Well organized, big selection, helpful staff.I went in halfway knowing what I needed. The store layout is large but never daunting and well organized and labeled and clean.After asking some questions Josh was able to help me find the exact items I needed and helped steer me clear of unnecessary products and helped save me money.Quick and painless just be aware that techs are not available on weekends for custom ethernet cuts for example.

I35 store didnt have what I wanted although website said in stock at the location. This location answered the phone promptly and put me on hold to put hands on before I drove there. Thanks Cody for making it easy for me.

Having four people work from home, and trying to get our network at the proper capacity and configuration, to allow all four of us work without any issues, Altex and their expertise in assisting these needs has been a great experience.I have visited both locations and this one by far, made me feel very comfortable in asking information, regarding my home network.I was able to purchase a router, a baby switch, network cables and answers to even more questions.As a reminder, Social Distancing and a mask are a must.Greatly appreciate their help!!!! Thank You!!!

Buyer beware their return policy clearly states 14 day return if you are not satisfied with your purchase... It was funny that they could not find the manager to refund my purchase that I was not satisfied with....I will have to make another trip the next day to speak with the manager...

Shout out to Van. Ive visited this location for both audio and video projects and am blessed to have gotten assistance from Van both times. Earlier this year I was working on a video stream and needed some last minute items. Taking the time to test the top items with me allowed me to make sure my project went perfect. Will continue to use this store for sure. Ask for Van if you go.

Excellent service customer and tech for anything pc related issues or questions about products including peripherals.

I wanted to give another special shout-out to another amazing employee here. Cody I just wanted to tell you thank you for all your help, expertise and being very kind. I greatly appreciate your time!!!Regards,JR

If youre a techy or a novice, they are very helpful. Looking for an Ethernet cable or connector, or electronic gizmo, theyve probably got it. Theyre basically Radio Shacks replacement but much larger! They are new go to for techy stuff..aisles and aisles of cords

Having Matthew help me pick out my new NZXT Z63 cooler was extremely rewarding. He is very knowledgeable, smart and friendly. I appreciate all the help once again Matt!

I came in, the only customer in the entire building, and was asked what I was looking for, and after I responded no one helped me. I needed a laptop for work and an external hard drive. All of the male employees were just laughing it up today, and didnt help me at all. Then they had the audacity to tell me to have a good day after working out clearly irritated that they didnt assist me. Your business lost out on a $1,000+ sale. Off to Best Buy I go

Niche place with all things electronics.... And if you like gadgets, stay away cuz they put that stuff right at the checkout to hook you.... And it works! Every! Freaking! Time!

Great stores great people, all three locations.

Great friendly staff, found just what I needed

Always a treat to go here even! Even if you are just window shopping. Staff is super helpful, knowledgeable, and not to mention friendly! Store over all is very roomy and clean.If you are a tech enthusiast like me, a hobbiest, or even needing help with a tech project and not sure where to start, I would always recommend a visit!

I need to just stop and Altex in order to pick up a internal SSD to external SSD kit.I was met by the a young man at the door named Jesse. He was very helpful and not only for helping me determing the converter kit to use, but also some laptop tools to use when dealing with very small ribbon cables. The issue was that I had a laptop go belly up on me and I needed to see if SSD drive was still viable, and if so get the data off the SSD.Ive always been happy with this location and the service that they deliver, and I was not disappointmented as the staff, and Jesse especially, were both professional, customer oriented, and service oriented. I will definitely well be revisiting this location in the future.

Needed a few things here for a small home network. They had everything I was looking for. The staff was very helpful both times I showed up.

Knowledgeable staff, lots of good stuff for fixing up your home / office network. Good selection of solutions to help solve computing needs.

Went in and had my CPU diagnosed and promptly had it all ready to go, quicker than expected!

We needed a laptop computer, a desk top computer, a new monitor, as well as a repair. We were greeted by Jessie who listened to our needs and knows the products very well that would fit our needs . I asked him a shipping question, because it is a 5 hour round trip for me and he checked with shipping . I asked a technical question and he checked with the technical services. Then I spoke to the manager Chris. . It was easy to see Jesse mirrors his Manager Chris very personable . Good people tend to hire good people which says a lot for Altex because they hired Chris to be their manager.Both Chris and Jessie are a great asset to Altex.We felt very well taken care of .

While I can see retailers marking products up in order to stay in business doubling the MSRP I feel is uncalled for and makes me question the trustworthiness of the store as a whole.

