Wonderful, attentive, professional staff. Nice waiting area with a good amount of optical options to choose from.
From the moment you walk through the front doors, the staff here is incredibly kind and welcoming. I felt that all of my questions and concerns were answered with great explanations and suggestions as needed. I would highly recommend giving this place a try if youre in search of a new optometrist.
Dr. Frogoto and her staff are a gathering of professional, knowledgeable, and confident individuals. I highly recommend Alamo Eye Care.
Dr Frogozo is amazing, friendly, super knowledgeable, and helpful and her assistant that does all the eye testing is beyond wonderful. Her office staff is fabulous. I highly recommend them to everyone I talk to. I have an extremely difficult Eye problem and she is able to make my contacts work well.
Appointment was prompt. Easy to understand explanations and great assistance selecting new frames.
This is a wonderful medical optometric outfit. One of the best I have ever visited. They are well equipped with the latest cutting edge Eyecare equipment and highly skilled health care workers.They also specialize in management of keratoconus and all kind of corneal ecstasic issues. A very Friendly and receptive staff. They assisted me very well in my training. You guys are the best. I highly recommend this place for your eye care needs if you are in San Antonio and the environs.
Finally found a good optometrist where the doctor was very good and the office staff also works well! And takes my insurance.
Amber has been a GREAT Big Help through this whole process for my son being newly diagnosed, she explained everything in detail. Dr Kumar took the time and explained his first contact fitting. Amazing Service!! All Very Welcoming, Great atmosphereThank you to The staff
I am a current patient at this practice and have alway been pleased with my care by Dr. Frogozo. She is highly knowledgeable and professional and rates 5 stars. On this visit I was examined by her resident. I was not informed in advance that I would be seen by the resident. I am a healthcare provider and understand educating new professionals. I also believe in professional courtesy of informing patients when my intern will be treating them. I’ll continue to use Alamo Eye Care because they are the best, even though this year’s visit did not compare to the past. Thank you for excellent care over the years!
Staff is friendly but I literally cannot get ahold of anyone. We have been trying to pay a bill for well over a month and the only way to pay is by contacting the billing department. Every time we call, we are immediately told “leave a message” by an automated message and the phone call ends. How are we supposed to leave a message when it ends?? After weeks of calling both the billing and the actual office, we finally got ahold of one girl on 10/15, who then said that we would get a call back. We never got a call back. We’ve been waiting since the middle of September to speak to someone about this- I’m not going to drive over an hour just to pay a bill when I shouldn’t have to.
The tech Katie, that did the testing to starts the eye exam did a great job was very notlegble. She also answer all of my question. Then, Dr. Swati Kumar came in to do the exam she was very nice and explained the test results very thoroughly shes a great doctor. I would recommend Alamo Eye Care to my family and friends.
I love Everyone here from the person who greeted us to Dr Frogozo! I was having to go to Houston for a specialized contact and it is so nice to be able to get what I need close to home. Everyone was very professional and listened to my needs. They even took time to help my husband find a lab to make a special pair of glasses for work and he isn’t a patient...yet. Highly recommend this group!!!
Dr. Kumar was very thorough, very infomative, and helpful in what I am needing to be able to better my vision. She took her time in explaining everything to me but also made the apointment move along nicely. The facility was clean and welcoming and the staff was all very kind. I am so glad to have had Dr Kumar see me and so glad she will be my Dr from here on out
I have been having troubles seeing with my contacts for some time and they diagnosed the problem immediately! Dr. Kumar was very nice, knowledgeable and caring. I’d recommend them to anyone!
Today was my first visit to Alamo Eye Care. Very nice office. Everyone helped me feel welcome. I had the most thorough eye exam, in a very relaxed unhurried manner, which is highly important to me. Each person spoke clearly as they explained what they were doing and the results. Each person was friendly and informative. I regret that I have to wait until next year to come back to see these wonderful people.
Staff was friendly, helpful, & patient. Provided an in-depth explanation of options & their recommendations for best care.
