Anthony was awesome, Was kinda scared at first because our last car experience was not good at all. I am glad that I went to byrider,. Anthony got me and my husband into a new vehicle where we are both comfortable with our car payments . Thank you Anthony! Would recommend byrider to friends and family. Ask for Anthony..

Came here very helpful staff Tracey got me in a good running car and affordable payments. I was referred by a coworker and Im glad I made the right decision. Thanks Tracey for helping me out Im a satisfied customer

Anthony is the best hes very work able and understanding helps u out and gives the best deals.

The staff were great especially Ms.TraceyI would recommend them if you need getting a car

Tracy was such a big help with getting me into a nice car and making sure that any and ever question I had was answered! She was such a big help and made me remember why I enjoyed getting my cars through JDByrider!! Thanks for all the help from everyone there! 5 stars all across the board!! ♥️

Very good customer service they are very helpful. They worked with me and my wife to get her the car she wanted and also got me the payments we wanted. I want to thank Robert Grant (sales associate)

The experience was great I appreciate mrs tracy she was awesome and very helpful ... As caesar was very customer friendly and made me feel very comfortable with purchasing my vehicle with them

Wonderful place made me feel welcomed and was helpful loved the sales rep Tracy got me into what I was looking for and something in my budget definitely recommend this place for a new vehicle

Getting a good car exactly what i wanted and cheap great costumer service Anthony is the guy to get you right

I came in unprepared and Anthony did his best to make sure I left with a car. Hes the man. Im sure everyone who works there wouldve helped like he did. Excellent

One of the most amazing car buying experiences I have been thru Robert was amazing and did not stop till he got me in the car I wanted and that was amazing to see along with the manager thank you all so much for the opportunity and experience !!!!

Very friendly environment at this particular JD Byrider location. Sandra and I enjoyed talking with everyone as they introduced themselves, very patient with us.

I highly recommend Byrider! Anthony, Cesar and Tracy were so kind to my family and I! $500 down got us into a reliable vehicle! Thank you so much!

Experience was great. Tracy helped and made sure I left with a great affordable car.Thanks tracy

Awesome experience! Benny at the North location in San Antonio was so sweet and attentive! Will definitely be sending friends and family out here!

Robert Grant helped me, such an sweet & awesome worker I’d definitely recommend anybody to get a car from here ❤️

Friendly and extremely helpful! Tracy Mathers has got to be the most helpful and hardest working sales person on staff! Thanks Tracy I look forward to further business with byrider.

Dealers, maintenance workers, accounting, are all very friendly and will work with you to get in a vehicle that you want at an affordable price in your budget, this will hopefully be my 2nd vehicle with Byrider. If you have bad credit, a fixed income, and budget GO TO Byrider and ask for TRACY

Office assistance Tracy was so professional and extremely nice. Even though there was system issues at the time I was there, office manager was by her side making sure our visit was going smooth. Loved seeing the team work in the office. I just may be back for another vehicle once my other son is of age.

Love the Customer Service. Anthony and Jodee were real helpful. They met my needs. I also liked when Elvia helped with My Closing procedure and when I transferred my insurance and couldnt open my file with Allstate, she provided me my Proof Of Insurance.

Anthony my sales guy was great straight to the point and made my auto purchase amazing! Big shout out to Anthony at Byrider

Great service was taken care of a beautiful staff member of byrider named Tracey Mathers very attentive and got me in what I wanted thank you Tracey your great.

They are awesome and have done a great job working withMe I definitely recommend coming to the I-35 location in San Antonio ask for Tracy !!!!

See Traci Mathers for professional and exciting buying experiences from byrider

Thank you Tracy for making this a smooth transition!

My salesman was Anthony. He was very helpful and tried everything within his power to make sure I walked out with a vehicle. The rest of coworkers who work there was friendly just as well as Anthony. As far as I can tell Im very satisfied..Im blessed with my vehicle

They worked hard to get me approved and were quick and fast and did everything to get me in a car today. Anthony is the guy to talk to hes great.

Great customer service Thanks Robert Grant

They worked with My down payment and Got me a car the same Day! Was quick and easy with no stress ! They were friendly, honest, and polite! Enjoyed my first experience with this car company.

