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JM @ WM Bandera Automotive
1262 Bandera Rd, San Antonio, TX 78228, United States
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JM @ WM Bandera Automotive
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Vi
Review №1

Best auto mechanic in San Antonio I highly recommend this location to anyone they fix all types of vehicles they’re fast friendly and get right to the point. They make you feel like you’re part of the family. They have really great prices for whatever needs you need for your vehicle. And if you go to visit the one on Bandera I highly recommend Eddie. He is awesome employee . My Jeep is running like new he fix the issue even after I had talked to a different place and cost me so much money and they never fix it, just one time taking it here and it’s fix like new . Me and my family want to give a BIG THANK YOU to Eddie .

Ri
Review №2

Edward at Goose Automotive has had his crew inspect and maintain both of my vehicles. Edward is always smiling, courteous and knowledgeable. Edward treats you the way you want to be treated when you are worried about your vehicle. Everyone here has been nice and kept me informed of the progress. Thank you.

Br
Review №3

A red lightning bolt came on while I was driving my car. I called Goose automotive and spoke to Frank; I explained to him what happened he told me to bring the car in right then and there and theyll diagnosis it right away. I dropped my car off at 9 am on a Tuesday and I asked him how much is the diagnosis fee, he wouldnt tell me the price but kept saying hell give me a couple discounts. I was told that Frank would call me once they figure out the problem. I called to check on my car around 2 pm and they said theyre still working on it. I didnt get any updates about my car until 3pm the next day and that was by an email showing me an invoice for the diagnosis fee and for the work that needed to be done in order to fix the problem. No one called to explain to me what was going on with my car. So, I called and told them that Ill pick up my car and when I went to go get it, Frank didnt put any discounts on the bill and when I asked about it, another man stated the diagnosis fee cant be discounted. This place is a big contradiction. I was told my car would be diagnosed ASAP but that wasnt true and I was told that I would be given a discount for diagnosis fee. I didnt ask for the discount, Frank offered it to me! I ended up getting my car fixed somewhere else and they didnt charge me $700.

Ch
Review №4

My transmission was slipping and I needed help before my transmission completely flat lined. I tried 3 other shops before Goose and couldnt be helped as no one had the stick needed to check fluid for my cars model. Thats when I wound up here. Luckily, they worked on my Dodge and gave it not one, but two transmission flush treatments. Thanks to them, my car is running smoothly once again.Bonus points: they offer a limited warranty on certain repairs! I know my repair didnt fall into these categories but its great to know for future work. Additionally, I wasnt told I needed all sorts of things done or was spoken to like a child because Im a woman and went looking for help alone.The employees were nothing but professional. The shop itself was nice and clean, too! You certainly wouldnt feel uncomfortable if you decided to wait inside.Overall, the price was fantastic, the service was phenomenal, and the shop itself was the cleanest Ive seen. Id hands down, recommend this shop for any of your cars needs.

jj
Review №5

Goose Automotive is taking over San Antonio! Ive done business with Goose for years. Very honest people to work with. They will tell you up front whats the bottom line. Glad to see another shop. Edward went above and beyond to help out...greatly appreciated.Very professional waiting room and shop. I highly recommend Goose Auto!

sa
Review №6

I came in today needing my car inspection and service was great and fast. Edward was very professional and attentive. And Dylan the inspector was very quick.The location of Goose Automotive at Bandera rd was very clean and we even had a refreshment. Definitely recommend and will be back if I need anything else.

Pe
Review №7

Professional, courteous, knowledgeable. I had a 60,000 mile check up and am very pleased with the service and attention to detail. Everything was explained to me regarding any additional work that needed to be done. Goose, Edward and Daniel were great to work with. I will return.

Yv
Review №8

Excellent service Edward really help me out took care of all my automobile needs. And was very prompt and getting my vehicle serviced. And at a good price as well cheaper than the dealership the same quality. And they are excellent on the warranty and guarantee the work that they do on your vehicle for up to three years I was totally satisfied and I will recommend this place to all my friends and family.