I have been going to Dr. Frogozo for years and she has never let me down. She is very caring and goes out of her way to ensure I am getting the best personal care that suits my eyes. She is kind, sweet and very smart! She LOVES what she does and it showes.P.S. - Her staff is also AMAZING... they are professional and make you feel like family. Always greet you with a smile.YOU CAN TRUST DR. FROGOZO WITH YOUR VISION
Dr. Frogozo, Dr. Kumar and the entire staff are all very knowledgeable and professional. I am probably the worst type of patient, I’ve had great eye sight and then hit middle age and want my 30 year old eyes back.They’ve been super patient and we’re going through all of the available options. I highly recommend this office to anyone, especially if you want to try multifocal contacts.
Dr. Frogozo was exceptional--I really felt that she wanted to get the right prescription for me and the office itself was state-of-the-art. I cant recommend her enough.
This is Ruth Ann Goodspeed. Appointment was very prompt, very friendly staff. Appreciate that we took the necessary time with the tests since my vision has changed. I felt confident that results were precise and accurate. Dr is so nice, very thorough and gave me the information I needed. She helped me with a referral.
Great service. Excellent professionalism. Thank you.
The staff is amazing, always kind and helpful. Dr. Forgozo is amazing at what she does and very knowledgeable. I have to wear corrective lenses, & over the years it took me awhile to find someone that understood what I was going through and was able to find me contacts that work best for me. Oh and if you’re looking for some stylish frames, Frankie has some of the best eye frames around. Definitely would recommend coming here.
Dr. Frogozo and her staff are top notch!! My daughters contact fitting was great. She was so nervous but everyone at Alamo Eye Care made her feel at ease and her contacts are great. She can finally see clearly without glasses!
Was examined promptly, corteously, and effectively for my needs.
Defective products and an unresounding inability to return phone calls to fix the issues. Additionally, quite expensive.
I have been very pleased with Dr and staff. I have a difficult situation with my eyes and they have been helpful and havent given up on me. I recommend this office to anyone
The best that ever happened to me now I can see thank s alamo eye care and specially dr Melanie frogozo ms chann was right you do magic lol thank you for giving me vision again wo better than where I was at
Very friendly, courteous, and professional. Made upgrades to new technology making the overall experience even better.
Loved the staff and place. I definitely recommend it.
The doctor and all of the staff involved in the examination were awesome. The administrative staff responsible for insurance and payments, and their communication, however, lacked a whole lot. While making the appointment, I was told that Id be responsible for $78 for my glasses/contact lens examination. After being seen, at the time for payment, I was told that I owed $185. Despite this discrepancy, and the error in communication, I paid the $78, but was not given my contact lens prescription. So, essentially, Ill need to set another, unnecessary appointment elsewhere, to get contact lenses... Wow! So the examination gets 6 out of 5 stars. The office folks get -1... resulting in the 2 stars. 🤨
I was very impressed with Dr Frogozos knowledge and treatment of dry eyes. She did a very thorough examination and took the time to listen to what was done previously. Dr Frogozo provided great information and implemented a treatment that has made my eyes feel great in a very short time.Her staff was welcoming and professional. Im looking forward to going back.
Dr. Frogozo and her team are the best. Very knowledgeable, friendly and caring. I would fly from out of state to have her care for my eyes!! I highly recommend Dr. Frogozo for your specialty contact lens needs.
More then exceptional care, very friendly and attentive. One of the best eye care practices i have been to. Very professional, very informative and beyond helpful.
I just had my old eyes examined by Dr Rodriguez and her staff, the experience was great. They are very thorough and explain everything they do while examining my eyes. I also met Optician Frankie and we developed a good rapport. Everybody I came in contact while there was very professional. I would definitely recommend Alamo Eye Care for all optical needs.
Great! Place, location, service is 200% very attentive, clean!, organized, And pretty lady’s. Dr. Frogozo is FANTASTIC! And does beyond the call of duty to get you where you need to be. I am very GREATFUL! That I was fortunet enough! To be taken care of by her and her staff! Dr. Frogozo she is one of a kind and does take her work seriously! I love this place and the staff!
My entire family and I come here. Dr.Frogozo found my mothers macular degeneration which was missed by other doctors. Fast, friendly service. New, state-of-the-art technology, thorough and precise eye examination with expert care and advice. Huge stock of contact lenses on-hand even for my uncommon prescription.