Cesar an Brandon are the most wonderful people I’ve ever met I’d refer anyone to them

Anthony at Byrider was soo amazing! Very sweet! His costumer service was well on point! Yes he may have been busy but he was still very attentive. I recommend Anthony to anyone!

If I could rate 0 stars I would. Process of getting a vehicle was easy and effective, but at what cost? Purchased a van from these guys January 14th 2021, when we got it, it was on the lot and the van wasn’t cleaned out or anything. Let the sales person know a check engine light was on and was told to take it to Auto Zone for the light. Did just that, come to find out it has a transmission issue, and a problem with the spark plugs. Basically I am getting the warranty thrown in my face about “It’s under warranty and it’ll be fixed” at this point is just want the money I put down back and out of the deal as it costs me way more after their done with it between the rentals, and the ride shares. Being told that they basically can’t do anything else for me but fix it is very disheartening, Since they have a warranty, I may contact an attorney and see about the lemon law. Long story short, approach with caution, keep moving if you don’t NEED a vehicle. I hardly give negative reviews, but this warrants one. I’ll be going to the BBB as well. Like I said, a little help would have been nice, but being told to pay for something I can’t drive and won’t be able to for 2-3 weeks, is unacceptable.

Went into JD Byrider on IH 35 North San Antonio Texas and left with the car I wanted the same day. I had an amazing salesman Nick who went above and beyond to make sure I had the best customer service experience provided. His supervisor was very supportive and kind. The staff at JD Byrider are amazing and will work with you to get you into a vehicle. Their goal is to help you build credit with providing the best car payment to fit your buget. To the staff at JD Byrider,thank you so much for the kindness and respect you all have shown myself and family. You all are doing a really great job.

Nick was great! He explained the whole process thoroughly. Got me into the car I wanted and made sure everything went along smoothly. I have no complaints and will definitely recommend Byrider to my family and friends.

Thanks JD buy rider helping me get my first car ! 💙

Tracy did a great job she helped me out tremendously

Best customer service I recommend Tracy Mathers best sales rep.

Our salesman Nick, has to be the topnotch salesperson, that Ive had the privilege of doing business with. Even before I set foot on their sales lot, he conducted himself in a very, very professional manner. I explained what I was looking for, and as soon as we arrived their, we didnt have to look at any other vehicles, except the one we purchased today. The process of getting the deal complete, was very smooth and precise. If your in the market for a vehicle, and 1st class service, I highly recommend them for your next purchase. Im sure youll be pleasantly surprised.

No hassle, my sales guy Anthony Webb, was a straight shooter about all vehicles on the lot, he maintained a great professional appearance and professional attitude, I recommend Anthony Webb for anyone looking for a nice and well maintained vehicle!

My issue was not resolved, the warranty covers absolutely nothing. And after having to tell someone multiple times on my decision to fix my car, the problem didnt get fixed. Ill fix it myself. I figured after over paying for a car the least they would do is their job. How you consider a problem fixed with the check engine light flashing is beyond me.

It was very helpful thank you to Anthony webb number one seller

Ive bought 4 vehicles from these guys and have never had an issue. Easy process easy purchase.

I had a great experience my sales rep was Anthony it took no time to get me approved I walked in with no car and out with a 2015 Dodge Journey thanks guys

Been doing business with JD Byrider for many years. My first purchase at the SW Military location waa a Chevy Impala in 2016, that still runs today. I found myself back at JD Byrider Weidner location and happily drove off in a Ford Fusion thanks to my Salesperson Nick. He is vwry knowledgeable and up front. Cody also lended a helping hand. Cody is also very knowledgeable and even though works in the finance department is also very relatable amd personable. Thank you Nick and Cody for all your help.. I appreciate yall.

Anthony help me got the best deal and got me a car Thanks ya Byrider I coming here every time

Ask for TRACY AND DEONDRIK, best in the world !!!

I think Everyone in need of transportation should stop by and visit Byrider. The people here are polite and professional. They work with you so that you can get transportation that you need that won’t strain your pockets. To top it off the cars are well kept, clean and nice looking. Thanks JD Byrider 👍🏾 @ 11150 I-35 N, San Antonio, TX 78233

It was a lot better this time I have no complaints I gave a 4 because of previous service but this time was excellent

Very pleased. Nick was such a great person to work with. Very accommodating. Nick got me into the car that I really had my heart set on. If I could give more stars I would. Such a positive experience!!!