Da
Review №9

After having bad experiences with previous mechanic shops, I was exhausted. However while researching, I came across goose automotives which has rave reviews. I decided to try them & I’m so glad I did! They take care of you so quickly and Frank is so educational. He enjoys educating you on the issues and you can tell he cares more about the customer and getting their issues fixed and not just money. Frank gave me so many helpful tips to ensure my car stays running well, and I trust these guys 100% with my vehicle needs!. I have found my new mechanic place, I encourage everyone to come here if you want honest mechanics and quality work with a comfortable environment. This place saves you money with great work I don’t trust any other place with my car!

S
Review №10

Professional, responsible, respectful, knowledgeable, staff is awesome. 100%recommended. Have had my cars serviced with them for over 6yrs. Eric and his staff are on top of things, courteous, knowledgeable, professional, awesome peoples skills, communicate with you professionally. Awesome prices.

Fr
Review №11

My F150 was in pretty bad shape when I took it in. They identified all the problems I was experiencing, explaining cause and what it took to fix them. And they did fix them, and the truck is running wonderfully now. Very happy. Very pleased with the work and will return for future work as needed.

Ga
Review №12

This place is great. I went in to get a vehicle inspection and was assisted almost as soon as i got there. All of the people i dealt with are super professional and helpful. 10/10

Al
Review №13

I have been impressed by the new owners - Goose Automotive. We have used Bandera Automotive for years, and rely on the relationship built on trust and cost. When Goose Automotive took over, they honored the past clients and have exceed the service tremendously. I appreciate their friendly service and efficient and professional staff. Its like family! They are honest and dont try to get a fast one by you. Although its not convenient for me, I APPRECIATE their shop is closed on weekends to spend time with family, friends, community and church activities. I have recommended Goose to many of our colleagues, and I am sure they will also get the same excellent service that I have received.Many blessings to Goose Automotive!Brother Allen P.

Le
Review №14

Honestly the absolute best Automotive shop. Coming into a new city I knew I had to go to the best, and Goose automotive definitely is. Employees are all very friendly & helpful. Highly recommend to anyone in San Antonio!!

Ir
Review №15

Goose Automotive is knowledgeable, trustworthy and friendly. I have taken my car twice now to get serviced, and I will continue to take my car to them. I highly recommend them.

Re
Review №16

Very professional and honest. They did exactly what i asked and kept me informed. Had my car back to me quickly. Also reasonably priced for the work. I will be using them again in the future. Thanks

Ja
Review №17

I am impressed with the level of mechanical knowledge Frank the manager exhibits. He knows every little detail of every single car. Aside from his knowledge, he has a very professional yet easy going manner that makes dealing with him a pleasant experience. I heartedly recommend Goose for all mechanical needs.

Da
Review №18

The first thing I noticed about this business was the cleanliness and professional assistance I received. There was a customer in front of me but Ed still acknowledged my presence with a greeting. He seems to be very happy here so that is a direct reflection of the business admosphere.

Di
Review №19

Great location to get your car inspection. They’re quick, professional and so nice! I was in and out in like 10 minutes. Recommend to everyone!

vi
Review №20

Great service at a fair price.

Na
Review №21

Terrific place for any service your car might need. Fast service with friendly and helpful staff. I strongly recommend this business. Price was worth the drive down. Fair pricing and professional service.

Ma
Review №22

Walked in and was greeted immediately. Both men at the desk were helpful and funny. I had an inspection done on my vehicle, will be back. 🙂

Ch
Review №23

I was headed to Henrys Puffy Tacos in San Antonio with my sister. On the way, our car slowed to a crawl. We limped to Goose Automotive, since it was close. Long story short, they fixed the issue same day for a good price (we verified with our mechanic in Austin).Also, great people at the front. Very friendly and good working with us. Also, very patient even when I asked many questions.

Al
Review №24

I recommend this shop. I took my company bus to get checked for my a.c. It was fast they we’re able to find the problem and fix it. Now my a.c.is running great. I am so happy with the work will go back if I have too great job thank You again

Al
Review №25

Frank and his crew were great. The issues with my car were worse than I thought unfortunately. but Frank let me know exactly what needed to be done and charged me a fair rate. Not only did they get the job done in one day they picked me to retrieve the car. I will recommend them to family and friends.Albert Flores

Al
Review №26

Edward was awesome! Will definitely return for all my vehicle needs. Thank you guys!

