I came in with a starting issue due to battery. They did a diagnostic check of starting system. The battery was bad. The price was fairly competitive for a top quality battery. They do make less expensive batteries but from my experience they do not last as long. I could have changed the battery myself but newer vehicles have advanced electronic systems that may require a power supply while battery is replaced. This is to maintain memory and programming for onboard computer systems. I feel it is worth the money to have dealer replace battery. This does require some of your time which is the only real drawback.
Service was courteous, professional, and prompt. It wasnt cheap, but if my vehicle continues to perform well and trouble-free, it will have been a great value.
Technician Anthony was friendly and helpful. He was well informed on questions that I asked.I have been coming to the Gunn Acura dealer and servive center for over15 years abd very satisfied with their services.
Had roof racks installed and final bill was a 50% increase from quote. No explanation, no walk through of new features and how to use on pickup, just gave us the bill and the keys
Quick, thorough service treatment. Online contact and reservations available.
Really like the service department here, its very clean. I provided a pic of the breakroom with complimentary snacks drinks. First time here for service and not too pushy, depending on the next visit might upgrade or degrade the rating
Excellent attention paid