over again. I explained my financial situation and that this was the vehicle that I took my mother to her cancer therapy appointments and I was immediately shown how people truly care, that its not just about money, its about helping people. I wont go into detail but I walked out of that place with a smile and some money in my pocket that really shouldnt have been there.ifThanks Miracle Paint and Body. In my book, you guy are and will remain #1 with a bullet. I love you guys!!!

Am
Review №53

I cannot recommend Miracle Paint and Body highly enough! Pearl and Micheal helped me not only with extremely efficient and friendly service, but also with getting the best price to replace the part of my door handle that was missing. They were truly wonderful. If you need any kind of repair or replacement but don’t know where to start, go to Miracle Paint and Body, they are incredibly helpful and really put their customers first.

Ke
Review №54

They are SO SLOW, the manager is conveniently never available, I am always talking to the horrible assistant manager. Took my car in on July 14, it is still in the shop today (September 2) and I just got notified that it will not be ready for another two weeks, if not more. I am very UNHAPPY. They are very unprofessional. I have tried speaking to the manager and he never calls me back and is never available when I call. Very very unhappy, I will never be back.

Sy
Review №55

They are very professional and did a great job on my 4runner! They made sure they kept me up to date while doing job.

Ni
Review №56

The most frustrating experience with a business Ive ever had. Make sure you go over the damage report on your vehicle when you bring it in. Get a copy of it too.After my car had been here for over one month for repairs, the best part about it is now I have trim panels loose / misaligned on the car with paint overspray on other panels, and the clear coat is roughed in a few spots. I dont want to go back here to fix anything as Ive had a hard enough time with them. I can’t believe the “service” I received.I also wish the staff and especially the manager on site were as good as some other reviews say.I would say more about this place but you can see reviews on other sites. I regret going here - big time.

An
Review №57

Outstanding service and truly impressive work. Thank you team for easing my anxiety and making the process painless. My car looks better than it ever did. Highly recommend for their professionalism and quality of service.

Da
Review №58

BEWARE GOOGLE REVIEWS ARE FAKE!This company claims to put manufacturers replacement parts on new cars, however, our new car had a rear bumper replaced with an aftermarket bumper which literally fell apart. Instead of fixing the issue and owning it this company has put me through so much frustration blaming my insurance company for the problem and forcing me into the middle of each conversation with our insurance. Every communication with this company has been miscommunication - telling me the part was approved for replacement and having me drop off my car with them, then calling me back 3 days later to let me know that somehow they misread the email and that my car was NOT approved for a bumper replacement.Beware of this company I do not trust them or their work or these good google reviews after my horrible experience.

An
Review №59

I brought my car to the Miracle Body and Paint to get my front bumper repair after my accident. After a few days one of the front bumper parts was falling off. I had to come back to them to get it fix. Fast forward 3 to 4 months later my whole front bumper started to falling off even though there was no incident involved. Again, came back to the Miracle Body and Paint to get it check why it is already falling off. They told me because there was some kind of manufacturer expired part that didnt fit with my car. So they had to contact my insurance again to get an reimbursement for the replacement . When I ask how long it is going to take. They couldnt tell me an estimate time. Spoke and explained to the manager at the time regarding this was my third time coming back to get this bumper fix and he was not really concern anything. I wouldnt come back to Miracle Body and Paint. I strongly recommend going some where else for your car repair.

Ch
Review №60

Friendly staff, really great communication in the process of having my car fixed after being rear-ended. I would definitely take my car again if I needed to.

Ma
Review №61

The attendant I had was awesome andy answered all my questions. Andy also got us a rent a car. Andy was very helpful and professional.

Da
Review №62

Pearl took care of us in the most professional way, helped us with the Insurance claim right on the spot.Excellence at its Best.

Fr
Review №63

Thank you Freddy! For the great service.

De
Review №64

Steve Rivera did great job keeping me informed during this process. Everyone was very polite and professional to me and listening to Pearl who tracks the business she was very polite to everyone she spoke with. Jorge who picked me up and dropped me off was a pleasant to deal with.

Li
Review №65

Steve Wagner was amazing! He greeted me right away and saved me thousands of dollars. He gave me amazing customer service and you need to go see him! Ask for him and you won’t be disappointed :)

Ed
Review №66

DONT bring your vehicle here they lie and come up with excuses why your vehicle wasnt repaired correctly.

