I love this place. They are honest mechanics who are knowledgeable and trustworthy. They will answer all your questions and they are really fast. They also work on imports which make them so much more affordable than other places. Support small businesses!!
Recently I had a head light emergency with lights not working. I was on my way to work..Mario stopped what they were doing and immediately had another mechanic work on the headlights for me.Also in the past, they have always been very professional and trustworthy.Highly recommend.Bill Dante
As a 22 year old female college student, its difficult to feel comfortable in a car repair space. I love this shop, I feel comfortable, taken care of and never overcharged. I highly recommend to anyone looking for a reliable auto service center
I brought my truck in for a state inspection and the technician failed it for a cracked tail light. The crack is actually in a clear protective cover over the tail light and not the red lens itself. I tried to explain the difference and the fact that it had been like that for over 5 years and others recognized the difference. If the shop cannot properly complete a task as simple as a state inspection, I would not trust them to properly diagnose or repair anything else.
This place always provides great service. Ive always worked with Thomas. They are friendly and professional, and provide quick service and good pricing.
I just bought four new tires. Tested once to see if the wheels were pulling to either side and they pulled to the left. Made an appointment with Car-X and went in. Was there about 10 minutes and was told that the wheels were aligned and I didn’t need an alignment! They said the pulling to the left might have just been the road, so I should test the wheels on different roads to make sure it isn’t a tire defect. What an honest business! First time I went there. Will definitely go back!
Wonderful experience from an honest mechanic shop. Will return for any future work needed on my vehicles and would recommend them others as well.
On vacation and battery went dead . Got a jump and saw this place and pulled in. Told them I was on my way to 6 Flags with the grandkids in the truck. They were very busy, but got me taken care of quickly, and we were on our way to have fun. Thank you
We were traveling through on our way from Port A to Amarillo and lost AC. These guys got us in and fixed up right away!! They are amazing! They were friendly and fast and fair on price!
They always give great customer service is an understatement!Thursday, September 24th 2020These guys are incredible.I had my car stuck in my garage and Three towing companies could not figure out how to get it out to take it to them. I was frustrated after a whole day and not only did the people from Car-X called to ask me if I was okay. They had someone come this morning and was able to start my car and left his behind and hand me the key and told me just in case you may need it.After a horrible day yesterday. I can honestly say I am grateful to them for caring and getting my car fixed and back on the same day.Thank you 😊Now that is what you callCUSTOMER SERVICE 💕
Excellent service very honest. I have been in the auto business for over 20 years working at main high line dealerships. I started using Car X for my service needs recently and are totally amazed by there professionalism and more importantly honesty. Far better than the majority of high line main dealer service departments in the city. A great small genuine business.
Service was reasonably quick but did not give me the correct oil change. I requested and was charged for full-synthetic but got synthetic blend instead.
Very helpful even if they couldnt give me what I needed. They still helped where they could and were very patient with me when I tried to explain myself in a panic.
Jay fixed my break light free of charge before I even had the chance to park. I had both my babies with me and I finally saved the money to get it fixed. We were in and out of there in about 5 minutes. It was a blessing at a time when I really needed it.
Detail oriented, this company and service saved me thousands! Truly eased my mind and heart to have found an honest mechanic.Thank you for the tremendous service and care to detail. All my questions, from multiple visits, were answered right away.
I have taken my car here two times and will continue to do so. Tom McGuire and the entire staff were professional, knowledgeable, and took the time to explain everything that they were doing to my car so that I was aware of the process and cost. They did a great job and I was extremely happy with the outcome!
Over charged, and 2 extra days and a lost locking lug. I was quoted 1400.00 (breaks & rotors) after asking for the parts numbers we found one part was incorrect and it dropped 200 dollars I still thought 1200.00 was a bit much for a job that i see averaging 650-850 on the web. They applied another discount and brought it down to 900.00. They informed me the car would be ready in one day but that day they called and said the part did not come in so it would be ready tomorrow. It was still not ready. Finally picking it up 2 days later. I noticed my back spare was still up so It made me notice the space where the lock for the locking lug nut was empty. Went back in and they could not find it. Ill give them props here. they didnt give me a hard time and said just get it replaced and they would cover the 150.00 cost. They did. Thats the only thing that bumped this to a three star.
