So happy I decided to go into the store and work with the staff! Patrick made my experience so easy and helped me improve upon my ideas! My shirts turned out amazing and I attribute it to working with Patrick. If you need shirts done, this is the place! So happy they have a location in San Antonio! I will always use them in the future!
Keeping business local is very important to our company. We were very pleased with our visit and look forward to working with our local Custom Ink.
Store hours need to be updated accurately. I googled, called and showed up at 11:56am today. Everything posted says that you are open today until 6:00 p.m. however that is not the case as when I arrived, store was closed. A sign posted said that you are closed on Saturday and Sundays. I drove approximately 30 minutes outside of where I live in order to speak with someone face to face and place an order I have been working on through customer service for the last month. This is unacceptable...and do not use COVID as the excuse for not having hours updated on Google, Facebook and voice message.
Had a great experience working with Custom Ink! I needed t-shirts for a group event happening in less than 2 weeks. Brandi and Ryan were very helpful in sending my logo to the art department and picking out the right shirt style. Brandi even stayed late to help me rush-order the shirts with all the specifications. They came in 3 days early and were exactly what I had envisioned! Would highly recommend!
The service I received at Custom Ink was exceptional! Brandi was very helpful through the entire process from picking the perfect polo for a professional university organization all the way to making the purchase with a purchase order. They ensured that we were getting the product we expected and the quality we were looking for. They even gave us an option to order unisex and womens fits which our members loved! We will certainly be back for custom orders in the future.
Patrick and Ryan provided phenomenal service and were a delight to work with! They offered recommendations and plenty of guidance so we could pick the products and designs that work best for our business. They made the entire process seamless. Highly recommend!
Brandi is awesome, shes very nice, polite and was very patient throughout the process. She helped me pick out exactly what I wanted to order. I cant wait to receive the order.
If you get the chance to work with Mr. Ryan Ford, then you can’t go wrong. I came in knowing exactly what I wanted, but thankfully I got to work with Ryan. He helped me find a better product and better price than I expected. The shirts turned out great and Ryan was able to get me the best price by applying some magic on the backend that I could never get by just using the website.
Order was placed for my daughters Colorguard team. The girls absolutely loved them! The design was perfect for their season show. Communication through out the process was great; Patrick did a wonderful job at keeping us informed about the order.
With the help from Brandi. My experience with custom ink was amazing. She helped me customize a shirt and made sure my fundraiser for the local nationals here in Africa ran smooth. I would definitely come back to her if I was thinking about doing another fundraiser or just customizing a shirt for myself and friends. I will let people know about my experience with custom ink and how well Brandi help me. I can’t thank her enough on what she did for me.
I was considering several online vendors to make t-shirts for a family gathering when I happened to pass the CistomInk store in Quarry Village in San Antonio.In the store I loved that I could actually see and feel the t-shirt options.Then Brandi De Novo approached me with professionalism and warmth. She was able to steer me to the type shirt that would work with the image I needed screened. She helped me set up the group order form so folks could order on their own but allow me to pay for them all. She assured me that a design team would make sure the image was centered on each shirt. And it made it all easy and fun.I had a few additional questions along the way, and when Brandi wasn’t there to help, Patrick was responsive and familiar with my order.I even got a wonderful response from a woman from San Antonio working your help line after hours.So far, CustomInk has provided a very satisfying customer experience.Can’t wait to see the shirts!
I had the best experience at Custom Ink thanks to Brandi. They provided quality shirt, design, and order options.
Ryan, is amazing Brandy and Patrick amazing customer service great, great great Ryan was very helpful from our first call I love them all my family reunion shirts look amazing very pleased with their service thanks again
Ive been here two separate times and worked with two separate people. The interaction has been positive each time! They are super down to earth and have top notch customer service! I would definitely recommend them!
This place does solid work. I was looking for a place to do t-shirts for my military training class. I set up an appointment with Brandi and was in the store for all of 30 minutes. She made the whole process a breeze and the pricing is good. The artists are able to do some amazing stuff whether you want your sketch on a shirt or something digitized. 10/10 recommend!
Brandi helped me get shirts setup for our team members at Eagle Heating & AC. I explained to her the type of material we needed given the line of service that we provide. She did a great job showing me various options that were both cost effective and comfortable.. Thank you Brandi for all your help and patience! Looking forward to receiving our new shirts!
Brandi did a great job with processing our order. Took the time to help us explore different brands and prices. Would highly recommend her and custom ink... so far has been overall great experience!
Ms. Brandi was very patient to hear my thoughts on how I wanted my design to be for my upcoming business. I really liked how she had different layouts of different estimates for my convenience. I highly recommend custom ink. Ask for brandi shes very friendly and helpful. Thank yall !! I will be back.
Highly recommend Custom Ink. They’ve are very professional and very organized . Mr Patrick was very helpful with understanding what I was looking for and explaining the type of material that would best fit my clothing line. He made this process really easy with no complications. I will definitely be coming back for more of my items.
