Always find what I need, good people kind & serviceable thank u for your efforts
The price of their cleaning products, especially if you have a coupon, is the only reason I go. The outside and inside are extremely filthy! Staff is rude and not at all helpful. I never go after the sun sets; actually, they should close at dusk.
Fully stocked, clean, covienient, super courteous staff; thank you.
Horrible customer service. Why arent the employees wearing a badge? I would put the review towards that person. Young man who told me I couldnt use the empty cart he said it was for employees only ...after seeing that my children and I had already put 15 items in it, I asked. So you work here, where is there another cart we can use? His reply... I dont know, I dont know why noone restocks the carts, this one Im going to use... so I left everything in it for HIM to use and will never shop at this store again.Teach your employees manners, remember that the customer is who gives you business and puts money in your pocket.
FYI ----> They had 5 carts for customers they try to be nice amd let customers take them outside some do not bring back the carts so with it being outside people do steal them its not there fault. They try to let customers use there carts once in a while but they do the same and leave them outside. They are not big as Walmart to have a lot of carts and to have hand baskets is a no because they have a lot of theft in there store and its from there regular customers sad to say. But other than that thats all i wanted to put out there. They our trying our best during this pandemic. Please everyone be safe and healthy 🙌🙌🙌
I love this store
Not bad but it can be better clean and organize
The employees were very nice and helpful had great deal on what I was liokibg for.
The customer service was great and the employees were very helpful and nice 👌
The employees here are nice for some reason
Its ok but almost nothing was a Dollar
95% they have what im looking for...prices are allways fair...very nice staff gd customer service
That store never has any inventory shelves r always a mess employees r rude not helpful
I really love shopping at Family Dollar. They have good quality items and great prices too. The kids toys are priced low, and they carry a nice variety of household items and great variety of clening products and personal hygene products too. Nice under aparell for the whole family and darling and infants clothes and diapers, etc.. plus they have kids shoes and womens casual shoes and some mens tshirts and atheletic shorts, and girls clothes and boys clothes, and some womens clothes all at fair prices. And jar candles that are as low or lower thamn walmart. Just take drive over to the one on the corner of sierra and highland, San Bernardino, Ca. It reminds me of the old pic and save stores. Youll be glad you went there. Bye now.
Not crowded. Store was stocked very well.
Nice
This location NEVER HAS CARTS, also the AC NEVER WORKS!!!...You have to carry/balance your items through the hot, sweltering store. As you approach the cashiers they can careless about your horrible experience; they just want you out!!!! They have good deals and the security guard is nice, only upside.
Store seems clean. Staff was rude and racist. I have never been treated so bad in my life. I asked to use the restroom. I was told by staff NO PUBLIC RESTROOMS. Guess what not everyone wants to steal in the restroom. By the way I m a city employee and white. NEVER WILL I EVER SHOP THERE AGAIN.
I felt so bad for the associates andThe security guard..the A/C went out and it was all bad...otherwise helpful
Nice shopping spot for quick things. Staff is nice but service can be a little slow. Overall nice place
Like this place for the security of the place but on weekends or beginning of month the wait in line is longer, but over time getting better and better. Also items that go out if u ask theyll order it as fast as next day. That a major plus. Customer service is also great.
Another. Fine place to shop for everyday type items. Quick n Out too.😊🙃🙂
Love this place. They have pretty much everything you need at great prices. I bought my flats here. And they even have bunny/rabbit food for my bunny. Its like a miny walmart.
Bad service the guy as a cashier was very rude had only one cashier took forever in like I left the store without buying nothing because of the bad experience
Its convenient, usually when its more than 3 in line they open another register. Very helpful staff and friendly. Highly recommend.
People here are very nice always have plenty items to look at... well stocked. Great services
They have a lot of stuff with good prices. However the environment itself is pretty hood.
Theyre always friendly to me.
Good service. The area could be better I guess
Racist Untrained Security Guard francisco will jack you at the door if you are a hardworking white person that stole NOTHING. Got a free $100.00 from the corporate office for being falsely accused of shoplifting. Most of the people working there are lacking normal intelligence.
It Was Ok Nice Stock And Plenty Of Valuable Things. Not Too Expensive!!!
Wonderful staff. Great prices & wonderful items
Always seem to have what Im looking for.
Cheaper prices. Great customer service.
Wide variety of things you can purchase from bathroom items,toys,decor,candy,school supplies, and lots more
I love how clean and organized the store is, very friendly employees... Im giving them 4 stars because I wish they would do something about the free loaders/beggars outside its always the same tweakers too...
Good store but certain cashiers dont give the full change and just say they dont have it They steal a lot 👎🏼
Omg i dont even know where to start! This store was filthy! The staff is ghetto . One of the employees was loud and cursing outloud the f*** word because the store was messy n he had to clean up.!I had my 6 year old son with me and my husband thats blind, there was so much filth every where all over the floor. Long ass line 1 cashier but he was fast and friendly. It was just a DISGUSTING MESS! Manager has no class towards his costumers at all. I also needed to use tge restroom and doors were locked and so many flies back there and i also heard a man n a woman in one of the restrooms . I will not be returning back to this location again. Ill drive 5 miles and go to the one in east highland.
