I never felt like this! Thanks to all staff and specially to Malcolm. He is very informative, very helpful, you can ask any questions you might have. Malcolm is the guy that you need. Thanks again to SJ HD. This is not the first time I will do business with you guys. Please bring back Free tacos on Saturday.

An Excellent experience. I flew in from Seattle and was picked up by my sales person (Rush). I was introduced to all departments, given little extras to share with friends at home… sales and negotiation was friendly and not adverse. It was the best large dollar $$$ buying experience ever with people who treated me like an old friend.

I had a wonderful experience at San Jose Harley Davidson. Terry, Santana, and Gil, were kind, patient, knowledgeable, and they made me feel welcome to the Harley Davidson community. After my experience, I am sure this wont be my last Harley-Davidson, God willing. I bought a new Fat boy 114 and I absolutely love it! Gods gift.

They have everything. Very knowledgeable. Very helpful. I will be shopping there many times..

TEST RIDE THE LIVEWIRE. Awesome people here great test drive.

Without a doubt I would recommend this dealership to anyone and I already have. My coworkers went in the other day and ended up trading his old motorcycle for a 2016 Fat Bob! I also want to give a big thanks to both Brandon and Malcolm for facilitating my buying experience and helping me out with any question I needed and going out of their way to deliver the motorcycle to my specific location!

Great experience at SJ Harley. I dont particularly care for the dealership atmosphere at most places, but SJ Harley was great. I found what I wanted and they made it happen. Everyone was great, from the salesman to the finance guy. Their main parts guy is also great at finding you what you want. Lifes too short, dont hesitate if your looking for a sweet ride. Talk to Anthony, hell treat you right.

First, thank you, SJHD. Took my Road King in for its 5k mile servicing. Because of the distance I had to travel (I am very picky about who works on my baby), I was really hoping my Road King would be serviced in one day. When I called and made the appointment, although I was treated politely, I was given no guarantees of when the servicing would be complete.When I arrived, a gentleman named Francisco checked-in my bagger; he took control of the conversation and delivered white-glove customer service. I could not have been more pleased. A couple hours after dropping off my Road King Francisco called and let me know the status and when my bagger would be completely serviced. Best follow-up experience. Period. After paying my bill Francisco walked me out to my Road King to show me how they washed it after servicing. How Francisco treated me is a huge part of why SJHD is the leader in superb service. Thank you, thank you.

Bex rocks at the parts counter. Willing to go the extra mile to help source parts!

Purchase my very first motorcycle at this location, the sales rep was good, knew what he was talking about and gave me pointers, but I had already made up my mind on a new 2021 sportster 1200, since it was my first ever motorcycle. 3 stars for the service of the guys and gals who helped me out they were great, but I feel like they lack in the whole organization of the dealership. I bought a new motorcycle and the battery died on me, I asked how long will it take to get the motocycle back up and running and they couldnt provide me with a date and time of when Id get it back if I took it in for service so I took matters in my own hands and fixed my issue. Also, I was told I would get the motocycle delivered to me on at a certain date and time, but that also fell through. All and all I think the dealership has to get organized, but the people who helped me out were very helpful thats why I give them 3/5. Would I recommend a friend here probably wouldnt be the first option nor the second .

Went in just curious and ran into a dope sales rep named Brandon. He made everything easy. Cool dude to talk to, really knowledgeable, answerd All my questions. Real Great experience. If youre looking to buy a motorcycle head out to San Jose they will take care of you. I was out of their in two n half hours on new my bike.

Recently purchased my first Harley (low rider S) from San Jose Harley.My sales associate, Santana was/is awesome and I would call him if you are in the market. The rest of the team throughout all the departments I met were amazing and felt like family when I left lol. Great Experience!!!