I did not give this review a 1 star simple because the service here is good. The 2 star review that I am giving is because I came last week between the days of the 27th-31 of august, prefer not to give a certain date or time so I am not pointed out the next time I do come for automotive services: I understand certain times can be hard or stressful but that doesn’t give any excuse to be unprofessional at the front counter. The older gentlemen at the front counter express himself with a couple words that you wouldn’t want to say in front of your mother or in front of your kids . It’s a good thing it was just myself at the time and not my family and kids.
AC went out in the middle of a 4 day road trip and was hot as all hell outside... Everyone was closed and this was the only place I could find. They were about to close and could have easily turned me away. I actually was almost certain they would because it was Saturday near closing time. Boy was I wrong. These guys were very understanding and provided my wife and I with first class customer service! Chad was great and took the time to give me a detailed explanation of what the problem was. A raise is in this guys near future I’m sure. We would have been in deep S*** if it wasn’t for these guys. I highly recommend them.
Ive been to this shop a couple of times now. They seem quite capable and are friendly. The price quoted ahead of time matched up with what I was charged in the end. No complaints.
Had a flat in the middle of work and they fixed it wicked fast 🤣
Mario made it happen!
We’re from out of town and got a flat tire. Found this on Google Maps and had a great experience. The guys had an excellent attitude, pricing was fair and service was quick. Highly recommend!
Was not comfortable with the service
Did a quick job but definitely over priced a part that was refurbished. Tried to take my own part which was about 400 dollars difference they didn’t allow me to take my part in. I appreciate the quick service but way way over priced on parts. My husband was not impressed with how he was handled. But they will get the job done.
Car inspection for registration renewal.Fast & easy.
Wish I could give them more than five stars. I have had my older car in twice this year for separate issues; brakes, motor mounts, ball joint and alignment. Thomas and the crew at this location diagnosed the issues correctly and were able to fix them quickly. They are courteous and very helpful. I found the rates to be reasonable and fair. Im sure Ill be back, only hopefully only for an oil change this time.
I have been to this location twice now. The first time was for an oil change & once they found out I was going to Houston they did a full vehicle inspection so that myself & my son would be safe. They did not charge me for the extra service. The second was only due an oil change. Both times the staff were friendly & helpful. I didnt wait for more than 25 minutes either time to have my car worked on and bother times I did not have an appointment. Have found my new auto shop for my vehicle needs.
I’ve used this CarX for 5 years on all my cars and on my children cars with exceptional quality and value. I recommend them 5-STAR
I can’t say enough about the honest friendly service. The folks at Car X took care of me and my family, they fixed what needed to be fixed and honored their parts warranties and their work warranties, I will do business with them for years to come. Thank you Car X !! Thank you Thomas and your great professional staff!!
William was absolutely amazing, super helpful and explained everything so I understood it all. Theyre always fast and take care of their customers.
Thomas and crew do good honest work. Made feel like they want to help me hang on to my truck.
Very friendly and professional!!!!! The one thing I love from this place is they will honor the group-on discount without having to purchase it on Group-on. They book by appointment during the week but on weekends it’s first come first serve.
I had broken down on the access road and needed a repair ASAP, they came down to look at it, the belt had come off and i had no power steering. Jay helped me get my truck to their shop and took care of me right away. Jay did the repair, explained and showed me what happened. Thomas kept me informed of the delivery of parts. the out the door cost was less than I had expected. Thank you so much for taking care of me!
Tom and Will best service fast, got my studs replaced for my Hyundai Genesis, unbeatable prices!
