Good customer service, timely and professional. I contacted David on a Friday morning and he was able to drop by to assess the situation and had an opening for the following Monday. I also appreciate how he looked into the possibility of repairing versus replacing the garage door.
My Garage Door Opener died a few days ago. Dont know why. It was ONLY 24 years old. I did some diagnostics and determined it was the motor itself. I emailed David and described the symptoms and he agreed. I asked him to quote me a couple of options for a new motor. He got back to me a little bit later with 2 options. I researched them and asked David a LOT of questions through email. He answered all them in a professional manner. I finally decided which opener I wanted and said lets do it. He was able to squeeze me in the following day. He gave me a time window and actually showed up earlier. He finished the job in less than 2 hours and then walked me through the set-up and operation of the opener. Friendly and personable throughout the job and answered any questions I had along the way. This is the 2nd time Ive used David (1st time was for a door and opener) and have been completely satisfied both times. Hes my Go To garage door guy!
Great service and price. David was so professional and punctual. I recommend him to everyone.
David was great and answered all my questions. He knows his stuff. I highly recommend using Pro Line Garage Door
David is really amazing and very pleasant to work with. He is extremely knowledgeable and professional at his field. I can see how much he enjoys his job. I am very glad to know such a trustful company like this. He was always on time and gave me an early notice before his arrival. I wish every other company runs their business like him. It was a precious and stress-free experience. I highly recommend David for any issues relating to garage. You wont regret it but just be pleased!
David helped us with our garage door. I initially thought there was a problem with the adjustment. But David was able to quickly see that the cables and motor were old and the cables were going to snap.He took his time to explain to us the areas that needed to be addressed. He was very meticulous and detail oriented. We are grateful for his expertise and affordable prices!Thanks David!
David quickly diagnosed the issue, and was able to secure the hard-to-find replacement part. Great job!
I have used them before at my previous house. David is prompt, great at what he does, honest and transparent. Would highly recommend him.
I found David from a friends recommendation. The previous person did not properly fix my garage door. David is indeed a lifesaver! I had David visit a couple of times to sort out the issues, and its a little complicated than usual, but not only that David helped to sort them out with patience, but also very diligent in his work. I was wondering whats the damage was, but David was very reasonable for the charges. I truly appreciate Davids work. I highly recommend him!
Called David to fix my broken garage door - he came out same day and replaced all the broken parts and updated some of the older equipment I had. David was extremely professional, on-time and friendly. He knows his stuff and explained how everything worked very thoroughly. All in all a great experience - I would highly recommend David and ProLine!
David at Pro Line Garage Doors is respectful, knowledgeable, attentive and very professional. He repaired broken spring on my garage door. David gave me a quote and also gave me available time slots for the next day service. He even let me know he was on his way and arrived few minutes ahead of the appointment. When he arrived he looked over all the other components of the garage door and quoted me recommended additional work to keep the garage door in top condition. The work was completed very efficiently.David even followed up about a week later to see how the garage door is operating. That is excellent customer service and customer care! Definitely a 5 star!My folks also had their garage door springs replaced by David and they are very happy with his work.I would recommend Pro Line Garage Doors for garage door repair to anyone!
I found I could trust what David told me. Which meant a lot.~David came to my home on time, ready to fix my garage door. He was friendly and was able to explain everything to me so I completely understood. He did excellent work. I highly recommend him to anyone that wants a repair man you can TRUST to do a great job!
To schedule an appointment was easy even on weekend, I got a response quickly by emailing. David came to rescue my decades old opener, his friendly manner and professional knowledge making me feel comfortable and having him to install a new opener for me. I got a text when he finished the job, and he left the site clean already when I went to garage. He explained the new system and how to set up the wall panel.I really love about this company using e-communication, everything is well explained, and it kept me informed before the appointment, on the date of visit and after the installation. It’s fast and efficient, you don’t miss a thing!I even received a follow up email asking is everything working fine. A+ for Pro Line Garage Doors!
Excellent service! David is very knowledgeable. He charged labor & materials at a reasonable price. No wonder the company gets high review rate. I got to know their company via online, by getting its overall rate & by going through the reviews.