This was my first visit to Alamo Eye Care and everyone was super nice and helpful. My eye testing and exams were super easy and quick. Staff explained every test that was made and why. Picking out my glasses was though because there were so many great choices, but very helpful when it came to trying them out. Dr. Frogozo was so sweet and I felt very happy about being able to find an optometrist here in San Antonio that specializes in what I have. Great service and great staff all around.
I was diagnosed with Kerataconus 47 years ago and I’ve had many wonderful doctors on the east and west coasts; however, Dr. Frogozo took my vision to another level. My right eye has had corneal scarring for some 30 years but she was able to improve my vision to 20/30 in that eye. She is super talented, qualified, and compassionate. Dr. Frogozo takes all the time needed to answer questions, explains new options, and she thoroughly explains what the plan is. She has a wonderful staff as well. This is an amazing eye care opportunity for those like me who have challenging eye care needs and are hard to fit for medically necessary contact lenses.
Great staff and doctors! Knowledgeable caring and good communication. I would recommend them to anyone.
Dr. Frogoza and her staff are the best!
The office is quite visually appealing. I was happy with my encounters with the staff for my visit on 8/21/2020 (though the first person who checked me in was a little cold—I had to say hello first) but the person who gave me the new patient paperwork and the one who did all my initial testing, visual acuity etc. were very pleasant. The tech who explained the lens process and the women who went into further detail about insurance coverage were friendly and very knowledgeable.Dr. Frogozo is professional and friendly (also stylish as a plus.) checkout was great as well. I’m very satisfied with my first encounter with this office!
Dr Frogozo is an amazing doctor. She is extremely knowledgeable and takes care of her patients with individualized care.
First visit to Alamo Eye Care after recently moving here from Houston and I was very pleased with the office staff and with Dr. Rodriguez.Everyone was professional, efficient, and thorough. All safety protocols related to COVID-19 are being followed and this is comforting.All in all, a great experience and would highly recommend them.
The doctors and optician are wonderful! Everyone in the office is; but I had a weird experience where I was contacting them about ordering new contacts or to set up an appointment if it was time. For two days I got nothing but their voicemail. I left a couple of messages with my info but never got a return call. Once I did get through, I got disconnected mid conversation. They never called back. If they were closed why didn’t they say so?
Dr. Frogozo is awesome! I never thought Id get back to 20/20 but she got me there with a scleral lens; Im thrilled!
I would look elsewhere. There are plenty of other optometrists in the area. She made my son scared to death and cry that I had to carry him out. Hes had many optometrists appointments with no issues. Also they will take 7 months to notify you of any issue they had with insurance and then not answer their phones when you call.
Great experience as a new patient! I was able to get a next day appointment which was amazing because other places I called we’re scheduling two weeks out. When I couldn’t find my insurance card, there was no hassle. The sweet girl at the front desk found the info for me while I had my exam. Techs were friendly and the optometrist was sweet and knowledgeable. Highly recommended!
Dr. Melanie Frogozo and staff were absolutely amazing. They truly care about their patients and take the time to ensure you get the best vision/service possible. Everyone was professional and never made you feel like a number. I will recommend to all my friends and family. I just couldn’t wait to let everyone else know how great their customer service is even during these tough times. They are truly my heroes and I want to say Thank you!
Very professional and cordial. Went out their way to help me with everything from the eye test to finding glasses at a a great price!Thank you to all the staff today and I highly recommend to my friends and family that they use Alamo Eye Care fur all their vision needs.
Such friendly staff and very thorough!! I highly recommend this place for anyone needing eye care!!
Dr. Gómez was wonderful today she took the time to check my eyes.
I had a great visit on Thursday. Dr. Frogozo and assistants delivered their usual superlative service. Congratulations on the new space!
First time visit and everyone was so nice! From the minute I walked in to the end of my visit. Dr Rodriguez was very nice and took the time in answering all of my questions and concerns. Will be recommending this office to my friends and family.
Dr. Frogozo is fantastic! She has been extremely knowledgeable in working with our daughter on a vision concern. The office staff are pleasant and the overall appearance of her office/exam rooms is very nice. Highly recommend Alamo Eye Care.