Great quality and varieties to choose from. Patrick was very helpful and professional. 5 stars for Patrick and for getting my custom gear on time. Highly recommend
Was hoping to sit with a designer and put together our design. That didnt happen but the Manager was very helpful. Showed us options for products we were interested in. Assured us that our design ideas were clear and that theyd do their best to match it.
Custom Ink is already the best when it comes to creating custom orders. Having a location is even more awesome because you can go into the store and put in an order there. The customer service is also excellent. I definitely recommend!
Wow great customer service and team. I had a short suspense order for organization shirt, Patrick was helpful with calling my phone and providing some insights in the ordering process.It’s great there is actually a custom ink store in person. I was able to schedule an appt online for an in person appt with reminders. Brandi was amazing, she was super familiar with creating military shirts and providing some recommendations for colors and design. She also knew which color shirts and brands would work with our uniform. Brandi definitely made the process easier and seamless. Her knowledge, positivity, and background with ordering, military organization shirt designs, and comparison of types of orders/costs made the process painless and not confusing.I would highly recommend custom ink to all organizations looking to make custom shirts. The design changes/recs were also no additional cost. I appreciated the quick turn around and also feedback to make the product/design better.
Had a great appointment with Custom Ink. Patrick was extremely kind and helpful in helping us design t shirts for our non-profit.
I went to the store in San Antonio by the quarry and Patrick got me all the way right and helped me with everything I needed ! Very friendly and verry happy to help, made the experience that much easier.
Brandi is amazing to work with and has been such a help with me ordering my shirts. She is patient, understanding, and you can tell that she really cares!
Brandi was always so helpful when trying to get my shirts designed, shipped, and put together after delivery. The team at this location was ready to help with all of my needs.
Brandi from Custom Ink is fabulous! She is such a friendly, warm, and caring person who really joins your team in the design process. She was very prompt in her email communications with us, so there was minimal time between our design meeting and us actually ordering the shirts! Would recommend Brandi for all your design needs.
Brandi was a joy to work with. She made it easy to buy shirts and koosies for my sons graduation. Will recommend them.
Working with Brandi and Custom Ink was so easy. We are repeat customers and will be back again.
The day that I discovered that there was a Custom Ink store, I was very excited to know that I can walk in and get help to print out a design and not have to do it online while getting frustrated. Brandi Di Novo gave me great customer service while helping me get my hoodie design together and giving me reassurance about shipping and etc. Thank you so much Brandi for the help and thank you Custom Ink for providing me with a dope design!
Custom Ink has always been my go to online service for long lasting shirts for hobby groups, personal projects and band merch items. Their online interface is great, their creation tools are intuitive and flexible, and their after purchase service is insightful, enthusiastic and fast. Now that Custom Ink has a storefront in my area with a motivated creative staff that can help me bring my creative abominations to life, the already great experience has gone through the roof! Ive been collaborating with Brandi Di Novo at my local location and shes really helped me move along a number of items that have been stagnating in my global pandemic addled mind for the last year. Im very much looking forward to a fresh round of Custom Ink merch going out to friends and fans soon.
Great products, very helpful and super quick! We love everything we have ever ordered from this company. The staff is friendly and helpful and their products are excellent quality.
Brandi at Custom Ink was very knowledgeable and professional about a current and previous order. I love it that they are always striving to improve on your next order. Their products have helped my business stand out, advertise, and look professional while doing it.
Patrick was amazing at helping me create new custom shirts for my new business!
Our shirts from Custom Ink made us totally stand out during the FIRST Lego League qualifier and regionals earlier this year here in San Antonio. Custom Ink made sure our design looked fab on our 2XL adult shirts on down to our smallest youth sizes. The safety green color was so bright it made everything else in our photos look black and white!Thanks again,Dawn RobinsonFLL MentorThe Moonwalkers #9627
Brandi at Custom Ink provided everything we were looking for in the t-shirt making process and more! She was so personable and took the time to get to know us and the story behind our t-shirts. We will most definitely be returning to her and Custom Ink for all our t-shirt (and other customiazble gear) needs!
Patrick is great. Very patient with a first time rookie at ordering tee shirts. Knowledgeable of the products and services that Custom Ink provides. Patrick is an asset to the company.
Ive only worked with Custom Ink online, but I have only had great experiences with Custom Ink. They have a really lovely team of people and do a great job. Definitely recommend.
Brandi is fantastic to work with! Very knowledgeable, kind & patient.
It was nice to speak someone in person and work through some of the intricacies and details of my design and nice to feel in person the shirt quality.
We had a great experience. Ryan was very professional and incredibly helpful. Thank you!
Super knowledgeable staff and ultra friendly! Highly recommend.
Ryan was very helpful in turning my design into a wonderful masterpiece!
Great and helpful staff! So nice to actually see product, get help with ideas!
While working with Roel Santos, my overall experience was fantastic!! Trying to get the artwork done, and ordering the shirts was very easy with Roels help. I recommend anyone who is looking to order shirts to go here! Thank you for all your help Roel!