Le
Review №67

Gabriel Segovia was a great help. Dropped my deductible by 75%. Got the deer damage to the front end of my 2016 Chevy Traverse fixed in about a week. They worked with Enterprise at Ancira Chevrolet to fit me with a great rental van (insurance paid).

ed
Review №68

I hit a deer with my vehicle in our neighborhood in November. The impact damaged the front hood and light area. Michael Arevalos and Michael D helped me get my vehicle repaired and looking like new again. I was very pleased with the work as my vehicle is over fifteen years old and the paint matched perfectly. The headlight was cleaned to look like new. Excellent work and I would recommend this shop to everyone.

Ju
Review №69

Fast service, fair prices and friendly faces! Every time we have needed a repair we drive all the way across town to take our vehicles here because it’s worth it! Highly recommend.

Le
Review №70

Amazing experience yet again! It’s such a relief to find such a great and reliable team of people who are able to navigate the entire repair process and serve as our advocates. Special thanks to Steve Wagner for all of his help dealing with the headaches caused by the insurance company and for keeping everything flowing as smoothly as possible. Thank you, Steve, for keeping us informed at each step of the process and for the transparency. We know we are in excellent hands! (Pearl was great too— super friendly and welcoming!)

Pa
Review №71

What a wonderful experience in a stressful time. I would recommend to everyone

Vi
Review №72

Went for an estimate. The wait was short people were courteous.

Ar
Review №73

The whole staff was excellent. Constant communication during the whole process. I received a quote instantly unlike other shops I went to. Highly recommend.

Da
Review №74

Kept me continuously informed of the progress of the repairs. Got the work done on time. And the finished repairs were excellent

Me
Review №75

My first accident in over 20 yrs, Pearl sold me in choosing Miracle. Steve Wagner, my Service Advisor, kept me informed and would always take my calls. Thanks Steve for your caring and also for your professionalism.

Ch
Review №76

As soon as I walked in I was helped by Steve Rivera. He was so helpful and just went above and beyond to assist me with my vehicle. I would highly recommend checking them outfor your vehicle repairs.

LE
Review №77

My Sprinter van has been in this shop for 30 days sitting there. They have lied to me about having the parts ready and they barely after 30 days ordered them. They already got paid by my insurance. Terrible customer service. I don not recommend them.

KE
Review №78

Its a good place. I used to deliver and pick up parts, from Fiesta Dodge, 2004-2006. I remember their old location.

Ev
Review №79

They are caring and helpful. Ms. Jessica and Ms. Pearl helped in the process. I highly recommend Miracle Body and paint. Thank you

Ma
Review №80

This the second time I have had to use Miracle Body & Paint and I was and am very pleased with there work. They called me and kept me informed of the progress. Mike was very professional and explained everything that was going on. I do and would recommend them.

Ad
Review №81

Great service at affordable prices

mo
Review №82

Please do not take your car here! They have no idea what they are doing and will end up damaging your car.They will not make anything right if they mess up. This is by far the worst service in San Antonio.

Ya
Review №83

This is the second time Ive brought a vehicle here and both times have been a great experience. Frank came out to assist us, explained the process and did a great job in keeping us up to date. Maria was so nice and helped me with the rental car process. They both made it so easy, quick and effortless. Great service. I highly recommend!

Ge
Review №84

What an amazing experience! This is the first time I ever had to use a Paint & Body shop and my car came out looking brand new, the work they did was amazing! And the staff was excellent, very caring and so professional, starting with Pearl at the front desk, Maria in the car rentals, and Michael Carpenter who took care of me with updates all the time. I highly recommend Miracle Body and Paint Collision Center. Thank you all.

Le
Review №85

I came into Miracle Body & Paint really afraid I was going to end up paying an arm and a leg for my repairs but that wasnt the case at all!Pearl at the front is so friendly and really good at easing peoples minds when it comes to insurance and deductibles. She was patient and very kind. She matched me with a service writer quick and I was in & out in less than 30 minutes (thanks to their porter who also deserves 5 stars!).My service writer Steve Rivera went above and beyond to make sure my car wasnt just driveable - but safe to drive as well. He was also SUPER quick (my car wasnt even in the shop for 24 hours) to find and address issues and very communicative to fill me in and keep me updated.Overall really appreciated the customer service from everyone as well as the service to my vehicle. Bring your car here!! :)

ha
Review №86

Freddy fixed my Nissan, it looked better than when i got it ! Hes very knowledgeable and always kept me informed. thank you very much for the awesome service Freddy!