Great people great service sales staff is very knowledgeable

Very helpful and effective. I bought a Livewire here and it was gret

Love Harley Davidson T shirts they always have cool shirtsg

I purchased my first Harley Davidson 2020 Streetbob through San Jose HD and had an overall great experience with staff. Everyone is friendly and professional with following up on your needs.Truly, I do feel they couldve gave me a better deal on my 2020 Streetbob as my buddy purchased a 2020 Low Rider S from West Coast HD in Salinas for less than what I paid even though I had higher credit score and equal down payment amount. Im not great at negotiating deals so maybe its my fault and I shouldve shop arround. Having that said I love my 2020 Streetbob and enjoy every second of riding.

Bought a indian scout bobber in white smoke. So excited to get it, still waiting.

Service dept knowledgeable, efficient, friendly.

The best dealership you can go to!! The staff is on TOP !! I bought my first ever bike and the best thing its a HARLEY they made it happen ! Thank you guys .

I have been here several times, always had good experience. Tech folks are awesome, they worked on my RK 2013 CVO, replaced factory front fork springs with legends AEXO suspension :)

This is probably the best experience I have ever had buying a motorcycle. The entire team there was awesome to deal with from talking before I went to the dealership to buying the bike there. I was in and out in about 3hrs which is amazing for anyone that has bought a vehicle knows it takes a while. They were super quick and the test ride was great. They were able to talk to me about all the features. 100% would recommend buying a bike from San Jose Harley Davidson!

Very helpful staff, will go the extra mile for you recommended highly to anyone over the other local sister branches

Great store. Huge selection of everything. Service was outstanding and very helpful!

Great customer service

Staff are all professional wonderful place to visit

Great Dealer....Highly recommend

Stopped by late on a Friday night because I was having a brake light issue and was in the area. Talked the Jonah, one of the service department guy’s, just too see if he had any idea on what my problem could be. He took my bike in and along with Randy another technician they were able to solve my issue within a couple of minutes. They fixed what was wrong and I was on my way with no hesitation. Thank you guys!

Nice place friendly service

My dad got his brand new Harley Davidson and he loves it!!! Thanks for all the help!

READ EVERYTHING AND DOUBLE CHECK FIGURES AND AMOUNTS!Bought a sportster from here. Sales rep I dealt with was awesome. Once it was time to deal with the management crew and financial department it became shady.Very long story short they tried to change percentages of financing and tried to add in a lot of extras without saying anything until I read forms before signing

Good low pressure and knowledgeable sales staff

Good staff and a wide collection of new and used bikes.

GREAT SERVICE HANDS DOWN

Matt in the parts department was extremely helpful with finding the parts that I needed.

Staff was friendly, Very good hospitality, Rohit and Gil were great explaining all our doubts and questions. Thanks everyone who helped us in our first visit.

Great place, nice people service department is awesome..👍👍

Excellent customer service ever had me in and out of there at no time at all I recommend lanesplitter to anybodyI.

I would rather not.I do hope that the personWho answer the phone, was just have a bad day.These are trying times.

Defiantly go see Rush!!

San Jose Harley Davisdsons Brandon Levi is hands down the best sales person I have ever dealt with when it comes to purchasing anything!So let me start by saying that SJHD was able to help me when no other dealerships were willing to work with my credit score. Not only were they able to get me financed, but Branden Levi was gracious enough to come pick me up in SF and bring me all the way down to SJ so I could purchase the bike. Ive never had a dealership so willing to assist in every way they could in order to make a sale. Brandon did everything he could to make the process go as quickly and a smooth as possible.If you are even remotely interested in buying a Harley-Davison I would highly recommend you give Brandon Levi a call and hell make it happen for you just like he was able to do for me!

Got the BEST deals for this crazy blowout sale that they had. FINALLY got my leathers for a fraction of the cost. Saw it on a site for $800+ and I got it for $150. Winner winner chicken dinner! Aside from the sale, this place is AMAZING! The staff are super awesome and they know their ish. They are definitely my GO TO for ALL things HD. You will NOT be disappointed! Enjoy the Ride.

