Brought my car in for rear driver side body repair due to a hit and run. I had a great experience with the service, esp from the Estimators, Laura and Lynn. They were both FABULOUS! I didn’t feel rushed and they were professional, kind and courteous!! I would highly recommend them not only if you need auto body repair due to an accident, but general car maintenance. They made me feel really taken care of and I appreciate that so much! Thank you, Michael & Company! .
Ive been bringing my cars here all of my adult life. I got it from my dad who brought our family cars here when I was a teenager. They are legitimately nice people. They always do what they can to keep the price down, and when Im struggling theyll break down what needs to be done right now and what can wait. Theyre great with old cars--I have a 91 MR2 that I wont take anywhere else. On occasion theyve even lent me a car.
Very honest! But not a bargain. If youre looking for low cost, dont look here. Theyre about on the same level of cost as dealerships, but I trust their work product more. Ive personally observed them do a minor job for free that a dealership was going to scam a person with a huge repair. At least you get what you pay for. And AAA approved.
Recently purchased a restomod (restored and modified) 1930 Chevrolet Universal Club Sedan. It has a 1984 engine under the hood - and because of this none of my usual mechanics were willing to touch it. Michael & Company was willing to give it a go, and were able to identify and remedy all of my unique cars urgent needs so I can drive my car with confidence. Will use these fine folks for my cars needs going forward.
I rarely post reviews. If I did not post this review I will do great injustice to Michael & Company. This is one of the best places I have ever taken my car for Body work and Mechanical. I interacted mostly with Liz. She is a true professional and detail oriented. I commend her customer service skills. Their work quality and cycle time is amazing! They truly believe and deliver the best service. Your teams kindness and outstanding service is very much appreciated!!
Handled the repairs on my other car so well i brought my second car to them. Fast and friendly. Even took care of some minor stuff real quick. Great company great staff.
Great place. Professional and knowledgeable and efficient. Their prices are based on those three things I listed. My family has gone to them for years for all auto issues.
Updating due to recent experience. Went in for some extensive engine work. The engine is now fine, and the work seems fine, but my vehicle was evidently handled so roughly and disrespectfully that I will not be returning.
I have used Michael and Company for many years, and I have never been disappointed. The employees are kind, friendly, and professional. They go out of their way to ensure that your auto repair experience is excellent. Ive had my windshield repaired, yearly maintenance work, as well as bodywork from an accident, and each time, I left happy and confident about the work that was done. I highly recommend Michael and Company to all!
I had an appointment and my car was serviced promptly. I waited for my car and they worked on it right away. I was in and out in under an hour. I really appreciated the prompt service and attention to the fact that I was waiting.
Thank you Chris for excellent customer service, to Pat for diagnosing and fixing my problem on a late Friday afternoon so I could avoid leaving my car over the weekend, staying to finish the job. These guys really care! I had an awesome first visit, Ill definitely return!
Hands down the best service I’ve ever experienced at a mechanic. I loved the full check over of my vehicle. And everyone I spoke with was so nice. I had a previous quote of $5000 and then I took my car for a second opinion. And I’m so glad I did! Not only was the other mechanic wrong about what was going on with my Ford Explorer, the fix was way cheaper. I will never go anywhere else. Thanks guys!
Had the car towed there after it refused to start. It arrived there Tuesday afternoon and they diagnosed the problem Wednesday afternoon. The price for the fix was a bit high, and the car shook afterwards. The mechanic who diagnosed the issue for $120 was not able to tell us what the reason for the shaking was.I would have expected more from them.
Updated review: I contacted my insurance provider to express my concerns about my vehicles repairs and my insurance approved me to return to get the repair properly done. Upon my returning to this shop the Asian man with long hair (unfortunately I didnt get his name) told me that he does not like my review and I should remove it. I felt intimidated and threatened by the way he addressed me. I was surprised that he would confront me in such a way. I have a right as a consumer of a service or product to review however I feel appropriate. Since I am now not only dissatisfied but offended and felt threatened I will report them to consumer affairs and the BBB (Better Bussiness Bureau) just to create awareness. I do not want anyone to experience the terrible service that I did.Initial review: I was sent to this repair shop by Statefarm (my vehicles insurance provider) to get repairs on my vehicle. This company took over a month to get my vehicle repaired and even when the repairs were done I noticed that my windshield had little dings on it. All else aside they seemed irritated each and every time I had called to follow up on the status of the repair. This is my only vehicle and the insurance only covers rental vehicles for so long. Everything that was supposed to be repaired according to the insurance companys quote didnt seemed to be repaired in a legitimate manner. I do not reccomend coming to this particular shop to get you vehicle repaired because of my dissatisfied visit.
