I was an walk-in and they were Nice enough to help me.My car got damage unexpectedly while sitting in a parking lot overnight, and the following morning, i needed to take the car on a business trip. I wanted it fixed asap. I came in with cash and spoke to the owner. It was very early and he ask his mechanic if he could fix it. They did an outstanding job, especially considering they had other work to do. Although it was minor damage, i appreciate their hospitality and kindness. I highly recommend this shop for repairs. They got my car back to looking brand new.
Walked in after visiting a few different auto body shops. Freddy helped me right away and gave me a very fair estimate and price to fix my front bumper. The parts to fix my car were delayed a few times but he kept me in the loop at every step of the way. I’d highly recommend A Rod for all your repair needs.
Amazing customer service! I didnt fully understand something about my insurance that meant they either had to do all the repairs (including repaint my entire bumper for one little scratch, ruining my bumper stickers) or pay out of pocket. The guys at A-Rod could have just done it and then told me insurance wouldnt cover it unless I repaired it all leaving me to pay the dismantling fee out of pocket or loose my bumper stickers (I did sign the agreement), but they recognized that I was very attached to my car and that I probably didnt understand how it worked. They took the time to call me immediately and made sure I understood the situation. I ended up not getting any work done, but they still buffed out the scratch as best they could. If I do decide I need repairs, I will definitely be back.
They helped in few minutes and they were really professional. They didnt even take money saying its a simple fix. The other body shop blossom valley told me that they have to change the whole trunk and tried to rip me off!
I would strongly recommend against using this repair shop for ANYTHING. I only patronized them due to an insurance claim and the accident took place on a Friday afternoon after my repair shop was closed for the day. They prepared a BOGUS $8,000 estimate for the repairs of my vehicle (quoted $1,500 repair from two different 5 star shops in San Jose) in hopes to keep my car for themselves and have it deemed a total loss. They removed pieces of my vehicle and cut into the body WITHOUT permission. Photos of my car before accident and after are listed. They also did not try and preserve my vehicle, instead they tore it down and kept it outside for several weeks.
Had a bad year last year my 2011 Mercedes cls550 was a car magnet ! . After seeing this shops performance on the first repair I knew I found my go to body shop finally. As a experienced auto collision repair specialist I respect all the effort and know what it takes to achieve such quality work . This is the shop no doubt !
Amazing experience. Best customer service! Alex was so helpful! Freddy is amazing. I recommend this fine establishment to anybody who needs assistance. Happy Holidays!
First timer to a body shop...Thats me. Upset, worried, and terrified of hearing words that carry dollar signs after them. From the first phone call all the way till after our body evaluation she was so informative and patient with me. Very thorough and I really appreciated that. It shows character of the type of quality and attention to detail I will receive. The only picky thing I could say at this time is that parking is tight. But thats all. Thanks A-Rod
I have upgraded my review from 4 stars to 5 stars after getting my car back and seeing what a great job they did and care they took of it. Thanks to all the mechanics and technicians and to Jessica, Joaquin, and the rest of the office staff.
The place is great The owner is really friendly I took my car there in less than a week they have a ready for me clean and shine thank you so much I will recommend you guys with friends and family and I definitely recommend it to people out there looking for a body and trim detailing
I was here for my vehicles car inspection. The staff was very helpful and kind. Colby answered all my queries in person and on the call. 5 stars to the staff.
The staff at A-Rod auto collision are absolute professionals in every sense of the word! My truck was in their shop after a collision that I had.They would call me with updates on the repair progress.When I picked up my 2010 Tacoma, it looked like a brand new truck. I was overjoyed with the quality of work and the service.They are Diamond certified for a good reason. I highly recommend them.
Excellent service. I was doing my own brakes on labor day and had a stuck lug nut. I took my car over and Alex spent 30 min trying to break the nut free with impact wrenches, a breaker bar, cheater bar etc... When we were done I asked how much I owed him for his time. He said not to worry about it. If he treats a walk in non paying customer like this I can only imagine his level of service and commitment to a paying customer. I will definitely recommend this place.
Great staff and very good workmanship, wouldnt think of going anywhere else
Freddy and All the People at A-rod auto body are really helpful and Friendly. I went in to get a quote on a on a scrape on my car and they well what can I say they hooked it up. Thank you so much Freddy. Ill be back soon.
Had a great experience at A-ROD auto Collision very helpful and friendly people. Love that they took care of everything and always kept me posted. Very thankful for the Owner Alex Rodriguez very nice guy and thank you for working around my schedule.
I recently used them for : inside & out car detailing, head light restoration, dent & scratch repair. They did great work, very fair price. I will use them again!
Had a panel painted and installed on my land Rover referred by a LAND ROVER DEALERSHIP in Santa Clara the service was great the panel they painted match my truck to a T,then they had a worker install the panel free of charge and made sure i was satisfied
Friendly and very Communicative.
Great job with fixing the paint on my car
The Owners are great people. Very helpful and professional.
I am yet to overcome my horrors at this place... I just got my car back today and wish Geico would have never send me here. I have a minor front bumper and side flap damage in parking lot and was send here by Geico. As soon as I arrived, I was cornered by one gentleman and woman who kept on insisting me not to go for the insurance claim and cut a deal with them for $2000/ as he showed me in estimate for more than 3 thousand when I asked they will get money from insurance any way he told me in fact he gets more from Insurance but he is giving me a deal otherwise my insurance can go up 6 times...to justify he shared some stories of his own Insurance going up in past. He even told me that if I file the claim he cant guaranty that car can be fixed as Geico will get an after market part etc which may not exactly fit. Anyway I could understand his motives and refused to take deal and filed claim. Geico came out with an estimate which was ~$1500/. It became clear to me now why he/she were forcing a deal.. My horror did not end here.. they gave me a estimated completion date ~12 days away while Geico adjuster told me 4 working days. I called Geico and the adjuster called his supervisor etc and finally I got my car in ~5 working days.. When I looked at my car one of air conditioning vent was broken and the guy working with me refused to accept that it was done by them.. he also told me Geico did not want to fix your door which might also be damaged.. it puts an extra doubt in my mind.. but I trust Geico.. to Add on.. just to frustrate me he started looking at some imaginary scratches in rental car which I was suppose to drop at there shop before picking my car. Having no trust left in these people I drove out in rental car and drove it for 1o miles to return at rental car compeny and came back to their shop to pick up my car with broken air vent...I certainly did not deserve this treatment
Great customer service and Very good job.
No wasting time in this office
Awesome service..
Always a pleasure!!!!
These people are auto repair ninjas
I really regret sending my car here . Sorry to say but I had the worst experience I received my car over sprayed on the rear trunk door missing some very important bolts to hold my bumper downed. had some broken easy to replace part installed back to the car . And still on hold for like 2 months on some parts, And the paint job came back with scratches. I clearly specified to take there time that I was in no rush to get the car back .
Professional service.