Fast friendly service easy approval lots of vechiel to choose from I highly recommend this place very satisfied

I been deal with this company in San Antonio I-35 wiener road location over 10 years. Multiple cars from this company but the staffing agencies that we have now especially the management and service department is totally outrageous. The major fact of the matter is advertise reliable cars but supposed establish you better credit.. My story starts with of with four major vehicles a Pontiac Grand Prix, a Trailblazer, Altima, and a Impala. Never once had a problem with the recent department as for service department or management concerning. I I decided to buy a Chevy Impala from the same company Ive been dealing with. Here Ive been having this car a little over a 2 years now remind you I said is supposed to be reliable car here. My impala a.c actuator failed on the right side and the left side I paid for both still under warranty. Here i have multiple vehicles sitting in my driveway a total of 7 cars. I hear the AC in my car is totally turned off, no keys in ignition, no AC running but I have allowed tapping noise coming from my dashboard at 5: 30 am in the morning. I proceeded to turn around and go back inside and get my phone record what was going on since I paid for this car to be fixed correctly. Later on that day at work I contacted service department concerning the issue. It was a major concern issue because my battery could go dead I dont know what else might would have happened concerning this deflect part. The service department told me to bring the car in and it had a defect part still the same part they out on for warranty now the issue is I have to pay for double labor. I spoke to the manager which direct me to the service department we had a talk about the situation saying I should have to pay for the labor which I told him is to deflate parts that the company order from they website. This matter should be well consider it to corporate headquarter for not satisfying customer needs

I loved how easy the process was and the enthusiasm of the team to want to sale me the car I wanted! Anthony was my salesperson and he was very efficient and caring of my needs :) Such a wonderful experience! Will highly recommend this team!!

Great employees very friendly definitely recommend them out to all my friends and family

Tracy was a good employee very courteous helpful

Very good customer service. Anthony Webb was very Helpful and took the time to make sure I understood everything I needed to know. Anthony also made sure everything such as paperwork, etc was properly handle and I was sure about the car I purchase without rushing. Thank you Mr. Webb

I called and spoke with Anthony over the phone. Everything he told me over the phone was the same I got in person. He didnt lead me to believe anything different just to get me in here to buy a car. I was approved in less than 10 minutes and found the perfect car. Anthony was as respectful as he was helpful! Thank you Anthony for the wonderful service and fast, friendly and amazing experience!

I’m very satisfied with the service I was given and very satisfied with the Representative name Anthony for being so kind and helping me! In getting the car!👍👍

If I could give this place 0 stars I would!! WARNING don’t come to this place!!!!! Minute I drove off the engine light went on. No A/C!! I tried calling to get it fixed and waited 2months. And still haven’t been seen!! I’m so disappointed with this place! Mind you I’m making 500 dollar payments on a 2012 Chevy. My mind is blown 😩 please save your time and money!!

Just got the 2011 Jeep Patriot in May of 2020 and its broken down on me now the 5th time

Good deals got a good car and process was easy. The salesmen were nice and friendly answered all my questions and able to work with us Tracy, Anthony and Cesarwere very hepful

Okay so we bought a car in June and its now six months later and we had to have the CV axle,front rotors and brakes,control arms, motor mounts, transmission mounts, and a few other things already replaced. This came to a total of 800+ dollars. I dropped my car off on Tuesday and didnt get it back until Friday I missed all four days of work and guess what? The problem is still not fixed we go down the road and it shakes so horribly I have to pull off the side of the road and stop start again it stops shaking for about five miles then starts as soon as I hit 45! Really unhappy these issues should have been fixed BEFORE it was placed on the lot for sale because all those problems are noticable and not going to be going out in less than six months or even a year! Whats even worse is that car isnt worth more than 1500 and that was our down payment plus the monthly payment of 300+ nope not worth it if I didnt need to have my vehicle so badly Id give it back!