My Garage Door was 25 years old, and was on its last leg for years. I need to replace everything. Emailed Pro Line, and David responded an hour later. Told him was I was looking for... Responded with a Detailed Quote with all materials, and mfg info. Pricing was fair... 2 days later it was installed. Carlos text messaged me, and showed up at the scheduled time. He did a great job! Couldnt be any happier. Material used and installation is top notch!!
I truly highly recommend David at Pro Line Garage Doors; especially when our parents garage door opener had been broken for about 10 years and we figured it was time for us to replace it. I found David at Pro Line Garage Doors through google with a solid 5 star and with over 100+ reviews, which is one of the main reasons why I set up an appointment. He was on time, very professional, and very friendly. He made it very easy, cleaned up after he was done, explained to us the setup of the garage doors controls and phone controls. Theres not much I can say other than David is your go to man for garage doors! Again, I highly recommend David at Pro Line Garage Doors.My only one regret is that I should have called David earlier rather than later to fix our garage door opener.
Very professional and respectful. David did an awesome job replacing the springs and motor for our garage. He was fast and efficient, would highly recommend him to anyone that needs a garage tune-up/repair.
David is a pro. He has replaced my old motor garage system and accessories with a reasonable price. I love it. I trust him 100% 👍👍👍
I give David strong 5 stars!The first and the only guy who answered immediately. The only guy who didnt ask for the fee to estimate the work. He came as soon as I was available, made estimate, then we scheduled a work day and his worker did all the work - professionally, accurately, on time.Im very happy and fully satisfied.
I highly recommend using Pro Line Garage Doors. This company help me turn my old noisy garage door into a smooth operating machine.They help me replace the motor, cables, and wheels on the door. They were very friendly and explained what was wrong with my current door and help me fix the problem in a cost effective manner. I was happy that I was able to keep my original old door and get a few more years out of it. The quality of work was top notch and very clean. Thank you again for helping me with my garage door problems!
David and his team did an amazing job converting our carport to have a garage door. This brought privacy to our home and the work done was remarkable. Would highly recommend them as they are very professional and on top of things. Thank you again for adding a new garage door to our home!
Quickly fixed broken garage door spring and replaced other parts. Would use again. Very good service.
David and his crew showed on the set day and Carlos was very diligent when replacing our garage door. I am very happy with the final outcome. Reasonable prices as well. I highly recommend Pro Line Garage Doors
David is a good young man and he is hard working. I like his service. I would recommend this for you garage.
Our garage door definitely needed replacement. After doing some research and getting estimates, I decided to go with David and Pro line garage doors. David is thorough, polite, punctual and definitely takes pride in his work. It was obvious since he came over to give me an estimate. I am super happy with the result and would definitely recommend him.
I had David out a few years back when the Garage door at our new house had stopped working (broken moter & broken springs). We had such a great experience that when we moved again and were having issues with our Garage door (super loud), I didnt even think twice about who to call. David came out and we came up with a gameplan. The new garage door is quiet as a mouse.Responsive, professional and offers good advice (wont try to upsell or rip you off), & super nice guy.Highly recommend
David was early for the appointment, professional, very knowledgeable and was very quick to respond during our initial call. Installation of garage door opener was quick and left no mess. Went thru the new equipment very patiently and answered all my questions. I would highly recommend and use Pro Line again.
David and Carlos installed a new Modern Tech garage door and we are really pleased with the results. The team arrived at the promised time and the work was done thoroughly and carefully. The cleaned up well after the installation. The result is a gorgeous looking door with a lot of nifty features (e.g. smart home access). Thank Pro Line Garage Doors for a job well done!
David is very nice. He did an amazing job on replacing new garage opener. Everything is perfect.
David from Pro Line really took care of us. We were renovating our home and chose 2 garage doors from David, he was patient with us during construction delays, and even stored the doors for us until our home was ready. He came back multiple times to adjust and tune the system and now the openers are smooth and quiet. We are very glad we went with Pro Line and will not hesitate to call him again for service or new doors.