This was my first time working with the folks over at Michael & Co. after someone tried to steal my vehicle and left a ton of damage. I received timely and regular updates on the status of my vehicle as the repairs were being made, everyone I spoke with was courteous and very helpful, and I received my truck back quickly. They do amazing work! They returned my truck in cleaner and better condition than it had been in years. I HIGHLY recommend Michael & Co.
Been taking my trucks here for the last few years and they do a good job taking care of my vehicles. I started because they were able to work on my Chevy 3500 and it turned into bringing all my trucks here.
Awesome service. I have been taking my vehicles here for 20+ years and will not go anywhere else. This is an EXCELLENT and very trustworthy shop. Very skilled mechanics. Very nice, helpful staff. My vehicles have been maintained in perfect order for years, and what few repairs I’ve needed have been very clearly explained to me. I am a very high mileage driver and need a garage I can count on ... Michael & Company is IT. Not a bargain garage, but I find them very fairly priced and way cheaper than a dealer. Highly recommend! Great body shop too!!
Great service, great price, fast, wud recommend to anybody.
Awesome place! Appreciate that they give you a breakdown of the findings and send you photos as well. They also text you, which is extremely convenient.
Great service! Chris is a wonderful representative to work with. Clear and thorough communication from him about my car problem. Don’t live in the area, but will definitely return if I (God forbid) break down in San Jose again!
Always timely, reliable service and clear, honest communication. I have taken all of our cars, from old beaters to new cars under warranty, to Michael & Company for over 30 years. They have consistently delivered value and excellence.
They repaired a very loud muffler/exhaust issue. It was done fast and efficient. Thanks!!
Ive been using oil consultants for so long. I was so pleased to have found the best team. They have worked so hard for them to become the right people, in the right place, at the right time. They took their job very easy. Highly recommended service!
Dropped in without an appointment for a quick replacement of a headlight. Fast, friendly service!
I got my truck back, it looked better than it ever had, Ive gotten a lot of compliments on how good it looks.
I was told to come and leave my car for front wind shield repair.I was told multiple times on phone that they have a replacementI left the car a Micheal and Co and then was informed after 2 hours that glass in not available. Had they told me earlier I would have not left my car at the shopIt was a waste of my time and I had to spend money on uber to pick up my car from Micaheal and Co
Great experience from start to finish. Kay was my service rep. He explained what service would be performed, how long it would take, and how much it would cost. He proactively kept me updated throughout the process (even provided pictures). A great and professional experience. Best of all, the work was done right, on time, and on budget.
We had a valve cover repair done and a new alarm system installed all services were completed the next business day WOW! very happy customers. Front office is very responsive and the mechanics are top notch.
I showed up without an appointment because I had a tire problem. My tire was patched and fixed within half an hour. I was so happy for the immediate and timely service.
We have been Michaels customers for many years. Personnel changes have made our experiences vary a bit, but they are still the best we have ever had in quality of work, the speed at which they do it and the professional manner they conduct themselves in the vast majority of the time. Cost is always a concern - yet you get what you pay for. Over the decades of driving, I have come to rely on a well functioning vehicle. For my spouse, it is absolutely essential. Michaels does that for us.
Excellent job in breaking down exactly what was wrong with my vehicle. They took the time and kept me updated throughout the process. They will not give up until they got it right. Job well done!
Very professional. Kept me updated the whole time. Will definitely go back for future repairs. Khuong was very helpful through all this.
Alignment: noticed immediate improvement in tracking/steeringExcellent results
Been going there for years, great service, friendly, courteous staff
My family has been coming to Michael and Co. for years. We find them to be professional and trustworthy. My most recent experience was improved by an online/texting system that made it easy to communicate and view my invoice.
Unlike many places especially dealerships, they are truly honest, and do great work in a timely fashion. Everyone I have had the privilege to interact with have been respectable, knowledgeable, courteous, and most importantly honest. I have had many poor experiences specifically with dealer ship service departments. Michael & Company do a far better job at every aspect of the business.
Yea over all good, two people did say they r on the expensive side.. Long time customer w two cars getting serviced, had a huge bill recently asked for a little disc sadly couldn’t. May need to consider another place as competitors r out there
Chris and Lynn are amazing. Both listened to my needs and made sure everything was taken care of. My car looks brand new after my bumper replacement! And is running smoothly after that oil change!
I have been using Michael & Company for about 30 years. They have done just about everything for me on my fleet of vehicles.Always professional and helpful. I have referred alot of people over the years and will continue to do so.