I dropped off my Jeep at this Carx location, had issues with ABS/Traction light. The Gentleman that waited on me told me that there would be a $120 charge for Diagnostic test that would applied to work, which I replied thats ok lets get work done. When I was called about what was wrong was quoted $72 dollars for labor and part was $64 dollars, total $278. I said that doesnt add up, since the labor was less than the cost of Diagnostic test, I expected total cost would be $64 plus $120 for Diagnostic test total $184. Carx said thats not the way it works. Will give a 10% discount, after going back and forth he gave me the max discount of 15%. I had to get Jeep fixed, so work was done which was good and Jeep running fine. Disappointed I was told one thing but once they had my vehicle was stuck paying $238. I received a follow up call and issue was resolved thank you.
Car-X installed new shocks on my F-150. Very quick, good price, good work.
Had a pre-purchase inspection done here and Thomas and Hector were incredibly responsive, helpful. They caught some things the Subaru dealership’s mechanics hadn’t caught (a/c low refrigerant and power steering rack going bad). I live out of town and they were able to work with me, text me the report, and talk me through the seriousness of their findings. If I lived close by I’d definitely use them again!
As a woman, I have always been hesitant about taking my car in to mechanics because they tend to tell me to fix more than necessary. I have been going to Car-X since moving to San Antonio and this is the best auto shop that I have been to. Like any shop, the timing of service varies, but they take care of my car and I can say with confidence that the services and the costs are fair. The customer service is also great and all of the guys are friendly and personable. The manager, Raul has also been helpful with explaining the details. This is the ONLY place I feel comfortable taking my cars.
Already had me on file my truck got inspected 20 minutes with the time that they did everything on my truck quick clean nice great mechanics
I have had two separate vehicles repaired here (on numerous occasions)and Ive always left happy. The staff is friendly, helpful, and they get the job done in a timely manner. I always ask for Jay (one of the technicians) because he is very good at what he does. He is also great at explaining the problem thoroughly and clearly, so that I understand what exactly is wrong and what needs to be done to fix it.Jay is very knowledgeable with the business and does not push his customers to do unnecessary repairs. Rather, he does a thorough inspection and, only if needed, makes suggestions for certain repairs that may be costly if not fixed immediately. His recommendations have saved me a lot of money.Additionally, Jay is very understanding of his customers. If there is a long wait for my vehicle to be repaired, and I have other business to tend to, almost every time Jay has provided me with a loaner vehicle so that I do not lose time at work and such; which also has consequently saved me more money.All in all, this place is my go-to when it comes to getting my vehicles repaired. Whether its for a simple oil change or dropping a brand new engine, these are the guys I trust with my ride.
Have been using this shop for tires, oil changes, inspections, etc. Always a good experience, always friendly service, timely work, easy to get into, and fair pricing. The employees seem pretty happy in their jobs and take a lot of pride in a job well done. You’ll get a pretty accurate estimate up front, and communications throughout as to the status of the work.
Great service kind fast and for amount of work done reasonably priced
I have been taking my vehicles to Carx since they opened up. Staff is friendly, customer service is great. Thomas is very professional and knowledgeable. I have a lot of confidence in Car X at Leon Springs.
This place was recommended to me from a friend. I am not great with vehicles and need a place I can go to that I know I can trust the people. They give out great service, are friendly and help to understand what is needed for your specific vehicle needs. Highly recommended to trust them with your vehicle needs!!
When my car needs to be fixed or I am concerned about anything, I only take my car to this Car Rx location. Every member of the staff that I have met have been nothing but amazing and friendly to help make their shop a wonderful environment. I know that when I come to this location my car will be fixed in a timely manner and I know that I am getting the best possible deal. As a person who knows nothing about cars and how they work, I have no problem with letting these guys do their job on my car because I know that they take pride in their job and genuinely want to help others. They do their best to explain the situation and to help me understand why all the mechanical changes are happening. Even though I still dont know much about cars I have never felt cheated or lied to by anyone that has helped me there . If anyone is looking for a place to take their car in for servicing and they want the best possible job done at the fairest price, this is the place to come.