Good and great service but you guys dont open Sunday that takes away 4 big stars

Best dealer! The staff are super knowledgeable and helpful! They helped me get the bike of my dreams. Special thanks to Ro!

Friendly People. Positive vibes.

Great HD dealership! Friendly and very knowledgeable staff. Great selection of new and used HDs.

Worst service department I have ever dealt with. Looks like they have months of service work backed up and push all the bikes out to sit In the weather all day. Day after day

Dustin truly understands a high quality sales life cycle. He was consistent in his attention to my comfort and positive experience before, during and after the sale. He upholds the HD brand and standards I had hoped for through his professionalism and unwavering commitment to excellence. He not only sold me a bike, but he also reinvigorated my faith in a positive sales experience and my newfound brand loyalty to Harley Davidson. Feel 100% confidence referring any and all motorcycle enthusiasts and 5-star reviews to Dustin and Lane Splitter for their impeccable service all the way around from sales, to finance, to service. A prime example of how a rising star in sales, highlighted with consistent positive touchpoints makes this dealership and Dustin best-in-class.

Sales and finance made everything as smooth and painless as possible. The entire building welcomed me and made me feel apart of the SJHD family.

Always a Pleasure Going to my local Lane Splitter. Thanks for alway

Malcolm, Ron, Ron, Gil, and Steve in Finance were awesome. The response I got to get an appointment in there was amazing and fast, these guys were really helpful and Nick in parts n service got me taken care of really fast as well. Love this place

I would like say that working with BEX in the parts department is one of the best experiences Ive had at this dealer. He knowledge and customer service is out standing. I highly recommend her as your Parts specialist.

I give Crista and Her Team in the Service Dept. an A+ ! My Bike was In and Out before I Knew it, Im very Happy and Satisfied with the Service.

Gotta admit San Jose Harley has the best staff, I got my Harley from Fresno ca. Jose Rodriguez our in the time and the hospitality I’m glad my cousin Vic got his bike right there got all THE MALAGON’s ON A BIKE THAKS G. I thank you and all your stall 👍👍

“Yesterday, at 5:01 pm on a Sunday, one minute after the official closing time, I came racing in to the store to order a part. I asked Ian at the parts counter whether I could still order the part and he said no problem. He found the part and got it on order for me in just a couple minutes and I was on my way, happy to have gotten the deed done. Steve G. ”

Meet great people,

Everyone was really casual and friendly while still being super knowledgeable and easy to talk with.

Friendly helpful and had the parts and if not in stock ordered them for me

Nice bike

Good dealer, treated well

One of the best experiences of my life was hanging out with the team and then signing the dotted line. Riding that night changed my life and I couldnt be more grateful 🤙

Awesome selection of bikes and accessories. Plenty of shirts, jackets and other clothing items. Very helpful parts staff.

Nice size store w/all the bells & whistles. Super friendly staff.

Purchase your Harley at a different location.

Very friendly and competent parts department. Thanks for all your help Mike.

I rode my Road King from FL to CA and had to stop at 6 Harleys to & fro for repairs. San Jose Harley was the best of them all. Everyone I met there was super cool including Steve and many others whose names escape me unfortunately.My service rep Cory was extremely nice and patiently answered all of my questions. He explained any concept I didnt understand, even going so far as to show and print out diagrams to help me understand and explain it to my dad. He was not condescending in any way, nor did he treat me any differently because I was a girl and as I was a traveler, he even rearranged appointments to fit me in. He & his tech, Houman (I think), make an excellent team. Together they caught issues that none of the previous Harleys caught, though I had continually complained about the symptoms. Cory even called later on to see that I made it back home to FL okay.Wow, everyone was nice at every Harley I stopped at but I was truly impressed with San Jose. They went above and beyond and Ill stop there next time I go back, even if Im not in need of repairs 😁

Had an awesome experience and the process was very smooth. Ro Mahanty was very helpful and went over the top to get me the motorcycle I wanted. Extremely satisfied with the motorcycle and customer service they provided. highly recommend SJHD if you in the market.

