I’m very happy that I had an appointment with audiologist Bob today! He identified some mis-adjustments with my hearing aids and now they are performing better than ever. I am already hearing things in my daily routine that were not evident before. Thanks Bob!

Great service, great people. Best hearing aid place I have used in 40 years of wearing them.

I have always received friendly and professional service at Connect Hearing in San Jose for my mothers hearing aids. The entire staff is so knowledgeable and willing to help with any issue. They know their stuff and they are very gentle and sensitive to working with older clients. Tara is especially great to work with and is super supportive and responsive when you call or visit. I appreciate so much their very kind care!

Outstanding customer service. Had several issues that needed attention and they took care of them quickly. Very pleased. I highly recommend Connect Hearing.

Had to almost wait for a month to get an appointment here, and a day before the appointment they cancel on me.

The device is outstanding, best technology available. The team very,very good.They are very knowledgeable with the science behind the product and communicate with the customer, me, very clearly, always smiling a nice.A very good experience.

Very friendly and helpful. I was having trouble with my hearing aid charger. They gave me a new one!

They were very professional and described what was happening. At the completion of the testing gave a very informative summary of what the results showed.

Truly professional. They remind me of my professors in my undergraduate program for communicative disorders in audiology and speech pathology. They talked about ethics, being advocates for patients a lot. Today my grandfather came in to get his ears checked. They took care of all insurance inquiries and even tested his hearing as well as fixed his hearing aid. And because they dont cover his insurance, they helped us called the place that covered to make the appointment for him, even when its not their job to do ao. Truly professional and ethical on every level of patient care.

Well organized in the midst of the pandemic, client focused, and fixed my problem promptly.

The staff there is fabulous, showed concern about moms hearing aids, and purchased the latest. The receptionist is full of sunshine and is very caring and pleasant about moms visit

Connect hearing is an audiology center. I met Renee, she is the hearing specialist who will assess your hearing situation. I never met someone so thorough, she really here to help and listen to you carefully, taking notes and time to explain you what could have happened.This is not a medical evaluation but it helps to understand how your left and right ears are and you speak with an expert!

You can buy cheap hearing aids anywhere but buying more expensive, better quality hearing aids backed by a 5 year warranty is a smarter choice. I have had a few situations which required some repair, battery issues and every time the support is worth the extra cost. I am very satisfied with the quality and support of our hearing aids. I bought the *(Phonak), dont know the exact model...for my mom and she absolutely loves and uses them especially when going out socially. I am so glad we spent the extra and got the premium hearing aids back by quality support. Thanks Jordan and Tara for your very courteous and professional support team.

I just had my hearing aids readjusted by Rene’ Morten. She did an excellent job of assessing my hearing needs and fine tuning both devices to my satisfaction.As she was tuning the devices, she explained how each adjustment would effect my hearing…..she did so in layman’s terms that were easy to understand.Rene’ also demonstrated the programing options that were available with my hearing aids which was very helpful…..ie tinnitus masking variations, loud room settings and muting.She’s a nice professional who really knows her stuff.

Took my 85 year old dad for hearing test at San Jose location (willow glen). Jordan explained hearing test and determined that my dad did not need aids at this time. We appreciated his professionalism in his assessment. Thank God he does not need aids at this time, but we know where to go in the future.

The office staff at Connect Hearing is very responsive to my needs. They provide timely appointments ( usually next day), and no delays upon arrival at the office. There is ample free parking and is easily accessible from the major highways.

Jordan and Tara are truly caring people to work with! This location is convenient, in a good neighborhood and there is free parking! I highly recommend this office for all of your hearing needs!

Had not been a customer, but needed a repair. They were able to do it quickly and professionally. Great service!

Ive been going to Connect Hearing in Willow Glen for about five years and I couldnt be happier. Easy to schedule appoints, and always great service. Satt is friendly and caring.Highly recommend.

Ive been with Connect Hearing a numbers of years service is always great. Jordan is fantastic he is patient; kind and always so helpful.

I have been feeling that my hearing aid needed some adjustments because i was not able to hear the higher frequencies. I emailed them and to get it serviced and Tara got me scheduled the next day! I was expecting to just get my hearing aid adjusted and be on my way, but to my suprised I got schooled. Questions and Answer sessions was in place and Rene Morten provided details to what was going to happen during my hearing test to get a baseline for my audiogram. In short I was very pleased with the service and the education. I will be back soon for more training. Thank you Rene Morten.

Great hearing aides and friendly, wonderful service by the whole office staff.A great place to have your hearing needs met!

Great Service. Knowledgeable Audiologist. Excellent Hearing Assessment and Hearing aide recommendations

They went out of their way to help me get the hearing aids I wanted as soon as possible. Tara and Jordan were a great team.

Im a procrastinator sorry it took so long but I enjoyed my experience at the office theyre very competent and professional

I agree with the 5-star crowd, excellent service and support! Jordan and Tara are a wonderful team that made my first-time hearing aid selection, purchase and use very smooth...Im a jaded, skeptical, middle-aged person that thinks they know everything, ha, but Jordan was very patient and helpful with my hmm, not sure if this works for me feedback and requests, and delivered a great solution that has now made my family, friends, and clerks et. al. happier as they dont have to hear ...what?. Thanks Jordan and Tara!

I have a pair of Phonak hearing aids and the right aid did not seem to be providing the level of hearing that it had in the past. I was not sure if my hearing in the right ear had simply degenerated quickly or if the original program had shifted. Jordan Reys gave me a new hearing test and had my hearing aids uploaded with the latest program with 20 minutes. I walked out hearing as well as I every have with the Phonak hearing aids

Great service, got my mom hearing again which is a life changer

Very good service. Thanks for your help.

Very helpful staff.

On a scale of 0 to ten, I give you a ten

Wonderful team in San Jose!