David was punctual with his appointment time. He was very cordial. He made a quick visual and mechanical assessment of my garage door problem. He then promptly solved the problem with the necessary parts he had in his truck. His pricing was fair and reasonable. I will definitely call him again for any garage door needs, new or repairs. Thanks again, David.
Great price, great service. David always answer my questions in timely manner and very helpful
Reason I decided to call Pro-Line garage is because it has a lot of 5 star ratings in the Google review (at least 200 reviews). David is a great and pleasant guy to talk to. I called him in the morning and asked if he could come to my house that day to fix my garage door. He accepted my urgent request and showed up at my house at noon and completed the job at the same day. Then overall cost to fix the problem was very reasonable especially for 3 hours job with parts and labor. I highly recommend David for his professional work!!
Broken spring replaced in 20mins. Quick and efficient! Highly recommend David!
Dave is very professional. He replaced my garage door opener. Highly recommend him to anyone with any garage door problem.
Excellent work and very timely! David was responsive to the initial call and was professional in communicating the work required to fix the garage door. The garage door works great now! Definitely will contact David with any needs for garage doors.
David at Pro Line Garage Doors installed a completely new door for me and did it so that I didnt have to remove an upper storage area that I use. He and his co-worker did a great job with great customer service and my door looks terrific. 5 stars is not enough....
I had a self-misdiagnosed problem with my garage door. David respectfully corrected me. He showed me what the source of my problem was with the garage door. He had the necessary parts in his truck and completed the jrepair. The door now operates quietly and smoothly as designed to. David is very efficient and trustworthy. I highly recommend him for any garage door requirements.
We had a great experience with David from the initial meeting to install. Very professional, quick response time, helpful and educated when it came to all garage door types and what would suit our home. The installation day was impressive...he made sure everything was perfect and really took his time and left the space cleaner than he found it. Would definitely recommend.
David and the crew from Pro Line garage door is rock. They are professional and experience in what they are doing. My garage door was replaced a few days ago and I am very happy with it. Very detail-oriented and timely manner. I will recommend their professional business to everyone
Excellent customer service. I called them on Sunday morning and received a call back 3 minutes later. David scheduled an appt for Monday morning and arrived early. He called before his arrival and communicated very well throughout the process.Because of the size of my garage doors, the springs needed to be replaced with custom springs and the drums needed to be replaced with larger drums. The team came by the next day and finished the job promptly. I would recommend without reservation.Follow up 2 months later:The door was slightly out of alignment with use. Called them and was quickly scheduled and arrived on time. As usual, top notch service and he said that it was all covered. These guys stand by their work. The garage door is working perfectly.
David and the team do great work, but beyond that they take the time to understand and listen to what the problem is before jumping to a recommendation. Also, good communication and fast turnaround time. Definitely recommend for your residential garage needs!
Great work done by Pro Line. Garage door looks amazing and they repaired some rotted paneling for a small fee. Will definitely refer to friends and family!
David was awesome. My garage door was installed before I bought the house 15 years ago. I’ve had the motor replaced along with several brackets, hinges and rollers about five years ago. I called Pro Line Garage Doors to just come out and fix a garage roller that had popped out but because it was attached to the bracket attached to the tension spring, I was having problems getting it back in myself. And buying the right tool for the job would have cost the same amount as having a professional like David come out and assess the garage door.He quickly fixed the problem I had called him out for and then gave that disapproving look and sigh that signals when a contractor is about to try sell you on a bunch more repairs/upgrades. I’ll admit I started off skeptical and was prepared to say no but he carefully explained all of his concerns, demonstrated how he had assessed the problems and showed me the fatigue in the door panels that the unnecessary strains the current setup was placing on the door panels and motor. It wasn’t a hard sell just a friendly discussion between neighbors to replace springs ( a component that wears our and hadn’t been replaced in 15 years ), adjust the motor height correctly so the forces of the motor are more inline with the door instead of perpendicular, and add a bracket that should have been installed in the original installation.The garage door has never ran smoother or quieter in the 15 years I’ve been using it. I wish I had called Pro Line Garage Doors 5 years ago instead of the contractor I had replace the motor .
