I purchased my brand new Volvo from the same location and have had the worse service experience. At this place, the advisors will treat you like your car is complete junk and is expected to have issues even though the car was on the road for just a year.Since I purchased the car my car wheel alignment was off + balance WHY?, this was noticed after 4th visit to the dealership (before that were different complaints, including the suspension concern) and on the 4th one the advisor noticed that the tire is worn on one side, Im curious how did they do their complimentary inspection before?If you purchased your car new at this location, you can service at any location you want, just pick the right place to service, will never come back again.

I keep trying to give them the benefit of the doubt when I schedule service but they are ALWAYS late, they dont return calls, and have the worst customer service ever. When I purchased the car, they provided drop off and pick up, then they changed to reimbursing ubers, now they tell you maybe youll be lucky and get a rental car. This is the WORST dealership. DO NOT USE.

I caution fair warning when dealing with the Finance department here. I have things to say about sales as well but at least the used sales manager is great so this review is only about Finance. Finance will flat out lie to you and lie some more to convince of what they are offering. In my case there were two examples where I recognized their deceit. The first was when they over inflated the cost of the Volvo warranty to try to convince me to purchase their AutoNation warranty (dont do it). I was purchasing a certified Volvo and wanted to extend the certification to 10 year (like it says on the certification brochure) but I was quoted nearly $5000. I ultimately received it elsewhere for $2000. Just to compare, I then asked about the Volvo VIP protection which was then quoted to me for 7k (what!). So obviously the best choice was the Autonation for $3300. I dont think so. For a Volvo I want Volvo genuine parts and service. I cant stand this type of trickery.The second example was when I asked for time (like a day or so) to think about what sort of warranty coverage I wanted. Wasnt sure if I wanted 6, 7, 8, 9, or 10 years. I didnt know how much milage or deductible I wanted either. I asked whether or not I can purchase a warranty for my car after the fact. The finance person said while this is an option for the Autonation and VIP warranties, its not an option for the certification extension because once I drive it off the lot the car is not certified anymore. On top of that, the warranties would be significantly more expensive if I didnt purchase at time of same. All this was absolutely not true. I declined all coverages and went elsewhere for the warranties. I can almost guarantee youll get much better service from some other dealerships.Tip, ask to take a timeout from the discussion to call a nearby dealership and ask what they think. Better yet (if you know youll be buying a car in advance), call some dealers ahead of time. Ask everyone the exact same questions and if they respond the same, its likely true. If you get different answers be suspicious. I wish I had done this but fortunately I know some people in the business. At this point, I would stay suspicious of Autonation dealerships. Happy car buying all.

Very efficient. they fixed my keys under warranty and washed my car before I left.

Small dealership and parking lot. Unable to see vehicle I was looking for.

Great service experience. Highly recommended!

Hey is this where Joey works?