In less than 20 minutes of my calling Car-X, 2 people were sent to look at my car and brought it into the shop. Later that morning, I got a call with an estimate of costs, a detailed list of what needed to be done and when it would be completed. I was significantly less than I thought. Because of this, I asked for additional maintenance to be done, for which I was given an additional estimate, which I approved. Within minutes of when the repairs were scheduled to be completed, I got another call saying it was done. To their credit, the estimates I was provided included tax, which I did not expect.In total, I dealt with 4 people from Car-X that day. All were very friendly and professional. I would definitely use them again!
This is the first time I came here and the stuff was very friendly and informative about the issues with my vehicle. Went into depth so I could better understand, which I really REALLY appreciated. Will definitely be coming back in the future.
Such a great service from all the Car-X team. Even though Im not very knowledgeable about the mechanics of a car, they always take time to explain and show me. As well, though my dad doesnt speak good English, theyre patient and always assist him.
Setting my appointment was easy, and I was only there for about 25 minutes getting my oil changed. I dont have any complaints at all about this facility or the employees there.
The exact type of friendliness you expect from Texas! Honestly, these guys are great. I think the managers name was Thomas? He was really helpful! Definitely coming back for an oil change.
This manager is incredible and so are all of the employees! We had just moved here from Houston and Hurricane Harvey was on its way. I had to make a sudden trip back to Houston to take care of our house and check on family. I went in for an oil change and when I went to the register to pay, a few of the staff came to the register as the manager told me that they had checked everything thoroughly, had changed the oil in my V8 truck with quality synthetic oil, and to please be very careful. Thankful, I handed him my credit card. He refused to take it, again asking me to please be careful- and then he and the staff asked if I would to please let them know of my safe return. Wow! Customer service at its best!
I had been driving all day ( from Colorado) when I encountered unexpected car issues. I stopped into Car X 15 minutes before they closed and I’m so happy this is the shop I walked into. Jay was awesome! He greeted me with a smile, was professional, and knowledgeable! Great experience!
Ive been taking my cars to this Car-X for 10 years and have had great service. When theyre busy they tell me when is a more convenient time to bring the car in or offer a ride home if I dont want to wait. They give an upfront estimate of the work and cost which Ive found to be reasonable and competitive with other service locations. Friendly and courteous manager and technicians.
I have had many exceptional experiences here. I think they are always kind and respectful (which i dont always find at a repair shop) and take good care of my car. They are very honest with what work is required versus a nice to have. The quality of repairs in my opinion has been excellent and I continue to go back.
I came with a coupon, but didnt realize that I couldnt use it (because of the type of oil). The guys were very nice and gave me a discount regardless.Service was great and relatively fast. Thank you Car-X!
Staff and management has always been friendly. They provide quick oil changes and tire rotations if you come by in the morning. Unlike many other shops, they arent always up - selling unnecessary services. If they recommend the repair, its likely a needed service.
I have been working with these guys for years on 3 vehicles, and I cannot say enough about how awesome they are. Finding people I trust, who give consistent excellent service and all with a positive attitude is rare. I will continue to rely on their quality care for my business and personal vehicles - period. I highly recommend them for anyone looking for the same solid service.
Friendly, prompt service. I had a clunking noise that I suspected was a my rear sway bar being loose. They put the car up, confirmed it was loose and torqued it down. I asked for the bill and they said not to worry about it since it had only taken a few minutes, I felt bad though as that sound had been driving me crazy for weeks. Ill definitely be back. Fast, professional, and competent!
Great place to take your car to get worked on, great prices and the customer service is awesome. We talked to J. Cano and his level of expertise was great. He explained every detail of what my car needed. Overall one of the best if not the best experience Ive had.
Went there to get my brakes redone and Johnny helped me out. He got me in and out in a respectable time, and with great customer service! I will be going back there for all car needs and I will be speaking with Johnny when I do! Thank you guys all around great work here, id recommend it to everyone to come here for car issues.