Alex, was great. Still can’t believe I’m in my car. I thought it was too good to be true but go find out for yourself. Seriously, they work with you and get you into some great, low mileage cars. One car had 54,000 miles on it and I am so impressed. BEST CAR BUYING EXPERIENCE!!!

Bought a car from here last week and Nick helped me so much! Wasn’t all up in your space the whole time either, let me do my thing and go to him if I needed anything.Everyone in the building is so nice and welcoming as well, I was very comfortable the whole time I was there❤️

Nick helped me out a lot his service is wonderful his patient and the facility is clean and quiet.

Anthony webb@35@Weidner came thru good service helped me understand everything that I was signing got me into a clean ride with the option to pick the car vs some other places where they tell you this is what we offering you would highly recommend if u looking for a good dependable car see Mr.Webb.

For this being my actual first car purchase from a dealer, i was very much impressed. I gave them some basic information and the process was underway so by the time i got there, Id say within 30 min i was already test driving the car i was going to take home. In and out and alot of respect from this company. Give it a try!!

Anthony was a great help. He was knowledgeable, curtious, and he helped any way he could. I would recommend this place and Anthony. l

Needed a car today almost couldnt get the one I wanted but NICK is awesome got me what I wanted..this is my first time experiencing byrider so far theyre customer service is great as well as their hospitalityThanks ByriderThanks NICK YOURE AWESOME 😉

Had a 👍 experience . I would recommend ALL my friends & 👪 to come here first . Byrider has the car your looking for .

Totally recommend this place if ur looking for a good vehicle Alex was a great sales person and help me get in the vehicle i wanted without a problem.

A man named Nick worked with me on getting into a truck and was especially helpful and patient knowing I was at work while he gathered what information he could over text. He also got me approved for an affordable down payment and monthly that works with my budget. Definitely coming back, was an overall good experience!

Anthony Webb was excellent. I was in and out with no issues. I will definitely purchase again through him ONLY.

Alex Saenz was so nice and helped explain everything to me which was great. This has been a real great first experience financing a car. I’m really thankful!

Nick was wonderful. I submitted my pre application and within 10 minutes he called me asked a few questions and advised he would get back to me . Within 15 minutes he advised me i was approved and to come down and get paperwork started, after some time i was able to drive off same day . All the staff was friendly and helpful.

Nick Mora did a awesome job helping me get into my new vehicle if anyone is need of a new car plz go see Nick Mora at byrider on i35

Anthony went above and beyond to get me into a new vehicle, I would definitely recommend anyone to him.

Worst company ever!! makes me never want to deal with a car dealership ever again. and it wasnt even the workers because my salesman nick mora did a great job. cnac is the worst to finance with they overcharge and they charge you extra without your awknowledgement. i had many issues with them from the first payment. thats only some of the issues theyve given me. i recommend to not try it!! go elsewhere no matter how good the deal sounds!

Nick made the whole process fast and easy. I was approved before we even arrived. He made sure to test the vehicle before we did and have them replace the battery and the ac compressor. They are also very healthcare worker friendly and being a nurse that very amazing.

Got approved in less than 30 minutes. They work with you no matter what your credit looks like. I loveee this car lot. I will be referring ALL my friends to come here ! ( Ask for to Brendan )

I purchased my car from the Military Drive location in SA. The staff were very polite. I had a great experience there. I live on the Northeast side of SA. I have had more car problems with this car than any other car I have owned. The location off I-35 north is horrible with customer service and repairs. I am now waiting for my insurance roadside assistance to come for my car because guess what yet again it’s having issues. I have had to get rental after rental because of this car. They don’t offer loaner cars. Honestly they always act as if it’s not a big deal that your car isn’t working properly. Yeah it’s awesome that you can get into a vehicle easily with them but what difference does it make if the car has problems?! I have complained before and of course it’s a automatic like message apologizing and saying to reach out to discuss the issue but no one is actually trying to help. They put you in a vehicle easily and then when you start having problems you’re out of luck.

Today was an AMAZING DAY FOR ME!!! I just purchased a great vehicle and the Representatives who helped me were SUPERB!! The entire staff was very kind and courteous from the time I arrived!! I was greeted and offered refreshments. I felt a very warm feeling being there. I did not know I would be purchasing a vehicle today but, the great people at the IH 35 JD Byrider location were so great that I was persuaded to buy! No pressure I just was won over by the customer service! So far my experience has been very positive and I just hope that we can continue to have a lasting happy, and healthy business relationship! Thanks to the 2 great ladies who helped me you both were very inspiring!!