Altex was able to recover dara from my crashed drive and had a perfect replacement for my old PC that I needed rapidly. Since that first purchase more than one year ago Ive purchased more products from them. I do feel a bit out-geeked by the majority of their staff and patrons, which I think is a plus, where I learn by observing and asking questions about products, about which I knew nothing, but now know are useful tools.

Easy in and out. Better prices than their neighbor.

Building a computer for my 10 year old. His first Gaming/School computer. The guys at the store were very helpful. Will return for more parts as we work on this build.

Staff was very friendly and helpful.

Recently bought a defective product from this location went to the store to get warranty and claim it store closes at 2PM on a Saturday.. Asked for a little help if they could stay open for 4 more minutes as I was in rush getting there was told NO made it to the store at 2:01 with another man who was waiting outside asking to be let in and was turned away. If they aren’t willing to have sympathy for a few extra minutes I dont see the reason to shop there

Considering its location, getting out can be a bit problematic due to traffic. Otherwise, the experience was good - my boyfriend needed a new monitor so I suggested this place from past experiences. The guys were very helpful in directing us to the particular monitor my boyfriend wanted. We were in there only a short while (15-20 minutes cause we looked at other things) so if anyone needed to do something like this on their lunch break, they could with ease (at least within the store itself).

Was ready to by a ryzen 9 12 core. And a motherboard. The second person (dont have hisname) gave me head nods to my questions didnt elaborate. When I asked for help he said well whats your question. The first person to help me ( josh)we nice but got busy helping other customer. I might come back. Please train customer service

Had the parts I needed. Great place to find electronic bits and pieces now that the the Shack is no more.

Rhey are WAY to hung up on masks and 6 feet apart. It really isnt good that there isnt other places to go

First of I love seeing African Americans in tech jobs but he also pointed me to exactly what I needed and gave me other options. Sorry I didnt remember his name. Thanks!

Helpful staff. Answered all of my questions & assisted me in locating the right product for my needs at reasonable price.

Great service took care of our needs. Great selections and products.

Vincent was very helpful and his explanation was understandable

While most experiences with Altex are very pleasant sometimes they can be Dumbfounding.However the 281 store is much better than the 1604 store namely because they have at least proper working knowledge and know where their stuff is.Overall I would recommend Altex for anyone that wants a local based company to buy their stuff their prices are a little bit more expensive but I believe the quality stands by the price difference.

Shout out to the workers here! Got me a rtx3080

Great to find a store that keeps all the supplies I need for soldering in stock. Theyve got tons of items related to electronics and computers. A+

Super helpful staff. I just started thinking about building a custom PC, so had a lot of questions. They were there to give me concise answers and a list of essentials.Also, can I just say that someone in there has good taste in music? I walked by a display playing Japanese City Pop. lol

There are two Altex locations in SA. This one and one on I-35 near OConner. The one on I-35 is SO much better than this one. The staff there are helpful and will take the time to make sure you get what you need. Dont waste your time at the San Pedro location. The staff there have flat out told me that they dont have time to help me because there are too many other people in the store. On the other hand, when I went to the I-35 location, I had two guys helping me. So I dont know if they are understaffed at the San Pedro location or whats going on, but my advice is to go to I-35 if you want good customer service.

Knowledgeable staff. Knew what I needed and had it.

I didnt go in lol

Found what i needed for a project at resonable prices... Check out was a breeze..

Very helpful and everything I need for computer and electronics.

Very helping and polite. Even recommended other electronic stores for products they dont hold. Excellent service!!

Its good to see a brick and mortar place that has PC/electronics parts is still around.

They are only open from 8am to 5pm and closed all holidays which is bankers hours. Which means I will never be able to go there during the work week when I need them. This is why Amazon is doing so good and box stores are not. Get your stuff together Altex and stay open until 8pm like everyone else.

Disappointed that they are unable to pull up your receipt using your credit card.Even Home Depot and Lowes can do that.They are a high end computer store for goodness sake.

Over priced like crazy. I can understand a 10% markup for the convenience over online e-tailers but most of their PC components are over priced by $30-60, even including items that are not hard to find like Western Digital SSDs. I’ll stick to shopping online.

Altex has been one of my favorite places for a long time. They have so much for computers and electronics that I cant find anywhere else. And the staff is always really chill and help me with whatever I need.

Cory S. is a great associate. Smart and knowledgeable, took me right to what i was trying to describe.