Thanks to the staff for the awesome service. Great attitudes and great conversations. Def will be back for more services
I have been going to this shop for a while now. Have had everything from a simple oil change to major service and scheduled maintenance. I have always been treated like a friend and received professional and quality service. The service techs always make sure I know what service Im getting and why along with service I should be planning for in the near future. I trust the people and the service at this location and would recommend this shop to anyone.
I brought my car in with a tire that was slowly leaking. Frank, the manager, had my car taken car of right away and showed me the piece of metal that had been lodged in my tire. He noticed that my wheels needed an alignment, but the shop was busy and it would be an hour before they could do it. So I took it back this morning and it took less than a half hour. Great service! Great coupons! Great prices! Thank you!
We have been going to this CarX location since moving to the area last summer. Cant tell you how nice and professional these folks are. We have never felt pressured into making a repair, and they always explain what theyre doing thoroughly. Always quick service and great communication. Highly recommend.
Took my wifes Range Rover in for a brake job and despite possibly making more money off of me, Raul actually suggested that rotors on my front brakes were not necessary yet and changing the brake pad would be fine. Cant buy that kind of honestly with auto repairs. Stand up guys. Keep up the good work.
My experience at Car X was incredibly great! I have to say thank you to Jay for doing a speedy and good job on my oil change and overall auto service. The last auto service I went to did not close or seal the job well prior to a trip I took where I lost oil. Got lucky that my car was not destroyed. Really, the entire staff including Management was very helpful and professional I couldnt be happier with the service I got!Thank you!!!
Thanks for getting my oil changed/battery and wipers replaced today. Really great service. Amazing staff.
Awesome staff and great service. I would highly recommend Car X for all auto repair needs. Thank you, Paul and Vic for your excellent customer service and timely fashion on my vehicle repairs. 👍
These guys are super. Came in from out of town last memorial day and again today. Fixed my tire immediately. Great service!
I got great service here. My 2008 Tahoe blew out the back air shock suspension and my rack and pinion was worn. They gave me a fair price( I had talked to the Chevy dealer first) and even gave me some options for a temporary fix if I needed to wait. They explained things well and even drove me to my office while they completed the work. A few days later a dash light came on and they fixed it right away at no charge. I have been very pleased with their service.
We were headed back to Dallas when we realized a plastic piece under our van had come unsecured. We stopped in and they had us fixed up and back on the road within 10 mins! Super nice and professional! Thank you Car-X!
I wont go into the details here, but will post this as courtesy to others to avoid this place. In my experience, they were so clearly dishonest. After leaving their shop I drove straight to a more reputable shop and was told Theres nothing wrong with your vehicle. Who told you there was a problem with the ______ ? I responded, Car-X. He replies, Oh yeah, they have a reputation for that. 10 minutes later I had my passing state inspection from the honest place. Car-X wanted to charge me over $800 to replace parts that were perfectly fine so I could pass a state inspection. Then they tried to convince me it was a great deal. I thought it was going to be a lot more. he assured me before I walked out.
I have been using CarX in Leon Springs since they opened. Great bunch of guys and very professional and courteous. I have to give them 5 stars because they have helped get me out of problems with dead batteries, tires, air conditioning, suspension. All the work was in a timely manner and very good service. I recommend them highly.
I dropped my car off with a coolant leak I knew would be difficult to find on my own. Jay is a good friend of mine and he has done so much work for me that I have complete confidence in his skill and talent. He diagnoses and repairs quickly and professionally at a good price. I recommend him to everyone I know who is having car trouble.
Always a great experience!These guys are on it and charge reasonable prices.Give them a shot. You won’t be disappointed!
I got my vehicle inspected there. It was the quickest Ive ever had that done.
Came in for an inspection. Was in and out in 20 mins.
The guys up front were very helpful and knowledgeable. Everything was done in a timely manner. Will be returning!
Excellent customer service and knowledgeable was able to save me money and get everything done fast definitely would recommend to everyone!
