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T-Mobile
1211 N State St Ste B, San Jacinto, CA 92583, United States
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T-Mobile
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Er
Review №1

Sent me back to TMobile I purchase my phone really didnt see important enough to help me fix or replace the 2 day old phone I purchased

Me
Review №2

I have been to the store twice and I really enjoy them I’ve bought multiple phones iPads I watches from them they’ve been kind and efficient and I’m very very happy with the store especially Mariana is very knowledgeable, kind, friendly and patient with my 80 year old mom, we usually ask for her. I have been helped by AJ the Manager who is very kind and patient. I live in Hemet and pass many other stores to come here, I will only due business at this store.

Jo
Review №3

Went in with a bunch of questions and most were answered honestly. I ended up keeping my service with sprint thanks to Sean. He was very patient helpful and listened to my concerns. I really appreciate his help and all the information he provided me with. I recommend this store if your looking to switch or are looking to get a new carrier with good prices and honest deals.

De
Review №4

Usually have Great customer experiences here, but a few weeks ago as I was getting out of my car in the parking lot there was white Honda with mountains of marijuana smoke coming out of the car. Sprint representative with messy beard and dirty pants got out of the vehicle and went directly into the store, went behind the counter and immediately started working. Representative seemed out of place and made me completely uncomfortable. I left before even walking in to the store!!!

da
Review №5

Great service, hospitality and greet with great attitude. Come to this place to get your next phone. Chase, Mariana, dajasa and Daniel. Those are the people who give great service and will help with any concern you may have. I messed up my charger port for my Galaxy s10+ and Chase did his magic and fixed it. THANK YOU!!

Ma
Review №6

Go see Sean! He has been amazing helping me out for the last two days. Heres a very knowledgeable associate. Hes quick and efficient with his customers and knows how to be personable. Sean rocks!

Mi
Review №7

Sean, Cassandra, and Chase was very helpful and very knowledgeable with everything. They took the time to tell me my options and which option will best suit my needs. They have excellent customer service.

Cr
Review №8

Changing phone companies can be an overwhelming experience even if you dont have any issues. However the team at the Sprint Store on State Street in San Jacinto made it an experience that I am honored to talk about, here and out in the public. They were not only friendly but extremely knowledgeable. They found just the right plan for my husband and I but also for the first phone that our kids have owned. They took their time showing us how to operate our new phones as well as give us pointers on how to protect our children during their first experience with technology. I highly recommend coming to the State Street Sprint Store and upgrading your phones. You wont be sorry!

Ra
Review №9

Sean, the customer service representative, was very helpful and knowledgeable. He worked with me for more than 2 hours trying to find the best price for the right phone. It will not be long before he is in management.

Ne
Review №10

Thank you Daniel for the great customer experience. I recommend all my friends to ask for Daniel. Hes fantastic

Ro
Review №11

Very helpful staff, and I think you should give Shaun the assistant manager position. He has always been very helpful with my company needs, even thought the relocation of stores..

Ma
Review №12

Always great service! Great staff. Daniel and Cassandra are outstanding!! I would highly recommend this location over Temecula, easily.

Na
Review №13

Great customer service! I got a great deal on my iPhone X! Only $20/mo! Thanks Daniel you’re the best!

Ja
Review №14

This store is awesome, the employees are very nice. After reading other reviews this store tops my list, that why we came to this location! Sean helped us out and went above and beyond to help us get a phone for my Grand daughter! Thank you!

Fr
Review №15

This sprint store is the best sprint store in town. I live in hemet but i pefer to drive to san jacinto because of excellent customer service. Thank you store manager Chase!

Ja
Review №16

My phone wouldnt connect to internet, so I spent 45 mins on phone with tech support. After 45 mins they managed to get my phone to not work at all and said their advance tech support would call me back within 48 hrs. Decided to go into store and Dajha had my phone working in 30 seconds.

Jo
Review №17

This store helped me update my phone. I also got a new email bit overall fast service!

We
Review №18

We were very happy with this Sprint store. Sean was friendly and efficient. We had a great experience.

Ed
Review №19

Chase and Jasmine were great. The best Sprint store in the San jacinto and Hemet area.

Ma
Review №20

I recommend this place 100% they save you every dime that they can. Also they go above and beyond for great customer service.

Mo
Review №21

Store helped me print out plan ticket. I recommend everyone comes to this store..

Ka
Review №22

Great experience. Daniel was a great help. Will bring my business back again and again.

Da
Review №23

My husband and I were about to cancel service because the bill was almost $300 and Shanwn gave use Excellent service and help us keep our service and lowered it to $190.

jo
Review №24

Sean was very helpful in a professional matter I would recommend 100 people to come in and sign up through sprint the atmosphere was very pleasant.

Pa
Review №25

I just like to say the manager and ast manager very help full. Took great care of me and my daughter . Both were real friendly and they made you feel good here.

Ju
Review №26

Chase and Casandra helped me get the best plan. Love it. Thanks guys.