A lot of homeless activity in the parking lot and the staff that was stocking said he couldnt do a price check on an item for me. He pointed to the front of the store where there was 1 cashier and 7 people in line. Ask her to price check... I just put the item back.
Every time they have a good sale they NEVER have the items in stock...
Customer service has been good to very good. Shelves stocked pretty well, and a good variety
Everyone there is so nice,its a busy place from time to time but hark workers to keep up with demand
As dollar stores go, its one of the better ones.
Always friendly cashiers. Place is clean and organized.
Its a rough part of san berdookie so its exactly what you think.
Is good but doun let the dolar full you most of the stuf is way over
This store on Sierra way/highland ave-san bndo. are never stocked up on the products most people use. Me of course!
Im a female. I love to shop at different stores.
Store was to crowded with stuff couldnt hardly walk through, for a dallor store there was a lot over a dallor
Usually crowded.. Confusing on wich is where u fake line to check out.. Always mix max merchandise scattered around the syore
Always crowded and rude customer service with some employees
Nice variety of things very friendly staff
The store is organized but everytime I go there is a problem with people fighting or shoplifting. Not the stores fault of course but makes me not want to shop there.
Great place and people just needs some organizing
Quick stop shop. Okay prices
Always one cashier when theres over 7 people in line.. They need to hire more employees
Love family dollar. Not a 99 cents store but still very worth shopping at.
Its a nice,safe n cheap place
Affordable place nice staff
The cashier showed me she is not a people person. She may be having a bad day however when working in retail you need to force yourself to work with the public.
No shopping baskets to use, making my purchases minimal. Not enough cashiers!
Very displeased with Family Dollar associate did not help me redeem my coupon from my phone and very rude
Ok for a dollar store. Homless people sleep in the parking lot. I used to catch the bus there never knew what i was going to run into. Inside is clean through.
Not a good place to go to on a regular...Very unpleasant atmosphere. The employees are rude and not very helpful. On 03/02/2018...there was a female employee and a male employee that were not nice and lazy. The male employee just stood there having a conversation with the female employee as I waited and then I asked, do you guys not bag the items anymore? And he laughed and said, oh, you want a bag and I said, no, I have my own bag in front of you and I picked it up and showed him and he continued to talk to the female employee. The female employee was being rude by talking about a customer that was Hispanic and how she told the lady of you cant speak no English than I cant speak no Spanish...and the employees thought that was so funny. I felt like Family Dollar condones this type of behavior and if felt like since I was black that the male employee was being racist by not bagging my items and then its sad to see & hear that Family Dollar employees stand around making fun of their customers instead of paying attention to their surroundings and to their customers needs for help. NOT A Good Visit...👎👎👎😒
Great prices, great staff
My shopping was really quickly..
Basic Family Dollar store. Maybe smaller than most.
My go to store to go in and out of to get what I forget lol
Very bad service very disrespectful to employees and customers the prices are ok but for customers they should be able to be treated right in with respect.they feel all blacks in Mexicans are stealing an follow them around a customer was scared to leave out the store due to people hanging around the store in asked to be walked out by one of the guy workers they paid her no mind . They sell broken items people bring back theres only 2 managers that care bout their customers Yolanda in Miguel the other to are rude in unprofessional
Respectful and helpful staff.
Poor customer service dont let use the restroom
They didnt had a blender the customer service was so so
Was out of stock on boby spray and no baskets
Clean and fast checkout.
Only 2 cashiers and a huge line to pay on top of only 2 shopping cart the cashier was to friendly asking questions and making remarks on what your purchasing
Long lines, the cashiers just turned around and talk to each other while people wait not very good customer service
It real bad people were just walking out with out paying the service was bad .
Unlike the lady employees, The guy workers have bad customer service you walk in there with family and they follow you around it makes you feel uncomfortable unable to shop around
I got there at 7pm and they were closed. Their hours said they should be open till 10pm
Store is dirty and not organized. Not good customer service. They dont really greet you and dont bag your items.
Friendly oh did not have enough basket
It was ok people were friendly
They Customer service is horrible, slow,one line, act like your not even there as the Co workers laugh and chat among themselves, Im like..im here...hi
I save a lot of money going to the Family Dollar store.
Cool I like to shop there good deals !!!!!!!
The store had a bad odor, and very junkie
Bad service and shelves or never stocked
Its okay but things went up there that Id get for 1buck now most of the items are 2n up
Employees were very very very rude and ignorant!!!
Good and helpfully.
Find great buys
I love this store
Love love love the prices
Nice little place
Lines are always ridiculously long
I work here
I love this store
Good place to go
I like the variety of stuff and the prices