Me and my wife love coming to Alamo Eye Care Dr.Frogozo is the best she is so sweet 💗 and she helps you to understand everything recommends this place to everyone
Was seen on short notice on a Saturday for an emergency. I was taken back, assessed, and treated promptly. The doctor was very kind and gentle. The entire process was a breeze and I would return for routine visits.
Friendly staff, great professional service!
Everyone at Alamo Eye Care was so attentive and nice. The doctor along with the staff truly knew what they were doing and Ive never been to a place where they check your eyes multiple times, from multiple angles, and multiple ways. I was impressed with how much care and focus they put into their patients. Thank you!
Dr. Frogozo always gives me new life! Her staff & their meticulous detailed service surpasses any other! Quality people giving quality care! Thank you!
Best eye doc in town. Appts always on time and the attention to detail is awesome. Staff are attentive and nice. Only doc I would trust with my vision.
As always Dr. Frogozo and her staff offer knowledgeable, in-depth, courteous, and friendly attention to their patient. They are informative as well as reassuring in their care.
Appointment very efficientl. Next to no waiting time to be seen, friendly staff, through exam, questions answered. Will continue to receive my eye care here. Thanks!
Has been the most kind and understanding eye Doctor we have met she is awesome. This staff she has is very caring and not in a bad mood like other eye doctor offices and believe us we have been to alot of them. Thank You Alamo Eye Care. ❤❤
Very friendly and on time. Dr was great and very pleasant. Will definitely be back .Highly recommended.
Alamo eye cares service was taking pre cautions of covid 19. Customer service was great. Time of wait was timely. Customer service had great instruction. Flow was comfortable. Eye exam was comfortable with well instructions. Staff was all well instructed. Thank you for your services.
Very great group of people that work there! Dr. Frogozo is wonderful, listens, and works to get it right! Frankie is great with the glasses and fitting you to your needs!
I have returned to this office for years now. The doctor of very thorough and the staff helpful. A wide selection of glasses you actually want to wear. My whole family uses this practice.
I brought my 9 year old in for her first contact lens exam. She has a crazy prescription but Dr. Fragozo and her staff were amazing with explaining everything to not only me but my daughter. This is a great office for the whole family. The staff is extremely knowledgeable with the insurance which is refreshing since so many offices are not.
I am so thrilled with Dr. Frogozo and the staff at Alamo Eye Care. They are committed to understanding the needs of their clients and putting in the time necessary to make sure everyone is on the same page.I also felt completely protected by their protocols to protect against exposure to COVID-19.They are all professional without being cold and impersonal. Far from it.Could not be more happy!
All of the staff was amazing! They answered all of my questions, assisted me quickly with everything, and kept me in my price range when it came to choosing new glasses! Thank you! Awesome place. Would recommend!
The best contact fitting Ive ever had! I have always had difficulty getting contacts to fit comfortably. I was always told that was what Id have to live with. Ive been in my current lenses for about 6 months now and they are amazing! Cant recommend the Alamo Eye Care enough! The staff is super!
Ignored, patronized, and left with no wetting solution when asked to try on a new lens. I had to wait for someone to come back to the exam room. I asked the doctor 3 times for the prices of the 2 options. She finally had another employee bring me numbers, But they were only for the more EXPENSIVE option. Had to ask her twice for the numbers on BOTH options. Wow. I need to find another eye doctor. My last one had retired.
Dr. Frogozo is so dedicated and compassionate. I was referred to Alamo Eye Care, and I am blessed to finally be able to see! Her dedication, patience, and office staff went above and beyond getting my vision in check. Thank you Dr. Frogozo for explaining each process in my care, and all that you did in treating my condition! I can finally see after years of unexplained answers! Literally crying tears of joy! THANK YOU FROM THE BOTTOM OF MY HEART!
Thank you Dr Fragozo for always making me feel like my eye health is your priority. Every visit I am encouraged and every concern has been addressed. I feel like Alamo Eye Care is my home away from home, since my diagnosis requires extensive visits. Dr Fragozo is seemingly tireless and her patience and knowledge-endless.
Exceptional doctors and care. I trust my eyes with these doctors.
Nothing but great people there. Every time I’ve gone in they have been spectacular. 5 Stars every time. Thank y’all.