Ev
Review №27

Very professional and friendly staff, made me feel real comfortable, also Sean was very helpful with everything a most wonderful expierience, i recommend these people to everyone.

al
Review №28

Love the new store. Thank you for the great customer experience. 😎😎😎

Iv
Review №29

Daniel great customer service. Thanks for all your help!! I love sprint!

Ho
Review №30

LOVE THE NEW STORE AND GREAT CUSTOMER EXPERIENCE. THANK YOU SPRINT STORE MANAGER CHASE A.

Va
Review №31

Amazing and wonderful people especially the manager Chase he was very helpful and answered all my question.

Po
Review №32

Great store. Good bye T-Mobile. Hello Sprint!

Ka
Review №33

After having trouble accessing my account, Sean was able to fix it and I am now able to access my account. Too excited for words!!!

fa
Review №34

I was very happy and impressed with the service from Chase and Sean . They were happy to answer all of my questions and were straight with all of there answers. No surprises. Thanks

CO
Review №35

Called this store on 9/15/16 to inquire about preordering the iPhone 7 plus. They informed me that the preorders were pretty backed up and I should just come in on 9/16/16 at 8:30 to get in line and just pick up an in stock phone. So I took the day off, drove an hour to the store. There was no line, so I stood outside alone for 30 minutes and while I waited, went ahead and reset my phone (iPhone forever plan meaning I am leasing my phone) to speed up the process once I get in. At 8:55am a sprint associate comes out and asks me, youre not waiting for an iPhone 7 are you? Cause we dont have any.

Ol
Review №36

Great customer service! Chase and Daniel were awesome. Thanks for the help!

Ch
Review №37

Came in to pay my phone bill and Sean, Chase, Deja, and Cassie were all a great help to show me how I can pay it much more easily and faster by paying through my phone. Will definitely return again for any phine troubles I may have in the future.

Br
Review №38

I think this store and its employees are the best they are helpful in everyway possible and very professional I got nothing but good things to say about them

Er
Review №39

Store manager chase and team are very helpful. Come to this store. Thank you san Jacinto sprint store

An
Review №40

Great people, helpfull patient and more. Go there for your sprint service or next phone :)

Ar
Review №41

Great customer experience. Sean was very helpful!

Je
Review №42

I love the way they help you out and tell about thier deals

Tr
Review №43

Chase and Sean at the San Jacinto Sprint went to work with us. Very courteous and extremely helpful.

Lu
Review №44

I get the best service ever when I come to my Neighborhood store.

Ju
Review №45

Love the new store. Thank you San Jancinto. Ask for Store Manager Chase

Br
Review №46

Very good customer service. Chase and Daniel helped me get 5 Motorolas on unlimited everything for only $100 a month!

Ma
Review №47

Thank you Daniel for transferring all my contacts and pictures to my new phone. Great customer service!!

bl
Review №48

They helped me transfer all my stuff! Very helpful! Thanks Daniel!

hu
Review №49

Great info, great advise. Thank you Chase and Casandra.

Je
Review №50

I want to thank all the sprint employees at this location, they went above and beyond to take care. Thank you to chase the store manager!

Fr
Review №51

Great customer service by Daniel. Thanks on the lessons on my new phone.

Gx
Review №52

Best place cool manager (Young Chase)

Li
Review №53

Great customer service!! Thanks Daniel for answering all my questions.

Ed
Review №54

Great customer service I was in and out in no time

St
Review №55

Sean and Chase are awesomeGreat service and very informative

Ri
Review №56

Huge shout out to this store. There fantastic.

Ma
Review №57

Good all the people were very help full

Ju
Review №58

Sean Schreiber is AMAZING! AAA+++

Ma
Review №59

Always helpful customer service. Thanks!

el
Review №60

I love my local sprint store!

El
Review №61

It was a great experience everyone was very helpful

Ra
Review №62

Thank you sprint great service.

La
Review №63

Awesome service, very friendly and helpful.

Mi
Review №64

Local sprint store helped me setup my email. Thank you for the help.

Ra
Review №65

I really enjoyed the way they help you out with their problems

Sh
Review №66

They alwsys fix my phone problems no mat3r what

Fr
Review №67

The sale reps and the manger Chase arent helpful at all . He even called me a liar even tho he said the things he told and then denied telling me those things . Worse sprint store ever!

Ni
Review №68

Great sprint store!

Lu
Review №69

Jasmine and Chase the best

Do
Review №70

Fast and friendly.

me
Review №71

Shaun is very helpful

Cu
Review №72

Went there do get a Note 9 cash money and was turned down👎👎👎👎👎👎👎👎

Ch
Review №73

My local Sprint Store is great

Se
Review №74

Amazing workers

La
Review №75

Great place

dw
Review №76

No help

Er
Review №77

Want t

Je
Review №78

This is the worst company!!!!!!!!!

Information
7 Photos
78 Comments
4.6 Rating
  • Address:1211 N State St Ste B, San Jacinto, CA 92583, United States
  • Site:https://t-mobile.com/store-locator/ca/san-jacinto/n-state-st-w-ramona-expy?y_source=1_MTcwMTQwMzgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 951-327-5257
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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