Anthony W. Was a great sales guy. Great service, and really worked with us, we got a great vehicle for a great price. Glad to do business with him, would recommend him to anyone. He makes the process simple.

Bought our last two vehicles from Byrider. Sam was our salesman on both. He is the man. Knowledgeable and answered all our questions. Worked to get us our payment right where we needed it. Such a great experience! Can’t go wrong.

Alex was awesome! Totally recommend asking for him. He was friendly and personable. He made sure the entire process went smoothly and that we were out in a timely manner.

I love these guys, customer service is amazing and they know how to solve an issue. Actually driving away happy in my new vehicle. Thank you guys I’ll be coming back soon

My sales rep Sam Perez was the most helpful and patient. Ive never leased a vehicle before and he was able to break down how it works and provided me with options as to which vehicles I was approved for..I will highly recommend him to friends family and co-worker in the future.

The staff was helpful nd polite

If I could give negative stars I would! I am a single mother who is rebuilding credit and went to JD Byrider in search of reliable transportation and a way to inprove my credit score after my divorce. This company bamboozled me. The same day I purchased the vehicle and signed my paperwork the engine light came on and hadnt gone off in the entire 18 months and after the 12 times I put the vehicle in the shop to rectify the issue. After signing my paperwork for the car the saleswoman at the Austin, TX location (which was closed down a month after I acquired the vehicle) took the car to put gas in it and the engine light came on. She told me and the Sales Manager about the engine light and he instructed me to go to a third party to fix it. Needless to say 4 months and 3 temp tags later I was still not able to register my car because the engine light is an automatic inspection FAIL! So I contacted JD Byrider and spoke to a man named Ram who advised me that the issue would get fixed although I had already taken the car to the third party mechanic and Pep Boys 5 times already to fix the engine issue (o2 senor repair, gas cap replacement etc.) and nothing worked. Ram arranged for someone to pick up my car to get it inspected and promised me (which he now lies about claiming he never said) that he would replace the car if the engine light came back on. They kept my car for 3 weeks and got it inspected and dropped the car back off to me with the engine light STILL on. I called Ram and he dodged my calls and instructed someone else to basically tell me I was out of luck and that used cars arent perfect. This company knowingly sold me a car with severe engine issues which left me as a single mother without a vehicle for a total of almost 3 months out of the year and a half I had the vehicle. The cherry on the pie of all this is that the timing belt went out on me in December and I had to once again rent a car and be liable for my car note. After two weeks of paying $300/week for a rental car on top of my car note I was told that the mechanic Sergio did not want to replace the timing belt on an engine with over 150,000 miles on it. So I was told I would have to pay for the engine. $500 down and the other $600 later. I was without a car and drowning financially because of the rental car on top of my other bills. I paid the $500 and deferred the rest of the payment and picked up my car. One week later the engine light is back on, the engine sounds loose and everytime I turn the engine sounds like it is sliding and the temperature light comes on. The day after I borrowed the money to put a down payment on another car with a better company and left the POS car JD Byrider sold me at the dealership and instructed them to pick it up...which they still havent the car has been there for 5 days they also have the nerve to tell me everytime I call to inquire about them towing the car how this car will negatively effect my credit for the next 7 to 10 years. This company is by far the worst company you could EVER get a car from! Dont walk RUN away! Buy a car ANYWHERE ELSE I beg you! Save yourself the heartache and financial woe. I plan on filing a lawsuit against JD Byrider and if I had the spare time would stand outside for hours each day to boycott their company. CNAC is the finance company that partners with JD Byrider to get you financed and they even know JD Byrider is a joke and honestly hate the fact that they are partnered with such a disgusting company.