I’ve used Michael’s for all my autos for many years now. Ever since they were just the one repair shop across Lincoln from where they are now, I’ve always encountered professionalism, quality, and honesty. They go to the extra effort to make sure you are happy and walk you through the recommendations and options with patience.
I’ve had my cars serviced at Michael & Co. for 35 years. I trust them completely and rely on them to do excellent work. I recommend them enthusiastically and without any reservation.
Kind, helpful and fast service. Also very clean office.
We where very satisfied with their repair of our vehicle after a major accident.
Michael & Company has been repairing my cars for years. The staff is knowledgable and honest. You are not asked to fix things that are not broken, which has happened to me several times at dealerships. I recommend M & Co. with complete confidence.
I bring my wifes Infiniti here for regular service and they always take great care of it. They have had to make a few major repairs, since its a 2005 sedan and keep it running great! Always friendly and professional. I highly recommend Michael and Co.!!
So glad we found Michael and Co. We are a large family with 6 older cars so finding a competent, fast, and honest place to service our cars has been fantastic. They give great advice too! I’m so thankful that they have been keeping our “fleet” going!
Ive been going to Michael and Company for many years, even before owner Mike LaMantia founded the current company, with several cars and my GMC pickup. In addition to general auto repair and maintenance, I had their body shop repaint a classic BMW 6-Series. The entire operation is honest and reliable, and they definitely stand behind their work. Service Manager Chris Killitz is very knowledgeable and professional, Geddy Ly runs a great body repair & paint shop, and sisters Felisha and Lynn do a great job maintaining customer relationships and running the office. I definitely recommend Michael and Company.Patrick Love, Willow Glen
Hands down they are on a top level. Went threw 4 axles before giving them a call. Fixed it with no issue and even checked my car for free when i brought it back months later..A 1 service indeed! ..
My family has been coming here for over 20+ years. They provide exceptional service and make sure you are taken care of. They are so welcoming and make sure that you understand what’s happening with your car. The best car shop to take your car to!
Ive been a customer for many years. They do great work. I was in a rush and my truck battery died. They took me immediately, swapped out the battery, checked my charging system and was not late to my event. Thanks so much!
I like taking my car to the same place for records sake. Whether it really matters or not is not important. I feel comfortable with Michael & Company. I have been going to them for several years and they are always spot on and get my car back to me the same day.
Michael & Co is a great place to get your car repaired. The team is friendly, helpful and professional. They get to know their customers and always go out of their way to make sure you leave happy. I have been going to Michael & Co for over 8 years now. They have a lifelong customer in me.
I started taking my vehicles to Michael in 1984. I am pleased with the knowledge, friendliness and professionalism. I always have car questions and they take the time to answer. I feel they care about my car.I would definitely recommend!
We have been customers for almost 30 years. They have performed many tune ups and several auto body repair with our three children.They have made sure our vehicles are safe. Excellent professional staff and honest individuals. I wouldn’t take our vehicles to any other place.
My Siena needs tire, alignment and an oil change. They found that some filters also needed replacing along with a leak in the power steering. They send a link with pickers of all the items and a report on their inspection. All work was done quickly and at a fair price.
Have been bringing our car/truck here for quite a few years now. Always friendly and helpful..I always feel confident that they are going to take of my vehicles and never have any second thoughts. I feel they are fair with their pricing....Also easy to get your car in..customer service is on HIGH. Love this company and will continue using them in the future.
Michael Company has been my go to mechanic for over 30 years. I have always received first-rate and courteous service. They are through, helpful, and on time with their services. I would not go any place else.
Michael and Company are the only ones I trust to care for my 20 year old car. They did the first service, in fact. Most recently, the car quit working and needed to be towed somewhere. I had them take it to Michael. The car was fixed by the next day. Michael and his employees always go out of their way to make sure my car is in great shape and I appreciate the time and effort they put into it.
GREAT service! Michael & Company is the best garage I have ever used. I have been going there now for many years and will continue going back. They do excellent work and are knowledgeable and honest. My Honda, the first car I brought there, drove like a gem well past 280k miles and I decided to replace it; my Toyota Corolla was well on its way past 300K when it was totaled; my replacement Toyota is well over 100K and drives perfectly. And all this because of the fine maintenance work. I get ALL my oil changes here because I can count on them to monitor my vehicles condition and alert me. I have always received the best reports on things to watch, so that I can plan ahead for larger maintenance items like brake work. I have NEVER had any of my cars towed in because of breakdown, because they are on top of what is needed and when. I cannot recommend this crew highly enough. They are really a great business. Competent, and very nice people, too.