Ed
Review №87

Had the BEST experience here! Steven Wagner was very professional and helpful during the entire process!! I got update calls on my car and it made me feel better and I knew it was in good hands. Definitely come here if you ever get into an accident for your repairs! They do a great job!

Ma
Review №88

This is really the best service I’ve ever had! Second-time customer and highly recommend! Steve Wagner has made an otherwise difficult situation (car repair) stress-free and easy. His communication has been wonderful as he’s kept us informed throughout the entire process. When a supplement was needed from the insurance company, he was quick to take action and get the issue resolved right away. Overall, it’s been a great experience and my vehicle came out beautifully. 5-stars! Brought my car in to get fixed, Steve Wagner helped me out tremendously! I knew i was in good hands, he also helped me out with my deductible. I highly recommend.

De
Review №89

Very happy with the results and service. I also appreciated the consistent updates on the progress with my vehicle.

Ru
Review №90

Pearl is such a sweetheart on the phone and in person. She has the patience of saint! My service writer Steve Rivera did an awesome job working with my insurance and went above and beyond my expectations with my truck. He really took care of me with a personal touch. Pearl arranged for me to get a ride home when I dropped off my vehicle and even the driver was courteous and professional. Great shop, great people, and great job! Thanks guys!

Ma
Review №91

Freddie at miracle body and paint extremely knowledgeable and very attentive to detail if you need auto repairs go see him.... My rear end hit came out better than when I bought it!!

Je
Review №92

!.that was gave who wrote that. my truck was left with alot of issues,one being the radiator not install correctly and causing the transmission lines to burst spilling out all the oil. now they wont take responsibility because its been over a year,its not my job to check their work,and trusted them to do it correctly. but here are some pictures the Ford mechanic took of the work done by miracle scammers.

No
Review №93

The customer service is wonderful!! Robert and Perla were fantastic. My vehicle looks brand new!

Ju
Review №94

Ms.preal and Mr.Carpenter were great at there job and I would recommend Miracle Body and Paint to anyone. Thank you for a great job.

Za
Review №95

Robert and pearl were both really big help they did a great job!

Da
Review №96

Great experience bringing my car in. They truly are here to save you money and were able to get me a quote that was hundreds less than my previous ones. Received the car back in brand new condition.

Ci
Review №97

This place is AWESOME !!!! I took my Acura RDX, it had a lot of damage after a blow out on the highway. Steve Rivera was my service writer, and he kept me informed of the progress of my car, and when additional items were needed, he contacted the insurance company for me. He was professional, courteous and friendly. He took excellent care of my car. It was back to showroom condition, and very clean inside. The work was flawless. Jessica helped me with all the paperwork for my car and the rental. She was friendly, professional and courteous !!! My wait when I dropped off the car was less than 30, and to pick it up was even quicker. This company is true to its word. I saved 250 on my deductible. This place rocks and so do the staff. Thank you all !!!!!!! Cindy Martinez

Li
Review №98

Love this place!!!!! Pearl, Hector, & Andy really went out of their way to assist. Been doing business with them since 2004!!!! Thanks again guys!!!!!!!!!!

ta
Review №99

I did an online quote request and never heard a response back.

B
Review №100

Long story short after 13 days we went to pick the vehicle up (originally quoted for 8 days for repair time) and noted some quality assurance issues not necessarily for the affected area which was painted but the maintenance involved in doing the re-paint.1:) Aft driver door trim not fully installed properly (rear part of the door card sticking out not clipped in)2:) Aft passenger door has overspray from the paint work on the door seals going into the car3:) Passenger side door lock switch inoperative (worked previously before visit)4:) Fwd passenger leather seat has damage from a sharp object5:) Aft center cup holder leather damaged (huge indent from sharp object) also has paint on it6:) Aft seats have over spray7:) Fwd driver side door has a violent pop when opening nowand of course the fact the interior was just covered in dust but thats given since the paint facility and maintenance areas are outside under a overhang and not inside a building with a controlled climate. Best part was being charged more over the quoted cost for extra paint/ labor despite being late on delivery and having the 7 faults listed. Main issue was fixed but came out with a lot more problems. Also apparently they dont remove the doors to respray so that explains overspray on the seats and door seals. Funny also how the reason for delaying delivery of the vehicle on time was also associated with putting the car back together funny since not removing the doors from the vehicle adds more time to the maintenance delay hmm.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:6217 Grissom Rd, San Antonio, TX 78238, United States
  • Site:https://miraclebodyandpaint.com/
  • Phone:+1 210-680-1987
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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