Ro
Review №27

Frank was awesome in explaining everything that the truck was going to need and why it was needed. explained the warranty for labor and parts. they gave me back the truck the same day.everything that was done made the truck run better and waste less gas.Frank did not make me feel like i was asking dumb questions simply because i was a woman. He was very respectful and answered everything.Goose Automotive is a clean and welcoming shop. Employees are great.Plan on returning again if needed. Of course recommend this shop 100%.

Cl
Review №28

The place is very clear the owner gave us all the details for our repairs and call us later on update gave us a price after finding something else with vehicle, good service and very professional would recommend this place.

Fa
Review №29

My car broke down on a trip from Austin to San Antonio. Goose Automotive showed up on Google Maps as close and having good reviews.I called from my car, in the heat of the Texas summer, and Frank answered with a friendly voice and helped me understand a little about the problem. I felt so relieved.My car made it to Goose, and even though it was late in the day, Frank worked hard to get me in and out before closing. I dont know what I wouldve done if Id been stranded here!When he sent me the estimate, it was all laid out clearly. I confess, I called my normal mechanic to see if that was a good price (because you never know with new mechanics!), and he looked it up and said that he couldnt have done it for cheaper. That clinched it for me!Frank made what couldve been a super stressful experience into a breeze. If I lived in San Antonio, he would be my mechanic!

Ve
Review №30

Very nice staff. Was able to get my issued addressed. Pleasant experience. I will be returning.

Ro
Review №31

Just want to thank Frank and Edward for the exalted service. I strongly recommend everyone to come and get there Vehicle checked here at Goose automotive

Di
Review №32

It was a really great experience and helped so much with the repairs. It was a fast and friendly service. I liked how they gave limited warranty on the some of the parts they repaired.

Ve
Review №33

Goose Automotive staff was patient, welcoming, and professional. I knew I was being taken care of in checking the maintenance of my car.

Ju
Review №34

Staff was super friendly, fast, and waiting area is accommodating/super clean! If I ever need assistance with my car, now I know I can come here comfortably :)

Li
Review №35

Excellent customer service. Immediately knew the problem. Repaired within a reasonable amount of time. Would recommend.

He
Review №36

I had to get the rockers and lifters replaced, the staff was great. They were attentive to requests, and they provided photos of the work as they were doing it.

H.
Review №37

Today was my first visit to this automotive shop. I was greeted by Frank and a lady receptionist. The wait was not long. The service was great and the location is conveniently located on Bandera Rd. I suggest giving them a call. Great quality service and courteous staff means Ill be returning the next time that I need automotive services! I highly recommend Gooses Automotive.

al
Review №38

These guys are the beat. 5 stars from me. Thank you Frank and Edward

An
Review №39

I came in for the first time for a full inspection to help me take the guesswork out of what was going on with my car. I spoke with Frank and he was very attentive and listened to my concerns, honest, kind, and knowledgeable. I was even given a ride home while they looked over my vehicle. The waiting area is clean and it’s at a very convenient location. I now have a true understanding of what needed to be fixed on my car to keep her running smoothly. I am very grateful, thankful, and a new loyal customer.

Al
Review №40

Came In today for an inspection was help by Edward and Dillon they were very nice and very helpful, will for sure be back when needing work on my car

Pa
Review №41

Very Sweet Staff, clean place, very polished! Car service is the best! Lobby is nice and cold on hot days!

Ti
Review №42

It was very good. Ive had a stroke and cant work on my vehicle anymore. I was a fleet mechanic before my stroke and Goose is honest and very helpful. They even gave us a ride to and from our home while repairs were being done. You get what you pay for.

Al
Review №43

Great service and crew. Kept me informed from the moment I dropped off my CTS. On time and on schedule.

Mi
Review №44

Great customer service. Often debate going for maintenance on my own. However, customer service was amazing and they did an amazing job

Ma
Review №45

Edward is the man. Fast diagnostics and great recommendations for my vehicle.