Excellent. Cant wait to do business with them again.

The worst ever. Didnt honor service contract of lane splitter...after they said they would... never going back...

Seems like something has changed here. I would guess management Employees are not as cheerful talkative as use to be, which was one of the reasons I would stop by even when needing nothing. If I want to be just a number I would buy online from jp cycles

AWESOME no pressure salesmen made it easy to purchase my dream bike. They really made me feel like part of the HD family.

Friendly, happy place. Employees are knowledgeable, and can answer your questions.

Hands downs best customer service. I will most definitely be making future purchases at this dealer. Everyone in there are polite and helpful with any sort of question or problem.

Its a nice place to get Harley Davidson stuff and the service is great

Its a great place with a huge collection of Harley Davidson bikes. The staff is very friendly and always willing to help out.This location also gives test drives if you are genuinely interested in making a purchase. The best part is the ringing of the bell. On every purchase, you ring the bell and then all the staff comes to congratulate you.

The new owners are awesome!Brought back old staff we loved.Feels like home!

This dealer has changed a lot in earning their customers business. Lamar and Terrence really care about customers and make sure theyre taken care in every possible way. Youll get one of the best deals at this place if youre serious buyer. Wish they couldve rolled over my last year reward points to this year which got expired last December as I wasnt aware of validity but all and all Im happy with customer service they provided.

You get to see new bikes you probably never seen before

The shop has new owners and they are doing a lot better job of taking care of there customers than the previous owner.

“a great experience all around. got me financed and got the exact model and color FXDL I couldnt find anywhere else. Lamar was very helpful and even had the bike delivered on a Sunday after I had purchased. Pointed me to easy, cheap insurance that I got online the same day. Just easy and enjoyable experience, as buying a new Harley should be. I would recommend Lane Splitter to my friends in a heartbeat!! ”

Killer Shop to visit.. Staff are REALLY helpful

“Just before the change to Lane Splitters I was never coming back. But I tried once more and found Todd Rooney! He helped me and knew what he was talking about. I found good people in sales, clothing, parts and accessories and mechanic. Todd (parts) and Ralph (mechanic) are who really make me come back and make me feel Im being taken care of very well. And all the ladies have been really great helping me in clothing too.”

From start to finish one of the best experiences I ever had. Leah was super helpful. The whole team made us feel at home. The energy in this place is off the charts all positive. You should check them out for sure. They knew the history of the bike and shared it all.

I have continually had excellent service from this team since 2011 and Im glad to see that the new ownership has continued the tradition in excellent service. I would like to give kudos to Chad who is always a great help and always has my back. My Road King was in for its 10K check up and they were able to find and fix the issues I was noticing. I appreciate their continued commitment to excellence!

Gil and John were my salesmen both did a great job but Gil has gone above and beyond! I bought my first Harley in 2006 from San Jose HD and the customer care was second too none. Just sold my Ultra and even though Fresno had the bike I wanted I drove three hours back to San Jose and I do not regret that decision at all. Gil and John have taken great care of me and so has parts!

This appears to be a very well managed business where many years ago they worked on the inventory control systems and in the recent few years appear to be TOTALLY committed to the customer experience.I have a Harley for 12 years but am only a casual weekend in the summer rider. SO, I am not what one might think is a typical biker guy. However I feel completely valued by this place and I have never had a bad experiences in the past 5 years.

Wow nice inventory!

“Brought my bike in for the 5,000 mile service and replacement of shifting linkage and clutch cable. Chad worked with me to identify the correct parts needed and ordered them for me. Set an appointment dated and the work was done perfectly. Chad went out of his way to insure that I was completely satisfied along with the management. Thank you all very much ”

Went with brother to get his bike.