Super helpful staff and great selection of electronic supplies. My go to place for IT equipment.

Customer service, prices, and selection are usually horrible. I only shop here in an emergency and usually I cant find what I need anyway.

Never disappointed. Knowledgeable crew...friendly...priced right.

Good computer store

Great store. First visit and was very impressed. Staff was very knowledgeable. They took the time to explain the difference in several similar products. And pricing was very competitive.

There are alot of great gadgets in this place!

Whether you are an expert or a novice, this is your go-to store. I needed a specific type of poe outdoor cable, and my first two stops were no help, so I went to Altex. Bingo! Perfect type, size and price!Why go anywhere else?

08/18/2020 - The staff was friendly and helpful. I didnt find what I needed @ the 1st location but they found it for me @ their San Pedro store.

Amazing clean store and plenty of options

Im dissapointed that they dont carry parts to fix my Thermal Nuclear Flux Capacitor.Marti

Good on technical tools computers and other wiring supplies.

Terrible experience dealing with technicians, took far longer than was told to diagnose issues with pc and did not receive any communications from staff resulting in confusion on what needed to be repaired and associated costs. I do not recommend wasting your time with these people, you’re better off using google and youtube.

They always have what I am looking for. The sales associates are very helpful and showed me where the two items were exactly.

Great place to go when you need a wire that other electronic stores do not carry.The staff is helpful and ready to serve.If you call ahead they will have the item ready for you.#altex

Fair pricing and plenty of choices for commonly uncommon computing needs. I compare this place to a smaller scale version of Houston and Dallas Micro Centers. Staff here is very knowledgeable and extremely helpful. I never feel pressured by the staff to purchase items if they arent exactly what I was looking for. The staff will help determine exactly what fits your needs and in a friendly and unassuming manner.

Great selection, helpful staff. Recommend

Very unprofessional. Was bullied and told antisemitic comments.... will never shop there again!

This place has everything you need whether youre DIY or an expert, if youre looking for parts or tools they will have it. Even if youre looking for some things you cant get a big box stores even with competitive prices. Staff here is very friendly and any questions you have they will answer and they are very knowledgeable on many subjects.

Awesome store for all your computer needs, friendly and knowledgeable staff!

Staff was arrogant and rude. Won’t be going back to this location.

Bought a battery and charger for my grandsons John Deere and great service

You can always talk to the pros about nearly any product or setup if you want/need to build personal pc or enterprise network. If you do IT work this store might just have what you need. (Regular customer of about 5 years)*

Great place to get that computer or electronic part you need to finish your project without waiting for delivery.

The store is my go to or at least has been but today I was disappointed by some lazy Assistant Manager who could have double checked with the actual Manager if I had to come in for being double billed. James the lazy Assistant Manager told me on the phone that I had to come in so that the money could be put back to the card. I spend my time and gas to come all the way back here just to have Matthew Dominguez the actual Manager tells me I didnt have to come in, it could have been taken care of over the phone. Jesse the clerk who attended me had told me I could call in to get the issue resolved but, James was certain I had to come in. I think you should make James the clerk and Jesse the Assistant Manager. I did call the head quarters to let them know they need to retrain James so hopefully no one else gets sub par service from this guy. Cheers!I still will shop here as they are the only ones that have Ubiquiti products on the shelves.

Professional staff, ready to help. Good selection of all computer parts and electronics. Prices can be better

This Altex location is outstanding. The customer service & knowledge they provide is 5 star alone. Add to that a large inventory and you have an unbeatable experience. I unfortunately needed to exchange an item and they took care of me without issue. Definitely coming back for any of my computer hardware needs.

Went in to see what is cost me to get a laptop checked out. Was greeted by a young man who referred to me as bud. Im 60, hes probably around 20, customer service training could help, I dusted my feet off at the mat, will never return or refer.

I visit Altex when I am in immediate need of an item. Prices at their locations used to be above retail in many cases, but recently have adjusted to a point where they are competitive with many other retailers. They do price match in most instances, but I have presented them with prices on some visits that they could not match.Selection of electronic items and tools is good. Altex offers a cross over between a computer parts store, a networking supply warehouse, and an electronics supply store. For many lines of work Altex makes a good one source stop for supplies when needed on short notice.Customer service at the locations is usually Average to Good. I have received Excellent service on a visit or two but the majority of visits are Average.I would recommend Altex to individuals looking for hard to find parts, or not really knowing what they are looking for. The employees at Altex are usually able to assist people in finding what they need to accomplish whatever task is at hand..Products carried at Altex however are of Better Quality than the brands carried at many of the other local small computer shops.If the on-shelf pricing here was more competitive I would give 5 stars.