St
Review №46

Super great service! Fast, friendly and very great energy. Definitely recommend this place and will be coming back next time and referring this place to family and friends

Ev
Review №47

The owner did a wonderful job of helping us get the repairs we needed to my son’s car. Pricing was also very fair. Very friendly and efficient atmosphere.

La
Review №48

Vary good service Edward was a vary nice guy I will come back

Ky
Review №49

Goose automotive diagnosed my ABS lights being on all the time and reset. Two other well known garages could not.

De
Review №50

Went in for a second opinion on some AC work. Frank was honest and told us there was nothing wrong and didnt charge us for the time. We will definitely use his services in the future when needed.

Ab
Review №51

The dopest service always!!! Told him I would bring all my cars here and I kept my word n I still got the best service!! Will continue to do business here thank you!!!!

Wo
Review №52

Excellent and honest professional staff. Excellent service. Rebuilt my 2004 Toyota Sienna like new. Amazing work. They are awesome.

Is
Review №53

The manager Frank was very easy to work with pays very close attention to detail and worked great with the people at the warranty office. I’ve gone to other shops and all they did was give me a hard time about my warranty Frank did not thank you so much and I will be back for more work to be done on my 2006 Lincoln Navigator

Va
Review №54

Come see the guys at Goose Automotive. Excellent and friendly service. Thanks Edward!

Ba
Review №55

Professional, great personality friendly knowledgeable staff .. definitely a great place for your automotive needs :)

El
Review №56

Great business I would recommend these guys to anyone needing work done on their vehicle. I took my truck in the morning when they open and it was done by the afternoon. Thanks guys great customer service I will definitely be using y’all when needed again.

Do
Review №57

Great Service. Professional and fair price..Frank was Professional and very Patient..

An
Review №58

Came in early in friday morning thought i would have to wait a while thankfully i did not Frank the GM came out asked how can i help i said yes came in for a state i inspection he had dylan come out and help they both were polite and efficient on getting the job done in a timely and fast manner . . . .thank you guys !

dv
Review №59

Help me with a exact estimate with no Hassel. My car was in and out the shop ready to go.

ca
Review №60

Goose Automotive is my new place to go. Frank and his crew fix my truck AC.Great price excellent customer service. I recommend them to every one.

Sa
Review №61

Had a wonderful experience! Got all 4 tires with warranty and Frank was a huge help and very professional. I will definitely be going back and I will recommend them to my friends & family. You won’t be disappointed.

Ma
Review №62

Got our car inspected, got served right away. Waiting room is comfortable, clean with free coffee. Karen, the manager is warm and knowledgeable. 👍

A'
Review №63

I highly recommend this place. Very professional and generous i give it 10 🌟 ⭐ 🌟 ⭐🌟 ⭐ 🌟 🌟 ⭐ 🌟

Es
Review №64

Frank did a great job on my Lincoln he was very professional, on time helped me the best way that he could while I was at work he took care of everything and was very honest with what needed to be done very grateful! Highly recommend this place 👍

Jo
Review №65

Very happy with the work that was done. Frank is an amazing guy who really took the time to show me everything they did. I am glad I chose to come here.

Ol
Review №66

Had my vehicle serviced at the Bandera location. Frank at the service desk is amazing. He gave me a quote over the phone and followed thru when I arrived. He is very professional and knowledgeable. He focused on providing service to the things I needed done and did not push unnecessary repairs. The mechanic Samuel did an excellent job. I had a lengthy list of maintenance items and were all completed as promised. The waiting area and restroom were very clean. The prices were great. They have a new loyal customer. I will definitly recommend them to family and friends.

ri
Review №67

Frank was very knowledgeable and helpful. Excellent work! Definitely a go to place for car troubles.

Mo
Review №68

Always fast and efficient.Friendly staff and clean shop.Yes, you get what you pay for.

O'
Review №69

Theyre helpful and fast. They dont try and get me to pay for extra services.

Ch
Review №70

Great shop to come too!! Very clean and professional! They fixed my car in a timely matter. I was in and out!! Frank was very helpful! Great customer service! Will be coming here again!!