David did an excellent job. Clear and transparent. Workmanship was excellent. Would (have) hired him again!
Once again great service by David. On time and job well done!
Our commercial garage door tension spring broke and we needed to get it fixed quickly so we don’t have downtime. My brother recommended I contact David. He came out quickly within couple of hours and started the repair. I recommend David if anybody is in need of garage related repairs.
Absolute pros (pun-intended) at Pro Line. Transparent, quick, friendly, and amazing communication.Would absolutely recommend them to any and everybody.
Great prices with friendly knowledgeable service. Gave estimates for opener motor, spring and key pad to me and 2 other neighbors in the same complex. We got 3 other bids, but David gave us the most confidence and a good price. Scheduled all three of us quickly and together. Highly recommend.
Ive had Pro Line do 2 garage doors for me and theyve always been very communicative, punctual and thorough. They were also well-priced when I did comparisons with other garage door services.Weve been very pleased with the doors and level of service received and would highly recommend David and Pro Line to others.
I called for an estimate on the weekend and received a quick response from David over the phone. He was polite and honest with me about my garage door stating that it was an older model and it may not be in stock, something the other garage repairmens didnt tell me. He came by a few days later to fix the door and was very professional. He had on a mask and had gotten to work right away. Took a few hours but he got the job done and it looks amazing! Thank you again David for keeping us safe and doing an amazing job on our door. Fast, reliable and reasonably priced.
We had trouble opening our very old garage door. We didn’t want to replace the door because we plan to tear down the garage in the future. They repaired the door quickly. It works better now than ever and they even cleaned my garage floor beautifully!
David did a really good job on repairing my garage door. I would definitely contact him again. He was really good at listening and understanding what I wanted from him. I recommend contacting him for any other repair.
Before and after service. Davis is extremely efficient, proffesional, and has empathy that you dont see from other businesses. He came to my rescue when my garage door completely failed. His pricing and service are extremely fair.Fast forward two months later. David comes the the rescue via FaceTime and helps walk me through fixing sensors.This alone has made me a customer for life.Thank you for all you do!
We are happy with the proline services. Our garage door was having an issue with alignment and broken rollers. David came on time and promptly repaired garage door. He is knowledgeable and professional in his dealings.
David and his crew responded really quickly to me, since I had a broken door that needed replacement ASAP. He came out, quoted me the price, and gave good recommendations on styles. They got the old broken door down safely, which was not easy, since it was in terrible shape. Then the new one went in, and it has worked perfectly ever since.
Excellent quality and very fast. Last moment we changed the design. David, the owner, was very supportive, and all went very smoothly. They had to remove my very old massive tilt door and rework the front walls since the old supporting 2x4s were totally destroyed by termites and basically the roof was hanging in the air. They installed a wall mounting motor that freed up extra space and it works very quietly. They put a neat outside frame and now the look is gorgeous- exactly as expected. All this was done in one day, no mess and the price is decent. Carlos explained all the details about the settings, operation and maintenance. Im very happy!
David with Pro Line Garage Doors did an excellent job fixing my garage door! I highly recommend them!
David has this very convenient way to schedule an appointment online. Before the scheduled appointment, I got a text that he is on the way. Then, he showed up on time and quickly analyzed the problem(s) that I had. I ended up replacing the garage motor, which was like 20 years old and was super noisy, and the new one replaced has been working flawlessly!! The job took about 2 hours, and the work was efficient and clean.Basically, I would highly recommend David with any of your garage door problems!!
David came and with his help we decided to replace our 30 year old garage door instead of servicing it. They were very quick to get us a quote and order the new door. Carlos came and worked taking down the old door and replacing it and did an excellent job. They both were very professional and Carlos made sure that everything was perfect and explained all that we would need to know to work the new door.
Amazing quality and work. Quick and efficient. It is a great upgrade for us. Thank you!