Place is clean and well kept up from the inside. Prices are reasonable, and staff is helpful. Since the death of Radio shack, its hard to find somewhere to shop for things a technician would need, this is the place to go for half of it!

I always love visiting altex, its even fun just to go window shopping, and the experts always are there to lend a hand! Great place!

They have a large selection in stock and a friendly and knowledgeable staff. Its a wonderful experience shopping here and I get a lot of ideas while browsing around.

Tech Mike helped me with a frustrating and nervewracking situation with my computer with great results! Mike is very knowledgeable - no question I asked stumped him, and he provided a workable resolution for the situation and a care plan for my computer that I can easily do. Mike is a true service provider - he was calm, professional, helpful, positive-minded and friendly, which was greatly appreciated (and especially because my peace of mind has been restored regarding my computer). Thanks, Mike!! I have always been impressed with the knowledge and skills of the technicians at Altex, and the very reasonable technician service rates. I highly recommend Altex as THE go-to source of computer equipment and for computer service.Most recently, Senior Tech Eric replaced drives in the computer he built for me a few years ago. The computer was working fine, but I wanted a new and better system for longevity so, among other things, I upgraded to a Solid State Drive for the main drive at Erics suggestion. I am super-happy with the results! The computer works at speed of light relative to prior speed - and now I can work so much faster! I cant say enough good things about Eric (he really knows computers!) and Altex - thanks for the super service as always!

They didnt have what I needed, but the staff tried their best.

First time in Altex but Im definitely coming there again for my computer needs. Wide selection, good prices, knowledgable and friendly staff!

Great assistance

This 5 star rating goes out to an employee by the name of Kenny. This guy really knew his stuff. Happy New Year Kenny. Thanks for your help.

The folks at Altex are always friendly and helpful. I do a little electronic tinkering, and they seem to have a wide range of parts and tools. I noticed last visit that they now stock my favorite single board computers, Arduino and Raspberry Pi!

Love this store. Any and eveything you can think of as far as electronic needs internal and external.

Its not MicroCenter, but SA doesnt have a MicroCenter, so its the best computer chain store in town. The warehouse showroom on 35 is bigger and has more stuff, but this one is friendlier and more convenient to get to. The one on 1604, uhh... Anyway, this is my go-to for computer stuff, and some electronic gear. Prices are reasonable for a store that services mostly business accounts.

Staff doesnt really care about any of your equipment or your time. They will NOT call you back at all, even if you instruct them to. Very quick to pass the buck on to some ghost employee. Oh he shouldve call you back I dont know why he didnt, he probably didnt read the notes on the service request. Thats what you can expect. Good luck with those kids.

Closed by the time everyone gets out of work. Should stay open at least till pm 7.

They understand! Believed that Altex would not have the cable I required- positive they would send me to the ...nice to see you, $50 store next door. I walked in, posed inquiry, told instantly where and guided to the cable. Wide selection!

Descent selection of pc parts but insanely overpriced. Most prices over current msrp.

I can find what I need for audio system.

Went for a few electronics cleaning supplies, stayed an extra 30 minutes just looking at the neat stuff I could use to upgrade my office AND car lol

As always I like the store, however I notoced it was not stocked well. If they would take over the role Radio Shack had before they disappeared inside their own naval, they would again become a favorite store of mine.I hope they start selling more electronics components, like tramsistors and diodes, etc... at a good price. The LED strips they sell are super overpriced compared to Amazon.

Great selection and friendly staff. Love having a store i can walk in to and get a raspberry pi vs ordering online

Fair prices and great store to find parts for computers and other electronic items that are hard to find or extremely helpfully when you want to personalize your desktop, laptop, security system, or just about any electronic hobby or necessity. Also the staff can really help guide you in the right direction, for example when I tried just about everything to get my laptop to turn on, they showed me how to take memory out, then plug in AC and hold down power key for up to 2 mins (thought they were playing joke, but it worked .. for free..

Super helpful, as always. Great selection of electronic parts for DIY projects.

Everything that best buy doesnt have can be found here

Good selection, helpful employees. I was able to make a return without the receipt when the mother in law accidentally made off with it. I wish I had cause to shop here more often.