So I inquired about a new Harley from Lane splitter over the Internet. Dustin replied to my inquiry and eventually we hooked up and I bought a 2017 road glide special .I was greeted in the parking lot by several employees and felt oh warm welcome.What a great facility and all the employees were happy and helpful . The sales person that helped me was Dustin very knowledgeable friendly and thorough in his information about Harley Davidson motorcycles .Ive Botton many vehicles and a couple motorcycles over the years and this was by far the best experience Ive ever had . Five stars for service sales and financing.

Steve is a great salesman. He took the time to listen to what I was looking for in a bike. He even went through the features with me before I rode home on my new Harley. Mark in finance is a good guy. Enjoyed talking shop with him as I am a CPA.Really enjoyed the sales experience I had with Lane Splitter Harley Davidson

Its always a good idea to wait a little while before reviewing a vehicle purchase to see if unexpected issues pop up and Im glad I did.I know this wont deter people from buying from Lane Splitter and this isnt meant to convince anyone otherwise. Just be careful. Ask questions, get things in writing, because my nightmare began at the end of December of last year and its still going.Without droning on too much, Ill make a few brief points.First, be prepared for a real pain if you trade in a vehicle. I had to wait more than 3 months for this to happen (they insist the process takes no more than 45 days) and in the meantime was pursued by collections agencies (which has never happened in my life up to this point) and only when I called Harleys corporate line did I get a straight answer about anything.Second, to this day I continue to receive DMV registration renewal notices after being assured that the dealership would handle all transfer paperwork. I am a recent California resident and still unsure about my role in releasing a vehicle to a dealership. I dont mind handling any such responsibility, if the dealership informs me of this instead of claiming they will handle all of it.Finally, dont expect a call back for any issue you call about, whether you speak to someone on the phone or leave a message. I must have placed 20 separate calls in the span of several weeks and ended up going to the dealership to follow up every time.Be aware, be careful and be insistent when dealing with Lane Splitter.Shout out to Lamar, you were a cool sales rep, which was the only positive takeaway.

“Mike, Tony and Ralph fit me in last month for a 10k service before I went to New Hampshire. I had used the online form and been calling but I couldnt get through. They bent over backwards and made it work. When I got back I took it in for the 20k service. Frisco took care of me and did a great job. I have a lot of confidence in your service department. I worked at car dealers as a technician for 20 years and now I teach automotive technology. Thank You, Jim”

Bex in parts was super helpful and very knowledgeable! Highly recommend.

Great service. Took some time but worth it.Ride Safe.

So far all the work Ive had done on the bike I purchased from them, hasnt had any issues since the work has been completed. God bless yall. (This is my updated review, since I dont know how too add a new review. Ive had my for 4 months now and grateful)

Great place... took my bike in for service. Runs great and is cleaner than when I dropped it off.

Dustin and the rest of the staff were easy to work with and provided the best customer service. I will definitely refer my friends and family to them. I love my new Road Glide!

Had Great experience with De Lo Perez Very professional and straight with my questions. Ive been on the fence about purchasing a motorcycle for over a year and which dealership to bring my business to. De Lo Perez help me make my decision and with the final price to get a excellent deal. Thank You De Lo and manager. Would like to see parts and service get staff up to reduce the waiting time and have technical knowledge on guiding customers on installing parts. Todd and John have been very knowledgable and helpful answering my question. When available ! Keep up the great work ”

“Sammy Newsome has sure changed the whole feel of the Dealership. He works hard to make sure all of the customers are happy with the buying experience. It is pretty easy to see the changes in ownership.... Look at all of the bikes bring sold and how many people are always there.... Great events and hopefully great business coming your way.”

Wanted a simple oil change, the service person just did not listing to my request. She was more concerned in trying to upgrade my request to get a brake line flush than setting an appointment for the oil change. Than it took over two hours to get it done. Had to repeat myself at least 5 times before she got my name, bike model correct.