Dy
Review №71

Went to Goose. They were great people. Very attentive. And understanding. Made my life a whole lot easier. Would recommend to anyone.

Gl
Review №72

Best Ac repair thank you Frank and Edward

Ka
Review №73

Frank fixed my AC quickly and for a fair price. Outstanding customer service.

Ma
Review №74

Frank helped me With my AC and did quality work and was a reasonable price

To
Review №75

Very good people I highly recommend them.

Ry
Review №76

They fixed my friends a/c fairly. Would recommend 5/5

Vi
Review №77

I came at 4pm on a Friday for My Truck Inspection and Edward was nice and professional and got it done very nice and professional shop.

AL
Review №78

Great people great service. Come see Frank he will take care of you.

je
Review №79

Frank and Dylan were amazing..extremely courteous and professional...also know...highly recommendedge a

Ju
Review №80

Recently brought my truck here to have some maintenance done. This team was outstanding and really communicative, couldnt have asked for a better experience/ outcome.

lo
Review №81

Very courteous and Honest .. they did a good job on the repair and did all the negotiation with the warranty insurance personal for me .. I recommend them as a place to have your car repaired! :)

Jo
Review №82

Highly satisfied with their service. I will definitely be returning.

Gr
Review №83

Goose Automotive is great. Frank helped me get my car back on the road. I highly recommend Goose

Bi
Review №84

Always have the best experience here when get my inspection done definitely will be coming back!

Pa
Review №85

The guys are Goose are GreT. The fixed an electrical issue in no time at all

Yv
Review №86

5 star shop good people come and sse them. Ask for Frank

Ma
Review №87

This place is Great good people good srrve. I highly recommend.

Di
Review №88

Frank was great! I highly recommend.

Ni
Review №89

Great people fantastic service. Come and see them. You will be amazed of their service.

Gu
Review №90

Excelent service. Very profesional. I will recommend.

Ge
Review №91

Frank was Amazing exceptional service would recommend to son friend mom family friend 10/10!!

Pa
Review №92

Went to Goose they got me in and out in no time. Great service

Wi
Review №93

This was a pretty good experience..Frank was very transparent with the services they were able to provide and when they would be able to get everything done.. Ill definitely be back to get other services performed by the team..

Je
Review №94

Great customer service. Nice and clean shop. Will definitely go back again

Jo
Review №95

Great place, been with them for 2yrs, never had to go back for same problem,frank is great to work with, will continue going there always,l have a van and dodge ram truck

SA
Review №96

Last week late evening as my husband and I were heading home from a long day of work we noticed our vehicle was having trouble picking up speed. We did an emergency pit stop at the first mechanic in sight. It was this place. Front desk was closing up and we were their last customer. Front desk mentioned that diagnosis would be $100. We had no choice, so we agreed, but we thought for sure they would at least take it apart or at least dip their hands inside. In less than twenty minutes they were able to tell me that my engine was too hot to move anything around, but that they knew what it was and they gave us the name of the issue and literally excused us, so they can close for the day. Oh but not before taking $100 from us. Then they said good luck, if you would like to drop it off tomorrow please call before you get here, so we can order the parts. We dragged our vehicle home and called the next day. Parts and labor would be close to $2000 and they offered to give me a $100 credit. No way! How can people run businesses like that. To them $100 may seem like spare change, but to hard working people, which they could see for themselves with our dirty clothes and faces plus our old working vehicle full of equipment and supplies, come on at least have the courtesy to offer us a cup of water, GEEZ!

Vi
Review №97

Took my truck because it was leaking oil, Frank knows what he is talking about and explain the problem. Great work, I highly recommend Goose automotive these guys do care about their vehicles.

Jo
Review №98

Great place to bring you car to, excellent service overall

Mi
Review №99

Frank was extremely helpful with all the questions.

Ma
Review №100

Car Dashboard lights alerts did not disappear . I am wondering a bit about the lights alerts.

Information
52 Photos
100 Comments
4.5 Rating
  • Address:1262 Bandera Rd, San Antonio, TX 78228, United States
  • Site:http://jmwmbanderaautomotive.com/
  • Phone:+1 210-432-4000
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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