There are at least a half dozen places to service my cars between Car-X in Leon Springs and my house in Boerne. Im so glad I chose Car-X. I have been using them now for about a year. They service my 2000 F-150 pick-up and my 2013 Subaru Outback. I am always greeted with a positive smile and a great attitude. They stick to their quotes and the services they have performed on my cars have been honestly perfect... and at about 1/3 to 1/2 cheaper that the dealer. These guy are what good is all about. They really do go the extra mile, the whole crew is accessible and the services done are explained simply, honestly and concisely. Theres also a Las Palapas, Longhorn burgers and a Starbucks just across the parking lot if you choose to wait for your car elsewhere. They are also a AAA shop so thats an additional 10% off if you are a member. You wont be disappointed.
This place is so far from where I live but because of the awesome service and all my questions get answered I will keep going all the way over there. I love that because Im a female they dont take advantage of me. Keep up the good customer service.
Fast, Friendly and trust worthy guys at this branch. They completed a service on my vehicle very quickly and I would recommend using them. Thank you Jonathan for the great service!!
Great friendly customer service, not pushy. I went in for an oil change, it was ready in a few minutes and they checked my car and let know a 2 thing could be improved. They did not push to try and fix them, but informed me of my options. I will be returning with any other future issues or maintenance.
I was referred to the Leon Springs location by a friend after getting a quote from another shop. The store manager was able to save me more than half the other shops quote, did it in a timely manner & was professional. Would def recommend them for your auto needs.
Very fast service. Good customer service. Oil change was a breeze.
Not the absolute cheapest place for sure, but fairly reasonable prices. Ive taken my 2007 Toyota Sienna in to this Car-X a couple times and have been very happy with their work. They fixed some things that another shop completely missed (I verified that the repairs were actually necessary, so they werent finding things that didnt need to be fixed).
This place may have great service for some, but my roommate and I have had a terrible experience so far. Anytime we called they would blow her off. She had a two year warranty on her battery and the service people tried to rip her off saying that since she only had a month left she could only get $10 back on her new battery. She had her dad call and guess what? He got the full warranty. Secondly, while she was waiting on the invoice for her receipt she had to call about 7 times and they still have not sent it to her. She even asked to stay on the line until it was sent and the customer service person just hung up on her. I’m really losing patience with these people!
Great staff and service. everyone was very honest while helping me. i would totally recommend going here with any trouble one has with their car. 10/10 on everything.
Great shop. Nice and clean inside and they are extremely hospitable. We had a minor mishap and they took very good care of us.
This auto shop is the best. I know of the guys very well. I would recommend this place to anyone who needs work done. (:
GREAT customer service, I called 2 other shops beforehand for quotes and car rx was the least expensive and my car is running great again.I would definitely recommend this place. My only disappointment is I discovered this place literally days before I move out of the state, better late than never I guess!Also, they worked on my bmw with no problem and didn’t use that as an excuse to raise the price.
The service was excellent but most of all the staff was happy and helpful. I highly recommend Car X for auto needs.
I needed a part for my vehicle replaced and they did a fantastic job taking my car and completing their procedure.
I’m new to this state and just found this place on a whim. I am grateful for all the guys here! They were very helpful with my inspection needs! Thanks! Glad I found a trust worthy place on my first try!!!
Thomas at this local CarX took care of us. We have a 2016 Volvo XC60 with 70k miles. The alternator went out last month. The replacement service was good as expected. However, that was not the end of the issue. Yesterday, one day ago, the car died, the alternator went out - it was a faulty one. I was on the road without a warning in the middle of rush hour. It was a not a good feeling. I called Thomas and he committed to fix the issue ASAP. One day later I have my car back, with a new alternator that was not in stock or even in the city, at no charge. Not only was it fast but responsible. I will use them for ALL my repair needs.Great people!
Took in my Toy Tacoma to get my brakes worked on. Prices compared to dealer are a bit cheaper. The tech (Alfred, I believe was his name) was very professional and meticulous in explaining the work he did. Definitely stopped the shaking when I would apply the brakes. Didnt try to upswell me on anything. Found the new shop to get car work done.