Very kind and friendly people very good service
They are the best eye doctor in San Antonio. If you ever need help with your eyes this is a good place to go.
Dr. Aguilar is very professional, knowledgeable and caring. She answered all of my questions in detail so I will definitely be going back to her for my next check up! The front desk staff was also very pleasant and welcoming. It was my first time there and I was seen as soon as I filled out minimal paper work which was another plus. The location is great and overall a very nice experience. Highly recommend!
Very COMPLETE and DETAILED.....PERFECT
I have a more complicated contact lens case due to my prior RK surgery. Dr. Frogozo is an expert in her field and very patient. She wants the best fit possible and is not reluctant to adjust along the way. She also addresses dry eye situations aggressively to find a more permanent solution. I am a very satisfied client and I highly recommend this practice !
Wonderful personal care. Got my contacts accurately and quickly.
Hands down the best optometrist I ever been tooDr. Frogozo is a very kind understanding helpful doctor THANK U everyone was so nice & made me feel very comfortable, I have a severe eye problem & thanks to Dr. Frogozo she will be helping me get back on track
Im not a patient, but I did try to be. I called their office multiple times to make an appointment, no answer. I left a message with my contact information, asking specific questions, no call back. After days of this, I decided to start looking elsewhere. I wanted to leave a review regarding their customer service because its apparently non-existent.
Great place and would highly recommend to everyone. Was seen by Dr. Aguilar and she was amazing. She explained everything to me very clearly and showed me images to help with the understanding. The entire team was courteous, prompt and very friendly.
Very pleasant atmosphere. Very nice reception. Competent vision techs. Excellent Optomitrist. Up to date equipment.
This team does a great job! Dr Frogozo and her group carefully tried all the options before arriving at a scleral contact lens for my misshapencornea. It works great. After years of declining vision, it was a real breakthrough for me. They are dedicated to what they do.
Never had I had such tailored personal care as I did with Dr. Aguilar. She made me feel very comfortable and made sure I was completely satisfied with my vision. If you are looking for quality service and attentive care, look no further than Alamo Eye Care and Dr. Aguilar. You wont believe your eyes!
Good news: these awesome people got me set with a great prescription. Better than I can remember having in years. Great professional staff with polite demeanor.Bad news: Some things just arent as beautiful as I thought they were. Lol
Nice environment. Super friendly staff. Take Blue Cross.
My husband just got an exam and new glasses here. Very professional staff. We’ll be sending our kids here from now on.
Dr Frogoso is such a great eye doctor. She knows her stuff, doesnt try to up sell you, has cutting edge technology in her office and very friendly and caring staff members.Having some major complications from bad eye care in the past in California, I was concerned I wouldnt be able to find a competent eye doctor in San Antonio when I moved here. After I was referred to her from some of the brightest leaders and professors in the industry, I now know why they have sent me to see her.Im afraid her office might be too small for the growth she stands to enjoy from providing such excellent service.
Very professional and friendly staff!! Having just moved to the San Antonio-area, it was a blessing to find Dr. Melanie Frogozo. She is very proactive, knowledgeable, astute, friendly and passionate about the care of her patients. If you need contacts or have an eye condition such as chronic dry eyes, give them a call and let them help you.
Dr. Frogozo is an AMAZING doctor! She has helped me SEE better! After a few issues with Lasik and cataract surgery my new scleras are the bomb! Her team is professional and knowledgeable! I drive to the other side of town for GREAT eye care!
A very accommodating, professional and pleasant group demonstrating true customer care.
It’s so nice go to here. I have seen both doctors and they are wonderful, so friendly and professional. I would definitely recommend!
Im very happy with the staff and doctor Frogozo with the care and support I have been given
This is probably one of the best opticals that I have ever been to. The staff is very very nice, and the doctors are very knowledgeable. Everybody treated me as if I was family. Both my son and I just got exams and are very pleased. I’ve decided that I will be getting orthokeratology, and cannot wait to not ware contacts during the day any more. I would highly recommend this place!
They have a wonderful staff and Doctors!Takes a little longer but they explain everything to you!!
Everyone was very nice and seemed to know their jobs, the Doctor & staff was very thorough and the process was very timely which means a lot to me!