This was an average experience. I went to Shoe Carnival during Tax Free weekend and there was quite a bit of people in the store. I tried to get some shoes and needed help but all the associates were busy assisting other customers.I did not see this as a bad or good experience but just an average one.Overall:I may or may not return in future as they did not have what I needed.

Good deals on shoes. Not as a wide variety as a Nike store will have but the prices are definitely better.

Friendly staff, nice selection of shoes

All the workers were a great help with Amazing Attitude my family and I left with a great Attitude too, we were Amazed by how helpful they where and happy to help us .thank you to all the workers.

Employees were not so welcoming. Same shoes as always.

Awesome from the moment you enter till the time I left these ladies knew what they were doing thank you

I bought shoes for my granddaughter they were too big I returned the shoes and had them replaced and if it really good the clerk was very nice and everything was very good no problem

Loved this store....their prices are good

I got a great Deal on 2 pair of shoes

Good collection of shoes. Better than my previous experience

Great deals as always. Im a big puma fan so I always find them here.

Outstanding customer service need more selections on boys shoes

Perhaps because it was right after Christmas there were a lot of empty shelves but, fortunately we were able to find what my husband was looking for in his size.

Wow I was so amazed well they help me find my shoes I found one but not thee other and the girls didnt give up they found it and I bought three pairs so for me thank you

Follows social distancing guidelines, clean net store with great selections

Great selection with reasonable prices.

Helpful, patient staff. This was especially true amid technical difficulties in efforts to help me get my coupons used for my purchase.Additionally, one of their posters was displaying a young lady showing off shoes, but the special part was that she has Vitiligo.Inclusion is sweet. Thank you for your inclusivity. I have friends with Vitiligo who struggle with body positivity of their own self-image which is atypical to the majority. This was really nice to see.

Wonderful sales staff respectful polite.

Staff not too attentive but love the BOGO always

Exchanged some shoes I bought online for a larger size, no hassle, no problem, no line!

Great customer service! Linsey (sorry if Im spelling his name wrong) was so helpful and friendly. Combined with the great deals we received, his cheerfulness made for a fantastic shopping experience.

Always great specials sometimes no staff available

This location is clean, organized, and the sales associates are always friendly. Items ordered online are able to be returned in store. One time my sons new shoe had split on the sole and they were happy to replace it, it was within 30 days of purchase. Their buy one get one half off is the best sale.

Its ok. Nike is my favorite..but lady left us to ourselves after i asked her some questions. Didnt say anything to us, just left....other than that is ok.

They had what I went for and the service was excellent

Need more verity on shoes size 5 not enough.

Very clean and all stocked up. I was able to find my kids shoe sizes pay and get out all in 30 mins or less.

Found a good pair walking shoes and nice Nike basic flip flop sandals. Clearance for 25. Great store. Friendly atmosphere

Got cute shoes on sale. The staff was helpful and friendly

CHECK YOUR RECEIPT. On tax-free weekend I was looking for some new sneaks and some converse womens. The new balance I found were not wrung up at the advertised price. When i called and spoke to the manager, he stated the sale was likely over and the register rang it up and another price. He also said they would honor the posted sale price but for some reason, they couldnt just credit my credit card for the difference over the phone. I live by Port SA and therefore had to drive ALL THE WAY BACK OVER THERE FOR THEIR ERROR. I decided to just return the shoes. Lo and behold, the clerk said she couldnt credit me for the donation to the childrens hospital. What donation to the childrens hospital? The prior clerk added some bogus unauthorized amount to my bill. I was steamed. I had not shopped here in years. Will not return.

Gotta be my Lucky Day? Walked in found two different pairs perfectly for my needs. Tried both and the fit was excellent on both! PA announcement:. Buy one, second half off!. No need to decide. At cashier wheel-spin, and another $4 off! Fast and friendly cashier, Valerie. We were in & out in less than 30 minutes, completely satisfied!

Don’t get me wrong I love shoe carnival but the girls selection isn’t as good as the boys and they never have the trendy shoes in the right size you always have to order them online. Plus it’s really hot in there because of corona and having to wear a mask.But they have really good deals for shoes.

Great prices. Large selection. Great service. They ma d e my wife happy so it makes me happy. She found two pair of short boots at a super special price if she got two pair. What a DEAL!!!

Great selection of shoe s

This place has great deals! Im hooked!

I love there prices

A little too pricey & fair amount of selection

Gentleman that works there was great. All the ladies that work there were rude and dismissive.

The staff here really does make you feel good. I had bought a pair of shoes but they were too big. So i called and asked if i had till take them back to the store of purchase. Lindsey told me not to worry bring them to any Shoe Carnival and i could exchange them. So visited this store and the employees helped me find the right size. Couldnt ask for a better experience. Thanks to the staff.

The staff on hand was very helpful, & I was able to find a couple pairs of shoes that I liked. After I left the store I realize that I really didnt like one of the pairs. . . So I called back and Janice, the manager, was able to help me with the return without even having a receipt witch I had accidentally thrown away. Definitely got themselves a return customer.

Great prices and selection.

Great quality kids shoes

I love this store, the employees r very friendly & helpful. I especially like the buy one get one 1/2 off, so convenient for my son for school.

I would have put 1 star but I can’t the reason for this is that they said they had a promotion (buy 1 get one 50% off) but they didn’t respect it.

Had a wonderful time shopping. Staff was great with letting me . know of their clearance sales. And bogo deals. I will def will be returning.

Great place to get what your feet need! Top brands have great discounts and depending on the season you may get a second pair of shoes for half price...cant beat that! The girls working and cashiers are so friendly and always helpful with a great smile. The atmosphere is great, nice soft music in the background and families always shopping. This store has even installed an indoor basketball hoop for adults and kids to pass time. The managers at this place got it right! So, this store near the airport has earn all five stars; If we could give more stars we would hands down!