Friendly front desk, explained everything, provided update call. Great work, car performs really good.
I was sent here from Midas for a ENGINE cleaning due to a leakage of oil on my driveway and needed to pin point if my Volkswagen Eso if it had a OIL leak. Choose to come to Michael Co and I was told that there was NO leakage in the the engine or lines..The Diagnose came back saying my car had a oil cap leak on the bottom wasn’t Properly tightened or just reuse the old cap. I’m so thankful for Michael Co being honest and pin pointing the REAL problem. Will be coming here from now on for any car problems!
Very nice and friendly didnt try to over sell me and took care or me! Highly recommend hard to find a trustworthy mechanic nowadays!
Ive been using Michael & Company for over 20 years and with 3 different cars. I appreciate their drop off and pick up service, and the decent waiting room.I am forever grateful to this shop for keeping my Toyota Tercel running well for the 18 years I had it. Michael & Co. didnt try to oversell services and informed me of what was necessary, what would eventually be needed but could be waited on and what I could do but didnt need to. Because of Michael & Co., I was able to keep my old Toyota running well with a minimum of cost
Ive been going to Michaels through 5 cars and 22 years. They are unequaled for service, quality, and price.
First rate auto mechanic shop! They are honest and the prices are reasonable. I have been a client for the past few years and I have had a few cars serviced at the shop. They are excellent and I would highly recommend them.
Very happy with there services. Been going there since I moved here. My husband and I take both cars there.Karen Fisher
Ive been to Michael & Company for both repairs and general maintenance. They do a fantastic job. Their have excellent customer service and go above and beyond. Last year they handled my repairs after a car side-swiped me and it was effortless to work with them and my insurance (AAA). After that experience I have gone back to have general work done. Most recently they did a transmission flush and fluid change and now my Honda Element is running better than I could have imagined. Great work!
Good Shop. Good experience with Chris. Highly recommend this business!
I’ve been taking my cars to Michael’s since the 1990s (as my mom did before me and now my daughter does). They are always very friendly, explain things well and do a great job.
Fast friendly focused flexible and honest service. Michael and Company is your true one stop shop to get a quality repair on your vehicle. Recently had my generator repaired for my RV at a very reasonable price in a very timely manner.... Great shop very clean with a very knowledge staff....
Very nice customer service. Upfront about cost and provided options on what was in my budget. Overall, good experience.
Very Good business adjustments under Shelter-in-Place restrictions! Excellent, helpful staff and quality work!
Very good price
I had my car s rear brake pads replaced. All was done timely and with reasonable price. There is a waiting room, guest wifi, coffee and water while you wait there and restroom was pretty clean.
They are the best. Used them for over 35 years for all of our cars. Even new ones. Fair prices, friendly staff, and great service
My 1995 DelSol is in fabulous condition mechanically and physically because of the great care it gets at Michael & Co. I have been bringing it here since 1997 and wouldn’t think of going elsewhere. Mike and his team are welcoming, professional, friendly and courteous. They get me in quickly for problems large and small, and I always feel I am getting the best service possible here. At 180,000 miles, this car is set to outlast me, largely due to the care it’s received at Michael & Company, and I can’t recommend them highly enough.
Easy contactless drop off and pick up during the shelter in place.
Michael and Company have been our “go to” auto shop for many, many years. We obviously have many options but have stuck with them because of the excellent service, quality of work and their integrity. I think the last in many ways is the most important. Over the many years we have been with them, Michael and Company has guided us on what is necessary work and what can wait. We never feel pressured to do some work and they want to make sure that we understand what is being done and why it is being done! We never worry about our car care with Michael and Company! Their service is comprehensive, they send you reminders when to bring your car in and they do their work in a timely manner.
Been going here over 20 years. Theyve been great for minor and major repairs for all the cars weve owned. The recent work they even declined charging me as the car was scrap (diagnosis was it needed a rebuilt engine), and they helped me donate the car to a charity.
Great workGreat customer service
I recently took our 2006 Trailblazer SS in to have them check the transmission. I told the service rep, Chris, that we were experiencing what felt like the trans was slipping on acceleration. They took the car out, but didnt experience the issues we had mentioned. Chris was our rep throughout the process, he called at the end of each day to let me know what they were doing. When they mentioned that they didnt find any problems, he never tried to up sale me on any service, he actually said that the car was not due any service. He did say that the trans fluid was starting to lose its red color, and that having the trans serviced was the only thing hed recommend. After picking up the car, everything was back to normal. Weve been taking our vehicles to Michael & Company for over 20 years, always get the same great service. Recommend them to all who ask.
