Chris was awesome! We had an issue and the team got us in and out, back on the road in 24hrs!! Great customer service and work! Thanks again!
To: Ron GThank you very much.. I really needed to do this review to show how you did a great job at (Service Department).. you guided me over the phone about my truck flasher issue... i sure went and bought the flasher as you suggested and it work...we need people like you... Thank you again and happy new year.
They are no longer a Ford dealer. Referred me to a Fontana Truck dealer. They need to clean up their web presence that is all Ford Ford Ford.
Good place to shop for parts and repair.
Outstanding service for a Class A coach with a Ford F550 underneath.
The one star is for their HORRIBLE answering system they have....tried about a dozen times to get to parts dept. but was sent to sales 3x, then four random voicemails for random people that work there, then twice to service, then someone that answered in service again....and apologized for their horrible answering system...he said hed transfer me, but i was sent to another random persons voicemail. Finally got connected to the parts dept....an answering system telling me they were busy and to leave a message...that was 2 hours ago....Get a clue!! moving on
This is a place to get your truck fixed semis transit buses and anything on body work do engine repair
So much paperwork problems! Velocity ruined this place.
The techs are knowledgeable and do good work, but Management is very disorganized, recently acquired by VVG and dying a slow death
Velocity has very bad customer service
Great coffee
So Sean in the body shop... update to come...
Good