Always have great options on shoes and great deals!

Very help and great selection of shoes for men,women and children.Very helpful sales associates.

Ordered a bag from online for instore pickup which was quick and simple. No line quick service

Hugh selection of shoes, casual, sports and sandals, but if youre looking for sizes 12 and over, selection is very limited, size 14 wasnt available. Dockers belts are pricey. Good customer service.

These ppl were all very helpful. Lindsay, Kat Tryisha(yellow.shirt) and the whole sales team were really a great bunch.i will definitely recommend this location... thanks guys for a great shopping experience 🙂💚🙂💚🙂

Shoes were of great value & no tax weekend since i was the last customer of day; left my phone on counter & returned to fetch whereupon the mgmt opened the door & gave it to me with a smile 45 mins later. Thanks for their honesty & service with a smile. Happy to see quality in shoes & human behaviour which are rare in shopping experiences.

Tomerika was the BEST Associate ever !!! Totally went out of her way to find my daughter some Adidas that were on the poster. Talk about a 5 star employee!

Decent prices, friendly staff

Decent selection and reasonable prices. Staff is usually very helpful as well.

Service was great shoes are a little high

Live their sales. Nice, clean, friendly fast service.

First time there and it wont be the last. Everyone that worked there were great and customer service was on point thank you thats rare these days! Prices were awesome buy 1 get 2nd half off will be back!

My family has no trouble finding a good selection of shoes that fit everyones taste

Always a deal, always fun cruising the tables and sale spots finding diamonds in the coal

I wear a 13w while I understand this is not a common size, most of the mens size were 7-10. Idk why they carry such a large stock of small shoes, but this place is useless if you have larger feet.

Where we buy shoes staff is always friendly

Great selection for everyone in the family. Latest trends. Great sales and online coupon which is awesome when you are purchasing for more than one kid!

Staff very helpful some more than others. Place is clean have variety when shopping for kiddos, and adults. They have a small basketball area as well. Great place would recommend to anyone.

Great place. Attentive workers.

Need some cool shoes? Bring a friend so that yall can benefit from the buy one get one half off special they always have or get two pairs for yourself like I do!

BOGO and great sales! Friendly staff who are helpful without being pushy.

They had a total of 4 employees, I went in and can tell that staff was not properly trained and how to assist customers, I was in for about 10 minutes with staff walking right pass me and not even asking if I need help, it was until I had to go up to a Hispanic gentlemen and ask him to help me.It was as if the shoe carnival was a help your self location..my overall view is staff need to be made aware that Hospitality is the key to success..With back to school approaching I can tell this wont be a place for me to shop at cause I wont get no help..

I found an awesome deal online 25% off of shoes I really liked. But it said the store was sold out. I didnt want to pay shipping so I decided to just go to the store to see what else they had. Go figure I find those exact shoes (many pairs, not just one) in the store. I should have been able to buy them online and pick up in store free but because their inventory said they were out I could not. I did ask and was told I could not get the online deal in the store without purchasing online (where it falsely said they were out). This seems really shady that there was no way for them to do something since it is obvious someone on their end dropped the ball updating their inventory online where I should have been able to get the discount. They have a good selection and the guy was nice but it felt like a bait and switch situation.

Very clean and HELPFUL STAFF. Keep up the good work

The place has an excellent variety of shoes at reasonable pricing. A much visit place.

I always come here cause of the environment is good nice people good area prices are affordable i always go when there the sales lol save money

I love shopping for shoes here😊☝👌🤛

Love this store! Name brand shoes, buy one get one 50% off is always helpful when shopping for two kids.

They had good customer service here....

Excellent customer service on a return!! Both cashier and manager on fri 04/19 were great!

Went in for one pair of shoes, ended up with 2. The manager was a huge help and im sorry i didnt get his name but customer service is alive and well in this location. He knew his merchandise and what shoes where available in my difficult size. Hats off to you sir. Also a great deal with buy one get one half off.

Everything you need is right here! Great selection! Make sure to ask about the military discount or the senior citizen discount! Nice!

I loved the choices the sizes and styles except when i went to pay the worker creased my shoes and literally threw them

Great shoes

Very helpful staff assistant store manager Lindsey was awesome, very helpful!!!!

Very friendly n helpful associates....had to exchange ..had no problems..thanks 🤗🙂

I had a good experience, found what i was looking for..first time here i liked it

Good selection of shoes and great prices

The employee Edgar I BELIEVE was his name,that helped us was Great very friendly and helped us with a smile on his face ! We saved money with our emailed coupons ! We will be back to this store !

Nice store we must if got there after a big sale because alot of the shelves were empty but other then that nice store

They had exactly what I needed and had been looking for at a few other places already at a great price. :)

The buy one get one half off is great!!

Staff was very helpful and help me find what I was looking for, And ordered what I couldnt find in store

Great dealsand excellent service

Love this store ..!! All kinds of shoe brands .., Now they have a sale going on buy one at regular price and get another for 1/2 price

Shoes galore. They have different brands like Nike, New Balance, etc. I needed a wide shoe, but they did not have it. They have buy one get one half off deals. Sometimes you get a coupon in their mailouts. They also have a small clearance rack. I have severe allergies so was sneezing a lot due to the dust on shoes! #different brands #clearancerack #coupons$5.00off #buy1get1halfoff

Guy was so nice at check out time

A great store to buy good shoes💓

Reasonable prices good service

Ever Shoe Carnival seldom have mens shoes in sizes larger than 11 1/2 that os my only problem with them, being that I wear 13. Every is clean and the customer service is always good.

Very helpful customer service!

Good price for shoes & good selection of shoes

I love it 😻

Always have great deals! Use the app