It’s a easy process to get a Vehicle here and Anthony is a great sales man Check him out. I purchase a Altima but AC broke down the first month and I tried to schedule a appointment to get it fixed but weren’t accepting appointments due to COVID 19 til October so I had to go through a whole summer with the car with no AC. Last month the Altima was acting up the rpm was going up and down crazy and maybe a week later it didn’t want to drive anymore so I called the dealership about my situation the lady said could I bring it in or we can provide a tow serviceI agreed the tow service and she supposedly made a call to the tow services and told me they will be picking up the car a hour or 2 hours from now and hung up with out asking about the address or information. A day goes by my car is still sitting in front of my house and I called the dealership again a different lady picks up the phone and I told her about my situation again and i can hear the same lady who I talked to the day before that telling the lady I was speaking to the lady on the phone speaking extremely rude about me because I had called again about my car being tow, the lady who I was speaking on the phone provided me the number for the tow service company so MYSELF I had to call and talk to the tow services to get the Altima towed and deliver to the dealership. I wait 2 days after the car gets to the dealership so I called and ask where’s there a update on the Altima or did ya find the main problem with the car and the same lady who was being rude told me it’s in the service line to be checked so it hasn’t been checked so I wait 2 more days and called and asked about my car if they have found the main problem same lady she told me yes we did you needed transmission fluid and that’s not covered under the warranty so I would have to pay but I told the dealership before my car got to the dealership I HAD CHANGED THE OIL AND TRANSMISSION FLUID so how would it be the transmission fluid so I just told her okay great I will call tomorrow if it’s ready or not. I called the next day now it’s a different problem I spoke to a guy name Steve this time he said we did the transmission Change but the car is still acting up so we have to dig deeper and find out what’s causing it we will call you tomorrow so again I wait and didn’t get a phone call and but I waited 3 days this time and called the dealership same lady answered the phone and told me you needed a new transmission but the part hasn’t got here yet will call you maybe in 2 days or 3 so I waited and called again she told me it’s service line ready to be repaired so I wait a couple days and called it’s still not repaired It’s been 3 weeks going to a month where I don’t got a car and I don’t have transportation to work and home they took the a payment last two Friday’s and now I have to pay again this Friday again when I haven’t been working a lot lately due to no transportation this dealership needs be more professional and be more organized and have to go by a protocol. I hope they don’t charge for the transmission fluid change either

Nick is amazing he helped us do so much and figure everything out including how our finances will work.

Good Business.

Nick was an awesome consultant. Willing to help with whatever was needed and was willing to go the extra mile to make sure i had everything i needed and answered all my questions without hesitation.

Anthony was a great salesman he did the hard work to get me in my car

I would rate it no stars if I could. Once they got you, your trapped. They don’t answer the phone and at all even days at a time ( or they just have my caller ID lol ) but they also took the light out of my car in there service department then says they’re not responsible for it. Have an infant daughter and my car doesn’t even have a light in the back where she needs to be watched at night.

Alex is amazing to work with he knew I needed 3rd row seating and he got me something that my family will love. I highly recommend by rider and ask for alex

I am deeply disappointed in the service department. When we purchased the vehicle in mid January the programming on our Ford Escape was wrong. It said it was a Mountaineer. I contacted the service department about that and the vehicle shaking and was told to bring it back in a week or so later and I did. When I got it back it was still shaking and the programming now said something else, Montero or something. And the ignition was messed up. I called again and they said to return it. I schedule but had to cancel because this is my only form of transportation. I am a single mom with a disabled son and had to work. So I was finally able to come in and they looked at it. When they called they said the motor mounts were bad and the ignition switch was bad. It would cost close to $700 to fix. Mind you this is during the pandemic and I’ve lost my job but have kept up my payments without a deferment. None of this is covered under the warranty. And no working with me due to the mileage I’ve put on my car taking my father to his cancer treatments out of town every two weeks. Wow, I heard so much about how this place was so great and my salesman was, however, the service department is most disappointing. Like I said during this time with no job I haven’t missed my payment but no, no heart right now even during this trying time. I’ve heard of other car places helping their customers, this just isn’t one of them.

Nick was great! He done everything in a timely manner and was very helpful in every step of the way! Will definitely recommend! He made it happen for us!!

I Really Appreciate My Sales Rep. Sam Perez. He was extremely helpful and took care of all my needs! And Also got me into the car I wanted...

Ryan did a awesome job thank u

Great service. always professional. the entire team goes out of their way to get you taken care of. good job alex.