One of the springs of our garage door snapped. I called David the next day and he could come almost immediately to fix it.He did a great job replacing the spring, lubricating and balancing the door. It is so much quieter now! (and he was fast too!)I definitely recommend David if you have any garage door problems.
100% satisfied with them.
My garage door broke, and the company came out The same day, they helped me fix my garage and order a new one. The technician who came out to install the new garage door did an exceptional job incredibly neat thorough and took the time to explain how the new garage door works. A+ service. I could not recommend more highly.
I am very happy with the service, price and quality of work. David came on time and the repair was done fairly quick. Id recommend him to anyone who needs garage door service.
He is highly professional and expert at his job. He replaced springs of my door last year and fixed sensor issue today. He also saw that I need new rollers as mine were six years old and replaced those. For rates you wouldn’t find much difference. I would recommend him.
I called David and he arrived to my house and installed my new garage door opener within 24 hours . My new opener automatically closes within 5 minutes, has motion sensor lights, is connected to wifi and has many other nice features and specifications. Operates much more smoothly and quietly than the previous model. David also helped me program all of the customizable controls - just one less thing I had to worry about. Highly recommend !
Superb workmanship - the panels, the rails, the weather strips - all professionally done.Fast service too - firm quote on Monday, new door installed 3pm by Wednesday.Highly recommended!
Easy to schedule and quick service. Would recommend to anyone looking to repair their garage.
David and his helper were awesome. They came on time, provided estimates for the repairs. I had them replace the motor and all the moving parts. They came out 3 days later and installed it. Did a terrific job. Works perfectly. Incredibly quiet. He even helped me set up and pair the bluetooth to remotely control the garage door opener. Great experience overall!
The garae doors are perfectly installed!Thank you so much!The gentleman who installed our garage doors was very professional.Thank you.
Our automatic garage door opener broke down after years of service. David responded within a few hours the same day of my phone call, and quickly installed a replacement. The new opener is much quieter than the old one and works perfectly. He is friendly, efficient, and cleaned up thoroughly. Easy to see why he gets five stars from all his clients.
David was very efficient in fixing the broken spring. The garage door opens fine and more smoothly now. He arrived 5 mins before the appointment. 5 stars to David.
Great service! All my requests were handled by David with no problem! I will be calling David for all my garage door needs from here on. Thank you for doing the job the same day that I called !
David did great job ..our garage spring broken replace a new one on same day.. friendly and reliable..
Great service! Fast and reliable.
David is the MAN! Very knowledgeable & professional, reasonably priced, and quality work! Highly recommended!
David was great at fixing our garage door problem. His scheduling was easy, he was responsive and his quote was reasonable for a spring and bolt replacement and he did a very good job. You also have peace of mind as he guarantees his work for 1 year so it gives. I would recommend him to everyone!
The technician arrived as promised. Very professional and thorough. He explained everything including any needed recommendations. On this particular visit, he had someone who was in training. From their conversation, I could tell he was very knowledgeable about fixing the springs on our garage door including putting the correct ones. We also had the rollers replaced. I would highly recommend them to anyone in need of garage door work.
Pro Line Garage Doors was a pleasure to work with. David game me a reasonable, competitive quote. He explained the process of replacing our garage door and gave many options to choose from.Once we decided on a door style it was installed within a few days. The work was done neatly and professionally. I am very happy with our new garage door.
David is very professional and responsive. He helped re-build my whole garage controller system last year, and last week he showed up 2nd day when i ran into a small issue and contacted him. This kind of post-sales customer service put my mind at ease and im comfortable referring David to anyone.
David was very prompt with his appointment, text and email messages. He does great quality work and ensures garage door and opener open and close smoothly. David even lubricate the coils, hinges and rollers on the garage door. I highly recommend him.
Quick response to my needs and fixed my garage door spring. Also informed me of a few other details that might need fixing. David was able to get everything fixed and added a new garage door motor. Everything about my garage door motor and springs is so much better and quieter! Thanks David!!!
David is prompt, dependable, totally competent and takes pride in his work. The charge today was very fair and reasonable -- garage door is working great!