Michaels provide excellent quality of service both in tripartite and a high standard of customer service
Ive been extremely pleased with the service I get at Michael and Co.! They are truthful about services needed, always polite, never pushy. They will take you home AND bring you back as needed after service! A very professional but family friendly organization.
Very responsive getting the AC fixed in a day, and running fine now. I am glad I found the company this week and will return for all necessary work on my 1996 Tahoe in the future!
Michael was Patient and helpful.I had purchased a vehicle from a previous client, Michael pulled the service records to my account for quick reference.They provided a inspection report with quotes along with my oil change so I could prioritize some upcoming work.Heading back form some scheduled maintenance next week!
Thank you for the personal care as it related to my flat tire. Appreciate the time you took to find the puncture and the ability to patch the tire.
Quick and easy service. Friendly atmosphere. I would definitely recommend!
Very good to deal with one of best shops in South Bay they do auto repair and body repair
Good service, but tried to up-sell my 21-year-old daughter on a front-end alignment which they just did 8 months prior. Luckily I prepared her for the question and they backed off. Weve used them for several years, but this has become a common tactic; not sure that I trust them any longer.
Exceptional and caring service! When we arrived to find a nearly dead car after 29 hours of travel, they helped us get my car working appropriately so we could get home that night. I said I would call for an appt later in the week (and did) to have them go through the electrical systems to reset everything. There was no charge for the time spent the first day of rescue, and they simply trusted me to bring it back for more work. Ive been a loyal customer of Michaels for nearly 30 years, and thats why!
Michael and Company is a great company to work with. When you have your car worked on they will just repair what you have wrong. They will, also tell you iif another item needs repair. They are honest and will not do extra repairs that you do not need. I have has excellent service with them. I recommend Michael and Company.
I had a mechanic for quite a while but he got progressively lazier and lazier even after I explained just how important my vehicle was. I contacted a friend who, as it turns out, works here. What I first thought was going to be a routine tune up ended up being much worse, in fact I thought the vehicle was toast. After some back and forth discussion Chris ended up not only being able to save my vehicle but got it done for a very reasonable price, his work went above and beyond anything I expected. Ive found my new auto shop and wish I could give more stars
Ive been in San Jose since 1980. Early on, I never felt 100% confident in the car mechanics I went to. A close friend told me of Michael & Co., and since 1995 Ive been going there and never had any regrets!
I have been going to Michael and Co for over 20 years and they are one of the most honest and professional car repair places I have ever been to.
We have been bringing our cars to Michael and Company for over 20 years and have deeply appreciated the honesty and integrity of the staff. My 27 year old Mitsubishi SUV has received tender care and still running well. Also, my 2014 Prius was involved in an accident where the front half of the car was smashed in. It was repaired such that it looked and operated like it was brand new. I highly recommend this company for all repairs and paint jobs.
I never knew, what a great staff, everyone was on it. My car was in and out in a day. Good clean work. I know where to take my old car to. Thanks again to both Chris & Khoung!
They were professional and skilled, as well as compassionate about my financial situation. Pat, in particular, made me feel far more calm while I was going through an extremely stressful situation with my car. Highly recommend.
Ive been using Michael & Co. for all my familys auto maintenance and repair needs since 1985, from my 1985 Toyota Corolla through my wifes 2018 Toyota Corolla and all in between. They are responsive to my needs, practical, have very qualified workmen, and simply do the right jobs well at a reasonable cost.Plus, I never have to worry about them trying to sell unnecessary work. Instead, they will point out any necessary corrective maintenance and how soon it needs to be done. Their good judgement has helped me schedule major auto expenses without experiencing premature, unplanned failures.As my current auto usage is very light, its important to maintain my vehicles for changes that occur over time while not spending excess for wear that happens with mileage. Their experience has kept my 13 year old current vehicle running well after 53,000 miles without paying for unnecessary maintenance.
Michael & Company is a trust worthy, honest and consistent with their quality of work and customer service!!
Been taking our cars to Michael since he was a little hole-in-the-wall shop on Lenzen called Micheals Honda. Always having Hondas and Acuras, it was a good fit. No Hondas in the garage now, but still go to Michaels. Theyre honest and fair priced, do great work, and are just pleasant people to work with. Do all our service there as well as body work (from major damage after an accident down to little scrapes that just bug me - shout out to Getty and Lynn!). All around excellent shop that I recommend to everyone I know. Cant say enough good things about them.