I am retired service member, who bought a home for my mom. I check on her from time and I see that some companies enjoy taking advantage of the elderly. My mom has a garage door that New Leaf Homes uses that is Alamo Doors which is fine. I just didnt think that the garage doors break down so easily. My mom been at her house for almost 2years. Her garage door has broken down 3x. Once when they tried installing it. Let me remind you that it broke down prior to her moving in the property. Second time it broken down a month after the warranty was up. Third time, it broken down in November. The glue that they used came off and the center of the garage started to bend and fold, causing the garage door to cave inwardly. They are charging my mom money to fix it. Plus they say that their warranty is only good for 30 days. Garage doors suppose to last even years, not break down every couple of months.

Great company to work with! We had placed a custom-sized order and it was ready in no time to be installed. The installers traveled out of town and got everything put in just right. We were very pleased with the experience, the quality and the pricing. Great products and easy to set up the Wifi app system and bridge to interface with our Alexa. Victor was great to work with and helpful throughout the process and beyond! Highly recommend Alamo Door Systems.

Hi Art the former technician...year 2020A the week before November I gave my 2 months notice. So they could get a new technician in and trained...I was the only one left in residential because the other tech got arrested at the company...and he still employed for the company..the week of Thanksgiving I went the ER for stomach problems...because of stomach flu....I was negative for covid...I was told to stay home since my health was in bad shape. That Monday before Thanksgiving they let me go. While I was sick....had me sign a release form that I gave my two weeks...or I wasnt going to get my 2 week paid vacation....to top it off they tried to kept some of my tools..400 dollars worth..they would lie to costumers and leave it to the technician to tell them I cant do that unless its paid for...Would expect the technician to do work for free.They would charge the costumers by the hr. If the tech was there for 30 mins. We would only get the half rate pay. They would expect you to be capable to do 2 or 3 man jobs...solo and at a fast pace. As if it was 2 or 3 man there.

It’s so nice to give positive reviews of great service & quality! Thanks for sending Art out to fix my issue so quickly, you’ve got a great employee in him for sure!

They came exactly on time. They fixed my big garage door and the gentleman (Clint) was super considerate and super smart. I am a 75 year old blonde retired teacher, who is fussy. They are totally A plus

Company amazing and responsive. Art my technician is so helpful and informative. No high pressure Recommend highly

Excellent service! Art was very helpful. His professionalism, extensive knowledge, and honesty were most impressive and greatly appreciated. This company obviously strives to exceed customer expectations through well trained associates. I highly recommend.

Wish I had never called them. Hired them to service a commercial door that has had issues prior repaired by another company. Salesman (Mike) claimed to have identified several issues. Repaired the door and was initially fine after $1,000 spent. However, 3.5 months later it failed again. I called, explaining the situation. A tech came out, looked at it and billed us for $100. Days later, the same initial salesman (Mike) came out and we received an estimate for the full price to replace. I called the office and questioned why this was not warrantied. Tracy was very curt and implied that we had done the damage. Said she would check with her boss and salesman and see what could be done. Never heard back. Finally called Mike and he directly said that we caused the damage. No resolution. Were out the money and have to find another company.

I was so happy to get my garage door working again. Art, the technician came on time and got my garage door working. How did we live before garage door openers?Thanks,Alexandra

Art did a really good job. He was on time, fair and friendly. Will be using them in the future.

Fast, convenient had exactly what I needed.

Terrible experience. As a business owner, I know some people are quick to post a bad review, so I go out of my way to try and give a business an opportunity to get it right. Our restaurant door has a broken flush mounted door lock so I found this company on Google and called them Tuesday morning. I was transferred to Gerald in Parts who provided me his cell number so I could send him a picture of the door and part. He responded back and indicated he would look to see if they carried the part and call me back. Tuesday afternoon I sent a reminder that I hadnt heard back from him, plus I called and the receptionist indicated she saw him go outside looking for parts so she would have him call me back. Nothing! Called again Wednesday morning and explained the situation; she told me she would have him call me right back...nothing! Called again in the afternoon and asked to speak to a owner/manager because Im sure this is not what they are expecting the customer service to look like; she said she could address this and get someone else to call me back...Nothing to this date. Now that I see the owners name is Gary, I will give this one more try.

Be careful with this company. I call in Saturday for open the door of my business and send a person after 2hrs Also the person do not open the door only for 10 minutes he said we not can make nothing and left. We recorded all. He coming to check after 2 days and offer a deal for add a new gait comercial. We reviving a bill for 480.00 for the emergency call in Saturday for this guy no make nothing.I call my insurance and ask for a invoice quote for cover me. After that Alamo door send a invoice with a exageración charge around 5,000.00 . I call again to Alamo and ask for demonstrating what kind of door will put in my Bussines. The person in charge said we need frist the check for the insurance. So I said No Way really how I can see what you put in my location also asking for a pictures or something. I do not recommend this company only ask is money and not care about you or you Bussines very sad and disgusting with the service.

Soooooo gooooood

They do the worst installs Ive ever seen on a garage door. Contacted Gary the owner he refused to make it right and was extremely rude. Had to get tex door to come do it right. Do yourself a favor and save some money and do not use this horrible company.

Goid customer service here.Easy location.

5 minutes from question to answer to parts in my hands! Awesome service.

This company installed damaged door panels. They came back and replaced one panel and left one still warped. they then installed damaged seals. The job looks like excrement. Dont hire them.

Thanks Victor,excellent service

They guy was done before I could even offer him a glass of tea!

Very professional and kind people to talk to.

Great job

Good supplier