David from Pro Line was provided an excellent customer service. We scheduled appointment so quickly. The garage door opener fixed so promptly. A++++ service!!!!
David was on time on the day of installation and was very professional, even wearing a mask.He took his time replacing the garage springs and made adjustments to chain and bolts. Satisfied with his work and highly recommended.
I cant say enough about these guys. It was late on a Friday and I lost (stolen) one of the keys on my garage door opener. I had visions of having to completely replace the unit. I called several vendors and got a quote for around 500-700 for the replacement of the units. But I called Pro Line Garage Doors and the owner simply told me that there is NO need to replace the units. In fact, they gave me instructions on how to reset the codes along with how to reprogram the remote controls. I was not only impressed by David, but also by Davids considerate call, and the professionalism of Pro-Line in general. Well definitely call them again when we next need work of any kind on our garage door.Thank you, David!!
Highly, highly recommend David and Pro Line Garage Doors. I collected multiple bids for our new custom garage door and David won - he had the most outstanding (!) customer service and a reasonable, fair, winning price for the door. He also kindly provided options to decrease costs in the door, if desired. David kept in contact with me providing updates on when the garage door would finish being built and worked with me on install timing. David and Pro Line are so exceptional that I wish they did matching front doors too! Id use them for everything. Thank you so much, David.
David Nguyen and Pro Lone Garage Doors provided quick and friendly service. Quoted and serviced all in 24 hours! Definitely worth the 5 stars!
Pro Line did an amazing job installing 3 glass garage doors. They went the extra mile to ensure that everything was done to our liking. Carlos has a very strong work ethic and did a great job!.
Pro Line is the absolute best! Outstanding service! Great communication, arrived early and did incredible job solving problem with our garage door. The work done was incredible - our door is as good as new. Thanks Dave!
David did an excellent job repairing an ~ 30 year-old garage door. I liked how he did a fair assessment recommending what was truly needed and letting me know what was optional. He changed the springs, the bearings, drums, bottom retainer and rubber. The end result: a well functioning garage door.
David is professional and did a great job. We received reminder message and email from him before the work, and then received receipt and message after the work done. He is responsible and friendly.
I had an over 30 year old garage door that needed replacement. The installer, Carlos, squeezed in a new door and lift mechanism with extremely tight tolerances... as small as 1/8 clearances... due to my construction of hanging storage racks and other interferences within in the garage. No complaints from Carlos at all... with a can-do attitude installation. A very challenging install completed with-out a hitch. I expect my new door to last another 30 years but I will call Pro-Line again, without hesitation.
This review is delayed but I have not forgotten the prompt and excellent service we got from David. He is both personable and professional, and very knowledgeable about garage doors. He quickly resolved our problem even though it was quite involved. He fixed the mistake made by a previous technician and got us a nice, quiet new opener. I cant recommend him enough.
David is super professional and a great boss to work for. Kudos to David
Very happy with the new garage opener. Great job...thanks David!
David is super professional and did a wonderful job!1) He showed up at the exact scheduled time!2) He listened to me what happened and immediately knew where the problem was3) He fixed it without a blink, super fast4) He even helped me clean up the black oil and helped adjust the length of the string so same issue won’t happen again5) He didn’t just leave, he even showed me how to use the string and Pull the door manually, in case one day no power so I know how to operate it6) I made a comment that I tried to adjust two of the button but worried that I might have messed up the setting. He immediately helped check and made sure my setting is correctI’m extremely satisfied w David’s service and will definitely hire him in the future if I ever need help with garage door.HIGHLY RECOMMEND using Pro Line Garage Doors!
The process start to finish, exceeded my exceptions. The team took care of everything. Very happy with the service. David was extremely accommodating with coming to our house to give an estimate on various types of new doors.We found the team to be professional and reliable from ordering a door to the installation crew.I would highly recommend the company for anyone looking for new garage doors. We love our new modern carriage style garage door. Thank you David and the Pro Line team!
David is always reliable and does great work. Helped me install 2x Lift Master 8500W for both my houses as well as fix broken coils. Would highly recommend anyone looking for a garage professional with competitive prices!